
High View Lodge have been amazing through this pandemicSharon D(Daughter of Resident/Service User)



High View Lodge have been amazing through this pandemicSharon D(Daughter of Resident/Service User)



High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities.
Highview Lodge offers you a home from home, all around you will find delicate ornaments, flowers, pictures, and book cases filled with a variety of literature. The unique petite style dining rooms provide a friendly...
Care Provided by Highview Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Highview Lodge for full pricing details and T&Cs.
Contact Highview Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Lisa Meeks(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (76)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Highview Lodge Reviews (48)
Highview Lodge has a Review Score of 8.6 (8.577) out of 10, based on 10 reviews in the last 2 years.
Over all time Highview Lodge has 48 reviews.
Whenever I go it is always so clean and the rooms are beautiful. All the staff are very caring and are always on hand to help.
They all take care of the residents so much. It is a real treat to go into this home. It is a loving home where you know the residents are well cared for.
My mother who is now aged 101 has always refused to have any kind of care from outside the family. However, due to unforeseen circumstances we needed respite care for two weeks and were able to take her to High View Lodge. Since then, her physical condition meant that she needed full-time care but she would only go to High View Lodge. She is having fantastic care there and although she complains constantly (that is her nature) she is comfortable, has a lovely room and wants for nothing. Having lived independently and never being ill or in a hospital, she is finding it hard to adapt but the staff are helping her as much as they can to come to terms with her situation.
My Mum was a resident in this home for more than 8 years. In that time her quality of life was enhanced by living at High View Lodge. This was mainly due to the staff who in my opinion went over and beyond their duties to make my Mum feel happy and safe. Whenever I visited the home the staff seemed to be smiling and jolly, not the usual smile was given to a relative visiting to look good but a genuine smile and desire to care.
Many thanks for everything.
This was my father's first experience in a care home for respite and he was very nervous. The staff made him feel relaxed and showed him care and compassion. He felt much calmer after just one night!
All staff appear to have knowledge and insight to all the residents, which is reassuring and satisfying.
Management and Staff are always available and willing to discuss matters of concern and are eager to ensure residents are foremost in everything.
The facilities and resources are very good and the whole building is kept exceptionally clean. Bedrooms are well serviced and maintained as are communal and eating areas.
Outside areas including car park are well looked after and assist in creating a welcoming and pleasant environment.
In addition, there is a constructive desire to ensure residents feel part of a community and that their safety and well-being is paramount. This is supported by a wide range of activities.
Thank you.
I have enjoyed my stay at Highview. The help and support from carers and management has been excellent. The only reason for me leaving is to be back in my home town closer to friends.
I come to the Day Centre seven days a week. The care is first class. Coming to the Day Centre seven days keeps me staying at home. I am an independent lady and at the Day Centre I help setting the dinner tables and help with washing up and this helps me to stay independent. Without going to the Day Centre I would not know what to do with myself, I love it there.
My mother has been in the care of High View for some four years. I visit regularly about every week or ten days at various times. Mother's dementia is quite profound and as a consequence she is totally dependant on the staff. I am constantly impressed at their ability to interpret her needs and fulfil them. The standard of care they provide is, in my view excellent. She is always treated as an individual, her likes and dislikes both acknowledged and accommodated and an effort is always made to give time to provide the non-essential services which are most appreciated. The standard of food is exceptionally good. I have every confidence that the care mother receives is of a very good standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 23 Jul 2026
Residents from Highview Lodge care home, part of the Runwood Homes group, enjoyed a day out on a recent minibus trip to the zoo. The outing was chosen by the...
- 12 Jun 2026
Residents, families, friends, and colleagues at Highview Lodge Care Home, part of the Runwood Homes Group, came together for a joyful Pride Month celebration on 5 June 2026, creating an...
- 09 Jun 2026
Residents and staff at Highview Lodge Care Home, part of the Runwood Homes Group, came together on 8 June to celebrate the retirement of long-serving carer Sue Risley, marking the...
There are no upcoming events for Highview Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Highview Lodge.
Meet the Team (5)

With over 18 years of experience at Runwood Homes, I have had the opportunity to develop my career through a variety of roles and have gained numerous qualifications in health and social care along the way. This journey has equipped me with a deep understanding of the sector and a strong commitment to delivering high-quality care.
I am incredibly proud to serve as the Home Manager of such a wonderful home, where our residents and staff create a warm, supportive, and joyful environment every day.
Outside of work, I enjoy spending quality time with my family and taking long walks with my dog, which helps me unwind and recharge.

My name is Avinash, and I have been a Care Team Leader at Highview Lodge for 1 year and 7 months. I enjoy meeting new residents and their families and building relationships that make a difference in their lives.
I originally worked through an agency before being approached to join Highview Lodge permanently—a decision I’m proud of because it allows me to help others every day.
In my spare time, I enjoy dancing, listening to music, skateboarding, and playing football, which keeps me active and energised.

My name is Jasmine, and I joined the team at Highview Lodge 2 weeks ago as a Lifestyle Coordinator. I love spending time with the residents, learning from them, and getting to know new people every day.
Before joining Highview Lodge, I worked at the Houses of Parliament, which was an incredible experience. I am passionate about raising money for charity, often through running events.
In my spare time, I enjoy reading and running, which help me relax and stay active.

My name is Erhan, and I am the Head Chef at Runwood Homes. I have been with the company for 1 year, and I am passionate about cooking, presentation, and maintaining an organised kitchen. I take pride in creating beautiful, delicious meals that bring joy to our residents.
One of my greatest achievements is earning a 5-star rating for the kitchen, a reflection of my commitment to excellence and high standards. I also enjoy bringing motivation, humour, and laughter to the kitchen, making it a positive and dynamic environment.
When I’m not at work, I love cooking at home and watching or playing football.

Hi, I’m Tina, the Housekeeper here at Highview Lodge. I have been part of the team for 1 year and 6 months. I love helping the residents fulfil their day, ensuring their bedrooms are always clean and fresh, and supporting them with anything they need.
I started as a domestic assistant and worked my way up to housekeeper, a role I take great pride in. My goal is to make everyone happy and contribute to a positive and comfortable environment for all.
In my spare time, I enjoy going to the cinema, spending quality time with my family, and indulging in a bit of shopping.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highview Lodge to verify any information. View our terms and conditions. Highview Lodge has an Enhanced Service -more info.