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The Mead

Quantum Care Ltd, Castleford Close, Borehamwood, Hertfordshire WD6 4AL
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I cannot rate The Mead more highly.Wendy B(Wife of Resident/Service User)
The Mead, Borehamwood
staff are so professional, happy and caringMaxine W(Daughter of Resident/Service User)
The Mead, Borehamwood
For anyone thinking of finding a care home for a loved one, The Mead is the one!Sandra L(Daughter of Resident/Service User)
The Mead, Borehamwood

The Mead is located in Borehamwood and offers a number of care services including residential care, specialist dementia care and respite care and a day care service for older people, which is ideal for giving carers a break.

Residents benefit from a range of homely living spaces such as welcoming lounges, spacious dining rooms and fully furnished and ensuite bedrooms. During the warmer months, the home's garden is the perfect...  

Care Provided by The Mead

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,369N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact The Mead to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alison King (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Visiting

  • Open visiting policy

Parking

  • On-site parking

The Mead Reviews (43)

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8.8

The Mead has a Review Score of 8.8 (8.844) out of 10, based on 8 reviews in the last 2 years. Over all time The Mead has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from E W (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

We visited The Mead for a garden party on Jubilee Friday. Everyone had a lovely afternoon and that was due to the lovely staff. Our Mum is coming to her final days but to see how the staff treat her and take care of our Mum is wonderful. Knowing Mum is so well cared for and knowing her time there has been safe and happy means so much to us.

Reply from Victoria Cookson, Marketing Coordinator at The Mead

Good day and thank you for sending us this heartwarming review of your and your mother's experience at our home. We are extremely proud of our team here and feedback such as this reminds us we are doing something right. Have a lovely day!

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Review from David L (Son of Resident) published on 10 March 2022 Submitted via Postal Card
Overall Experience

The Mead staff are so welcoming and friendly. Most businesses are political, so I'm telling you, back your front line staff, problems stem from not supporting front line staff. At The Mead, I always get a great welcome, well done. Management - take note.

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Review from Joseph B (Grandson of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

My nan has very much enjoyed her stay at The Mead, with all members of staff taking great care of her during a difficult time for everyone. Thank you so much.

Reply from Deborah Yadev, Interim Marketing Manager at The Mead

Thank you for taking the time to send us a lovely review, it is very appreciated. Have a wonderful day!

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Review from Deana B (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

The staff of The Mead have been outstanding. Mum has been really well cared for throughout her time here, particularly in what has been such a difficult period with Covid. Thank you so much.

Reply from Deborah Yadev, Interim Marketing Manager at The Mead

Good day and thank you for taking the time to send us a lovely review, the staff really appreciate the kind words. Have a lovely day and call on us anytime you need assistance.

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Review from R C (Son of Resident) published on 5 June 2021 Submitted via Postal Card
Overall Experience
The staff are awesome and show genuine care for my mum.
Nothing is too much trouble, and any questions or request are dealt with in a timely fashion.

Thanks to all the angels looking after my mum.

Reply from Deborah Yadev, Interim Marketing Manager at The Mead

Good day and thank you for taking the time to send us a review of our home, we are especially proud of our home and hearing those kind words bring smiles to lots of faces. Have a lovely day!

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Review from James P (Son of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

Very happy with the service/care for Mum.

Reply from Claire Doherty, Home Manager at The Mead

Thank you for this feedback. It is a privilege to be able to look after your mother, and we are pleased to hear you are happy with the services we provide.

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Review from S P (Husband of Resident) published on 17 May 2021 Submitted via Postal Card
Overall Experience

Myself and family would just like to say how happy and have peace of mind to know our loved one is loved and cared for by the manager and all the staff. Sincere thanks and God Bless you all.

Reply from Claire Doherty, Home Manager at The Mead

Thank you for this wonderful plaudit. It is a pleasure to look after your relative and to build good relationships with the family too. We really appreciate your continued support during these challenging times.

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Review from Claire P (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card
Overall Experience

Very professional, attentive and caring staff. Looking after my mum amazingly. Always looking clean, well kept and happy. Amazing staff, couldn't wish for any better looking after my dear mum.

Reply from Claire Doherty, Home Manager at The Mead

Thank you for taking the time to write this wonderful review. The staff really enjoy and take pride in looking after their daycare clients and will be delighted to receive this.

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Review from Steven C (Son of Resident) published on 14 May 2021 Submitted via Postal Card
Overall Experience

My mother has been here for five years. The staff and management are a dedicated team, who have provided excellent care for my mother. The pandemic has been extremely difficult for the staff, but have followed procedures throughout, keeping my mother themselves and visitors (when allowed) safe.

Reply from Claire Doherty, Home Manager at The Mead

Thank you for your wonderful review and your compliments and appreciation for the sterling work that our team have provided for your mother throughout these challenging times. The health, welfare and happiness of our residents is always our main focus, and we appreciate your support and understanding.

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Review from Christopher S (Son of Resident) published on 3 February 2021 Submitted via Postal Card
Overall Experience

The staff were very kind to my beloved mother. Mum was as happy as possible at The Mead. Towards the end, they were all particularly kind and caring. Professional standards were kept up at very difficult times. Thank you all so much, especially two particular ladies.

Reply from Deborah Yadev, Interim Marketing Manager at The Mead

Good day, Christopher and thank you for the lovely review. We try our best to treat our residents as a family member, and we are happy to know that mum received the warmth and attention she deserved at our home. Best wishes to you and the family and do keep in touch. Kind regards.

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Review from J O (Husband of Resident) published on 10 December 2020 Submitted via Postal Card
Overall Experience

A nice clean warm home. My wife has dementia and doesn't know me as her husband, she feels safe and secure there. The staff are excellent with all the residents and my wife describes the staff as her friends. I'm well pleased with The Mead.

Reply from Deborah Yadev, Interim Marketing Manager at The Mead

Thank you for the review and the continued support towards the team at The Mead and your wife. Our team are trained to support persons living with dementia and we understand the emotions that you may face on a daily basis. Keep strong and thank you once again.

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Review from Raymond P (Husband of Resident) published on 20 February 2020 Submitted via Website
Overall Experience

My wife has been in the Mead since November 2018. Throughout her residence there, my family and I have been delighted with the level of care she is shown. The staff there have gone over and above their job to show my wife genuine love and affection. They have always had her best interests at heart and have been outstanding in keeping us informed should she have a fall, lose or gain weight etc. Thoroughly happy with our choice.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for this wonderful review which says it all and is such a pleasure to receive. We are genuinely proud of our wonderful staff who are committed to providing an excellent service to all our residents. We are so pleased you and your family are happy with your choice to have your wife come and live at The Mead and trust that she will continue to live well here for many years to come.

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Review from R P (Partner of Resident) published on 11 December 2019 Submitted via Postal Card
Overall Experience

My partner has been at The Mead care home for over five years and in that time I can say she has been looked after well. I can say that management are very good at their job as well as the carers and staff, no complaints.

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Review from T H (Son of Resident) published on 3 December 2019 Submitted via Postal Card
Overall Experience

My mother was very poorly and initially entered The Mead Q Club for respite. She is now a long term resident and has flourished due to the excellent care and attention she has received.

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Review from Janice Vivian B (Daughter of Resident) published on 27 March 2019 Submitted via Postal Card
Overall Experience

The Mead has been a life-saver to both my mother and us as a family. My mother feels safe, the staff are professional but friendly too.

I feel that we are very fortunate to have Mum at The Mead. I would most certainly recommend this home to others and can only wish that other homes were as good as this. Thank you to all the staff.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for this kind review. At Quantum Care, we aim to set a high standard of care of the elderly in all our homes. We are so pleased that your mother is enjoying life at The Mead and that your family are reaping the benefits too. We are proud of our staff and will ensure they are made aware of your grateful thanks.

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Review from G C (Friend of Resident) published on 19 March 2019 Submitted via Postal Card
Overall Experience

Staff were very kind, caring both to my friend and myself. The carers could not be more helpful.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for your kind feedback. At Quantum Care, our staff are one of our best assets and are in receipt of regular in-house training. We are so pleased that their genuine care and kindness have made such a good impression on you and your friend and hope that your friend will continue to enjoy living well at The Mead.

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Review from S B (Friend of Resident) published on 22 February 2019 Submitted via Postal Card
Overall Experience

I visit my friend regularly and I am always welcomed with smiles by the staff at The Mead. My friend is very happy there and is cared for very well. I would always recommend The Mead to anyone who wants their family member to be looked after very well.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for this lovely plaudit. It’s always a pleasure to welcome visitors on a regular basis to our homes. Face to face social interaction is so important these days and we often notice a significant increase in the well-being of the residents following such visits. We hope your friend will...  

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Review from Wallacs L (Father of Resident) published on 19 February 2019 Submitted via Website
Overall Experience

Excellent care home with great management. All residents are happy with all aspects of care and will gladly recommend this care home.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for this wonderful review. We are really pleased to hear that you are happy with all aspects of the home. Our Activities Co-ordinator at The Mead will be happy to discuss the wide range of activities on offer at the home, that are tailored for the residents according to their wishes and abilities.

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Review from Alison F (Daughter of Resident) published on 28 January 2019 Submitted via Website
Overall Experience

What I like about The Mead is the way it is divided into four units. There is a team of staff allocated to each unit which means that their care is focused on a specific group of residents. As a result, there is a stronger bond between staff and residents and a greater level of care and concern.

Reply from Tilly Leitao, Customer & Sales Co-ordinator at The Mead

Thank you for your kind feedback. We are so pleased that the manner in which we deliver our care in this home is so successful. We pride ourselves in selecting staff who genuinely wish to make a difference in the lives of our residents and the regular training they receive from our in-house training department makes sure we continue to uphold these high standards of care.

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Review from Deborah D (Daughter of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience

After my first visit to The Mead, I know this is the best care home for my mum. The staff are amazing, kind, caring, compassionate whilst being very professional of course mum has struggled with not being in her own flat after 2 years is more content as her vascular dementia has progressed. I cannot express how wonderful the staff have been to myself and my daughter. I leave here each day very content that my mum is in the best place she could be.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for The Mead.

Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Quantum Care Ltd

Accreditations

There are no accreditations posted yet for The Mead.

Meet the Team (3)

Daiva Giedraitiene
Daiva GiedraitieneJob Title:Deputy Manager

My approach in life is “Treat others as you would like to be treated yourself”, which is very much applicable in care, as residents deserve to be treated with dignity, respect, kindness and compassion. I started my journey in care at The Mead in 2015 as a carer and progressed to Deputy Manager. I feel honoured for the opportunity to continue providing support to residents, their families and our lovely team.

Roxanne Hopwood
Roxanne HopwoodJob Title:Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

Caroline Perkis
Caroline PerkisJob Title:Housekeeping Manager

I enjoy working and being with the residents and the challenges I find in my role. I like the teamwork aspect of my work with other staff.

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