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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by ACI Care
A C I Care Group strives to provide the very best experience in each of its care homes - an experience that offers unrivalled care and allows residents to continue to grow.

The aim is to make residents feel fulfilled during their stay. To do this, A C I care homes run activities tailored to all. Events are planned in-house to ensure residents' passions and hobbies are taken into account.

Residents at A C I care homes benefit from a vast choice of nutritional food on offer which is key to mental and physical wellbeing.

ACI Care Locations (3)

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3 Care Homes owned by ACI Care
Mountside Residential Home

9/11 Laton Road, Hastings TN34 2ET 

9.8 55 reviews
"Mum recently moved in. Super happy. Relieved. They are looking after her and its a nice, safe space for her to be whilst we figure out the…"   Read all 55 reviews
Location Type Care Home

At Mountside care isn’t led by routines; it’s led by relationships. They know the small details that make a big difference; a favourite story, a preferred cup of tea, or a shared joke that brings a smile. It’s these everyday moments of connection that… Read more about Mountside Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 52 Rooms
  • from £1,000 / week
The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE 

9.7 60 reviews
"Very friendly + helpful staff. Took my mum in at very short notice. Sorted her medical health problems out. Very happy.…"   Read all 60 reviews
Location Type Care Home

Nestled in the heart of Dymchurch, just a short stroll from the beach, this beautiful Victorian home offers a warm welcome, a strong sense of community and the peace of mind that comes with knowing you’re in safe hands. Life here is about more than… Read more about The Old Rectory

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 35 Rooms
  • from £1,005 / week
Fairways Residential Home

Madeira Road, Littlestone, New Romney TN28 8QX 

9.6 45 reviews
"My Mother was in Fairways for approx 3 years with dementia, it took her quite a long time to settle in. She made a number of attempts to…"   Read all 45 reviews
Location Type Care Home

At Fairways Care Home care comes with a sea breeze and a family touch. Just a stone’s throw from the Kent coast in New Romney, Fairways is a family-run care home where life feels relaxed, personal and full of those little moments that make a house… Read more about Fairways Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 28 Rooms
  • from £886 / week

ACI Care Reviews (160)

9.7

ACI Care has a Group Review Score of 9.7 (9.683) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to ACI Care must have a Review Score.

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Review of

Mountside Residential Home

from Rachel S (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved in. Super happy. Relieved. They are looking after her and its a nice, safe space for her to be whilst we figure out the long term plan. Felt that I couldn't leave her at all over the last year when she was at home, now she's at Mountside, I can take a much-needed break myself.
Reply from Ravi Sodha, Director at Mountside Residential Home
We really appreciate the kind words - thanks so much!
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Review of

Mountside Residential Home

from Gregory A (Nephew of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The rest of my family have encouraged that I leave a review on behalf of all of us. We have a family member that was stuck in hospital for a couple of months and fortunately was temporarily discharged to Mountside earlier this year. It was great to get him out of the hospital environment where he was
in bed day in day out. It took some getting used to him being in a care home, but it was really helpful to see him interact with others and encouraged to get out of his room and amongst the other residents. It was also great for us because we no longer had to adhere to strict visiting times and expensive hospital parking! This proved a great solution to us all until he was ready to move elsewhere.
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you so much for taking the time to leave us a review!
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Review of

The Old Rectory

from Jeffery R (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found this care home to be pleasant and homely. Staff were approachable and always on hand to assist with any issues raised. My mother felt comfortable and at home after only a few days at this facility. All in all a good choice and would go back if required in the future.
Reply from Anand Sodha, Director at The Old Rectory
Thank you so much for taking the time to leave us a review, we really appreciate your kind words.
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Review of

The Old Rectory

from Belinda L (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly + helpful staff. Took my mum in at very short notice. Sorted her medical health problems out. Very happy.
Reply from Anand Sodha, Director at The Old Rectory
Thank you so much for your kind words, we really appreciate it!
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Review of

The Old Rectory

from June E (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into The Old Rectory Care Home on July 24th 2025. This was after three falls at home and although did not have to be hospitalised she was unsafe to live independently at home. She is 98 and had lived in her home for 65 years. I have been very impressed by the help I have received, and
she has received in this difficult transition. The managers, staff and care is excellent and very professional. Also it is extremely clean. Nothing is too much trouble. A lovely atmosphere.
Reply from Anand Sodha, Director at The Old Rectory
Thank you so much for the lovely words and taking the time to leave us a review - it is very much appreciated!
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Review of

Mountside Residential Home

from Julian T (Son-in-law of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with this place. Everything was as we needed it to be. Felt like being at home so it was easy to settle into. Lots of friendly faces and a nice buzzing environment. Lots of activities to keep everyone entertained.
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you so much for your lovely words! We are very grateful.
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Review of

Mountside Residential Home

from C R (Son-in-law of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really good care home. The people are incredibly friendly and there's lots going on. I really like how things seem to be suited to each person and I'm very happy to recommend Mountside. It's not easy seeing a loved one go into a care home but places like this make you feel at ease.
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you so much for taking the time in giving us a review - it is very much appreciated!
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Review of

The Old Rectory

from Alan P (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no adverse comments on my care here. The staff are very attentive and very helpful.
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Review of

The Old Rectory

from R K (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for three weeks now and generally, I am very happy. Most of the staff are extremely kind and very helpful. I wish they could spend a little more time helping us but I realise that they are very busy. My problem is the cost, it is very expensive and I hope my money lasts but that remains
to be seen.
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Review of

Mountside Residential Home

from Jenni S (Daughter-in-law of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy to recommend Mountside. No complaints. Staff work really hard. You can tell that they really know each person that lives there and are happy to help with what they need. Activities are enjoyable and happen a lot. Everyone always seems so happy.
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you for your review - it is great to hear that everyone was always happy!
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Review of

The Old Rectory

from J A (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is very happy at The Old Recotry & tells everyone how wonderful & caring all of the staff are.
She loves her room & the food and has made several friends.
We know that she is well looked after and that if medical issues arise they are dealt with promptly.
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Review of

Mountside Residential Home

from Jill T (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really good place. Helped with my dad's short term needs where he needed to go into a care home. He was happy and came back home having had a nice rest that allowed him to rest and recuperate. I would recommend.
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you for your review. We are glad that we were able to help!
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Review of

Mountside Residential Home

from n n (Niece of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle came for respite care for a few weeks before moving in with us
The staff were friendly and caring, all happy to help with our questions regarding his care as we were unsure what to expect when he moved in with us
Would highly recommend
Reply from Ravi Sodha, Director at Mountside Residential Home
Thank you so much for your kind words! We really appreciate it.
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Review of

Fairways Residential Home

from David P (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was in Fairways for approx 3 years with dementia, it took her quite a long time to settle in. She made a number of attempts to leave and could be aggressive but the staff treated her with great understanding and kindness. Making many adjustments to keep her safe. My Mother became unsteady
on her feet, fell and broken her leg, after a stay in hospital she returned to Fairways. At this time she lost her appetite and refused to eat. The staff tried very hard to get her to eat, buying special things that they knew she liked. The staff took all possible precaution to avoid a fall but she fell again in her bedroom and broke her leg. My Mother never cooperated with hospital staff, she would constantly try to get out of bed and was a danger to herself. Fairways could not meet her need anymore because she needed Nursing care.We were always made very welcome whenever we visited the home, the staff on the floor were exceptional in their treatment of my Mother and our family.
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Review of

The Old Rectory

from C B (Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found nothing but kindness and care since being here, The staff members are so willing to give us the best environment that they and we wish to have while living here, The rooms are warm and comfortable. The food is excellent and varied and I look forward to meal times when I can chat to my friends
and enjoy the food.
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Review of

The Old Rectory

from D L (Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Ole Rectory Care Home is an excellent home. The management is effective and always approachable. There is a good team spirit among the staff, the members of which are all very positive and kind, as well as being practical in their care of the residents. Rooms and bathrooms are kept clean daily and
sanitised regularly. I am happy here and comfortable, and I am looked after very well.
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Review of

Fairways Residential Home

from H O (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the past six months mum has settled in and become part of the Fairways family. The atmosphere in the care home is always warm and welcoming. Mum enjoys the home cooked food. Nothing is too much trouble for the staff as they attend to the personal care and social needs of their residents. Singing
and dancing are very popular and the latest craft creations adorn the walls. The challenge mum faces with her dementia is met with care, respect and patience with some fun along the way. Her days are now bright!
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Review of

Fairways Residential Home

from Terry M (Husband of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife entered Fairways Care 9th October 2022. I have seen the way all the staff work and care for residents, all very good. I visit my wife nearly every day and I am happy at how she is looked after. I have absolutely no negative comments at all. Of course I miss my wife being at home with me but
know that she is in a caring home. Our four adult children are very happy that she is where she is and receiving good care.
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Review of

Fairways Residential Home

from Jenny W (Friend of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly home they always welcome you in, and always offer you a drink.
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Review of

Mountside Residential Home

from Jessica S (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel compelled to write a review for Mountside. The care and support that they give is fantastic. There's always staff around and if you can't see one, you can press a buzzer and they come on over. Nothing is too much of a bother for them. And they are all so happy - such a great experience!
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Frequently Asked Questions about ACI Care

Costs for care homes owned by ACI Care

Average costs per week for care homes owned by ACI Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by ACI Care, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £964
Residential Dementia Care £964
All Care Types £964
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does ACI Care own?

ACI Care own 3 Care Homes.

Which ACI Care Care Homes have the highest review score?

Mountside Residential Home, The Old Rectory & Fairways Residential Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact ACI Care to verify any information. View our terms and conditions. ACI Care has a Platinum Service – more info.