

I am a local GP so have plenty of experiencing visiting residential care homes and this one stands oSara B(Daughter of Resident/Service User)

The staff at Chippendayle Lodge are endlessly kind, thoughtful and professionalTracey H(Daughter of Resident/Service User)


I am a local GP so have plenty of experiencing visiting residential care homes and this one stands oSara B(Daughter of Resident/Service User)

The staff at Chippendayle Lodge are endlessly kind, thoughtful and professionalTracey H(Daughter of Resident/Service User)

Chippendayle Lodge Care Home is located in the village of Harrietsham, close to the town of Maidstone and all local amenities.
The home provides a residential care service for those living with dementia and has single rooms and double rooms, most with en-suite facilities.
Chippendayle Lodge benefits from a large lounge which is equipped with a television, a music system which can provide light background music and a quiet reading area...
Care Provided by Chippendayle Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Chippendayle Lodge Care Home for full pricing details and T&Cs.
Contact Chippendayle Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Vicky Knight(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (27)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Chippendayle Lodge welcomes visitors at anytime, however please ask if visiting after 8pm call first.
Parking
- Parking is available.
Chippendayle Lodge Care Home Reviews (30)
Chippendayle Lodge Care Home has a Review Score of 9.1 (9.148) out of 10, based on 8 reviews in the last 2 years.
Over all time Chippendayle Lodge Care Home has 30 reviews.
And my brothers. The manager has got him involved with the local community, coffee mornings where he has been up dancing. His mental health is much improved and he has 1-1 activities thank you to the manager and your team
My mother has been living at Chippendayle lodge for a year, since the new manager has taken over we have seen such a positive change. The manager is available any time and present around the home. She is very responsive with dealing with any concerns and has dealt with them there and then. The team are much more engaged and I am happy to leave the home knowing that my mother is cared for. She has capacity and she is now so happy at chipps thank you
Her door is open to explain my concerns and her cheerful and professional attitude to me has helped, not only in my husbands care but to lift my mood on the long journey of dementia which at times has not been easy.
I realise that dementia is a difficult and often misunderstood with no real pathway but now I feel at least most of my concerns are addressed and dealt with, therefore giving me a much better way of dealing with long goodbye to a dear man.
Thank you to the manager and your team.
From the beginning of my dad's journey into the home, my dad and I have received valued support from the management and staff. We have been kept up to date at all times, treated with respect and care. It wasn't easy for dad to adjust but with the excellent care, dad is now settled, happy and enjoying life in the home.
Over all very good. Carers are nice and caring and the care home is lovely. All in all five star. The new manager is making some good changes for the residents. As I see my wife on a regular basis, I can feel the difference for the good.
Our family were devasted when mum and dad's needs meant they both needed to go in a residential environment. We then found Chippendayle Lodge. Chippendayle is a friendly, caring, relaxed, safe residential home where the care for them both was all we could ask for. Sadly dad passed away last year and mum has recently passed after suffering from severe Alzheimer's. All the staff from the carers to support staff at Chippendayle are amazing. They are friendly, caring and loving to all the residents and treat them with dignity and respect. The residents are their prime priority. We were kept fully informed of both mum and dad's welfare and needs. The addition of an enthusiastic activities manager has greatly enhanced the facilities offered. With a new manager now in place, we know Chippendayle will continue to thrive and provide an even better environment for the residents to live. We would have no hesitation in recommending Chippendayle to others.
I'm delighted with the improvements since the new manager arrived last month, They are always around the home and interacts with all the residents making sure they are ok, they are active in managing the staff and encourages them to mix with the residents.
I'm always made to feel very welcome when I visit.
The garden is also looking amazing since it had its new makeover!
In the two years that my wife has now been at Chippendayle Lodge Care Home - receiving the best of care for her condition (Alzheimer's) - I continue to be fully satisfied with the love and attention she receives from all of the staff, particularly the carers who do an excellent job, given the challenges they face working in such an environment. The management of the home overall is first class - they're always available to listen to relatives concerns and requests - and all the residents enjoy various activities and entertainment which keep them occupied and as happy as they can be.
My mum has settled in so well here, she feels safe, comfortable and very well looked after. The staff who care for her are lovely, so friendly and helpful. They keep us in touch with how she is, and are always happy to discuss her care needs with us. It’s a real comfort to know she is being cared for so well, and she is happy.
My mum has been at Chips since my dad died, last April and we're very happy with the care that she has received. Mum has dementia but always enjoys company and the care staff have always been so friendly and caring towards her. They all know her name and have been great at settling her in and paying attention to her particular needs. The carers are very gentle with her as Mum now needs a lot more help due to her dementia progression. They also learnt very quickly who all the family members are and are always happy to chat with us if we or they have any concerns. There's also a lovely activities lady who is working really hard to keep everyone engaged and active.
My father was in there just short of 2 years and suffered falls, bed sores and a whole host of other issues. The only reason I didn't move him within the first 6 months was due to the anxiety it would have caused him. He went into Chippendayle walking and within 2 months they popped him in a wheelchair as it was quicker and easier for the staff, not my father - as a result he never walked again.
We are sorry to see such a negative review of Chippendayle Lodge, given many others have had positive experiences. There is much about what you have said which isn’t true which we’d like to highlight. Residents can choose where they would like to spend their time, if that is in their own room then...
The activities coordinator does a superb job introducing stimulating activities along with musicians and singers on a weekly basis.
The kitchen prepares all meals on-site with options to cater for all residents and if Mum wants something different it’s no problem.
I would not hesitate to recommend Chippendayle Lodge to anyone looking for care for their relative. Thank you.
Chippendayle Lodge is a modern, spacious and clean care home with good facilities. The staff have a wonderful attitude towards my mother and the other residents in the manner they interact with them and if ever I have any questions about my mother the manager is very helpful in answering them.
Only one criticism, otherwise a very good care home, no daily activities to entertain or stimulate residents.
My mother has been in this care home for nearly six months now and as a family are very satisfied with all aspects of this home. I have marked good but often different areas excel themselves, however, my comment would be staff shortage which I know management is desperate to rectify
I have always been satisfied with the care my 99-year-old mother receives. However, my mum has recently been ill, and the management and staff have been wonderful, so caring and professional not only to my mum's needs but also to my brother and myself. So compassionate and understanding to our needs as family members. Thank you, Chipps; you are all amazing.
My father has been a resident at Chippendayle Lodge Care Home for the last two years. I have always been satisfied with the care he’s received. I am so grateful to all the staff, they have always gone that extra mile every day to make sure my father gets the care he needs. The lady who organises the activities works very hard organising games and window visits for the residents and has also arranged many online chat calls to take place between my father and myself.
I wouldn't hesitate in recommending Chippendayle Lodge to anyone looking for a care home for their loved one. The home is clean and tidy, the staff team are kind, caring and friendly and the home has a very warm welcoming atmosphere. Whenever I visit Dad I am always offered a drink and the home lets me know how my Dad is getting on. Thank you all for the amazing work you do.
I cannot put into words my gratitude for the truly outstanding level of care my mum has received since moving into Chippendayle Lodge. It is clear at all times that staff care deeply about the residents on a highly individualised basis. Mum is always beautifully dressed, wearing makeup and her nails done and speaks highly and with real affection for the staff. Her room is comfortable and immaculately clean; the food goes down a treat and staff are always interacting with residents. I am a local GP so have plenty of experiencing visiting residential care homes and this one stands out. It is incredibly humbling to see this level of professionalism and care being delivered daily. A real home from home for Mum and somewhere we are always made to feel welcome as her family. Thank you again from all the family.
It's very clean and never smells as some homes do. Food is extremely nice and again, kitchen staff lovely. If someone asked what home to put a relative in, it would be here.
Mum likes it here now and so are we, as a family, pleased she is so well looked after. They also support myself and my sister.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chippendayle Lodge Care Home.
There are no upcoming events for Chippendayle Lodge Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Chippendayle Lodge Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Chippendayle Lodge Care Home
What types of Care is Chippendayle Lodge Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chippendayle Lodge Care Home have?
There are 48 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Chippendayle Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chippendayle Lodge Care Home to the centre of Maidstone?
7.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chippendayle Lodge Care Home to verify any information. View our terms and conditions. Chippendayle Lodge Care Home has an Enhanced Service -more info.