Care Home Owned by Eleanor Nursing and Social Care Ltd in Hertfordshire

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Eleanor Nursing and Social Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Eleanor Nursing and Social Care Ltd are showing below.

View the details of all 11 locations (with 553 reviews) owned by Eleanor Nursing and Social Care Ltd

Are you responsible for the marketing of Eleanor Nursing and Social Care Ltd? View your Advertising Options

Eleanor Nursing and Social Care Ltd Locations in Hertfordshire (1)

1 Care Home owned by Eleanor Nursing and Social Care Ltd in Hertfordshire
Conewood Manor Nursing Home

60 Dunmow Road, Bishop's Stortford CM23 5HL 

9.8 55 reviews
"My father in law arrived at Conewood Manor Nursing Home in mid March 2025. He was there for end of life care (Terrence). From the moment of…"   Read all 55 reviews
Location Type Care Home

Conewood Manor Nursing and residential care home has been under new ownership and management for the last five years and has gained a high reputation in East Hertfordshire and beyond for outstanding care. Nearly all bedrooms have en-suite wet rooms… Read more about Conewood Manor Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 47 Rooms

Eleanor Nursing and Social Care Ltd Reviews in Hertfordshire (55)

9.7

Eleanor Nursing and Social Care Ltd has a Group Review Score of 9.7 (9.680) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing and Social Care Ltd must have a Review Score.

Overall Experience
  • 19
  • 0
  • 1
  • 0
  • 0
Date Published
  • 55
  • 8
  • 16
  • 22
  • 33
Reviewer Connection to Eleanor Nursing and Social Care Ltd
  • 7
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Review of

Conewood Manor Nursing Home

from Julie W (Daughter-in-law of Resident) published on 19 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law arrived at Conewood Manor Nursing Home in mid March 2025. He was there for end of life care (Terrence). From the moment of his arrival he was greeted with kindness and care. The staff were very helpful and caring to Terry. The last four weeks when he was very ill, the care was exceptional.
The staff nurse spoke to Kathy (his wife) frequently about his condition. The end was dignified and all of us are grateful.
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home

Thank you so much for your kind words, they truly mean a lot. We're so sorry for your loss, and incredibly grateful that you felt supported during such a difficult time. It's our hope that you and your family felt cared for and reassured, and that your loved one was treated with the compassion and respect they deserved. Thank you again for your trust. It was a privilege to be there with you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Jackie E (Niece of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for your care & support. Nothing was too much for you. The staff were amazing. I visitied most days & always welcomed with a smile. My auntie was treated well & had a lovely room with french doors of which we put plants & lights. Thank you from my heart.
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home

Thank you so much for your kind and heartfelt words. It truly means a great deal to us. We're so happy that you felt welcomed and supported during your visits and that your aunt was cared for with kindness and dignity. It's exactly what we strive for every day and grateful that we could be there for both of you. Thank you again, from the bottom of our hearts.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Jill W (Wife of Resident) published on 3 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was put into Conewood Manor Nursing Home on end of life and was only there for just over two weeks.
Although a very short time, myself and my family spent every day there for hours in end which really gave us and insight to how the home works and the excellent care that is provided.
The
nurses and carers were caring, respectful and honest. They treated my husband with dignity and consulted with us on every aspect of his end of life care. He had dementia so they never knew the man he was but they took time to chat to us to find out what he was like so they could tailor their approach to him as an individual.
I felt they were supportive to us all and I cannot recommend them enough. Thank you to 5 members of staff in particular and many others for their kindness and consideration not only for my husband but for us as a family x
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home

Thank you so much for your kind and thoughtful words. It truly means a lot to all of us that you took the time to share your experience, especially during such an emotional and difficult time for your family.Although your husband was with us for a short period, we feel privileged to have had the opportunity to care for him and get to know a little about the person he was through you and your family. Your openness in sharing stories and memories helped us provide care that was not only respectful, but personal and meaningful.We're also deeply touched that you felt supported during those final days. It's our hope that families feel held and comforted, just as much as their loved ones.Thank you again for your kind words. We'll make sure to share them with the team. Sending you and your family our warmest wishes.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Barbara B (Sister of Resident) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of staff always greeted me warmly when I arrived and were always asking if there was anything I needed in support of my brother, to whom they were always very caring and compassionate. Lovely room, surroundings and garden, where he received the best possible care, always making sure
he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. Thoroughly recommend.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your heartfelt words. It truly means a lot to the whole team that you felt welcomed and supported during such a difficult time. We're really glad to hear your brother felt comfortable and cared for and that's exactly what we aim for, and it's reassuring to know it made a difference to both of you. It was a privilege to care for him, and we're grateful you trusted us to be part of his journey. Please know you'll always be warmly welcomed here.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Joanne P (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad received the most amazing care during his short, end of life care in Conewood Manor. The nurses, carers and cleaning staff where all so lovely and nothing was too much trouble. They made myself and my family welcome and were more than happy for daily phone calls when we were unable to be there
due to living 4 hrs drive away. The Home itself was clean and well kept and the food looked very appetising. The gardens are lovely very accessible .


Thank you to all for making my dad last weeks comfortable and pain free. We would highly recommend.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for your kind words. They really mean a lot. It was a privilege to be there for your dad and for you during such a sensitive time. We're so glad to hear that you felt supported and welcomed, even when you couldn't always be here in person. Knowing the team helped bring some peace and comfort makes everything we do feel truly worthwhile. We're keeping you and your family in our thoughts.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Liz S (Friend of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend had excellent care during his stay. The staff were all very helpful, caring and professional. The facilities were excellent and our friend enjoyed the food. He was treated with care and dignity until the end.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing your kind words. It means a lot to know your friend felt well cared for and supported throughout their stay. We're truly grateful for your feedback and will make sure the team hears how much their care and compassion were appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from C G (Daughter of Resident) published on 9 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how
hard they all worked to ensure my dad's care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your kind and thoughtful words. It's never easy being far away from a loved one, especially when big changes are happening, so we're really glad you felt reassured and welcomed when you visited. It means a lot to hear that the care, effort, and warmth shown by the team made a positive difference for both you and your dad. We'll be sure to share your message with everyone - it truly lifts spirits to know their hard work is appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Steve M (Son of Resident) published on 10 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities
they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your lovely words. It truly means a lot to hear how much our home came to feel like a second home for your mum - and for you too. Knowing she felt cared for, included, and comfortable brings a lot of joy to the team. Over the years, strong bonds have been built, and we're so touched to have been part of your mum's journey. Your kind words will be shared with everyone here - they'll mean the world. Thank you again for your trust and for letting us be there for her.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Elaine D (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Conewood Manor Nursing Home for two weeks and she has settled so well and the happiest she has been in a very long time. This is down to the excellent compassionate care shown by all the staff. The level of care is second to none and the cleanliness and food are absolutely first
class. My family are very grateful for our mum's care.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Dear Elaine, thank you so much for your kind words. We are delighted to hear that your mother has settled in so well. Providing high-quality care in a comfortable and welcoming environment is our priority, and it's wonderful to know this has made a positive difference. Your appreciation means a lot to our team, and we are grateful for your trust and support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Lyn W (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband entered home from hospital. Lovely room, settled well and Alzheimer's behaviour allowed. Felt like home. Manager most informed and compassionate professional we have met during whole 8 years of his illness. Husband's stay was short (3 months) but it took a tremendous strain off my shoulders.
We had tried 3 times to get respite care in 3 local homes. First try - 6 days out of 14, second 6 days out of 14, third 23 hours out of 14 days. Dignified death. Why do people choose new build homes with no atmosphere?
Reply from Attila Gyarmati, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing your experience. It's very heartening for us to hear that the care provided offered comfort and support during such a challenging time. It's wonderful to know that it helped alleviate some of the pressure and helped create a sense of home. Your feedback is invaluable and encourages us to continue focusing on delivering thoughtful, dignified care to those we support. Thank you for your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Tracey M (Niece of Resident) published on 10 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to express my sincere thanks for taking good care of my aunt. When visiting, all staff are very friendly and make us welcome. Staff are always available to listen and answer any questions. What a wonderful team!
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing your kind words. We truly appreciate your feedback and are glad to know that the care and support provided have been positive. Our team is committed to creating a welcoming and friendly environment while being attentive to the needs of both residents and their families. Your gratitude motivates us to continue delivering compassionate care. Thank you!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from J T (Sister of Resident) published on 15 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted to Conewood Manor directly from hospital where he was diagnosed with terminal cancer. I cannot praise this facility highly enough. Within 24 hours they had given my brother some pride back. They were so very attentive and never missed a thing. The staff were extremely understanding
and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing this deeply personal experience. We're truly sorry for the loss of your brother, but so grateful that you felt supported and cared for during such a difficult time. It means a great deal to know that he was treated with kindness, dignity, and compassion in his final days - and that you and your family felt welcomed and understood. We'll make sure your kind words reach the team - they'll be touched to know the comfort and care they gave meant so much.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Scott T (Brother of Resident) published on 14 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not rate the home, and all the staff, from manager to the cleaners, from the doctors to the care assistants, highly enough. Made my brother so welcome and comfortable from his first day to the very last.
Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Thank you for your kind feedback. It was a wonderful journey for us to care for your family member.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Christine M (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Conewood Manor Nursing Home just 3 months on palliative care. They made her last weeks as best as they could be, The food was excellent and plentiful. The activities varied and enjoyable. They also took lots of photos, all of Mum smiling, playing Bingo, baking and various other games.
When Mum passed away, they made a book of the photos to give to me, which I am very grateful for. A wonderful memento Thank you to all the staff, you are the best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Lisa L (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood Manor is an exceptional community nurturing individualised care, activities, and nursing. Over the past 9 months, our Dad has received attentive nursing managing his type 1 diabetes complications and dementia, alongside compassion and respect from all staff. To be surrounded by love and calm
we know our Dad's wishes were fulfilled when he recently returned from hospital to his safe home at Conewood for end-of-life nursing care. The Conewood Manor community hosts meetings with residents' families, listens, and acts on feedback, always with a smile, support, and kindness. The activities team hosts a varied programme of activities and entertainment in the dedicated activities room, the lounge, or the garden celebrating residents' individuality and providing stimulation, community, and fun. Different cultures are also celebrated with themed parties. Conewood Manor is a community that truly defines care celebrating aging, family, friendship, culture, and love. Thank you to everyone at Conewood Manor.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing such a heartfelt and thoughtful review of Conewood Manor. We are deeply touched by your kind words and are honoured to have been able to provide your father with the compassionate and attentive care he deserved, especially during such a significant time in his life. Your feedback means the world to us, and we will continue to strive for excellence in everything we do. Thank you for placing your trust in us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Laura L (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood Manor provided excellent care for my father. The facilities were great for my dad & the garden was a favourite place for him enjoying all the flowers & marquee, occasionally colouring or just sitting with family. The activity schedule has been prioritised and there is something for everyone.
Ponies, singers, exercise, and lots of themed parties to name a few.
The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad's needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing your experience with Conewood Manor. It's heartwarming to hear that he enjoyed the compassionate environment we strive to create and knowing that your father was happy and content means the world to us. We appreciate your kind words and recommendation, and our thoughts are with you and your family during this time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Janet H (Wife of Resident) published on 29 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall the care at Conewood Manor is exceptional.
My husband has been there for well over a year and it is definitely superior to the 2 Care Homes he was in before
The attention of all the staff and management is excellent.
Every effort is made for the residents and their families.
An excellent
addition is an Activities Team who makes huge efforts for everybody.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

We are delighted to hear that your husband has had a positive experience at Conewood Manor. Providing exceptional care and attention to our residents and their families is at the core of what we do, and it's wonderful to know that you've noticed the difference. Your feedback is invaluable, and we are grateful for your kind words. Thank you for being part of the Conewood Family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from K C (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mum had to go into residential nursing care permanently it was heartbreaking but Conewood Manor is an exceptional place. Mum's complex physical and mental health needs are met fully by kind, patient and efficient caring staff who always have a smile on their face. Nothing is ever too much trouble.
Both nurse and admin staff keep me fully up to date with Mum's care and any changes or doctor visits etc that need to be arranged. There is a full weekly programme of activities and entertainment to keep residents stimulated and occupied. Our visits are always welcomed and we are free to pop in at any time. Mum is safe and happy. Thank you to everyone.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

We are deeply touched by your heartfelt review. At Conewood Manor, we strive to create a nurturing environment where residents and their families feel supported and cared for during challenging times. It warms our hearts to hear that your mum received compassionate and attentive end-of-life care, and that our staff helped facilitate moments of comfort, peace, and dignity for her and your family. Your words truly encapsulate the values we hold dear, and we are honoured to be a part of your mum's journey. Thank you for entrusting us with her care, and for allowing us to celebrate the essence of love, compassion, and family at Conewood Manor.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from Hugh M (Husband of Resident) published on 25 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood caters for a wide range of conditions from various forms of dementia (my wife has Alzheimers), other mental and physical disabilities and old age infirmity. I have always found that the home is well staffed with caring and considerate people down from the manager, admin, nurses, carers, laundry,
kitchen and cleaning personnel. The home is well furnished and is always kept clean and warm and with a full programme of activities every day of the week. Food is prepared in their own kitchen and quality and taste is always good and drinks are plentiful. The home has an in-house laundry so clothing is returned clean next day. Detailed day/night records of residents are entered onto the system to record food and drink intake, sleep patterns, liquid and solid discharges, washes/showers and general hygiene.
Visitors are always received with a warm welcoming smile and kept informed of anything out of the ordinary. I am on first-name terms with virtually all of the staff.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

Thank you for taking the time to share your experience with us. We are deeply saddened by the loss of your mum, and we extend our heartfelt condolences to you and your family. It means a great deal to us to hear that your mum received exceptional care and comfort during her time with us. Our dedicated manager and team are committed to providing compassionate support to all our residents and their families, especially during difficult times. Your recommendation is truly appreciated, and we are honoured to have had the opportunity to care for your mum. If there is anything more we can do for you and your family, please do not hesitate to reach out.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Conewood Manor Nursing Home

from D B (Son of Resident) published on 25 January 2024
Submitted via Website • Report
Overall Experience 3.0 out of 5
The care home is clean.
The only issue I have is at the weekends my father is left in the bed and not changed, if he's changed it's 3:00 in the afternoon.
There are a lot less staff at weekends.
And you can always spot the lazy staff there are two or three of them.
All the rest of the staff are
absolutely brilliant.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

Thank you for bringing your concerns to our attention. We appreciate your feedback regarding the cleanliness of our care home. We are deeply sorry to hear about the issues you've experienced with the care provided to your father on weekends. Ensuring the well-being of our residents is our top priority, and we take your feedback seriously. We will investigate the staffing levels and address any concerns to ensure that all residents receive the highest standard of care at all times. We value your input and are committed to improving our services. Please feel free to reach out if you would like to discuss this matter further.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (2)

Loading...

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eleanor Nursing and Social Care Ltd to verify any information. View our terms and conditions.