Highview Lodge

Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD
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8.9 45 Reviews
  • Highview Lodge, Hemel Hempstead
High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities.

Highview Lodge offers you a home from home, all around you will find delicate ornaments, flowers, pictures, and book cases filled with a variety of literature. The unique petite style dining rooms provide a friendly and enchanting environment for every meal time.

At Runwood carers pride themselves on providing person-centred care to support and enable residents to retain their independence within comfortable homely surroundings.
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Care Provided by Highview Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1458
  • Self-Funded Residential Dementia Care: £1100 – £1458
  • RESPITE Self-Funded Residential Care: £1200 – £1558
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1558

These prices are only a guideline, please contact Highview Lodge to find out the exact price for your requirements.

Contact Highview Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Highview Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Meeks (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (76)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Highview Lodge Reviews (45)

8.9

Highview Lodge has a Review Score of 8.9 (8.904) out of 10, based on 12 reviews in the last 2 years.
Over all time Highview Lodge has 45 reviews.

Overall Experience
  • 30
  • 10
  • 2
  • 0
  • 3
Date Published
  • 45
  • 7
  • 7
  • 12
  • 33
Reviewer Connection to Highview Lodge
  • 19
  • 12
  • 3
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  • 1
  • 1
Total of 45, showing 41-45
Review from S A (Daughter of Resident) published on 8 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my father's first experience in a care home for respite and he was very nervous. The staff made him feel relaxed and showed him care and compassion. He felt much calmer after just one night!
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Review from Richard D (Son of Resident) published on 16 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
On entering High view Lodge there is an immediate feeling of attention, care and tremendous warmth. This is followed up by the friendliness of the staff and their willingness to not only interact, but a willingness to engage in a considerate and concerned manner.
All staff appear to have knowledge
and insight to all the residents, which is reassuring and satisfying.
Management and Staff are always available and willing to discuss matters of concern and are eager to ensure residents are foremost in everything.
The facilities and resources are very good and the whole building is kept exceptionally clean. Bedrooms are well serviced and maintained as are communal and eating areas.
Outside areas including car park are well looked after and assist in creating a welcoming and pleasant environment.
In addition, there is a constructive desire to ensure residents feel part of a community and that their safety and well-being is paramount. This is supported by a wide range of activities.
Thank you.
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Review from P B (Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay at Highview. The help and support from carers and management has been excellent. The only reason for me leaving is to be back in my home town closer to friends.
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Review from Rosemary H (Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to the Day Centre seven days a week. The care is first class. Coming to the Day Centre seven days keeps me staying at home. I am an independent lady and at the Day Centre I help setting the dinner tables and help with washing up and this helps me to stay independent. Without going to the Day
Centre I would not know what to do with myself, I love it there.
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Review from M L (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care of High View for some four years. I visit regularly about every week or ten days at various times. Mother's dementia is quite profound and as a consequence she is totally dependant on the staff. I am constantly impressed at their ability to interpret her needs and fulfil
them. The standard of care they provide is, in my view excellent. She is always treated as an individual, her likes and dislikes both acknowledged and accommodated and an effort is always made to give time to provide the non-essential services which are most appreciated. The standard of food is exceptionally good. I have every confidence that the care mother receives is of a very good standard.
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Current Review Score: 8.9 (8.904)

Overview of Review Score

The Review Score of 8.9 (8.904) out of 10 for Highview Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.255 for Highview Lodge is calculated as follows: ( (82 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 141 Ratings = 4.255
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.649 Points relating to the number of positive Reviews for Highview Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 10 Positive Reviews ÷ 15.4 = 0.649
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Lisa

Lisa Meeks

Job Title: Home Manager Joined: 2025

With over 18 years of experience at Runwood Homes, I have had the opportunity to develop my career through a variety of roles and have gained numerous qualifications in health and social care along the way. This journey has equipped me with a deep understanding of the sector and a strong commitment to delivering high-quality care.


I am incredibly proud to serve as the Home Manager of such a wonderful home, where our residents and staff create a warm, supportive, and joyful environment every day.


Outside of work, I enjoy spending quality time with my family and taking long walks with my dog, which helps me unwind and recharge.

Avinash

Avinash Jayan

Job Title: Care Team Leader Joined: 2022

My name is Avinash, and I have been a Care Team Leader at Highview Lodge for 1 year and 7 months. I enjoy meeting new residents and their families and building relationships that make a difference in their lives.


I originally worked through an agency before being approached to join Highview Lodge permanently—a decision I’m proud of because it allows me to help others every day.


In my spare time, I enjoy dancing, listening to music, skateboarding, and playing football, which keeps me active and energised.

Jasmine

Jasmine Ferguson

Job Title: Lifestyle Coordinator Joined: 2024

My name is Jasmine, and I joined the team at Highview Lodge 2 weeks ago as a Lifestyle Coordinator. I love spending time with the residents, learning from them, and getting to know new people every day.


Before joining Highview Lodge, I worked at the Houses of Parliament, which was an incredible experience. I am passionate about raising money for charity, often through running events.


In my spare time, I enjoy reading and running, which help me relax and stay active.

Erhan

Erhan Bas

Job Title: Head Chef Joined: 2023

My name is Erhan, and I am the Head Chef at Runwood Homes. I have been with the company for 1 year, and I am passionate about cooking, presentation, and maintaining an organised kitchen. I take pride in creating beautiful, delicious meals that bring joy to our residents.


One of my greatest achievements is earning a 5-star rating for the kitchen, a reflection of my commitment to excellence and high standards. I also enjoy bringing motivation, humour, and laughter to the kitchen, making it a positive and dynamic environment.


When I’m not at work, I love cooking at home and watching or playing football.

Tina

Tina Marsh

Job Title: Housekeeper Joined: 2022

Hi, I’m Tina, the Housekeeper here at Highview Lodge. I have been part of the team for 1 year and 6 months. I love helping the residents fulfil their day, ensuring their bedrooms are always clean and fresh, and supporting them with anything they need.


I started as a domestic assistant and worked my way up to housekeeper, a role I take great pride in. My goal is to make everyone happy and contribute to a positive and comfortable environment for all.


In my spare time, I enjoy going to the cinema, spending quality time with my family, and indulging in a bit of shopping.

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