Eastfield

My husband needed respite care while I was in hospital for a hip operation. He enjoyed his stay so much, taking part in activities, friends to talk and kind, caring staff to look after him, that he decided he wanted to stay. That was three and a half years ago and he now regards Eastfield as his home. I visit regularly and am always warmly welcomed and I can rest assured he is receiving the very best of care.

Eastfield is a wonderful care home, because everything is done to make residents feel at home, while making sure they receive all the care they need. Numerous events are run to ensure residents are properly entertained. A measure of a good home is the number of staff to residents ratio and the length of service of carers, Eastfield score well on both counts.

Our mother was resident for 18 months, during which time she was treated with kindness, care and dignity by all staff, management, carers, catering staff, activity coordinators and domestic staff at all times.

My mother has been at Eastfield for 5+ years. In all the time she has been there, I have never had any concerns about her care. All the staff have always been caring, compassionate and friendly to my mother and to all my family. Nothing is too much trouble and everything is done with a smile and general concern. I would highly recommend Eastfield to anyone need of residential care.

The home is now run smoothly with the new manager, also activities are activities are much more organised. The very best residential home in Kent by far. Need more staff at night.

My mother is at the end of her life and needing bed care. The carers have been unstinting in the care they give her - always gentle and knowing the discomfort she suffers. The kitchen staff do a great job in offering her food that she can digest. The manager has been very supportive in answering all of my queries. Excellent care.

I live 300 miles away so I am not able to visit often, but I feel involved by global email about activities, events and minutes of relatives' meetings. Staff let me know when Mum has been able to participate in particular events. The activities co-ordinator arranges regularly to skype with me so that I can chat with Mum. I have spoken with Mum on the phone occasionally. When I visit, I can see she is clean, comfortable and treated with kindness. The staff treat her with respect and some are outstanding in their kindness and care.

I am delighted we chose Eastfields, and thank all for helping Mum during her difficult period with dementia.

Thank you Eastfield.

My mother has been a resident at Eastfield care home for 4 years. They provide good consistent care and if they didn't we would have moved her elsewhere. One of the good aspects is that staff remain consistent and there does not appear to be a high turnover of carers. We are satisfied that she is safe, well cared for and know the home would advise is if our mother had any concerns.

She is now living there full time and I can relax, knowing she is happy and cared for.

From the moment that I entered Eastfield, I felt that is was primarily a "home" not just a "business". My husband has been in residence for over three years and for him they have been happy years because he has felt loved, secure and cared for. For me, they have been happy years because I have placed my treasured husband in their care with confidence and have bot been disappointed. The care is excellent, medical attention is so good. Nothing is left to chance. I cannot speak more highly of the cheerful and great management.

A very pleasant home with kind, caring, attentive staff. Currently undergoing some refurbishment, making the interior even more pleasant than previously.

My sister is happy at Eastfield and feels safe. All the staff are kind and friendly and treat her with sympathy and understanding.

My parents have been at Eastfield for over a year. They are both physically and mentally frail. The staff appear happy. The home is clean and spacious. There are no nasty smells, visitors are also offered refreshments. I have always been informed of important issues by phone e.g hospital admissions.

Eastfield Residential Home is a beautiful well run home, the staff are amazing, kind, caring and very professional. Nothing is ever too much trouble they are always there for residents and families. There is so much joy in the home always smiling happy residents. My mum is so happy I would not want her to be anywhere else. Good manager excellent care home , clean warm and most of all caring.

My father came to this care home in September 2014 'to try it out', he now would never leave. I cannot praise the caring and attentive nature of the staff and management enough. staff encourage residents, support residents and always maintain their dignity. Residents and relatives are involved in decision making and the numerous events that take place. Soon the Eastfield Curry Night - not to be missed! My father will be 93 soon and is as he could be in a place that is not his beloved flat. I can relax knowing that he is safe, cared for and loved as if in his own home with his own family.

The staff are very helpful, caring, attentive and compassionate with all residents, whatever the situation. The food is good, varied and consistent. The rooms are kept clean and have nice furnishings. The staff are very friendly to relatives and friends and very helpful. The manager has an excellent way of working with her staff to get the best from them and is also very involved with all residents. Activities every day, plus entertainment and trips out are to a good standard and all residents are invited to take part. My mother is very happy.

I also am happier with the overall management of the home since the new management took over.

The care was excellent. On all my visits, I could see that my mother was very happy and well looked after. All the furniture was very comfortable. The carers were always at hand for my mother. The staff were always very inviting to visitors, offering for us to stay for dinners etc. All patients looked happy. The care home was kept spotlessly clean.