Margaret House Residential and Dementia Care Home
Church End, Barley,
Royston
SG8 8JS
The care and support given to my mother who has dementia has always been superb.
J L (Daughter of Resident)
I would recommend this care home to anyone!
B A (Resident)
The service and care provided are outstanding and I would highly recommend them to other families
S P (Daughter of Resident)
The fee charged depends on an individual assessment of need and the room chosen. It includes 24hr personalised care, all dietary requirements and our full wellbeing programme and activities.
These prices are only a guideline, please contact Margaret House Residential and Dementia Care Home to find out the exact price for your requirements.
Relatives and friends always welcome at any time at Margaret House.
There's parking spaces available for clients and visitors at Margaret House.
Margaret House Residential and Dementia Care Home has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years.
Over all time Margaret House Residential and Dementia Care Home has 111 reviews.
5.0 out of 5
We are so pleased that you were happy with the care provided to your mother-in-law. Your father-in-law has certainly become part of the 'family' since coming to live at Margaret House! Thank you so much for your kind words which we will share with the team.
5.0 out of 5
We are so glad that you have been happy living at Margaret House for the last couple of years, and we will do everything that we can to make sure that this continues! Thank you for sending in a review we all really appreciate it.
5.0 out of 5
It is a pleasure to look after your dad, thank you so much for taking the time to complete this review which we will share with the team.
5.0 out of 5
We are so pleased that you were happy with everything - your Mum is a wonderful lady! Thank you so much for your kind words which we will share with the team.
5.0 out of 5
It was our absolute pleasure to look after your Mum whilst she had a short stay with us and we are very pleased that you would be happy to recommend us to others - thank you!
5.0 out of 5
We are all very glad that you are happy with the care and support we provide and it is our pleasure to look after your Dad.
5.0 out of 5
We are so glad that Mum enjoys our range of activities and she has certainly become part of the 'family' since coming to live at Margaret House! Thank you very much for taking the time to submit this review it is appreciated by us all.
5.0 out of 5
Thank you for submitting this review, we are delighted that you are so pleased with the care that we provide and that your mum is happy at Margaret House.
5.0 out of 5
We are very glad that you feel that Mum is doing so well at Margaret House, it is our pleasure to look after her. Thank you for taking the time to complete this review it is much appreciated by us all.
5.0 out of 5
It has been our absolute pleasure to look after your aunt and we are so glad to hear that she was always happy here. Thank you for taking the time to submit this review, it is much appreciated.
5.0 out of 5
Thank you for taking the time to submit this review, we are glad that you feel that your mum is benefiting from living at Margaret House.
5.0 out of 5
It was our absolute pleasure to look after your Dad for so many years, and a privilege to be able to support you all as he came to the end of his life.
5.0 out of 5
We are so pleased that your Mother-in-Law has settled in so quickly and is enjoying taking part in lots of our different activities - both at the home and out in the community. Thank you very much for taking the time to send in this review it is much appreciated by all the team.
3.0 out of 5
We were very sorry to see this review. We felt we explained before your wife came to stay that we are unable to accept very anti-social behaviour because of our duty of care to other residents. It was clear after the first week that your wife was exhibiting behaviours that you had not made us aware of & we discussed this with you but agreed to see if this would improve. However, it became apparent that these were pre-established behaviours which weren't going to change & after further discussions with you, we did have to ask your wife to leave. Prior to your wife joining us we asked you to bring items to personalise her room as ‘props’ but you chose not to do this, you also advised us that she had stopped smoking. Your wife was offered wine with her evening meal in line with your request. In summary, we feel that you were not completely honest about your wife’s condition and if you had been, we would have advised you initially that unfortunately we were not able to meet her needs.
5.0 out of 5
Thank you so much for this lovely review. We are so glad that you are happy living here and that you enjoy lots of the activities
5.0 out of 5
We are so pleased to hear that Mum is very happy at Margaret House and your comments about the staff and the care that they provide are much appreciated.
5.0 out of 5
Thank you so much for taking the time to submit this review, we all really appreciate this positive feedback.
5.0 out of 5
Thank you so much for this review. We are so glad that Mum particularly enjoys the Culture and Supper Clubs!
5.0 out of 5
Thank you so much for this review, it is our absolute pleasure to look after your mum and we are so glad that you feel that it is 'home from home'.
5.0 out of 5
Thank you for taking the time to submit this review, your comments are much appreciated.
The Review Score of 10 (9.983) out of 10 for Margaret House Residential and Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hi, my name is Gail and I am the Registered Manager
Margaret House has been in my husband's family since 1971 and our ethos has always been that we treat every resident as if they were a beloved member of our own family.
I am proud to be part of the 2nd generation of the Kelly family managing our family run home. I take extremely seriously my responsibility for ensuring that we continue to provide the same care and attention to our residents that we always have in a warm, happy, safe and secure environment.
My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure that you are able to quickly and happily settle in. We are then all here for you and your family at every step in the future.
Jackie has been working in care for over 35 years, starting her career working in the community, before moving to work in Care Homes. Her main priority is to ensure that all residents at Margaret House feel safe and exceptionally well cared for at all times.
Hi my name is Sam, I am the Home Services Manager and would be your contact for any enquiries you may have about Margaret House.
Having experienced first-hand a relative needing to move into full-time residential care, I understand how difficult the transition can be and am here to support you and your family throughout this time and to provide the information you need to enable you to make an informed decision.
Hi, my name is John and I have over 27 years of experience as a Catering Manager within the hospitality industry and previously ran 3 successful ‘foodie’ pubs. I am responsible for devising a seasonally changing, nutritionally balanced and delicious menu, as well as special meals across the year showcasing different cuisines – such as our ‘Chinese New Year Banquet’, as well as catering for our very popular monthly themed ‘Supper Club’ Together with my team we are happy to provide personalised menus to meet any specific dietary requirements.
Hello, my name is Lea-Ann and I'm the Social and Wellbeing Manager. I absolutely love my job and spend my time getting to know all our residents and planning and delivering a wide range of activities to promote the mental, physical and social well-being of all. But most of all, my team and I are here to ensure that residents continue to do the daily things they get most pleasure from, whether that is spending time 1-2-1 chatting over a cup of tea, helping with some gardening, visiting the local over 60's group, or taking part in a quiz or something else altogether.
I was a Finalist at the 2023 Great British Care Awards, a Finalist for the 2022 Herts Care Providers Care Team of the Year, a Winner of the Apetito Enhancing Health and Wellbeing Awards 2020, a Finalist in the Caring UK Awards 2019 and Winner of the 2018 Compassion in Care Award at the Herts Care Providers Awards
Hi, my name is Hazel. Together with my team, we ensure that the home is clean and tidy at all times. I have successfully overseen our move to a new environmentally friendly cleaning system, which uses Stabilised Aqueous Ozone (basically water and oxygen) that kills 99.999% of germs without the need for harmful chemicals. As an avid reader, I also run our very popular monthly book club for residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Margaret House Residential and Dementia Care Home to verify any information. View our terms and conditions. Margaret House Residential and Dementia Care Home has an Enhanced Service - more info.
