Holywell Park

My mum has only been resident for 2 weeks, but from the moment I went to view I knew it was a good place. All the staff are happy and smiling, they greet every resident as a dear friend and in fact they probably are as every member of staff I have asked has been there for at least 9 years. They all love their jobs and the residents. Nothing is too much trouble. The home is a beautiful old house set in stunning grounds with lovely views, which I prefer. Mum has settled well, for which I am grateful as they can cater to all her future health/nursing care as needed. All the activities and outings are a bonus too and everyone is encouraged to participate. Keep up the good work. It is a 5-star hotel, in fact probably better than that.

My father was admitted to the home from an assessment right after hospital treatment with a view to long term care. He's been looked after very well and his committed his carries were very nice. Myself and my family feel very happy about him being in the house and the carers have removed a lot of the worries about looking after my father.

Staff always polite, considerate and very helpful. Nothing appears to be too much trouble.

Thank you so much.

We have found Holywell Park to be friendly and welcoming. All the staff care ably for the residents. We are reassured that the residents are in a safe environment with constant care and nursing. The range of activities provided for the resident's entertainment is good and the staff support and engagement is always kind.

New, but so very happy with the carer for my husband.

My 91-year-old mother has been at Holywell Park for nearly two months. The staff and the care they have provided have restored her dignity, mobility and enjoyment in life. All of these had been lost as the result of a short stay in hospital after breaking her pelvis.

My 85-year-old husband, with dementia, needs constant attendance. He wishes to 'be busy outdoors' at all times. He has been given minor gardening jobs; he has been allowed to roll his Bowls along the lawn and to practise golf putting, always with someone in attendance. I have been able to contact my husband by FaceTime and on the telephone because staff have helped by pressing the correct buttons. His room is bright, warm, clean and has an ensuite toilet. When it is time to leave him he is sometimes upset but there is always a nurse who will comfort him and ensure he is safe and happy. Staff have always ensured that all information sent to me has been copied to my daughter (at my request) to enable me and my family to make decisions. All staff have been incredibly kind and have always been willing to answer all my queries. I have always been kept informed if there have been any problems. I could not wish for a happier, safer place for my husband to stay.

My sister is profoundly deaf and all staff are very good at communication. I thank every one of you.

Mum came to Holywell Park following a long stay in the hospital after being abused at another home. Obviously, we were very concerned, however, we need not have worried. Mum's care at Holywell Park has been second to none, and we would have no hesitation in recommending.

Contact with care staff is friendly, and they are very pleasant with my husband. It is difficult to make a detailed commend as Covid has reduced visiting time so severely, but it's a great relief still to be allowed in.

Every time I have visited, I have been extremely impressed with the facilities. The quality of care and the wonderful staff.

I have been very impressed with the arrangements around the Covid epidemic. Firstly that they have managed to keep Holywell Covid-free by their commitment, and secondly by enabling visits when possible that minimise anxiety to the residents.

Staff are always friendly, approachable and and willing to help and I am most grateful for all the care my aunt has received over the years; many thanks Holywell Park.

My mother has been living at Holywell for nearly four years and feels very much at home. Holywell is set in peaceful surroundings with beautiful grounds. The staff are extremely kind and caring towards the residents, rooms are kept clean and the food is good. A variety of activities are organised daily which residents enjoy. It has been greatly appreciated visits have been arranged since we have come out of lockdown.

The nursing care for my Dad at Holywell has been very comprehensive and I am very grateful. Staff have been very caring and have managed particularly well during the COVID restrictions. The outdoor visits have been well organised with a second sheltered space having been cleverly created. The home has a family feel about it and when I have contacted the manager with any query she has always got back to me promptly.

Our mother has been at Holywell Park Care Home for over 3-years, and she is extremely happy there. She has made numerous friends both with other residents and with members of the staff. The staff are conscientious, courteous and friendly and are always willing to help if there is a problem.

The home has had numerous improvements during the time our mother has been there, and the atmosphere is always welcoming when you arrive. My mother is lucky and has her own lounge area if she wants to watch her own tv or entertain her visitors.

There are plenty of activities arranged each day, and before the COVID 19 lockdown, there used to be outings every fortnight and lunch at the local pub every Thursday for those who wanted to go out.

My mother has lived at Holywell Park for five years now. She has vascular dementia, and no short term memory but is physically well and mobile, needing minimal nursing care. She has been very contented here and is always telling me how kind everyone is looking after her. The staff all genuinely care for all the residents and know them well as individuals. There are lots of activities available throughout the week, and themes change in the dining room according to the seasons, which means displays and menus are often varied. My mum particularly loves all the music and singing, and the visits by farm animals and pets. The home has had several managers since I’ve known it and has steadily improved in the last couple of years, particularly in terms of record-keeping, staffing levels, and communication. It really feels like a home, and I strongly recommend it for residents who don’t have challenging behaviour.

My father and I had visited a number of care homes before deciding on Holywell Park. The property is well maintained, furnished to a good standard and doesn't smell like a lot of care homes do. He has received excellent care since staying at Holywell Park. The staff have been very professional and caring, even when my father has been very challenging and aggressive towards them. There are always plenty of activities for the resident to participate in and quiet rooms if they don't want to. I wouldn't hesitate in recommending Holywell Park.

The support and care to both my mother-in-law and us as a family has been amazing, especially as it was a very difficult time and still remains at intervals. The staff are excellent.