The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE
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9.7 60 Reviews
  • The Old Rectory, Romney Marsh
Nestled in the heart of Dymchurch, just a short stroll from the beach, this beautiful Victorian home offers a warm welcome, a strong sense of community and the peace of mind that comes with knowing you’re in safe hands.

Life here is about more than care, it’s about companionship, connection and living well. The dedicated team takes the time to truly know you, tailoring support to your needs and respecting your privacy, dignity and independence at every step.

Whether it’s sharing a favourite pastime, enjoying a quiet moment in the lovely gardens, or joining in village celebrations like the much-loved ‘Day of Syn’, the home makes sure your days are filled with things that bring you joy.

The Old Rectory encourages everyone to play an active role in home life, shaping how you do things helping to keep the welcoming, family feel alive. Family and friends are always welcome, the doors are open to everyone.

If you’re looking for a place where care feels personal and life feels full, The Old Rectory is the perfect home for you. Residents are encouraged to personalise their spaces with personal furnishings to truly make it feel like home, although the home is more than happy to provide furniture as needed.
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Care Provided by The Old Rectory

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1005 – £1500
  • Self-Funded Residential Dementia Care: £1005 – £1500
  • RESPITE Self-Funded Residential Care: £1005 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1005 – £1500

These prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements.

Contact The Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Cheryl Waters (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Please visit their website for the latest visiting information.

Parking

  • They have a car park at the front of their building.

The Old Rectory Reviews (60)

9.7

The Old Rectory has a Review Score of 9.7 (9.698) out of 10, based on 21 reviews in the last 2 years.
Over all time The Old Rectory has 60 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Old Rectory
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Total of 60, showing 21-40
Review from K H (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Old Rectory is very nice. All of the staff are very kind and the food is very good.
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Review from Susan S (Friend of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a regular visitor to a resident in this home and on my latest visit, as always I found the staff cheerful, friendly and helpful. The resident in question had recently suffered a fall but was clearly being attended to with meticulous care. The rooms are spotless and well-equipped.
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Review from G F (Son of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has remained in care for three years now and I would like to offer our continued support to all at the Old Rectory Care Home, and thank the entire staff for their massive effort in looking after our mum.
Thank you all.
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Review from S R (Sister of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister was looked after for over eighteen months. She was treated very well and has since moved out to live at home again.
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Review from Shirley B (Daughter of Resident) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving my mother in to a care home was an extremely difficult decision. With advancing dementia, it became impossible and too risky to care for her at home. She's now been at The Old Rectory for over a year. I have total confidence in the excellent care and surroundings, with top priority given to her
health and well-being. The carers are all superb, without exception. It's so reassuring that the vast majority stay at The Old Rectory for many years, meaning that residents get to know their carers well, and they, in turn, understand residents' individual needs. For relatives too, it's reassuring to speak with the carers and staff that we get to know. My mother enjoys the freshly made meals tailored specifically to her, homemade soups being a particular favourite! She has a beautiful, homely room. The staff have created a cosy, comfortable and welcoming home, always spotlessly clean. The Old Rectory is a caring, friendly community that you can trust. I'm able to visit Mum as often as I wish. I highly recommend The Old Rectory.
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Review from Kay T (Daughter of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend The Old Rectory. The support and care that my mum receives from all of the staff are excellent. It can be such a worrying time finding the right care home for a loved one but I knew as soon as I visited The Old Rectory (I visited several care homes) and met the management team that
this was the right place for my mum. It is spotlessly clean with nice rooms, lounge and dining areas, even outside patio and garden. There is always some sort of entertainment/activities for the residents scheduled for most days. Individual requirements can be met and all of the staff are so caring and kind. My mum is 98 years old and from day one she has been very happy here, which makes me happy.
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Review from Jo F (Daughter of Resident) published on 8 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend The Old Rectory enough. Although my mother's time there was relatively short as she needed a nursing home later on, the care and attention she received was wonderful. The Old Rectory staff were always very proactive in sorting medications and making sure she was looked after properly.
Although Mum was bed bound, she was washed, always clean, hair brushed and her room always bright and airy with Classic FM playing softly in the background. My mum has since passed away but please don’t hesitate to contact this lovely home for a loved one. I'm glad my mum went there and was cared for so well.
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Review from Lisa H (Daughter of Resident) published on 13 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank everyone for the fantastic care my father received whilst in their care. My father was at a very low point at one stage and they turned him around. The food was exceptional, my father was clock watching until his next meal they were that good. They couldn't do enough for him. They didn't
want him to go. Thanks again to each and every one of you, management included. I would recommend them 100%.
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Review from Mark W (Son of Resident) published on 1 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at the Old Rectory for taking such great care of my father. The attention he received whilst staying there was second to none, the staff were so kind and caring, nothing was too much trouble for them. There is regular entertainment for the residents if they wish to
participate which my father enjoyed and in his words, the food is of an exceptionally high standard. Anybody needing care for a loved one, in my opinion, couldn't do better than the Old Rectory.
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Review from Graham P (Nephew of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was at the Old Rectory for a short period of time and unfortunately, passed away recently. As a family, it was a hard decision to send him to a care home when we wanted him to stay in the house that he had lived in most of his life. But after seeing how he was at the Old Rectory, it was the
best decision to send him there. He managed to have a much better quality of life for the period he was there and the care he received was far better than we could have given and much better than the carers that came to his house that didn't have the time for him. The Old Rectory was a godsend and our family will never forget what they did for him and for us.
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Review from Peter H (Brother-in-law of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law caught COVID and was cared for in the home by staff. The staff's care was superb, and she could not have done any better in the hospital. Sue made a complete recovery and has resumed her normal residence in the home.
The home staff have had strict rules on who should visit and who
should come into the home, and every one of them played their part in keeping the home safe, slackening the rules only when safe to do so. The food is good and the entertainment is very good, and the staff are very attentive. All in all, we are very happy with the home and look forward to our visits.
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Review from Christopher S (Friend of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During these difficult times, the staff have been superb in their diligence in COVID testing me and making sure I am safe to visit my friend. We are given a safe room to spend 30 minutes together, and when our time is up, we are kindly reminded, and I make my exit whilst arranging for my next visit.
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Review from Anthony C (Son of Resident) published on 5 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum had lived in the area for over 40-years before mobility issues demanded that she move into a residential care home. The Old Rectory was an answer to her prayers on so many levels. It is local, has a tranquil setting yet close to the main road; so her friends could visit her easily as they passed
by and, as a result, she never felt isolated. Her room was homely, spacious and welcoming and kept impeccably with the freedom to adapt it to her wishes. The staff could not have been more friendly, and she was exceedingly fond of them. They were also always alert to our Mum’s welfare - calling in medical assistance early to help avoid her health issues exacerbating. This, along with their excellent security procedures, gave us peace of mind that Mum was living in a loving and safe environment. What could have been a final, difficult period of her life was, in contrast, one of affection and contentment. We cannot thank or recommend The Old Rectory enough.
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Review from Amanda W (Niece of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt resided at The Old Rectory for three years. The care home is run like a large caring family home with excellent hard-working staff. My aunt was treated with care and respect at all times, and this made her final, very senior years, very happy ones. The team, work together very well, with excellent
management staff. I was always made very welcome during visiting times before covid restrictions. The management has followed all guidelines during the pandemic and has coped fantastically during these trying times. I would happily recommend The Old Rectory to others.
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Review from Helen F (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found The Old Rectory purely by chance. My mum started here with the odd bit of respite as I was her full-time carer. Mum became a permanent resident 4 years ago. Sadly she passed away recently. I always felt assured I'd found the best place for my mum. The home was always spotless and the staff really
care about the residents. Communication has been excellent. Mum has been so well cared for, it is thanks to the amazing care she received that her final moments were so peaceful and dignified. It is a small, family-led home and is so cosy. The management team runs it like clockwork and the carers work tirelessly and with care and attention. Thank you for looking after my dear mum so well.
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Review from J N (Brother-in-law of Resident) published on 7 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law lives here, but I seldom have the opportunity to visit her as I live so far away. However, during this current pandemic, I have been incredibly happy with how the manager has kept families in touch. My nieces send on weekly emails that the manager writes that explain how well everyone
is doing and how they are keeping everyone happy and safe. The emails are very genial and make me smile when I read them. Also, the Facebook page is a great addition so I can see photos of my sister-in-law and what is going on. Well done to everyone involved!
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Review from Douglas S (Respite Resident) published on 26 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at The Old Rectory for eight days having been discharged from hospital for a serious chest infection (Not Covid 19 - tested clear). I was still very shaky and unsteady. I had suffered a number of falls during the past year. In spite of Covid, all the staff were extremely friendly, caring, patient,
kind and very professional, despite having to wear masks all the time. Nothing was too much trouble. Overall, I cannot praise them highly enough. My room was lovely, spotlessly clean with a very comfortable bed and a large LED TV. Free wi-fi throughout the whole home. I had a spotless en-suite shower room which was ideal. I had a lovely view of the church cemetery across the road. On a serious note, overall it was perfect. Food was excellent and plentiful, all fresh and sourced locally where possible, with plenty of tea and drinks served to your room, between meals. Overall I cannot praise the home highly enough. It has beautiful large gardens to walk in. I give it 5 stars.
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Review from Mervyn N (Son of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is currently in The Old Rectory and is very happy with the care provided. I have also dealt with a number of staff, including the manager and everyone has been nothing but helpful. I would also say that although the cost is not cheap by comparison to other parts of the country it is not over
expensive.
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Review from Cynthia G (Daughter of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this wonderful Care home for two years. My husband and I travel 12,000 miles each year to see her. She is relaxed and happy and she has an
excellent relationship with the staff, who are very accommodating. We phone her several times a week, but she doesn't like to talk for too
long as she is always
anxious to get to lunch and her social life!
The manager and staff are very caring and understanding of any problems she might have. They contact us quickly should there be any problems.
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Review from Michael C (Wife of Resident) published on 28 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was very helpful clean with lovely staff my husband was looked after very well. We could not have had better treatment.
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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for The Old Rectory is calculated as follows: ( (183 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 248 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Cheryl

Cheryl Waters

Job Title: Manager Joined: 2018

Cheryl brings over 25 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of the Old Rectory Care Home, Cheryl is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With a qualification of 2 and 3 in health and social care and level 4 and working towards level 5 in management also a trainer of manual handling, first aid, medication and fire and have a background as a carer, senior, deputy manager and now a manager Cheryl combines clinical expertise with strong operational management skills.

Cheryl is dedicated to advancing the future of care by fostering an environment of empathy, and understanding, and advocating for dignified, person-centred care that supports the well-being of both residents and the care team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Old Rectory to verify any information. View our terms and conditions. The Old Rectory has an Enhanced Service - more info.