Lavenders

Thank you so much for your lovely words. It really means a lot to hear how much we have become a home for you. It's wonderful to know the team have made you feel supported and at ease, and that the garden, food, and activities have brought you so much joy. The fact that you can still enjoy your hobbies and feel a sense of independence really is what it's all about. We'll make sure your kind words are shared with everyone here. You've put a big smile on all our faces!

Thank you so much for your kind words. It really means a lot to us to know that your mum feels happy with us. Seeing familiar faces, building friendships, and feeling cared for are all such important parts of daily life, and we're so glad to hear that's been the experience. We're lucky to have such a warm and caring team here who truly enjoy spending time with the residents - your mum included. Your support and trust mean everything to the team, and we'll continue doing all we can to make sure that feeling continues.

Thank you for your heartfelt review. We're so pleased to hear about the positive experience you've had with the care provided. It's truly rewarding to know that the supportive environment, attentive staff, and high-quality meals have made a meaningful difference. Creating a welcoming and caring atmosphere is always our priority, and your kind words motivate us to continue delivering exceptional service. Thank you for your recommendation and trust in our team.

Thank you for your thoughtful feedback. We're delighted to hear that your experience has been positive. It's our priority to make sure that residents and their families feel comfortable and supported. Your kind words are greatly appreciated, and we remain committed to providing excellent care. Thank you for choosing us.

Dear Fay, thank you for sharing your positive experience with us. We are delighted to hear that your father has settled in well over the past six weeks and is very happy. Our staff strives to provide a welcoming and supportive environment for both residents and their families, and it's gratifying to know that this has been your experience. Our resident's well-being and satisfaction are our top priority. Thank you for trusting us and being a part of the Lavenders family. If there's anything more we can do to support him or your family, please don't hesitate to reach out.

Thank you for your heartwarming feedback. We are delighted to hear that our home is the right place for your mum, and we are so happy that it has lived up to your expectations. We're glad your mum enjoys the activities, the food and her room's ambience and knowing that your mum is happy, content, and enjoying her time with us is incredibly rewarding. If there's anything more we can do to make your mum's experience even better, please don't hesitate to let us know. Thank you for being part of the Lavenders family.

Thank you for your thoughtful and lovely feedback. We are so happy to hear that you are pleased with our service, facilities, care, and interactions with our staff. This reaffirms our commitment to providing quality care and reflects the dedication of our wonderful staff. Thank you for choosing Lavenders and for sharing your positive experience. If you have any further needs or suggestions, please don't hesitate to reach out.

Thank you for your review and feedback regarding the food choices. To reassure everyone, fresh vegetables and fruit are offered every single day.
We did not appear to be aware of the request for goats cheese as an alternative option, but the chef has visited the resident after the review to discuss choices. A recent food survey completed suggested that the resident would like stilton cheese and that they do not enjoy spicy food - We appreciate food is a very subjective topic and incredibly important which is why we are constantly striving to meet expectations, there is always two main choices every mealtime together with various other options - We try and source local fresh ingredients everyday and everything is prepared and cooked in our own kitchen by our dedicated and talented catering team.