Care Homes Owned by Eleanor Nursing and Social Care Ltd

Dear Judith, Thank you for your lovely feedback. We are delighted to hear that your mother-in-law felt well cared for during her respite stay. Our team takes great pride in getting to know each resident as an individual, so it's wonderful to know their kindness and understanding made such a positive difference. We will be sure to share your comments with the team. Thank you for choosing Bradbury House. Read less

Thank you so much for your lovely feedback. It's wonderful to know that your aunt is being well cared for and that you feel welcomed and supported whenever you visit. Having that reassurance and being able to speak openly with the team is so important, and we're pleased this has been your experience. Thank you for your continued trust in everyone at Addington Heights. We really appreciate your kind words. Read less

Thank you for taking the time to share your feedback. We recognise how important it is for families to feel confident that their loved ones are receiving the right care and support, particularly when their needs are complex. While the experience you describe does not reflect our understanding of the care and support provided during your husband's time at Conewood Manor, we respect your concerns and take all feedback seriously. We welcome the opportunity to discuss these matters with you directly, as we believe this is the most constructive way to understand and address any concerns. Our team remains available and is always willing to listen, offer clarification and provide support wherever we can. Read less

Thank you so much for your heartfelt words. Ten years is a long journey, and we're truly grateful for the trust you've placed in us throughout that time. Knowing that you feel your husband has received such exceptional care and that you have peace of mind means a great deal to everyone at The Close. Your special mention of Gopika is especially appreciated, and we'll be sure to share your lovely words with her and the entire care team. Thank you for allowing us to be part of your lives for so many years. Read less

Thank you so much for such lovely feedback. It means a great deal to know that your whole family feels happy and reassured with the care your mother-in-law receives. Feeling welcomed and knowing that someone you love is in kind and attentive hands is so important. We're also very lucky to have such beautiful surroundings, and it's lovely to hear that you're able to enjoy those peaceful walks by the river together. Thank you for placing your trust in us. Read less

Thank you so much for your lovely words. It's wonderful to hear that you enjoyed the Macmillan Coffee Morning and, more importantly, that you feel so happy and reassured with the care your father receives. Bringing residents, families and friends together for occasions like this is such an important part of life at Lavenders. Thank you for your continued trust in the team. It really means a lot to us. Read less

Thank you so much for your lovely feedback. It's wonderful to hear that Brian is happy and settled at Roselands, and that you feel reassured about the care he receives. We're also pleased that he continues to be encouraged and included in activities, while having his own choices respected. Your kind words about Kelly, Tanya and the team will mean a great deal to them. Thank you for your continued trust in us. Read less

Thank you so much for such a lovely review! The summer barbecue was a fantastic day, and we're so pleased you enjoyed celebrating with us. Days like this are all about bringing residents, families and the team together, having some fun and creating special memories. Your kind words about the Roselands team mean a great deal to us. We'll make sure they know just how much their efforts - and their 50s dancing! - were appreciated. Read less

Home Admission Manager Read less

Thank you so much for such a lovely message. It means a great deal to know that your mum is settling in and that you've felt the warmth and support of the whole team around her. Moving into a new home is a big change for everyone involved, so knowing it's beginning to feel comfortable and familiar is really special. We're very grateful for your trust and for taking the time to recognise everyone who plays a part in making Lavenders feel like home. Read less

Thank you so much for sharing something so personal with us. After so many years together, we can only imagine how difficult this change must be for you both. It means a great deal to know that the kindness and support you've received have brought some comfort during such an uncertain time. Your words will mean so much to the whole team. Thank you for placing your trust in us - we're here for you both. Read less

Thank you again for reviewing Bradbury House, Jane Holden, Home Admission Manager Read less

Thank you again for reviewing us. Jane Holden, Home Admission Manager Read less