The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE
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9.7 57 Reviews
  • The Old Rectory, Romney Marsh
Nestled in the heart of Dymchurch, just a short stroll from the beach, this beautiful Victorian home offers a warm welcome, a strong sense of community and the peace of mind that comes with knowing you’re in safe hands.

Life here is about more than care, it’s about companionship, connection and living well. The dedicated team takes the time to truly know you, tailoring support to your needs and respecting your privacy, dignity and independence at every step.

Whether it’s sharing a favourite pastime, enjoying a quiet moment in the lovely gardens, or joining in village celebrations like the much-loved ‘Day of Syn’, the home makes sure your days are filled with things that bring you joy.

The Old Rectory encourages everyone to play an active role in home life, shaping how you do things helping to keep the welcoming, family feel alive. Family and friends are always welcome, the doors are open to everyone.

If you’re looking for a place where care feels personal and life feels full, The Old Rectory is the perfect home for you. Residents are encouraged to personalise their spaces with personal furnishings to truly make it feel like home, although the home is more than happy to provide furniture as needed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1005 – £1500
  • Self-Funded Residential Dementia Care: £1005 – £1500
  • RESPITE Self-Funded Residential Care: £1005 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1005 – £1500

These prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Cheryl Waters (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Please visit their website for the latest visiting information.

Parking

  • They have a car park at the front of their building.

The Old Rectory Reviews (57)

9.7

The Old Rectory has a Review Score of 9.7 (9.728) out of 10, based on 19 reviews in the last 2 years.
Over all time The Old Rectory has 57 reviews.

Overall Experience
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Reviewer Connection to The Old Rectory
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Review from Alan P (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no adverse comments on my care here. The staff are very attentive and very helpful.
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Review from R K (Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for three weeks now and generally, I am very happy. Most of the staff are extremely kind and very helpful. I wish they could spend a little more time helping us but I realise that they are very busy. My problem is the cost, it is very expensive and I hope my money lasts but that remains
to be seen.
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Review from J A (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is very happy at The Old Recotry & tells everyone how wonderful & caring all of the staff are.
She loves her room & the food and has made several friends.
We know that she is well looked after and that if medical issues arise they are dealt with promptly.
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Review from C B (Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found nothing but kindness and care since being here, The staff members are so willing to give us the best environment that they and we wish to have while living here, The rooms are warm and comfortable. The food is excellent and varied and I look forward to meal times when I can chat to my friends
and enjoy the food.
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Review from D L (Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Ole Rectory Care Home is an excellent home. The management is effective and always approachable. There is a good team spirit among the staff, the members of which are all very positive and kind, as well as being practical in their care of the residents. Rooms and bathrooms are kept clean daily and
sanitised regularly. I am happy here and comfortable, and I am looked after very well.
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Review from S W (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was on end of life at The Old Rectory care home Dymchurch. The staff were amazing, throughout her stay. The day she passed away, they couldn't of been more supportive. To my mother and also to myself whilst I sat with her until the end.
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Review from B Q (Daughter of Resident) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and dad both lived in The Old Rectory together for 3 years, my mum on her own for 1 year. My dad loved the food and his chats with the staff, he felt safe. My mum loved the company of staff and residents. She would enjoy the entertainment always joining in. It was a place she could be herself.
When my mum passed away we stayed in the home with my mum for 4 days and nights. The staff were amazing they fed us and held our hands when needed. Can not thank them enough.
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Review from P Q (Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints.
The food is lovely.
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Review from Mandy R (Daughter of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been at the home for a couple of months but she has been made very welcome and accepted right from the start. The management team are exceptional and the home is always clean. The staff are very kind and friendly and make an effort to get my mother involved in daily activities.
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Review from Shyla J (Goddaughter of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to see my great-godfather, who lives at The Old Rectory, and he was being really well looked after. It is good to see him happy and content and being looked after. Everyone seemed really nice and friendly.
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Review from K L (Daughter of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a stay in hospital, Mum had stopped mobilising and walking. With the encouragement and patience of the staff, Mum is active again. She has regained the weight that she had lost. The staff are professional and caring.
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Review from Jessica S (Niece of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been staying at the Old Rectory for a little while now. I visited and she was very settled and well looked after. I feel like the staff really understand what she needs and it is much better for her to be surrounded by people all the time.
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Review from Katherine M (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at The Old Rectory for the past four weeks and so far I could not be happier. The Manager, from assessment, has understood my mum's needs, supporting her with the challenges moving to a care home brings. The team are so very kind, always smiling, always willing to help. As a family
we are listened to and our opinions and requests promptly acted upon. This is a warm and caring facility that I would recommend to anyone looking for care.
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Review from Gillian J (Niece of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my uncle when I was in the area for the weekend. It was such an great trip being by the seaside again and the Old Rectory is a lovely setting. It has a wonderful charm that fits in beautifully with the area and has incredibly high standards and finishing. The staff were lovely offering
drinks and seeing how we were and they seem to honestly love their job and love the other residents. I will hopefully come over again in the summer and take him out for an ice cream on the beach! All in all, it is a lovely place.
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Review from M S (Sister of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and staff always smiling!
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Review from Julia G (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the care and cheerfulness found in The Old Rectory. My father has settled well and seems happy to be a resident. There's no place quite like your own home but this has become a good second home. I would thoroughly recommend The Old Rectory. In fact, I often do to people I meet.
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Review from D S (Daughter of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a hard decision moving my parent into care, but after a period of adjustment, they have settled well. At The Old Rectory, the staff are excellent in providing support and care. Very pleased with the hygiene and cleanliness in the care home. Feel reassured they are being well looked after.
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Review from K H (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Old Rectory is very nice. All of the staff are very kind and the food is very good.
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Review from Susan S (Friend of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a regular visitor to a resident in this home and on my latest visit, as always I found the staff cheerful, friendly and helpful. The resident in question had recently suffered a fall but was clearly being attended to with meticulous care. The rooms are spotless and well-equipped.
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Review from G F (Son of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has remained in care for three years now and I would like to offer our continued support to all at the Old Rectory Care Home, and thank the entire staff for their massive effort in looking after our mum.
Thank you all.
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Current Review Score: 9.7 (9.728)

Overview of Review Score

The Review Score of 9.7 (9.728) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.728 for The Old Rectory is calculated as follows: ( (172 Excellents x 5) + (43 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 224 Ratings = 4.728
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Cheryl

Cheryl Waters

Job Title: Manager Joined: 2018

Cheryl brings over 25 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of the Old Rectory Care Home, Cheryl is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With a qualification of 2 and 3 in health and social care and level 4 and working towards level 5 in management also a trainer of manual handling, first aid, medication and fire and have a background as a carer, senior, deputy manager and now a manager Cheryl combines clinical expertise with strong operational management skills.

Cheryl is dedicated to advancing the future of care by fostering an environment of empathy, and understanding, and advocating for dignified, person-centred care that supports the well-being of both residents and the care team.

Frequently Asked Questions about The Old Rectory

What types of Care is The Old Rectory registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Old Rectory have?

There are 27 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Old Rectory?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Old Rectory to the centre of Romney Marsh?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Old Rectory to verify any information. View our terms and conditions. The Old Rectory has an Enhanced Service - more info.