Care Home Owned by Eleanor Nursing and Social Care Ltd in Hertfordshire

The staff nurse spoke to Kathy (his wife) frequently about his condition. The end was dignified and all of us are grateful.

nurses and carers were caring, respectful and honest. They treated my husband with dignity and consulted with us on every aspect of his end of life care. He had dementia so they never knew the man he was but they took time to chat to us to find out what he was like so they could tailor their approach to him as an individual.
I felt they were supportive to us all and I cannot recommend them enough. Thank you to 5 members of staff in particular and many others for their kindness and consideration not only for my husband but for us as a family x

he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. Thoroughly recommend.

due to living 4 hrs drive away. The Home itself was clean and well kept and the food looked very appetising. The gardens are lovely very accessible .

Thank you to all for making my dad last weeks comfortable and pain free. We would highly recommend.

hard they all worked to ensure my dad's care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you

they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.

class. My family are very grateful for our mum's care.

We had tried 3 times to get respite care in 3 local homes. First try - 6 days out of 14, second 6 days out of 14, third 23 hours out of 14 days. Dignified death. Why do people choose new build homes with no atmosphere?

and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.

When Mum passed away, they made a book of the photos to give to me, which I am very grateful for. A wonderful memento Thank you to all the staff, you are the best.

we know our Dad's wishes were fulfilled when he recently returned from hospital to his safe home at Conewood for end-of-life nursing care. The Conewood Manor community hosts meetings with residents' families, listens, and acts on feedback, always with a smile, support, and kindness. The activities team hosts a varied programme of activities and entertainment in the dedicated activities room, the lounge, or the garden celebrating residents' individuality and providing stimulation, community, and fun. Different cultures are also celebrated with themed parties. Conewood Manor is a community that truly defines care celebrating aging, family, friendship, culture, and love. Thank you to everyone at Conewood Manor.

Ponies, singers, exercise, and lots of themed parties to name a few.
The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad's needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.

addition is an Activities Team who makes huge efforts for everybody.

Both nurse and admin staff keep me fully up to date with Mum's care and any changes or doctor visits etc that need to be arranged. There is a full weekly programme of activities and entertainment to keep residents stimulated and occupied. Our visits are always welcomed and we are free to pop in at any time. Mum is safe and happy. Thank you to everyone.

kitchen and cleaning personnel. The home is well furnished and is always kept clean and warm and with a full programme of activities every day of the week. Food is prepared in their own kitchen and quality and taste is always good and drinks are plentiful. The home has an in-house laundry so clothing is returned clean next day. Detailed day/night records of residents are entered onto the system to record food and drink intake, sleep patterns, liquid and solid discharges, washes/showers and general hygiene.
Visitors are always received with a warm welcoming smile and kept informed of anything out of the ordinary. I am on first-name terms with virtually all of the staff.

absolutely brilliant.