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Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

Only the locations & reviews in Kent for Eleanor Nursing and Social Care Ltd are showing below.

View the details of all 11 locations (with 620 reviews) owned by Eleanor Nursing and Social Care Ltd

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Eleanor Nursing and Social Care Ltd Locations in Kent (7)

 - Browse 7 Care Homes owned by Eleanor Nursing and Social Care Ltd in Kent
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Halden Heights Nursing Home
Ashford Road, High Halden, Ashford TN26 3BP 
9.9 131 reviews
Halden Heights Nursing Home, Ashford, Kent
"Mum has been looked after by an excellent team who have treated her with love and respect. She will miss them all very much. Mum has been…"   Read all 131 reviews
  • from £1,925 / week
  • 101 Rooms
Location Type Care Home

Welcome to Halden Heights Care Home, a prestigious facility located in the heart of Ashford. As a valued part of the Eleanor Healthcare Group, the home prioritises the well-being of residents above ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Bradbury House Nursing Home
Milner Road, Aylesford ME20 7NF 
9.7 93 reviews
Bradbury House Nursing Home, Aylesford, Kent
"Staff always friendly and helpful My mother looks like she's cared for a lot, and the home always lets us know about my mothers health…"   Read all 93 reviews
  • from £1,650 / week
  • 50 Rooms
Location Type Care Home

Welcome to Bradbury House Nursing Home, a highly-regarded care facility nestled in Aylesford, Kent, close to Maidstone. The team specialise in providing comprehensive dementia care and nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Lavenders
41 Lavenders Road, West Malling ME19 6HP 
9.7 61 reviews
Lavenders, West Malling, Kent
"My mum came to Lavenders on a 2 week respite to see if she wanted to be in a care home in the first place. She was very worried and so were…"   Read all 61 reviews
  • from £1,219 / week
  • 59 Rooms
Location Type Care Home

Lavenders is situated in pleasant countryside surroundings and pursues a philosophy of care that respects the individual and their aspirations. A safe and happy environment enables each Resident to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Hartley House Care Home
Hartley Road, Cranbrook TN17 3QN 
9.7 46 reviews
Hartley House Care Home, Cranbrook, Kent
"I have been very pleased to be able to stay at Hartley House prior to and following surgery. I have been very well supported and looked…"   Read all 46 reviews
  • from £1,700 / week
  • 57 Rooms
Location Type Care Home

Welcome to Hartley House Care Home, a cherished part of the Eleanor Healthcare Group, operating since 1979 with a rich legacy of providing exceptional care to residents. Nestled in the serene ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Appleton Lodge Nursing Home
Royal British Legion Industries, RBLI Village, Milner Road, Aylesford ME20 7FU 
9.7 35 reviews
Appleton Lodge Nursing Home, Aylesford, Kent
"I have found the care and support very good. All the staff are very friendly and helpful. I have enjoyed all the meals. They are very good.…"   Read all 35 reviews
  • from £1,760 / week
  • 15 Rooms
Location Type Care Home

Appleton Lodge Care Facility is situated in the RBLI Village in Aylesford, Kent. Appleton Lodge is part of the Eleanor Healthcare Group offering high quality care for elderly people and those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Pine Lodge Care Home
26-32 Key Street, Sittingbourne ME10 1YU 
9.1 61 reviews
Pine Lodge Care Home, Sittingbourne, Kent
"My Mum had a week's respite this week, and I can't praise the staff enough for making my mum's stay so positive! Mum was engaged with all…"   Read all 61 reviews
  • from £1,200 / week
  • 59 Rooms
Location Type Care Home

Welcome to Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, serving the community of Sittingbourne, Kent. Pine Lodge is a residential home. With a legacy of compassionate care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rose House
25-27 Railway Street, Gillingham ME7 1XH 
5 reviews
  • 18 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Eleanor Nursing and Social Care Ltd Reviews in Kent (432)

9.6

Eleanor Nursing and Social Care Ltd has a Group Review Score of 9.6 (9.590) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing and Social Care Ltd must have a Review Score.

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Review of

Halden Heights Nursing Home

from Tim R (Son of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been looked after by an excellent team who have treated her with love and respect. She will miss them all very much. Mum has been very happy here and would have loved to stay longer.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your kind words. They really mean a lot. It's lovely to hear that your mum felt so cared for and happy during her time here. Those bonds that are built mean a great deal to all of us too. We'll certainly miss her, and we're grateful to have been part of her journey.
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Review of

Appleton Lodge Nursing Home

from K W (Resident) assisted by family/friend published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care and support very good. All the staff are very friendly and helpful. I have enjoyed all the meals. They are very good. The activities are very variable and some are better than others. It would be nice to have some activities at the weekends.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing HomeDear K W,
Thank you for taking the time to share your feedback. We are very pleased to hear that you have found the care and support to be very good and that our staff have been friendly and helpful. Your kind comments will be shared with the team.
We are also glad you have enjoyed the meals and appreciate your positive feedback.
Thank you for your comments about activities. We value your suggestion regarding more weekend activities and will take this into consideration as we continue to review and plan our programme.
Thank you again for taking the time to write a review on Appleton Lodge. Kind Regards
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Review of

Hartley House Care Home

from Felicity M (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say how impressed I am with the new manager, Rachel and how well she is managing this home. She has taken my mother's needs very seriously and have seen a huge improvement in my mother, who I thought would never be like this again. She takes all my concerns seriously and addresses problems
immediately.
Finally, I feel I am being listened to. Also, I would like to thank Kerry, who is a brilliant support to me and my family, I think she is underappreciated for her constant help and support.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for sharing this. It's incredibly reassuring to hear that things have improved and that you now feel listened to and supported. That makes such a difference, especially in situations like this. Your kind words about the team are truly appreciated, and we're so glad the support has had a positive impact.
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Review of

Hartley House Care Home

from P W (Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased to be able to stay at Hartley House prior to and following surgery. I have been very well supported and looked after in all respects.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you for your kind words. They're really appreciated. We're so glad you felt well supported before and after your surgery. Wishing you a smooth and steady recovery.
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Review of

Bradbury House Nursing Home

from John H (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always friendly and helpful
My mother looks like she's cared for a lot, and the home always lets us know about my mothers health and situation
My mother wasn't hardly eating at home, but know she eats every meal given to her
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear John,
Thank you so much for your kind words and lovely feedback. We are all really pleased to hear that your mother is settled, well cared for, and enjoying her meals. Our team works hard to ensure residents feel comfortable and supported, and it's reassuring to know this is reflected in her wellbeing. Keeping families informed is very important to us, so we are glad you feel kept up to date. Thank you again for taking the time to share your experience. Kind Regards Jane
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Review of

Appleton Lodge Nursing Home

from Sue J (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Appleton Lodge after a fall at home for some respite care. She has been very well looked after during her stay and her health has improved a great deal. All the staff are very friendly and approachable and answer any questions openly regarding mum. The care she has received has been
excellent. She has enjoyed all the meals and her appetite has returned.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing HomeDear Sue, Thank you very much for your kind feedback. We are delighted to hear that you feel your mother is very well looked after during her respite stay and that her health and appetite have improved while she is with us. It is lovely to know she enjoys the meals and feels supported.
The team will be especially pleased to hear your comments about their friendliness, approachability, and openness, as providing compassionate, high-quality care is always our priority. Thank you once again for your feedback. Kind Regards, Jane Holden, Home Admission Manager
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Review of

Lavenders

from Martin Y (Son of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Lavenders on a 2 week respite to see if she wanted to be in a care home in the first place. She was very worried and so were we. We didn't need to worry, because from the first week we could see a change in mum, she was very happy again after being on her own for nearly 3 years at home.
She was constantly saying what a nice place Lavenders was and how caring all the staff were to her. She made her mind up to stay full time very quickly and her anxiety and worrying about falling at home seemed to go away. Mum enjoys all the things that the staff have planned during the day and she likes to join in. All of the staff are really friendly to her family and always say hello when we turn up. All in all we couldn't have found a nicer place for her to live safely and in the knowledge we know she is being looked after very well.
Reply from Eleanor Healthcare Group, Lavender's Team at LavendersThank you so much for sharing this. We know how worrying that first step can be, so it's lovely to hear how quickly things turned around and how much more settled and happy your mum feels. That sense of reassurance for both her and your family is so important. We're really grateful for your trust, and it's wonderful to know it feels like the right place for her.
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Review of

Hartley House Care Home

from Diane C (Wife of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband, who has dementia and serious mobility problems, was admitted to Hartley House two months ago. The staff are gentle, kind and patient (both with the residents and their relatives). Any care issues are addressed promptly. I feel reassured that my husband is well cared for and cared about.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for your kind words. It's so important to feel reassured in situations like this, and we're really glad that sense of care and patience has come through. Knowing your husband is being looked after with kindness and attention means everything. We truly appreciate your trust.
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Review of

Bradbury House Nursing Home

from Stephen R (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98 year old mother was transferred to Bradbury House from Hospital 10 days ago. This is a big challenge for my mum as until 2 months ago mum was mobile and enjoyed trips out. Now mum is bed bound. This is all new to me and the family too. The staff are so caring and nothing is too much trouble, they
are like extended family. Mum's room is lovely and cosy with a lovely view of the trees. The whole Care Home is kept very clean. Thank you for welcoming mum and for the really kind way that you look after her.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Stephen, Thank you so much for taking the time to write a review on your experience of Bradbury House. We are so pleased that you find the staff so caring and nothing is too much trouble. It is lovely to hear you find your mother s room cosy, with a lovely view of the trees. We are all very proud of the care we provide, and we will make sure the care team receive your feedback. It really makes a difference to know our efforts are appreciated. Thank you once again for reviewing Bradbury House. Kind Regards Jane
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Review of

Halden Heights Nursing Home

from Karen T (Partner of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have only been visiting Halden Heights for the last 4 months. During our visits, the staff are very attentive, but there are times when they are stretched.
We have not been involved with any activities, as my partner is no longer interested, nor does he understand what is going on.
The old building
is beginning to look a little tired, and redecoration should be considered over the next 12 months.
Day to day updates and liaison with the staff is good, we are kept informed of the deterioration and prognoses that is part of the dementia road.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you for taking the time to share your experience. We're glad to hear you've found the team attentive and that communication has been clear and supportive. We also understand your observations around staffing and the environment. Please know we're actively working on improving the surroundings to ensure they remain comfortable and welcoming for everyone. Thank you again for your continued trust.
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Review of

Halden Heights Nursing Home

from Sarah P (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Halden Heights and the staff were not just a fantastic care home in looking after my dear dad, they were a family to us. I have never seen such care giving, time and love given ho it was given to us, at such a terrible, difficult time.
All of Dad's care needs were met, and any little needs or problems
were rectified in minutes. We will never forget the love and care that was given to us both; it meant the absolute world to us.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your heartfelt words. They truly mean more than we can say. We're so sorry for your loss, and we feel incredibly honoured to have been there for you and your dad during such a difficult time. Knowing that you felt cared for and supported, as well as your dad, means everything to us. Your words will stay with the whole team.
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Review of

Bradbury House Nursing Home

from Jean S (Wife of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Bradbury House Nursing Home, Aylesford in August 2025 for respite care whilst I was having chemotherapy treatment and necessary recovery. He was there for 5 months. Whilst there he was extremely well cared for. The staff were so kind to him and made him very welcome. His room
was well equipped with everything he could possibly want and was always kept so clean. The meals were varied, suiting all tastes and the Christmas lunch was superb. Activities were varied and a lot of fun, some being cleverly devised to give residents some exercise as well as enjoyment.
I would highly recommend Bradbury House.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Jean, Thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your very kind words. It's lovely to hear you felt your husband was extremely well cared for, and the staff were so kind to him and made him very welcome. It is so pleasing to hear all meals were varied and suited all tastes, especially Christmas lunch. We are all very proud of the care and support we offer to all our residents, and thank you for highly recommending Bradbury House. Thank you once again for reviewing us.
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Review of

Hartley House Care Home

from Eileen L (Respite Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My week's rest in Hartley House was informative and interesting. The amount of care and understanding for so many different problems and people they care for.
Your staff work long hours and have an understanding of all problems. You must be most proud of them. Thank you for taking care of me, and thank
you to the actual staff that were so lovely to me.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for your lovely message. We're really pleased to hear your stay was a positive and insightful experience. It means a great deal to know you felt cared for and understood during your time with us. Your kind words about the team will mean so much to them. Thank you again for taking the time to share this.
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Review of

Halden Heights Nursing Home

from Andrew F (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our mum went to Halden Heights, the team have been absolutely amazing. Mum had memory & mobility problems, but she was always part of the activities & events. We were able to make mum's room like her old home, which was a great comfort to her.
All the staff have been so kind, caring and supportive,
especially during mum's end of life care.
As a family, we would thoroughly recommend Halden Heights. Thanks again to all the team under Daisy's management.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for such a heartfelt message. It means a great deal to hear how supported your mum felt, and that she was able to stay involved and surrounded by warmth despite the challenges she faced. Being able to make her space feel familiar and comforting is so important, and we're glad that brought reassurance to you all. We're especially grateful for your kind words about the team during such a sensitive time. Thank you for your trust and recommendation.
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Review of

Halden Heights Nursing Home

from R N (Sister of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were all very impressed with the staff. So generous to all of us. So lovely and warm and attentive.
We are so grateful to all of your for your support.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeIt really means a lot to hear that you felt supported and welcomed. Knowing the warmth and attentiveness of the team made a difference to you all is incredibly special. We're truly grateful for your words and your trust.
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Review of

Hartley House Care Home

from Helen M (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 2 years now, we are very pleased with her care, the staff and management are very approchable and any issues we've had are sorted promptly.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you for your kind message. It's great to hear that your mum has been well cared for and that communication has been positive throughout. We really appreciate your trust and continued support.
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Review of

Halden Heights Nursing Home

from Linda R (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot put into words the care we have all been shown by all staff members. xxx
My mom was end of life, but with love and care, she got better.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your beautiful message. It's incredibly moving to hear that your mum's condition improved, and that the care and kindness shown made such a difference to all of you. Your words mean a great deal to the whole team and we're honoured to have been part of your journey.
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Review of

Halden Heights Nursing Home

from Sally R (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother spent nearly 8 months at Halden Heights. She had complex health needs which required specialist nursing. We found the care to be consistent and good. The medically qualified nursing staff were extremely supportive - both for helping my mother settle in and keeping us, the family, up to date
and informed about her treatment. The carers were friendly and a number of them developed a real rapport with my mother - not easy as she was deaf. Against the odds the staff managed to coax and encourage my mother to sit in the residents' lounge each day - no mean feat as she was very frail and mainly bed-bound when she arrived. It's a challenging time when a family member needs to move into care, but the management and staff worked well to ease the transition for us all. We attended a number of the 'friends & family' activities that were put on for everyone to enjoy - it was lovely to see staff and residents getting involved in the entertainment. HH is a good and caring facility.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for sharing such a thoughtful and honest reflection. It means a great deal to hear that your mum received the specialist care and support she needed, and that both she and your family felt well looked after throughout. We know how difficult that transition can be, so it's heartening to know the team helped make it a little easier. Your kind words about the connection the staff built, especially given the challenges, truly mean a lot. We're so pleased those shared moments, like the friends and family activities, brought some light during a difficult time. Thank you again for your trust and support.
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Review of

Bradbury House Nursing Home

from Sasha L (Partner of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to share my positive experiences regarding the care my partner is receiving at Bradbury House Nursing Home, Aylesford.
It truly feels like living in a four-star, fully inclusive hotel. The food is excellent-well-presented, home-cooked, and served in the dining room. The rooms are all
very airy, featuring large windows and en-suite facilities, each equipped with a television, making them very comfortable. The care home also offers a variety of full activities throughout the day, and the cleanliness is consistently excellent, maintained to a high standard.
All of the staff are incredibly friendly and approachable. They genuinely care for the residents and create a warm, welcoming environment. My partner is very happy there, and I am more than satisfied with the level of care and support he receives.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Sasha,
Thank you for taking the time to write a review of your experience of Bradbury House. It is so pleasing to hear you find the food is excellent, well-presented, home cooked, and served in the dining room. Also that you find the rooms are all very airy, featuring large windows and en-suite facilities, each equipped with a television, making them very comfortable. I am so pleased that you find the home has full activities throughout the day, and the cleanliness is consistently excellent, maintained to a high standard, and you find there is a warm, welcoming environment. We are all very proud of the care and support we offer to all our residents, and we are so pleased you are both happy. Thank you once again for taking the time to review us, this is much appreciated.
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Review of

Bradbury House Nursing Home

from J H (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into the home in December 2025. All staff from day one have made him and us feel welcome,safe and cared for. They go above and beyond on a daily basis. The activities calendar is excellent and varied. My dad eats well, always tells me how good the food is.
And when he's sundowning at
4am, the night team get him a cup of tea. Knowing he's safe means I can finally get sleep too.
The laundry is super quick, the care team make dressing and showering a nice experience for him. And reception staff are great. The admissions team made it feel more like a chat and helped with the forms.
It's been the best thing for my dad.
I have no complaints.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeThank you so much for taking the time to write a review on your experience of Bradbury House. I am so pleased that you have all felt welcome, safe and cared for. It is great to hear you find the activities calendar varied and excellent, and that your dad is eating well. We are all pleased to hear this has been the best thing for your dad. The team here are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Awards / Recognitions (2)

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