
I cannot rate The Mead more highly.Wendy B(Wife of Resident/Service User)

staff are so professional, happy and caringMaxine W(Daughter of Resident/Service User)

For anyone thinking of finding a care home for a loved one, The Mead is the one!Sandra L(Daughter of Resident/Service User)

I cannot rate The Mead more highly.Wendy B(Wife of Resident/Service User)

staff are so professional, happy and caringMaxine W(Daughter of Resident/Service User)

For anyone thinking of finding a care home for a loved one, The Mead is the one!Sandra L(Daughter of Resident/Service User)

The Mead is located in Borehamwood and offers a number of care services including residential care, specialist dementia care and respite care and a day care service for older people, which is ideal for giving carers a break.
Residents benefit from a range of homely living spaces such as welcoming lounges, spacious dining rooms and fully furnished and ensuite bedrooms. During the warmer months, the home's garden is the perfect...
Care Provided by The Mead
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact The Mead for full pricing details and T&Cs.
Contact The Mead to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Alison King (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
Visiting
- Open visiting policy
Parking
- On-site parking
The Mead Reviews (43)
The Mead has a Review Score of 8.8 (8.844) out of 10, based on 8 reviews in the last 2 years.
Over all time The Mead has 43 reviews.
We visited The Mead for a garden party on Jubilee Friday. Everyone had a lovely afternoon and that was due to the lovely staff. Our Mum is coming to her final days but to see how the staff treat her and take care of our Mum is wonderful. Knowing Mum is so well cared for and knowing her time there has been safe and happy means so much to us.
Good day and thank you for sending us this heartwarming review of your and your mother's experience at our home. We are extremely proud of our team here and feedback such as this reminds us we are doing something right. Have a lovely day!
The Mead staff are so welcoming and friendly. Most businesses are political, so I'm telling you, back your front line staff, problems stem from not supporting front line staff. At The Mead, I always get a great welcome, well done. Management - take note.
My nan has very much enjoyed her stay at The Mead, with all members of staff taking great care of her during a difficult time for everyone. Thank you so much.
Thank you for taking the time to send us a lovely review, it is very appreciated. Have a wonderful day!
The staff of The Mead have been outstanding. Mum has been really well cared for throughout her time here, particularly in what has been such a difficult period with Covid. Thank you so much.
Good day and thank you for taking the time to send us a lovely review, the staff really appreciate the kind words. Have a lovely day and call on us anytime you need assistance.
Nothing is too much trouble, and any questions or request are dealt with in a timely fashion.
Thanks to all the angels looking after my mum.
Good day and thank you for taking the time to send us a review of our home, we are especially proud of our home and hearing those kind words bring smiles to lots of faces. Have a lovely day!
Very happy with the service/care for Mum.
Thank you for this feedback. It is a privilege to be able to look after your mother, and we are pleased to hear you are happy with the services we provide.
Myself and family would just like to say how happy and have peace of mind to know our loved one is loved and cared for by the manager and all the staff. Sincere thanks and God Bless you all.
Thank you for this wonderful plaudit. It is a pleasure to look after your relative and to build good relationships with the family too. We really appreciate your continued support during these challenging times.
Very professional, attentive and caring staff. Looking after my mum amazingly. Always looking clean, well kept and happy. Amazing staff, couldn't wish for any better looking after my dear mum.
Thank you for taking the time to write this wonderful review. The staff really enjoy and take pride in looking after their daycare clients and will be delighted to receive this.
My mother has been here for five years. The staff and management are a dedicated team, who have provided excellent care for my mother. The pandemic has been extremely difficult for the staff, but have followed procedures throughout, keeping my mother themselves and visitors (when allowed) safe.
Thank you for your wonderful review and your compliments and appreciation for the sterling work that our team have provided for your mother throughout these challenging times. The health, welfare and happiness of our residents is always our main focus, and we appreciate your support and understanding.
The staff were very kind to my beloved mother. Mum was as happy as possible at The Mead. Towards the end, they were all particularly kind and caring. Professional standards were kept up at very difficult times. Thank you all so much, especially two particular ladies.
Good day, Christopher and thank you for the lovely review. We try our best to treat our residents as a family member, and we are happy to know that mum received the warmth and attention she deserved at our home. Best wishes to you and the family and do keep in touch. Kind regards.
A nice clean warm home. My wife has dementia and doesn't know me as her husband, she feels safe and secure there. The staff are excellent with all the residents and my wife describes the staff as her friends. I'm well pleased with The Mead.
Thank you for the review and the continued support towards the team at The Mead and your wife. Our team are trained to support persons living with dementia and we understand the emotions that you may face on a daily basis. Keep strong and thank you once again.
My wife has been in the Mead since November 2018. Throughout her residence there, my family and I have been delighted with the level of care she is shown. The staff there have gone over and above their job to show my wife genuine love and affection. They have always had her best interests at heart and have been outstanding in keeping us informed should she have a fall, lose or gain weight etc. Thoroughly happy with our choice.
Thank you for this wonderful review which says it all and is such a pleasure to receive. We are genuinely proud of our wonderful staff who are committed to providing an excellent service to all our residents. We are so pleased you and your family are happy with your choice to have your wife come and live at The Mead and trust that she will continue to live well here for many years to come.
My partner has been at The Mead care home for over five years and in that time I can say she has been looked after well. I can say that management are very good at their job as well as the carers and staff, no complaints.
My mother was very poorly and initially entered The Mead Q Club for respite. She is now a long term resident and has flourished due to the excellent care and attention she has received.
The Mead has been a life-saver to both my mother and us as a family. My mother feels safe, the staff are professional but friendly too.
I feel that we are very fortunate to have Mum at The Mead. I would most certainly recommend this home to others and can only wish that other homes were as good as this. Thank you to all the staff.
Thank you for this kind review. At Quantum Care, we aim to set a high standard of care of the elderly in all our homes. We are so pleased that your mother is enjoying life at The Mead and that your family are reaping the benefits too. We are proud of our staff and will ensure they are made aware of your grateful thanks.
Staff were very kind, caring both to my friend and myself. The carers could not be more helpful.
Thank you for your kind feedback. At Quantum Care, our staff are one of our best assets and are in receipt of regular in-house training. We are so pleased that their genuine care and kindness have made such a good impression on you and your friend and hope that your friend will continue to enjoy living well at The Mead.
I visit my friend regularly and I am always welcomed with smiles by the staff at The Mead. My friend is very happy there and is cared for very well. I would always recommend The Mead to anyone who wants their family member to be looked after very well.
Thank you for this lovely plaudit. It’s always a pleasure to welcome visitors on a regular basis to our homes. Face to face social interaction is so important these days and we often notice a significant increase in the well-being of the residents following such visits. We hope your friend will...
Excellent care home with great management. All residents are happy with all aspects of care and will gladly recommend this care home.
Thank you for this wonderful review. We are really pleased to hear that you are happy with all aspects of the home. Our Activities Co-ordinator at The Mead will be happy to discuss the wide range of activities on offer at the home, that are tailored for the residents according to their wishes and abilities.
What I like about The Mead is the way it is divided into four units. There is a team of staff allocated to each unit which means that their care is focused on a specific group of residents. As a result, there is a stronger bond between staff and residents and a greater level of care and concern.
Thank you for your kind feedback. We are so pleased that the manner in which we deliver our care in this home is so successful. We pride ourselves in selecting staff who genuinely wish to make a difference in the lives of our residents and the regular training they receive from our in-house training department makes sure we continue to uphold these high standards of care.
After my first visit to The Mead, I know this is the best care home for my mum. The staff are amazing, kind, caring, compassionate whilst being very professional of course mum has struggled with not being in her own flat after 2 years is more content as her vascular dementia has progressed. I cannot express how wonderful the staff have been to myself and my daughter. I leave here each day very content that my mum is in the best place she could be.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for The Mead.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for The Mead.
Meet the Team (3)

My approach in life is “Treat others as you would like to be treated yourself”, which is very much applicable in care, as residents deserve to be treated with dignity, respect, kindness and compassion. I started my journey in care at The Mead in 2015 as a carer and progressed to Deputy Manager. I feel honoured for the opportunity to continue providing support to residents, their families and our lovely team.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.

I enjoy working and being with the residents and the challenges I find in my role. I like the teamwork aspect of my work with other staff.
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