Care Homes Owned by ACI Care

The Fairways has a lovely family friendly atmosphere where they put clients interest as of paramount importance. Management are approachable & work closely with family of the clients.

Happy with her stay and will use again.

I am well looked after staff kind and meet all my needs.

Very kind & caring

Lovely care home with wonderful caring friendly staff. Food is exceptionally good and activities are enjoyable. Accommodation is always keep clean and fresh and well maintained. Gardens are kept beautifully with fresh flowers and residents are encouraged to enjoy it.

My father been at the Old Rectory for 3.5yrs now he is well looked after i have no complaints. What i like is the consistancy of staff and their friendliness. I would thoroughly recommend to anyone looking for a care home.

The home has a lovely garden which is lovely to sit in to enjoy the plants and nature. The food always looks lovely and Mum gets a choice daily on what her preferences are. Overall brilliant

Lovely care home Staff friendly helpful always smiling. Residents very well cared for and seem happy.

My mum went to mountside after breaking her hip and was no longer able to live alone, the care and love mum has received here is amazing all the staff are so happy and attentive and very helpful, my mum loves it there.

Overall Nan is happy and that's what matters

Overall good experience Always feel my parents are being well cared fore

He may make some observations but when we discuss his care he then appreciates what they do for him

The staff are always friendly and courteous and my mother is treated with dignity and respect. They are always welcoming when I visit the home and I know that she is safely looked after in their care.

My father-in-law was here recently. He was well looked after. We were happy. Allowed us a chance to sit back and not be worried. Allowed him to be in a safe and secure environment. People were all lovely and helped him. I only visited once, but the rest of the family were always very happy.

2 of my elderly cousins have been cared for by the excellent team at Fairways. The care, and staff have always been great, and their communication and engagement with me has been excellent. I would thoroughly recommend Fairways to anyone considering respite or long term care.

We've been really happy with how Mountside have looked after mum. She's safe and well looked after. Lots of people for her to get involved with (whether she does or not is up to her!!). But it is really invaluable for us and takes a huge pressure off our shoulders

I am confident that my Mother is well cared for in a safe, clean & comfortable environment. The staff are all friendly and approachable and focused on the residents well-being. They know the residents well, treat them with respect and kindness, whilst not forgetting to inject a bit of fun! There have been a number of occasions in the past year where Mother's health has deteriorated and the staff have been very quick to respond to her needs and called on external support if and when needed. They have always been very prompt in contacting me so that I am fully informed and I cannot thank them enough for their care and diligence. Mother says the food is good, she likes all her meals, she enjoys the company of the friends she has made and she loves her room, which she says is the best one!

My mother arrived from the hospital to the home and was made very welcome and put at ease. It was my first visit to the home and the staff let me wait for my mother's arrival and showed me around. The staff are lovely and very helpful.

My Dad has been at Mountside since November 2025 and he is very settled and happy. The staff quickly got to know him, understand his needs and make him feel at home. There are always fun and engaging activities on across the day to stimulate the brain and keep positivity flowing. The staff really care and make time to talk and work together with Dad and the family as a team to ensure Dad is comfortable and thriving. Life when you get older is not easy but Mountside staff are so kind, caring and professional and nothing is too much trouble for them. They always go the extra mile to make sure Dad has his needs met, with good communication including Social Media. I would highly recommend them to other families based on our experience.

My brother has settled in and he's now happy. He is receiving perfect care. He is kept clean and really enjoys the food a lot. He loves the daily activities. He is very happy with the staff. He likes how bright the care home is.