Fairways Residential Home

Madeira Road, Littlestone, New Romney TN28 8QX

Fairways Residential Home is a specialist residential care home, which means that staff are available to assist with whatever you need but to also leave you to remain as independent as you wish.

Friendly staff are on-hand 24 hours a day to provide any support that you require, including all meals. You are free to relax in your room or in one of the three lounges, where you can take part in daily activities if you wish.

Please visit whenever you would like, as visitors are allowed to at any time. If you are happy, one of the senior staff will come and visit you to assess your needs so that the care that you require is offered.

Owner: ARMA Care Services Ltd

Person in charge: Alison Yarnley (Registered Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability

Admission Information: We accept both self-funded and local authority funded residents. Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £649 – £700 (These prices are only a guideline, please contact Fairways Residential Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Drive down Madeira Road and the home is situated next to the water tower

Visiting:

Accept visitors at any time of the day

Parking:

There is plenty of on-street parking outside the home

Latest Care Quality Commission* Report on Fairways Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for Fairways Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Fairways Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.253 for Fairways Residential Home is calculated as follows: ( (35 Excellents x 5) + (49 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 95 Ratings = 4.253

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Fairways Residential Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 8 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Fairways Residential Home has a Review Score of 9.3 (9.253) from 8 Reviews


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairways Residential Home?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairways Residential Home

  • Daughter of Resident/Service User
    4
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • Respite Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My Dad was very poorly when he went into Fairways Residential Home and the care they gave him allowed him another two and a half years of life.
Not always an easy man the staff gave him dignity, fun and love when he would have been sad and alone at home.
The staff are under pressure at times but attention and care are given well within their capabilities.
He enjoyed outings and parties, and the summer fete was always a great turnout for relatives and residents alike.
The garden is a lovely area to sit in, very peaceful. The beach wasn't far away and Dad enjoyed his trip to see the sea weather permitting.
Dad 's room was of a good size which allowed him to have a few precious home comforts.
When the time came dads demise was as he wanted it, peaceful and without fuss. Thank you.

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   4.3 out of 5

My Mother was a resident of Fairways for approximately 8 years and during this time she received exemplary care from the staff. We were always made welcome when we visited and nothing was too much trouble for the staff. The residents always seemed happy and cheerful and were well cared for. Staff took time and trouble to ensure residents were eating and that medicines were administered.

The care home ran regular outings and laid on entertainment for the residents. There was a regular residents meeting which all could attend and voice their opinions.

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   5 out of 5

I was very impressed with my stay at Fairways Residential Home.

How likely would you be to recommend Fairways Residential Home? Likely

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Average Rating:   4.4 out of 5

The staff are always welcoming and friendly. If asked, they inform me about my mum's health and wellbeing. I find them very pleasant and helpful and we even have a cheeky interaction which always includes my mother.
She welcomes this cheekiness and finds it alleviates the sometimes boring hours she spends watching TV.
All Mum's needs are met with a cheerful smile and words of encouragement. I don't think we could have wished for a better residence for Mum to spend her remaining years.

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   4.2 out of 5

If your loved one needs 24 hr care, look no further than Fairways Residential Home. I can't speak highly enough of the care and dedication of Fairways staff. All adhere to professional policies regarding the daily running of the home. My mother stayed there 6yrs 3 months. End of life care was provided. Fairways have a cheerful and homely atmosphere for all the residents. All this gives peace of mind to the relatives. Excellent. The staff really are "My Angels on Earth".

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother passed away in August after living there for 3 years. The care she needed in the last year as she couldn't walk anymore was brilliant. The last month of her life was spent in bed and the care and attention she got was very good. The day Mum died, what the staff did for our support and care for her was far and above our expectations.

How likely would you be to recommend Fairways Residential Home? Likely

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Average Rating:   3.8 out of 5

Cleanliness is satisfactory - bathroom etc good but cleaning of room could be more thorough.
Food - more variety, homemade soups, more fish meals.
More frequent outings would be nice.
I am generally happy here and am grateful for the care and help I receive, sometimes I get frustrated because I would like more variety with the food as I love fish and seafood.

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   3.8 out of 5

Fairways is a true 'home from home' with its competent staff happily doing the complete variety of tasks as their duty rota allows. The home provides all the basic care needed for its residents who can choose the amount of time they wish to spend in three differing seating areas. There is a pleasing garden surrounding the house and the views, either of the sea, or over not one, but two, golf courses with the RHD Railway, a field and a distant road dominating the view to the rear. As a resident said she could not believe that the view came 'free'!

Some residents may display a little awkwardness allied to their condition and such a thing is kindly, pleasantly and patiently resolved.

A variety of activities and outings for those wishing to take part is arranged with the highlight being the annual Garden Party where one drummer resident accompanies the Morris Dancing musicians.
The staff greet visitors-often with a cup of tea or coffee-and their cheeriness is a good all-round tonic.

How likely would you be to recommend Fairways Residential Home? Extremely Likely

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Average Rating:   4.1 out of 5

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Bed Vacancies

3 Bed Vacancies

posted 01 May 2018

We have current bed vacancies available for both self-funded and local authority funded residents

Awards / Recognitions

There are currently no awards/recognitions posted yet for Fairways Residential Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Fairways Residential Home