
The care and support given to my mother who has dementia has always been superb.J L(Daughter of Resident/Service User)

I would recommend this care home to anyone!B A(Resident / Service User)

The service and care provided are outstanding and I would highly recommend them to other familiesS P(Daughter of Resident/Service User)

The care and support given to my mother who has dementia has always been superb.J L(Daughter of Resident/Service User)

I would recommend this care home to anyone!B A(Resident / Service User)

The service and care provided are outstanding and I would highly recommend them to other familiesS P(Daughter of Resident/Service User)

Margaret House residential and dementia care home is an independent, award winning family-run business.
Established in 1971, it offers long stay residential and dementia care as well as respite care, with either single or double rooms available.
Whether living in the beautiful, sympathetically converted former rectory or the purpose-built wing, the aim is the same - to provide a place that residents truly regard as their home.
Experienced, dedicated staff have a...
Care Provided by Margaret house
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee charged depends on an individual assessment of need and the room chosen. It includes 24hr personalised care, all dietary requirements and our full wellbeing programme and activities.
The price(s) shown are provided by the care home. Contact Margaret house for full pricing details and T&Cs.
Contact Margaret house to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Margaret house (Hertfordshire) Ltd
- Private Owned
Person in charge
- Jacqueline Pope (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1996
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Relatives and friends always welcome at any time at Margaret House.
Parking
- There's parking spaces available for clients and visitors at Margaret House.
Margaret house Reviews (119)
Margaret house has a Review Score of 9.8 (9.752) out of 10, based on 11 reviews in the last 2 years.
Over all time Margaret house has 119 reviews.
I have visited Margaret House a few times now the most recent being today for a Dementia information session. The staff are so welcoming and the atmosphere in this care home is lovely. Very clean home, with lovely gardens.
We placed our aunt in the care of Margaret House 4 years ago when we moved into the area. We visited a lot of Residential Care homes before selecting one and this was by far the best in the area. The staff are very solicitous and they know my aunt well. Not only are my aunt's physical needs met, but her mental and emotional needs are too. The care has been brilliant and we have not been disappointed with it. If we have concerns we mention it and the issues are addressed immediately.
Thank you very much for taking the time to submit a review, we really appreciate all the comments you have made and will share them with the team.
The home has a nice atmosphere and it is always clean and tidy and the staff are very friendly and welcoming.
The staff are wonderful and look after my father with care and compassion.
Thank you for taking the time to complete a review, your comments are much appreciated and will be shared with the team.
Margaret House is an outstanding care home with exceptional staff, facilities and care. There is always such a warm welcome as soon as you walk through the door and the staff are all so helpful and polite. There is always something for the residents to do and the activities are always great fun.
Thank you very much for taking the time to fill in a review, we really appreciate your comments.
I can't comment on value for money as I do not know about this aspect. The staff are always very friendly and supportive to me and all their residents. The activities provided are great and they try to include everyone.
Thank you for taking the time to submit a review, your comments are much appreciated and will be shared with the team.
I'm very content and happy.
I have been a resident of this care home for about 15 months. Right from the very beginning, I have felt very happy, safe in an excellent home. You couldn't wish for better staff and carers. The home is like a hotel and our wish is their command. Whatever one's problem or illness etc they are always there for you, to sort it out.
As far as I am concerned it is perfect and the residents are treated with care and respect. I love it!
I have been well cared for in a pleasant environment with consideration given to special requests.
Thank you very much, Tom, for taking the time to provide a review of our home after your recent stay with us. Your feedback is very much appreciated and will be shared with the team.
Short respite stay. A happy and enjoyable stay.
Thank you for taking the time to provide a review of our home. Your feedback is very much appreciated and will be shared with the team.
I love living here. Everyone is very kind and helpful.
My father was a resident in Philomena Unit for the last year of his life. During that time he was extremely well cared for and always treated with dignity and respect. His room was comfortable and kept spotlessly clean, as were all the communal areas. However, the real strength of this home is its staff. They are exceptional; caring and compassionate, they create a warm, welcoming and happy atmosphere for residents and visitors alike. I could not fault their care of my father in his final few weeks and that care was extended to the family as well. All in all, an excellent home.
Thank you for taking the time to provide a review of our home. Your feedback is very much appreciated and will be shared with the team.
Good facilities and staff.
Thank you for taking the time to provide a review of Margaret House. Your feedback is very much appreciated and will be shared with the team.
After a long period of illness, my mother has flourished in the environment of Margaret House and as a result of the care provided. It is a very homely environment, unlike most residential homes. A great deal of thought has gone into providing a home in which all residents seem to feel comfortable and relaxed. Would recommend it to anyone!
Thank you for taking the time to provide a review of our home. Your feedback is very much appreciated and will be shared with the team.
Following hospitalisation, my mother-in-law arrived with some misgivings. Happily, her doubts evaporated very quickly. The care she received was of the highest order, thus enabling her to regard Margaret House as her home. She loved having her hair and nails done weekly, also her roast lunches.
Thank you for taking the time to provide a review of our home. Your feedback is very much appreciated
Mum is very happy in Margaret House. It is a lovely home with very caring staff. I am very grateful that I know she is so well looked after. Any issue, however small, is immediately communicated to me. She is kept an eye on throughout the night and after a bout of somnambulism which led to falls, the staff worked out ways to keep her safe so that she has had no accidents for months now. I have recommended the home to many friends looking for care.
She was very happy and secure in all her days at the home.
Margaret House has been an excellent 'home from home' for my Father for the past few years. He is quite contented living there.
Clean, friendly with excellent facilities, a particular strength is it's welcoming, professional staff.
My mother has been in this care home for three weeks. She has been well cared for and treated with dignity and respect. The staff have been kind and willing to help her in every way. Her room was bright, her meals on the whole good. There was always an alternative meal if she did not like what was offered.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 24 Sep 2025
Margaret House in Herts, is in the running for a prestigious national award. The home has been shortlisted in the eighth annual Caring UK Awards, which recognise excellence and achievement...
There are no upcoming events for Margaret house .
Awards / Recognitions (31)
- 17 Feb 2026Recipient: Margaret house
- 25 Nov 2025Recipient: Margaret house
- 16 Sep 2025Recipient: Margaret house
Accreditations
There are no accreditations posted yet for Margaret house .
Meet the Team (6)

Hi, my name is Jackie, and I have been working in care for over 35 years. I started my career working in the community before moving to work in Care Homes. My main priority is to ensure that all residents at Margaret House feel safe and exceptionally well cared for at all times.
My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure that you are able to quickly and happily settle in.
We are then all here for you and your family at every step in the future.

Hi my name is Sam, I am the Home Services Manager and would be your contact for any enquiries you may have about Margaret House.
Having experienced first-hand a relative needing to move into full-time residential care, I understand how difficult the transition can be and am here to support you and your family throughout this time and to provide the information you need to enable you to make an informed decision.

Hi, my name is Vishnu, and I am the Deputy Home Manager. I joined Margaret House in 2023 and work closely with our team to ensure that we provide a warm, caring, home-from-home environment for all our residents.

Hi, my name is John and I have over 27 years of experience as a Catering Manager within the hospitality industry and previously ran 3 successful ‘foodie’ pubs. I am responsible for devising a seasonally changing, nutritionally balanced and delicious menu, as well as special meals across the year showcasing different cuisines – such as our ‘Chinese New Year Banquet’, as well as catering for our very popular monthly themed ‘Supper Club’ Together with my team we are happy to provide personalised menus to meet any specific dietary requirements.

Hello, my name is Lea-Ann and I'm the Social and Wellbeing Manager. I absolutely love my job and spend my time getting to know all our residents and planning and delivering a wide range of activities to promote the mental, physical and social well-being of all. But most of all, my team and I are here to ensure that residents continue to do the daily things they get most pleasure from, whether that is spending time 1-2-1 chatting over a cup of tea, helping with some gardening, visiting the local over 60's group, or taking part in a quiz or something else altogether.
I was a Finalist at the 2023 Great British Care Awards, a Finalist for the 2022 Herts Care Providers Care Team of the Year, a Winner of the Apetito Enhancing Health and Wellbeing Awards 2020, a Finalist in the Caring UK Awards 2019 and Winner of the 2018 Compassion in Care Award at the Herts Care Providers Awards

Hi, my name is Hazel. Together with my team, we ensure that the home is clean and tidy at all times. I have successfully overseen our move to a new environmentally friendly cleaning system, which uses Stabilised Aqueous Ozone (basically water and oxygen) that kills 99.999% of germs without the need for harmful chemicals. As an avid reader, I also run our very popular monthly book club for residents.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Margaret house to verify any information. View our terms and conditions. Margaret house has an Enhanced Service -more info.