Care Homes Owned by ACI Care

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by ACI Care
A C I Care Group strives to provide the very best experience in each of its care homes - an experience that offers unrivalled care and allows residents to continue to grow.

The aim is to make residents feel fulfilled during their stay. To do this, A C I care homes run activities tailored to all. Events are planned in-house to ensure residents' passions and hobbies are taken into account.

Residents at A C I care homes benefit from a vast choice of nutritional food on offer which is key to mental and physical wellbeing.

ACI Care Locations (3)

3 Care Homes owned by ACI Care
List View
Map View
Mountside Care Home

9/11 Laton Road, Hastings TN34 2ET 

9.9 57 reviews
"My brother has settled in and he's now happy. He is receiving perfect care. He is kept clean and really enjoys the food a lot. He loves the…"   Read all 57 reviews
Location Type Care Home

At Mountside care isn’t led by routines; it’s led by relationships. They know the small details that make a big difference; a favourite story, a preferred cup of tea, or a shared joke that brings a smile. It’s these everyday moments of connection that… Read more about Mountside Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 52 Rooms
  • from £1,000 / week
The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE 

9.7 61 reviews
"Very friendly + helpful staff. Took my mum in at very short notice. Sorted her medical health problems out. Very happy.…"   Read all 61 reviews
Location Type Care Home

Nestled in the heart of Dymchurch, just a short stroll from the beach, this beautiful Victorian home offers a warm welcome, a strong sense of community and the peace of mind that comes with knowing you’re in safe hands. Life here is about more than… Read more about The Old Rectory

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 35 Rooms
  • from £1,005 / week
Fairways Residential Home

Madeira Road, Littlestone, New Romney TN28 8QX 

9.5 46 reviews
"My mother became a resident of Fairways in August 2025. The whole team at Fairways have been incredibly welcoming. I can't believe how well…"   Read all 46 reviews
Location Type Care Home

At Fairways Care Home care comes with a sea breeze and a family touch. Just a stone’s throw from the Kent coast in New Romney, Fairways is a family-run care home where life feels relaxed, personal and full of those little moments that make a house… Read more about Fairways Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 28 Rooms
  • from £886 / week

ACI Care Reviews (164)

9.7

ACI Care has a Group Review Score of 9.7 (9.684) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to ACI Care must have a Review Score.

Overall Experience
  • 132
  • 29
  • 2
  • 0
  • 1
Date Published
  • 164
  • 15
  • 22
  • 50
  • 114
Reviewer Connection to ACI Care
  • 55
  • 29
  • 21
  • 10
  • 9
  • 6
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Mountside Care Home

from Lorna M (Sister of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has settled in and he's now happy. He is receiving perfect care. He is kept clean and really enjoys the food a lot. He loves the daily activities. He is very happy with the staff. He likes how bright the care home is.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you such amazing words - we are very glad that your brother has settled in so nicely!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fairways Residential Home

from Z F (Daughter of Resident) published on 13 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident of Fairways in August 2025. The whole team at Fairways have been incredibly welcoming. I can't believe how well my mother has become since she arrived, how quickly she has settled in and how happy she is. The kindness of the team and the genuine respect, care and affection
they show for all the residents has made me and my family feel a profound and tremendous sense of relief regarding our decision to choose Fairways. They have an amazing cook, my mother has put on weight and really enjoys the food. Before she went in she had been malnourished and I couldn't get her to eat or take care of herself. They have supported me and my family through the most difficult time, making us feel welcome and I really love visiting my mum, everyone at Fairways makes me feel so welcome and the other residents make me feel welcome too. It's like gaining a whole new amazing family. I absolutely wish I had enough space here to personally name every member of team Fairways
Reply from Anand Sodha, Director at Fairways Residential HomeThank you so much for taking the time to leave us a review, we really appreciate your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from Paul G (Husband of Resident) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been there since 16 December 2024.Very short memory, also some anger management issues appeared which were managed well by staff and management.
Care was very good as was meals.


She finally left at the end of October 2025 as she suffered a stroke

Reply from Anand Sodha, Director at The Old RectoryThank you so much for taking the time to leave us a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Karen G (Daughter of Resident) published on 24 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mountside Care Home have gone over and beyond the care and love that they have shown my mum over the last two years, from the nurses, care assistants, domestic staff and voluntary staff. I cannot thank them enough for all the care that they have shown her. They are true heroes. They not only care
and help the residents but also the family through the darkest of times. It is like a home from home and mum has enjoyed her golden years with them. Nothing is too much trouble and everyone that works there is a friend to you. I would strongly recommend Mountside Care Home to anyone who needs a care home for their loved ones. It is hard when the time comes to put our loved ones into a Care Home but they made the transaction with care and dignity to both mum and myself.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you so much for such beautiful words - they do mean so much to us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from Julia G (Daughter of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am not with my father all the time so hard to fully answer some questions. However from what I see when I visit and my dealing with staff I'm overall very satisfied my dad is being well cared for.
Reply from Anand Sodha, Director at The Old RectoryThank you for taking the time to leave us a review, it is very much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from R T (Respite Resident) published on 13 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the total package provided by Mountside Residential Home. The carers are generally polite, helpful and smile. Meals have been interesting and enough. The tea/coffee trolley service is excellent. Finding the breakfast room (using the lifts) was difficult at first but
staff are willing to help. The laundry service is also excellent.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you for taking your time to leave us a review. Glad that you have been happy!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Rachel S (Daughter of Resident) published on 24 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved in. Super happy. Relieved. They are looking after her and its a nice, safe space for her to be whilst we figure out the long term plan. Felt that I couldn't leave her at all over the last year when she was at home, now she's at Mountside, I can take a much-needed break myself.
Reply from Ravi Sodha, Director at Mountside Care HomeWe really appreciate the kind words - thanks so much!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Gregory A (Nephew of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The rest of my family have encouraged that I leave a review on behalf of all of us. We have a family member that was stuck in hospital for a couple of months and fortunately was temporarily discharged to Mountside earlier this year. It was great to get him out of the hospital environment where he was
in bed day in day out. It took some getting used to him being in a care home, but it was really helpful to see him interact with others and encouraged to get out of his room and amongst the other residents. It was also great for us because we no longer had to adhere to strict visiting times and expensive hospital parking! This proved a great solution to us all until he was ready to move elsewhere.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you so much for taking the time to leave us a review!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from Jeffery R (Son of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found this care home to be pleasant and homely. Staff were approachable and always on hand to assist with any issues raised. My mother felt comfortable and at home after only a few days at this facility. All in all a good choice and would go back if required in the future.
Reply from Anand Sodha, Director at The Old RectoryThank you so much for taking the time to leave us a review, we really appreciate your kind words.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from Belinda L (Daughter of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly + helpful staff. Took my mum in at very short notice. Sorted her medical health problems out. Very happy.
Reply from Anand Sodha, Director at The Old RectoryThank you so much for your kind words, we really appreciate it!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from June E (Daughter of Resident) published on 1 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into The Old Rectory Care Home on July 24th 2025. This was after three falls at home and although did not have to be hospitalised she was unsafe to live independently at home. She is 98 and had lived in her home for 65 years. I have been very impressed by the help I have received, and
she has received in this difficult transition. The managers, staff and care is excellent and very professional. Also it is extremely clean. Nothing is too much trouble. A lovely atmosphere.
Reply from Anand Sodha, Director at The Old RectoryThank you so much for the lovely words and taking the time to leave us a review - it is very much appreciated!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Julian T (Son-in-law of Resident) published on 25 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with this place. Everything was as we needed it to be. Felt like being at home so it was easy to settle into. Lots of friendly faces and a nice buzzing environment. Lots of activities to keep everyone entertained.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you so much for your lovely words! We are very grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from C R (Son-in-law of Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really good care home. The people are incredibly friendly and there's lots going on. I really like how things seem to be suited to each person and I'm very happy to recommend Mountside. It's not easy seeing a loved one go into a care home but places like this make you feel at ease.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you so much for taking the time in giving us a review - it is very much appreciated!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from Alan P (Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no adverse comments on my care here. The staff are very attentive and very helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from R K (Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for three weeks now and generally, I am very happy. Most of the staff are extremely kind and very helpful. I wish they could spend a little more time helping us but I realise that they are very busy. My problem is the cost, it is very expensive and I hope my money lasts but that remains
to be seen.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Jenni S (Daughter-in-law of Resident) published on 17 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy to recommend Mountside. No complaints. Staff work really hard. You can tell that they really know each person that lives there and are happy to help with what they need. Activities are enjoyable and happen a lot. Everyone always seems so happy.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you for your review - it is great to hear that everyone was always happy!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Old Rectory

from J A (Son of Resident) published on 24 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is very happy at The Old Recotry & tells everyone how wonderful & caring all of the staff are.
She loves her room & the food and has made several friends.
We know that she is well looked after and that if medical issues arise they are dealt with promptly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from Jill T (Daughter of Resident) published on 22 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Really good place. Helped with my dad's short term needs where he needed to go into a care home. He was happy and came back home having had a nice rest that allowed him to rest and recuperate. I would recommend.
Reply from Ravi Sodha, Director at Mountside Care HomeThank you for your review. We are glad that we were able to help!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Mountside Care Home

from n n (Niece of Resident) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle came for respite care for a few weeks before moving in with us
The staff were friendly and caring, all happy to help with our questions regarding his care as we were unsure what to expect when he moved in with us
Would highly recommend
Reply from Ravi Sodha, Director at Mountside Care HomeThank you so much for your kind words! We really appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Fairways Residential Home

from David P (Son of Resident) published on 25 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was in Fairways for approx 3 years with dementia, it took her quite a long time to settle in. She made a number of attempts to leave and could be aggressive but the staff treated her with great understanding and kindness. Making many adjustments to keep her safe. My Mother became unsteady
on her feet, fell and broken her leg, after a stay in hospital she returned to Fairways. At this time she lost her appetite and refused to eat. The staff tried very hard to get her to eat, buying special things that they knew she liked. The staff took all possible precaution to avoid a fall but she fell again in her bedroom and broke her leg. My Mother never cooperated with hospital staff, she would constantly try to get out of bed and was a danger to herself. Fairways could not meet her need anymore because she needed Nursing care.We were always made very welcome whenever we visited the home, the staff on the floor were exceptional in their treatment of my Mother and our family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading

Frequently Asked Questions about ACI Care

Costs for care homes owned by ACI Care

Average costs per week for care homes owned by ACI Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by ACI Care, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £964
Residential Dementia Care £964
All Care Types £964
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does ACI Care own?

ACI Care own 3 Care Homes.

Which ACI Care Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact ACI Care to verify any information. View our terms and conditions. ACI Care has a Platinum Service – more info.