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The Briars

33 Broadway, Sandown, Isle of Wight PO36 9BD
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The Briars, Sandown
The Briars, Sandown
The Briars, Sandown

The Briars is proud to be one of the longest-standing and most respected care homes on the island, rated Good overall and Outstanding in Responsive category by the CQC (April 2021).

The Briars offers high-quality residential care in a warm, welcoming environment just moments from the coast. As part of the Greensleeves Care charity, every penny is reinvested into exceptional care – not profit. Thanks to the charity’s Home for Life...  

Care Provided by The Briars

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,345 - £1,976£1,345 - £1,976
Residential Dementia Care£1,345 - £1,976£1,345 - £1,976

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact The Briars to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lesley Shaw(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • There are no restrictions on visiting Loved Ones. The Briars is the resident's home and therefore visitors are welcome anytime.

Parking

  • Like most other facilities on the Isle of Wight, The Briars Care Home does not have large parking availability. Some time ago the home took a decision, for the benefit of its resident, to convert previously allocated car parking space into a lovely communal outdoor facility for the residents to enjoy. Residents, families and visitors are unanimous in supporting this decision and the benefits of it are evident every day in the resident's wellbeing and happiness. This part of the reason the home achieved Outstanding at the last CQC inspection. Visitors are therefore advised to make use of the plentiful on-road car parking space that is available around the home.

The Briars Reviews (61)

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9.8

The Briars has a Review Score of 9.8 (9.781) out of 10, based on 20 reviews in the last 2 years. Over all time The Briars has 61 reviews.

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Review from Inga H (Daughter of Resident) published on 6 June 2024 Submitted via Website
Overall Experience

I am very happy with the care my mum receives at The Briars Care Home. Everyone is very caring and supportive of her. Making sure that she is safe and happy. They always keep me updated on her well-being. Many thanks.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your review. It is a pleasure to care for your mother.

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Review from L O (Daughter of Resident) published on 21 May 2024 Submitted via Website
Overall Experience
My dad has been at The Briars for 3 weeks now and I can’t believe the difference in him. We went from him trying to see if he could climb the fence to get out (no way was this possible) to today, exactly 3 weeks after arriving, returning to The Briars after lunch out with the family and having him tell me he was glad to be home.
The staff at the Briars have been absolutely amazing, not only with my dad but with me too. They have made us both feel welcome and most importantly, my dad feels safe. Within days of his arrival one staff member realised my dad enjoyed a bath and if he was a little anxious a bath helped him relax. I’d never known my dad to take a bath, but here I am buying bubble bath for him!

My dad has a beautiful bright sunny room with a view over the hills, which I think he’s hardly noticed as he spends all his time in the communal area or the garden where there always seems to be something or other going on. To all the staff at The Briars, thank you.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your wonderful review and kind words. Dad has certainly settled well and it's a pleasure to care for him and see him getting so much enjoyment out of each and every day.

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Review from L B (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

My mother came to live at The Briars last year. It is wonderful to see how settled she is, and I'm really happy with the care she is receiving. The Briars has friendly, caring & committed carers team. The communication is good when ever needed her needs will increase as her Alzheimer's progresses. But its good that she has been able to tell me she is happy, everyone is very kind & caring, she has friends. We know she is in the right place.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your excellent review. Your mum has settled in very well and is a pleasure to care for her. It's lovely to hear her chatting to her friends and enjoying the activities.

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Review from C S (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

Outstanding care delivered in a friendly and caring environment. Staff are eager to help and facilitate family needs.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your kind words which I will share with the staff.

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Review from Erica D (Daughter of Resident) published on 27 February 2024 Submitted via Website
Overall Experience

In the last 3 months, it has been such a piece of mind knowing that mum is safe and well cared for. All the staff seem to genuinely love their jobs and mum loves them all. Whenever I call to see how mum is doing, whoever answers the phone can give me an instant update on what sort of day she is having without having to go and find out. I had reservations about mum going into a home but she is safe, well cared for and stimulated. I wish we had done it sooner. Thank you everyone.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your kind words. Your mum is a pleasure to care for and it's wonderful to see how happy and busy she is each day.

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Review from Emma M (Daughter-in-law of Resident) published on 21 February 2024 Submitted via Website
Overall Experience
What I can say that represents how myself and husband feel about the staff at the Briars.
You have shown so much warmth, care and love to our dad.
To one stay member in particular, we want you to know how fond Dad was of you! You are amazing.
Thank you for being there for us today, you are also amazing. As all the staff.
All of you have made Dad's last year and last days happy.

Thank you from the bottom of our hearts.

Reply from Lesley Shaw, Home Manager at The Briars

Thank you for your kind words. Your dad was a pleasure to care for and we are proud to have made the last year of his life as happy and comfortable as possible.

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Review from J L (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

A lovely, caring and friendly home. Mum settled very quickly and the care Mum receives is excellent. All the staff are friendly and attentive. Mum is happy and always kept "busy" with a nice range of activities. As family, myself and my sister are made to feel welcome each time we visit. Thank you everyone!

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your kind comments. Your mum is a pleasure to care for and has quickly become a much-loved member of The Briars family.

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Review from J G (Sister of Resident) published on 8 December 2023 Submitted via Postal Card
Overall Experience

The experience I have at all times visiting is always good. The staff are all amazing and very patient with all the residents. All your staff treat every resident as an individual with their needs. I know every time I visit my sister she is very well looked after. The Briars is an amazing place and I would recommend it to anyone. There is so much interaction with all the residents from the carers.

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Review from Jacqui M (Daughter-in-law of Resident) published on 6 November 2023 Submitted via Website
Overall Experience

We visit as much as we can, as we live on the mainland and cannot visit as often as we would like. The staff are always very helpful, especially when the situation can be difficult when we visit and also keep us fully informed of any issues with either my father-in-law or his wife, both of whom are now permanent residents. I have always been able to talk to the management as needed and they have advised us on any queries that we have had, including finance. Both of our parents seem to be happy and settled, although communication with either of them is now quite difficult. I would like to thank everyone at Briars for the care and attention that I can see they give to all their residents in these difficult circumstances.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your kind words and it is a pleasure to care for both your father-in-law and his lovely wife.

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Review from F M (Sister of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

My brother had a fall and was dealt with quickly and has been in hospital. I went to see him today and found him looking quite well at the home, very clean and presentable which he always is when I visit. He is very happy at The Briars and finds that they are always there for him even for a chat which seems to put him at ease as he gets confused easily, especially since being in hospital.

Reply from Lesley Shaw, Home Manager at The Briars

Many thanks for your kind words and your brother is a pleasure to care for.

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Review from Jo B (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card
Overall Experience

I visit my mum at least twice a week generally and have been for a few years now. The care staff are always polite and helpful and I am confident she is well cared for. I do have concerns over upper management, (not with the assistant manager). Very little contact, poor communication skills. Also, lately, I feel there could be improvements with the activities - basically - more of them, as was once the case, prior to the pandemic. I have noticed that most of the residents respond to music/singing, for example, which was once a more regular activity. Maybe more one-to-one chats/reading where possible. Volunteers?

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Review from H J (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

My mother has now lived at The Briars for over five years, and I have been extremely happy with the general standard of care provided at most times. The care staff are usually outstanding and provide "kind" care for residents who can have very difficult needs. I would like to thank all the wonderful staff at The Briars for their care of my mother and their ongoing support of me when I visit.

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Review from Naomi E (Daughter of Resident) published on 22 March 2022 Submitted via Postal Card
Overall Experience

My experience at The Briars has always been very positive. The ladies on reception are exceptional - so helpful, cheerful and considerate. As I have only known The Briars during Covid times - I cannot express adequately how good the carers have been - they are an absolute credit to your organisation. They are so kind and have such empathy with the residents. Always cheerful and it is like a family.

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Review from M S (Daughter of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience

Getting Mum settled in was a challenge as it was at the height of Covid (Dec 2020) and she had to isolate on arrival and then caught Covid (Feb 2021) and had not been vaccinated. She then contracted cellulitis in her legs and had several bad falls, resulting in her being admitted to hospital or paramedics being called out. The medication given to Mum to keep her calm was not good as it made her liable to falls. However, despite these big challenges Mum does seem to have settled more and she does seem to be well taken care of on a daily basis and the staff are responsive to her needs and are caring. We appreciate the care she is getting.

Reply from Lesley Shaw, Home Manager at The Briars

Thank you for your review and kind comments. We will share your feedback with our staff.

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Review from Shirley R (Friend of Resident) published on 8 February 2022 Submitted via Postal Card
Overall Experience

Friendly staff and lovely clean home. Residents are all really well looked after here.

Reply from Lesley Shaw, Home Manager at The Briars

Dear Shirley, Thank you for your lovely review. We will share your valuable comments with our staff.

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Review from C H (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card
Overall Experience

My mother has only been in The Briars care for a short period but so far, seems to be fairly settled and I am happy with the care she has received.

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Review from Carole S (Wife of Resident) published on 19 November 2021 Submitted via Postal Card
Overall Experience

My husband is well cared for in The Briars and I find the staff so welcoming to myself and my family, when we visit. There is a warm, friendly atmosphere everywhere in the home. Excellent.

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Review from Claire H (Daughter of Resident) published on 19 November 2021 Submitted via Postal Card
Overall Experience

Mum says everything is tip-top, staff are excellent and couldn't be better. Food is excellent (not enough sugar). Girls (staff) are the very top of the range. These are Mum's words. From me, as an ex carer, I can honestly say The Briars and their staff are excellent. Thank you.

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Review from Linda S (Sister-in-law of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience

Can't get used to being unable to walk into the home to visit a friend/family without having to unlock lots of doors. Feels like imprisonment. After noticing food inside the comfy chair seat and complaining, the issue was dealt with immediately. Would like to see beakers used for residents who are vulnerable to spillage of hot drinks and also oral care daily, with insisting on handwashing after toilet use, please.

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Review from L D (Daughter of Resident) published on 11 November 2021 Submitted via Postal Card
Overall Experience

My mother has been cared for very well. The staff are always very caring and nothing is too much trouble.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for The Briars.

Awards / Recognitions (19)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (7)

Lesley Shaw
Lesley ShawJob Title:Home ManagerJoined: 2019

Hello, my name is Lesley Shaw and I am proud to be the manager of The Briars.

We are based in the seaside town of Sandown on the Isle of Wight. The Briars is a specialised dementia home where the residents always come first. Our aim is to provide high quality care, in a safe and friendly environment, which respects the rights, dignity and privacy for all who live here.

Being a specialised dementia home my staff are highly qualified and dedicated ensuring everyone can live their life to the fullest. It is a privilege to be part of the team. I am a qualified, experienced manager, I believe in openness and transparency and always have time for a cup of tea and a chat. At The Briars we have strong links to our local community and always welcome new friends.

Kim Mears
Kim MearsJob Title:Family Liaison ManagerJoined: 2018

My role at The Briars is to offer support and advice to families who are looking for care for their loved ones. There is no greater reward for me than helping people on this journey into finding the right home. Away from work, I love to spend time with my family and friends.

Cath
Cath Job Title:Care SupervisorJoined: 2015

I have worked in care for 30 years in a variety of settings and positions. I joined the team at the Briars in December 2015. Supporting and caring for residents living with dementia is an integral part of my role that I find full-filling and each day brings new experiences.

Chloe
Chloe Job Title:Senior CarerJoined: 2015

I joined The Briars 5 years ago as a Care Assistant and have now progressed to a Senior Carer. My residents here are very important to me and I will always take time out of my shift to chat to them and check they are doing OK. Outside of work, I love spending time with my family and paddleboarding, weather permitting.

Carol
Carol Job Title:AdministratorJoined: 2017

I feel very privileged to work at The Briars, the staff and residents are what make the home such a nice place to be. I enjoy my job knowing that the job I do makes a difference to the team and residents. Out of work, I enjoy spending time with my family and walking my three terrier style dogs.

Ava-Marie
Ava-Marie Job Title:Head ChefJoined: 2016

I have worked in the catering sector of residential care for just over 10 years. I have previously worked as a Cook in holiday camps and public houses. I enjoy spending time with the residents and finding out about their likes and dislikes in terms of food. In my private time, I enjoy kayaking, swimming and spending time with my family.

Tony
Tony Job Title:Head of MaintenanceJoined: 2012

I enjoy my role as no two days are the same, for example, one day I could be changing fire doors, the next making a wooden birthday cake! In my spare time, I like to go kayaking with my sons and dog in tow! We enjoy exploring the Isle of Wight with plenty of walks and trips to the beach.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Briars to verify any information. View our terms and conditions. The Briars has an Enhanced Service -more info.