The Mead

Quantum Care Ltd, Castleford Close, Borehamwood WD6 4AL
Review Us
9.7 43 Reviews
  • The Mead, Borehamwood
The Mead is located in Borehamwood and offers a number of care services including residential care, specialist dementia care and respite care and a day care service for older people, which is ideal for giving carers a break.

Residents benefit from a range of homely living spaces such as welcoming lounges, spacious dining rooms and fully furnished and ensuite bedrooms. During the warmer months, the home's garden is the perfect place to relax or socialise with other residents or visiting loved ones.

The team ensures that residents have the option of engaging in various activities and events across the home, with something to suit every person.
Show The Mead on the Map

Care Provided by The Mead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1314

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact The Mead to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alison King (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Visiting

  • Open visiting policy

Parking

  • On-site parking

The Mead Reviews (43)

9.7

The Mead has a Review Score of 9.7 (9.654) out of 10, based on 14 reviews in the last 2 years.
Over all time The Mead has 43 reviews.

Overall Experience
  • 33
  • 10
  • 0
  • 0
  • 0
Date Published
  • 43
  • 2
  • 6
  • 14
  • 29
Reviewer Connection to The Mead
  • 13
  • 11
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 1-20
Review from Gill W (Friend of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend (now aged 85) for the past 10 years about every 2 months. Her health has gradually deteriorated and now she is totally dependent. I am so impressed with the care she has received. The staff are always kind, knowledgable and attentive. She is spoken to as they pass, given
drinks of water, her garments adjusted. She is bathed, and comfortable. The staff welcome visitors, and were helpful during COVID. The place always smells fresh and aired.
Reply from Debbie Gilard, Head of Corporate Services at The Mead

Thank you so much for your kind review. It means a great deal to know that your friend has felt safe, respected, and well cared for throughout her time with us-especially as her needs have changed. We're proud of our dedicated team, and your words about their kindness and attentiveness are deeply appreciated. We're also pleased that you've felt welcomed and supported as a visitor, including during the challenges of the COVID period. Thank you again for your continued trust-it's a privilege to care for your friend.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy B (Wife of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted for a D2A assessment prior to seeking full-time care. He was extremely well looked after and the care he received was of the highest standard. All advice from the physio and OT was carefully followed. I cannot rate The Mead more highly.
Reply from Debbie Gilard, Head of Corporate Services at The Mead

Thank you so much for taking the time to share your kind words. We're delighted to hear that your husband received such excellent care during his D2A assessment. It's wonderful to know that the team's efforts, including the guidance from the Physio and OT, had such a positive impact. We truly appreciate your feedback and will make sure to share this with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H L (Wife of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a very warm welcome when visiting and again when my husband went in for respite care. He was well looked after and was kept clean. I would definitely take him there again for the next respite.
Reply from Jo Currell, .Marketing and Event Co-ordinator at The Mead

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary C (Son of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Mead care home has very caring and engaged staff. My mother was a long-term resident, from March 2024 to January 2025 and we/I found the management, supervisory and daily care workers all gave Mum a caring, safe environment in which to live. Thank you to all the staff at The Mead for looking after
Mum during her stay.
Reply from Jo Currell, .Marketing and Event Co-ordinator at The Mead

We're delighted that your Mother had a wonderful experience at The Mead! It's incredibly rewarding to know that our efforts to create a warm and welcoming environment for our residents is being appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maxine W (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first impression of The Mead was clean and spotless and had a homely welcome vibe.
I was very happy that my mother settled in so quickly. This was definitely due to the fact that the staff are so professional, happy and caring. They are a well-led team. It's so lovely that they are always checking
in to see if everything is okay and if tea/coffee with biscuits is wanted and on hot days an ice lolly is offered!
The Mead staff make us all feel very welcome when we visit. They give us constant updates freely. I really like the safe way medication is dispensed, a file on everyone with a photo of the resident. The grounds are beautifully kept, with a lovely garden area with plenty of seating. The washing regime is fabulous.
I especially love that they put updates on social media! I love them all and think they all deserve a pay rise. Thank you from me and all the family for all your dedication.
Reply from Jo Currell, .Marketing and Event Co-ordinator at The Mead

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sian H (Wife of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Mead went above and beyond to meet the needs of my husband. The leadership is calm, patient and efficient and this is filtered down to all carers and care workers. Residents feel safe and secure. Relatives are well supported too and communication is very good. The Mead is a home with a great heart
and I would thoroughly recommend it.
Reply from Jo Currell, .Marketing and Event Co-ordinator at The Mead

Thank you so much for our kind words! Providing exceptional care and support to our residents is our top priority!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Son of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum had a few weeks stay at The Mead as a temp placement. The staff I must say were caring and with a can-do attitude. From working in the care sector for a few years I found The Mead to be fully staffed with a happy feel to it every day. They had a fantastic team from medication to escorts for appointments
and most care homes charge for an escort for the day. My review of The Mead is a positive one and I am very thankful of the whole team as is the family.
Reply from Jo Currell, .Marketing and Event Co-ordinator at The Mead

We're delighted that you had a wonderful experience at our care home! It's incredibly rewarding to know that our efforts to create a warm and welcoming environment are being appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra L (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the past weeks, the activities at The Mead have become outstanding. My mum is so content and happy and it's so good to see her engaging again.
The whole staff team's care for my mum is exceptional. Their dedication and love shown to Mum is heartwarming, and as a family, we are grateful beyond
words. For anyone thinking of finding a care home for a loved one, The Mead is the one!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cavita C (Ex Family Member) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My ex has dementia, just moved into The Mead. The deputy manager and all staff made his transition comfortable and a happy one.
Part vegan and vegetarian they have worked very hard to meet his religious and dietary needs.
Thank you Mead.
Reply from Deborah Yadev, Marketing Manager at The Mead

It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive. Wishing you a great day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David H (Son of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say that the care my mother gets at The Mead Care Home Borehamwood is exceptional she has been there for just over a year and the staff are very efficient and caring. I would recommend the Mead to anyone who needs care for a family member. They have a variety of things to do but
my mother does not participate which is a shame. The food is cooked fresh and is very good.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. The team at The Mead are delighted to have your mother stay with us. Wishing you a great day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David L (Husband of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been attending a daycare centre until it closed earlier this year. At that centre, my wife was happy, and we were saddened when it closed.
We didn't expect to find another with such attentive and caring staff and management.
To say that I am happy is an understatement. I have nothing
but high praise for all associated with this daycare centre. I have no doubt that she will be well looked after as a resident.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. The team at The Mead are always delighted to welcome you and your wife at our daycare centre. Wishing you a wonderful day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry T (Son of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff and helpful. The decor is slightly dated/tired, but very good all in all.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. Wishing you a great day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was transferred from another home and was welcomed to The Mead.
The home is clean and the food is good. Mum received good care from all the staff who are very friendly. We got regular updates and we are informed of anything that happens at the home. We have no complaints overall.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. The team at The Mead are delighted to have your mum stay with us. Have a wonderful day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in The Mead for 7 years and the care, love and support shown by all the staff towards her and our family has been exceptional. They have gone above and beyond in all aspects of caring and I am totally thankful to each and every one of them.
Reply from Deborah Yadev, Marketing Manager at The Mead

Good day and thank you for taking the time to send this lovely review. We are blessed at The Mead to have your mother with us. We treasure the time she has spent with us so far and all the time yet to come.
Have a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Teresa C (Wife of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband came to The Mead Care Home in November 2022, I have nothing but praise and thanks and admiration for all the staff. They have always been kind and understanding towards my husband and myself.
I always feel able to talk to them and they are very good at making my husband laugh. Thank
you all.
Reply from Deborah Yadev, Marketing Manager at The Mead

Good day and thank you for the review, it is appreciated.
Have a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary B (Relative of Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management were amazingly helpful during my relative's three-month stay. Nothing was a problem and staff made themselves available for advice and guidance at all times. I would highly recommend this care home and the manager's wealth of knowledge was so helpful to us, as a family. The
carers showed continued kindness on a daily basis and we are truly grateful for the care provided.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. The team at The Mead were delighted to have your relative stay with us. Wishing you a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E R (Cousin of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are pleasant, cheerful and helpful. They are very caring towards the residents. My cousin has been a resident for nearly a year now and she seems very happy and content.
The admin staff always inform us in plenty of time when any events are taking place.
I personally can't find faults and it
is a pleasure to visit.
Reply from Deborah Yadev, Marketing Manager at The Mead

Thank you for your comment. We are delighted to have your cousin stay with us here at The Mead. Wishing you a wonderful day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T G (Son of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father seems happy, the staff are supportive, the management team are friendly and helpful.
My only problem is the cost, everything else is good and knowing he is safe is a huge bonus to me and the family.
Reply from Deborah Yadev, Marketing Manager at The Mead

Good day and thank you for taking the time to send us a review.
We understand that the costs of providing care may be higher than we would like, however, as a not-for-profit organisation we invest all of our profit back into maintaining and upgrading our homes. If you would like to discuss this further, come in and meet with us. Have a lovely day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the Mead 11 months ago after an agonising family decision. She was no longer safe at home and we could no longer give her the care she needed. She has dementia and Alzheimers. The and her staff team are amazing. Mum is settled and well cared for. Staff are always welcoming when we visit.
Mum has a pleasant room and the facilities are good. Staff are dedicated and caring and leadership is strong. Communication is good, emails and phone calls are always responded to in a timely manner. My family and I are lucky to have found the right home for Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorraine M (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We made the difficult decision last year to put my lovely Mum into a care home having kept her at home as long as we could. The Mead have made that move far easier than it could have been. Mum has dementia and has been there for almost a year. We have got to know the staff over that time. The senior
staff are always happy to chat. They act on any concerns my sisters and I have. They have become our extended family. The rest of the staff are brilliant too. Mum's key worker and the other members of staff have gained mums trust. We visit a lot and I have only ever seen patience, care and understanding from everyone. It's a tough job. I leave knowing my Mum is safe and cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.654)

Overview of Review Score

The Review Score of 9.7 (9.654) out of 10 for The Mead is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.654 for The Mead is calculated as follows: ( (115 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 162 Ratings = 4.654
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Mead is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (4)

Ivan

Ivan Panev

Job Title: Interim Home Manager

I started my career in August 2017 as a Care Assistant and I progressed to Deputy Home Manager, passing through all positions until my current one.


I believe in people’s values and respect. I love working with people from different cultures. Open and honest communication is very important to me, and I found that Rhythm Of Life is a unique approach to providing person-centred care.

Caroline

Caroline Perkis

Job Title: Housekeeping Manager

I enjoy working and being with the residents and the challenges I find in my role. I like the teamwork aspect of my work with other staff.

Susan

Susan Humphries

Job Title: Administrator

The Administrator will focus on the smooth running of the home; in whatever area they may be needed. From greeting visitors to recruiting, the Administrator is present in many aspects of life in the home, even if you don’t always see them! To be successful in the role, our Administrators have to be flexible and calm, able to multi-task and always keen to take on a new challenge. It’s often the Administrator that brings the IT skills to a home, helping them to keep everything organised. Above that though, Administrators are communicators, able to speak confidently and listen closely to everyone from Managers and Care Workers to visitors and residents.

Roxanne

Roxanne Hopwood

Job Title: Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

Frequently Asked Questions about The Mead

What types of Care is The Mead registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Mead have?

There are 60 Single Rooms.

What are the Facilities & Services at The Mead?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Mead to the centre of Borehamwood?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mead to verify any information. View our terms and conditions. The Mead has an Enhanced Service - more info.