The Lodge Care Home

Mum had a very happy stay and a comfortable and peaceful end.

My mother is a happier, content, person which I felt was not what she was when being looked and cared for by her daughters. I no longer see her frustrated and unhappy. When I visit she is happy and content - I am sure this is not so all the time but I do not see it - I feel my real mother is back, who is happy and delighted to see me but it's okay for me to leave. The staff have always been positive and helpful and kind. Many, many thanks.

Very warm, welcoming atmosphere. Tone set by the manager who is very approachable and helpful. Site is on 4 floors and not easy to manage; some rooms have access to small (4steps) flights of stairs. This is a concern when residents have problems with balance and falling.

On visiting my friend he had nothing but praise for the ambience, food, room and politeness and helpful staff. (The boxes I've not ticked is because I did not experience).

I looked at 5 care homes when choosing a respite placement for my father. I was impressed by the management of The Lodge and that they have several members of staff who have worked there for many years, which I felt was a good sign as many places seem to have difficulty retaining staff. Whenever I have visited, there has been an air of calm unlike other homes which felt quite chaotic. On the day dad arrived, it was clear that all the staff were aware that dad was a new resident and greeted him by name. Dad requires a gluten free diet and on the first day I met the cook who showed me the gluten free products she had purchased and gave me the opportunity to discuss dad's requirements. Dad is still able bodied and the activities coordinator has taken dad out for walks to keep him active. Dad seems settled and happy and not displaying any anxiety which seemed to be a feature of his behaviour at home, I've been really impressed by The Lodge.

Mum had been in hospital for 5 months! I was told she had late stage vascular dementia, that she would not get better only worse! I was told she could no longer live on her own and I would have to consider a care home as she would need 24 hour care! then I got a call from The Lodge. I spoke to a very lovely lady (the manager) who told me they were going to assess mum with a view to her going to live at the Lodge. The assessment went very well and mum was moved to the Lodge that Friday morning. Mum has been at the lodge just over 1 week and I am amazed to see she is smiling laughing she knows who I am. She is walking and trying to talk, feeding herself and holding her own drink. This would not have happened with out the love and support given to my mum by all the staff at the Lodge, they are amazing people! They have spent lots of time with mum encouraging her to do things for herself. I highly recommend the Lodge care home and cant thank them enough for what they are doing.