The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE
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9.7 60 Reviews
  • The Old Rectory, Romney Marsh
Nestled in the heart of Dymchurch, just a short stroll from the beach, this beautiful Victorian home offers a warm welcome, a strong sense of community and the peace of mind that comes with knowing you’re in safe hands.

Life here is about more than care, it’s about companionship, connection and living well. The dedicated team takes the time to truly know you, tailoring support to your needs and respecting your privacy, dignity and independence at every step.

Whether it’s sharing a favourite pastime, enjoying a quiet moment in the lovely gardens, or joining in village celebrations like the much-loved ‘Day of Syn’, the home makes sure your days are filled with things that bring you joy.

The Old Rectory encourages everyone to play an active role in home life, shaping how you do things helping to keep the welcoming, family feel alive. Family and friends are always welcome, the doors are open to everyone.

If you’re looking for a place where care feels personal and life feels full, The Old Rectory is the perfect home for you. Residents are encouraged to personalise their spaces with personal furnishings to truly make it feel like home, although the home is more than happy to provide furniture as needed.
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Care Provided by The Old Rectory

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1005 – £1500
  • Self-Funded Residential Dementia Care: £1005 – £1500
  • RESPITE Self-Funded Residential Care: £1005 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1005 – £1500

These prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements.

Contact The Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Old Rectory to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Cheryl Waters (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Please visit their website for the latest visiting information.

Parking

  • They have a car park at the front of their building.

The Old Rectory Reviews (60)

9.7

The Old Rectory has a Review Score of 9.7 (9.698) out of 10, based on 21 reviews in the last 2 years.
Over all time The Old Rectory has 60 reviews.

Overall Experience
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Reviewer Connection to The Old Rectory
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Total of 60, showing 41-60
Review from Dawn G (Daughter of Resident) published on 24 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (91) moved to the Old Rectory last September after having to give up her home of over 60 years. The staff were so friendly and welcoming from the start and really helped her to settle in. Their care and attention saved me from worrying about her and her health improved. Her appetite returned
with all the lovely home cooked meals.
Unfortunately, her health has deteriorated this month, but ALL the staff have been fantastic in looking after her and me. They are so kind, considerate, compassionate, and patient. Nothing is too much trouble.
I am so glad we chose The Old Rectory for my mother. A truly happy home from home.
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Review from Angela (Daughter-in-law of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother in Law has been a resident for just over a year. She was very apprehensive about having to give up her independent living but the Management and Staff have helped her to adjust and she is now content and relaxed. She has no complaint about the food and is always complimentary about the staff
who she considers as friends. Entertainment is laid on in the lounge on a regular basis and a fortnightly Church Service is held for those wishing to participate. I would be happy to recommend The Old Rectory to someone who is having to make the difficult decision of having to find full-time care for a relative.
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Review from Steve A (Son of Resident) published on 5 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 3 years in this most wonderful and caring care home. Her sister, my aunt, was here 5 years. They were both very well looked after, my aunt especially so in her final months. Everyone working there, in any role, that I met over the years has impressed me with their caring attitude. The
Old Rectory - I salute you. Thank you for caring for them.
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Review from Sue B (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident here for 5 weeks of respite from 9th April to 14th May 2018. She was very nervous about going into respite. The staff were kind and supportive of her encouraging her to mix, sitting with her, talking to her and making her feel at home.


My mother has said she would be happy

to go again at any time.
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Review from Henry M (Son of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being very well looked after and has made friends with all the staff.
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Review from Karen G (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Old Rectory provides a safe, cosy "home from home" environment for my father. The staff are caring and attentive and provide very good care as my father needs help with many aspects of his daily life.
The management is always very helpful and available to speak to about any concerns I have. They
have gone to great lengths to ensure his medical care I.e hospital appointments etc have gone smoothly. They always offer advice and help about ways to improve my father's quality of life.
My father is happy and feels safe and secure. I am always happy with my father's care and would recommend The Old Rectory.
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Review from Peter H (Brother-in-law of Resident) published on 27 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the organisation at the Rectory to be extremely good with everything from patient care to the running of the home. In fact, it's excellent.
The home is run with the welfare of the residents uppermost in all the staffs' minds, they always have a smile on their faces and speak very kindly to
the residents.
The home is very clean and tidy and anything requiring attention is dealt with promptly.
There are activities organised nearly every day and the staff encourage the patients to take part and the staff also join in themselves.
The food seems to be of good standard and the residents have a choice and enjoy it.
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Review from Karin J (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to get our 92-year-old mother into respite care and The Old Rectory couldn't be more accommodating. I was shown around and all aspect of the care and day to day running were explained. Mum was very well looked after, at first in her pleasant, sunny room and also about the home as she became more
confident and mobile.
All the staff and management were caring and friendly, catering for all her needs and giving her every attention.
We would highly recommend this care home.
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Review from S F (Sister of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well run home with a good local reputation. Rooms adequate but could do with the addition of showers.
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Review from Laura C (Daughter of Resident) published on 3 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was happy and well cared for over the last eighteen months and all the staff and management are very caring and compassionate at all times. The Old Rectory has a lovely atmosphere and is warm and very clean, the food is good and there are lots of activities for the residents, family and friends
are always made welcome at any time.
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Review from Paul B (Son of Resident) published on 12 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a small privately owned care home which has a wonderful and caring atmosphere. My father lived here for almost six years untill his death and he was very happy, with wonderful considerate staff to look after him. We were always made welcome when we visited and were fully informed about his welfare
and activities. We would higly recommend this care home.
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Review from Glenn D (Son of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy and well cared for. The management are helpful and obliging. The staff show care and thoughtfulness when required. The overall cleanliness of the care home is excellent and they cater very well for everyone's needs.
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Review from Clive S (Son of Resident) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful residential home, very proactive with activities and inclusion of residents. A wonderful setting, lovely garden, fantastic and friendly staff. Epitomises what a residential home should be.
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Review from James M (Friend of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend, Thomas C, is 87 years old and has been widowed for some seven years. We attempted to look after him at home but this was not possible as he is suffering from advanced Alzheimer's disease and lived some distance away and both my wife and I are in our late seventies. He was admitted to The
Old Rectory some five years ago and has never been happier or better looked after.
The staff are very kind and helpful and the management are always ready to help in the unlikely event that we have a problem
We are very happy with the situation as is he.
The home is very clean and is kept warm even in the coldest weather
Tom is well looked after even though he is mentally failing.
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Review from D M P (Daughter of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean home, staff all pleasant and helpful as are the management/owners.
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Review from Ilse J (Friend of Resident) published on 2 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly, yet highly professional environment. The residents all seem well cared for, the decor of the home is bright and modern. Any queries raised are dealt with effectively and immediately. There seems to be a real buzz during the day with activities and outings. A lovely garden with easy access
from the lounge. A modern lift for ease of access to all floors.
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Review from Peter C (Friend of Resident) published on 19 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
On average I visited every week and was always welcomed by the staff and management. Staff encourage all the residents to join in with the activities but if they prefer to stay in their room or have a snooze their wishes are respected. Residents are treated with dignity and independence and self-reliance
is encouraged. It is always a great upheaval to put a loved one into care but the staff work well to make the transition as happy as possible.
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Review from Christine M (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The way they run their home is excellent. The staff would help when they could or find someone who could help with issues.
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Review from Liz S (Daughter of Resident) published on 21 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother was a resident in the Old Rectory for 7 months until January 2016. During her stay she received excellent care.
She did not want to be in a care home and her anxieties and frustrations about this were treated with kindness and patience by all the staff. She had nothing but good things to
say about the staff - but was sometimes irritated and confused by communal living.
Her general health was carefully monitored during her stay and her mobility improved considerably with the consistent encouragement that she received.
Family and friends could visit at any time and were always made to feel welcome. There were quiet areas available for a private chat or visitors could join in with the communal activities.
All the staff worked together to create a friendly "home-like" atmosphere - minimising any institution feel.
My brother, who has visited clients in care-homes over many years, found The Old Rectory to be one of the best that he had ever dealt with.
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Review from Thelma W (Wife of Resident) published on 16 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The owners and their staff have been very caring and professional in the way that they have looked after my husband since he became a resident. I am welcome to visit with family and friends at any time and always find my husband clean and content. The staff try to encourage him to retain mobility and
awareness despite his dementia and have even provided him with specific activities to stimulate him.
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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for The Old Rectory is calculated as follows: ( (183 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 248 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Cheryl

Cheryl Waters

Job Title: Manager Joined: 2018

Cheryl brings over 25 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of the Old Rectory Care Home, Cheryl is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With a qualification of 2 and 3 in health and social care and level 4 and working towards level 5 in management also a trainer of manual handling, first aid, medication and fire and have a background as a carer, senior, deputy manager and now a manager Cheryl combines clinical expertise with strong operational management skills.

Cheryl is dedicated to advancing the future of care by fostering an environment of empathy, and understanding, and advocating for dignified, person-centred care that supports the well-being of both residents and the care team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Old Rectory to verify any information. View our terms and conditions. The Old Rectory has an Enhanced Service - more info.