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The home employs registered nurses, qualified care assistants, chefs, kitchen assistants and on-site housekeeping and maintenance staff.
Daily activities include: manicures, maintaining hobbies, playing games, Bingo, movie nights and themed nights. The home...
Care Provided by Holywell Park
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
All residents are assessed prior to move in and fees are calculated based on care needs and room choice.
Contact Holywell Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Walden Care
- Private Owned
Person in charge
- Sara White (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (58)
- Couples/Companion Rooms (1)
Visiting
- Open visiting
Parking
- On site parking available
Holywell Park Reviews (46)
Holywell Park has a Review Score of 9.3 (9.312) out of 10, based on 12 reviews in the last 2 years.
Over all time Holywell Park has 46 reviews.
My father was admitted to the home from an assessment right after hospital treatment with a view to long term care. He's been looked after very well and his committed his carries were very nice. Myself and my family feel very happy about him being in the house and the carers have removed a lot of the worries about looking after my father.
Many thanks for taking the time to leave a review. We are delighted that you are happy with Dad's care.
Staff always polite, considerate and very helpful. Nothing appears to be too much trouble.
Many thanks for taking the time to leave a review. We are delighted you are happy with our team.
The staff are amazing and we feel really happy that Mum is so safe and wonderfully cared for.
It is a very difficult decision to make, but with the support of the home, it makes things a lot easier.
The building is very stately and very clean and tidy, the grounds and position are stunning.
Everybody I have met there on my visits are so friendly and caring. Always laugh and are so lovely towards the residence. The choice of endless food is amazing, it is like sitting in a restaurant. The staff work so incredibly hard and get the feeling that the whole operation is managed very well.
We would like to thank each and every one of you for looking after Mum and the care you offer to her.
Thank you so much.
Thank you so much for taking the time to leave us a review and we are delighted that Mum feels safe and well cared for. Our team is truly dedicated to ensuring our residents live a wonderful life with us.
We have found Holywell Park to be friendly and welcoming. All the staff care ably for the residents. We are reassured that the residents are in a safe environment with constant care and nursing. The range of activities provided for the resident's entertainment is good and the staff support and engagement is always kind.
Many thanks for taking the time to leave us feedback. We are delighted that you find our home safe, friendly and welcoming.
New, but so very happy with the carer for my husband.
Thank you so much for taking the time to leave a review and we are delighted that you are happy with the personalised care we provide.
My 91-year-old mother has been at Holywell Park for nearly two months. The staff and the care they have provided have restored her dignity, mobility and enjoyment in life. All of these had been lost as the result of a short stay in hospital after breaking her pelvis.
My 85-year-old husband, with dementia, needs constant attendance. He wishes to 'be busy outdoors' at all times. He has been given minor gardening jobs; he has been allowed to roll his Bowls along the lawn and to practise golf putting, always with someone in attendance. I have been able to contact my husband by FaceTime and on the telephone because staff have helped by pressing the correct buttons. His room is bright, warm, clean and has an ensuite toilet. When it is time to leave him he is sometimes upset but there is always a nurse who will comfort him and ensure he is safe and happy. Staff have always ensured that all information sent to me has been copied to my daughter (at my request) to enable me and my family to make decisions. All staff have been incredibly kind and have always been willing to answer all my queries. I have always been kept informed if there have been any problems. I could not wish for a happier, safer place for my husband to stay.
Thank you for your lovely review Judith. It has been our absolute pleasure to support you through this transition.
My own experience and observations are, at the first point of contact a friendly receptionist answers the phone with a very happy and cheery “Hello, Holywell park”. Puts you at ease straight away. I have found the managers very helpful in answering all my many questions. I congratulate Holywell park for retaining such good quality staff. The carers are brilliant with my sister, they happily provide all her needs. The nurses have made my sister very comfortable as she has a few health issues and they always contact me to report any changes.
My sister is profoundly deaf and all staff are very good at communication. I thank every one of you.
Thank you for your lovely review Eileen, we have a fantastic team at Holywell, and it has been a pleasure to provide care and support. We are so pleased you and your sister are happy.
Mum came to Holywell Park following a long stay in the hospital after being abused at another home. Obviously, we were very concerned, however, we need not have worried. Mum's care at Holywell Park has been second to none, and we would have no hesitation in recommending.
Thank you so much for your amazing review. It is our privilege to provide the care we do to our lovely residents.
Contact with care staff is friendly, and they are very pleasant with my husband. It is difficult to make a detailed commend as Covid has reduced visiting time so severely, but it's a great relief still to be allowed in.
Thank you for your review. This has been a tough time for everyone, and we cannot wait to welcome everyone back to Holywell.
Every time I have visited, I have been extremely impressed with the facilities. The quality of care and the wonderful staff.
Thank you for taking the time to write a lovely review. It is always appreciated by us all.
I have been very impressed with the arrangements around the Covid epidemic. Firstly that they have managed to keep Holywell Covid-free by their commitment, and secondly by enabling visits when possible that minimise anxiety to the residents.
Thank you for such a lovely review. It really does mean so much to myself and the team to receive this kind of feedback. Our whole team have been amazing over this period, as have our residents and families.
The standard of procedures put in place to minimize any risk of infection are excellent. The arrangements for visiting, if permissible, have been well thought out.
Staff are always friendly, approachable and and willing to help and I am most grateful for all the care my aunt has received over the years; many thanks Holywell Park.
Thank you very much for your kind review. Our staff here at Holywell always go above and beyond and are working extremely hard during these unprecedented times.
My mother has been living at Holywell for nearly four years and feels very much at home. Holywell is set in peaceful surroundings with beautiful grounds. The staff are extremely kind and caring towards the residents, rooms are kept clean and the food is good. A variety of activities are organised daily which residents enjoy. It has been greatly appreciated visits have been arranged since we have come out of lockdown.
Thank you for your lovely review, it has been a pleasure to facilitate visits and keep everyone in touch the best we can.
The nursing care for my Dad at Holywell has been very comprehensive and I am very grateful. Staff have been very caring and have managed particularly well during the COVID restrictions. The outdoor visits have been well organised with a second sheltered space having been cleverly created. The home has a family feel about it and when I have contacted the manager with any query she has always got back to me promptly.
Thank you for the lovely review. It has been a very challenging time for all, we hope that we can all get back to normal as soon as possible. Thank you for your continued support.
Our mother has been at Holywell Park Care Home for over 3-years, and she is extremely happy there. She has made numerous friends both with other residents and with members of the staff. The staff are conscientious, courteous and friendly and are always willing to help if there is a problem.
The home has had numerous improvements during the time our mother has been there, and the atmosphere is always welcoming when you arrive. My mother is lucky and has her own lounge area if she wants to watch her own tv or entertain her visitors.
There are plenty of activities arranged each day, and before the COVID 19 lockdown, there used to be outings every fortnight and lunch at the local pub every Thursday for those who wanted to go out.
My mother has lived at Holywell Park for five years now. She has vascular dementia, and no short term memory but is physically well and mobile, needing minimal nursing care. She has been very contented here and is always telling me how kind everyone is looking after her. The staff all genuinely care for all the residents and know them well as individuals. There are lots of activities available throughout the week, and themes change in the dining room according to the seasons, which means displays and menus are often varied. My mum particularly loves all the music and singing, and the visits by farm animals and pets. The home has had several managers since I’ve known it and has steadily improved in the last couple of years, particularly in terms of record-keeping, staffing levels, and communication. It really feels like a home, and I strongly recommend it for residents who don’t have challenging behaviour.
My father and I had visited a number of care homes before deciding on Holywell Park. The property is well maintained, furnished to a good standard and doesn't smell like a lot of care homes do. He has received excellent care since staying at Holywell Park. The staff have been very professional and caring, even when my father has been very challenging and aggressive towards them. There are always plenty of activities for the resident to participate in and quiet rooms if they don't want to. I wouldn't hesitate in recommending Holywell Park.
Thank you for your lovely review. It was a pleasure to care for your dad. The staff will miss him greatly.
The support and care to both my mother-in-law and us as a family has been amazing, especially as it was a very difficult time and still remains at intervals. The staff are excellent.
I know the team really enjoy meeting the needs of your family member, Andi.
Friendly, caring reliable staff.
Thank you for your kind comments and review, we were very happy the home was able to be of service to you and your close friend, Andi.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Holywell Park.
There are no upcoming events for Holywell Park.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holywell Park.
Accreditations
There are no accreditations posted yet for Holywell Park.
Meet the Team (3)

I have worked at Holywell Park for 20 years, I started as a housekeeper and I have worked my way up through housekeeping, kitchen assistant, care assistant and team leader, then finally settling as Head of the Care team which I have been doing for the past 4 years. I am extremely determined. I feel my confidence and knowledge have grown massively over the years. I’ve enjoyed every minute of learning about the different aspects of care, there is so much more to being a care assistant than exclusively meeting personal care needs. I love building a good rapport with all the residents and providing an excellent standard of care in a person-centred approach. I love to go that extra mile to see a smile on our resident's faces.

I have worked at Holywell Park for over 13 years.
I began as a care assistant, through to team leader and now Activities and Wellbeing Leader.
I’m a Mum of 3 wonderful boys who are my world, they love coming in to see the residents, I want them to grow up see a care home setting as an inclusive environment.
I have been revamping the range of activities at Holywell Park to accommodate some of our newer residents and introduce new opportunities.
We are finding out so much more about our residents and able to give proper holistic care.
With a greater understanding of their backgrounds, I am able to act as an advocate to improve their daily lives.
Holywell Park has always had a family feel and now we can get back to normality post covid, we cannot wait to extend our family further and invite you all along on our journey.

I have been working for Holywell for 9 years and I have been Head of Housekeeping since 2017.
During this time I have worked hard at creating a dedicated, hardworking and solid team of housekeepers.
I enjoy coming to work and making a difference. As a team, we work hard daily in making Holywell a friendly, lovely and clean homely environment for our residents.
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