Holywell Park

Friendly, caring reliable staff.

Mum had her first ever respite stay here at Holywell and naturally I was concerned that she would be OK but I needn't have worried as the staff here really looked after mum. She said all the staff were very kind and caring, the food was good and the facilities excellent. We upgraded mum to one of the better rooms on arrival but the others we saw looked perfectly fine. I looked at many respite places before booking mum in here as I was impressed by the staff's friendly welcoming manner and the cleanliness of the place. To me, it is a cut above all the other homes I looked at and the staff go the extra mile to look after everyone. There are several people here just employed to do activities with residents and each week Holywell organise trips out including a pub meal. They also have their own coffee shop and bar. Mum has said she will gladly return next time we go on holiday and I would highly recommend it to anyone looking for respite care.

I have been so pleased with how excellent this care/nursing home has been for my stepfather and my mother. The home looks beautiful and the grounds are kept immaculate. The rooms that my parents received were thoughtfully allocated, concerning their needs and wants. The food has always been a high standard and the home is clean - The management have always been above and beyond for my family - We would have long chats and probably expect too much, but all we received back was a smile, an answer and explanation if required. Most importantly, the incredible empathy and compassion that ALL the staff have given to our circumstances have been so touching. The way they gave our family time to share special moments was beyond what I would expect from any nursing home. It has a family feel with the staff and the residents and my only regret is I was not able to give my mother longer in this care home to enjoy the smiles, the cuddles, the moments, that the staff here give freely and honestly.

Holywell Park did wonders for my mother. She went there in a very frail depressed state and we saw an immediate and substantial improvement. The staff were excellent making sure she was well taken care of, medication was taken, doctors visiting, well fed, responding to requests and above all that she was loved. They organised daily events she loved taking part in and were a great help when medical emergencies or other hospital trips were needed. The staff have also been excellent with us (her relatives) making it easy to visit, easy to raise concerns over her health and arrange for her to have a full life including outings for family events.

Sadly my mother died recently and again Holywell Park and especially the management team were excellent at helping us with this.

Please accept my most sincere and grateful thanks

My mother was happy from the day she arrived at Holywell Park and enjoyed the various activities as well as the beautiful setting. She loved the food and when her appetite diminished a lot of effort was made to assist with her calorie intake and really tempt her with snacks which were delicious and easy to eat. As her health deteriorated we were so grateful for the loving care she received, the staff were so gentle and kind and were really concerned for her welfare. Her final days were comfortable and pain-free, and the staff really looked after me as well. I am very grateful - choosing a nursing home is such a difficult decision and I never regretted our choice.

The setting for the home is one of rural tranquility, with a former manor house set in beautiful grounds. Food and facilities were very good indeed and the catering staff were always obliging in responding to specific dietary requests. All the family would highly recommend Holywell Park with confidence.