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Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

Only the locations & reviews in Kent for Eleanor Nursing and Social Care Ltd are showing below.

View the details of all 14 locations (with 710 reviews) owned by Eleanor Nursing and Social Care Ltd

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Eleanor Nursing and Social Care Ltd Locations in Kent (7)

 - Browse 7 Care Homes owned by Eleanor Nursing and Social Care Ltd in Kent
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Halden Heights Nursing Home
Ashford Road, High Halden, Ashford TN26 3BP 
9.8 134 reviews
Halden Heights Nursing Home, Ashford, Kent
"The decision to move my dear darling husband from our home, where he had wished to die, was the most difficult one of my life. But when I…"   Read all 134 reviews
  • 101 Rooms
Location Type Care Home

Welcome to Halden Heights Care Home, a prestigious facility located in the heart of Ashford. As a valued part of the Eleanor Healthcare Group, the home prioritises the well-being of residents above ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Hartley House Care Home
Hartley Road, Cranbrook TN17 3QN 
9.8 47 reviews
Hartley House Care Home, Cranbrook, Kent
"I have been very pleased to be able to stay at Hartley House prior to and following surgery. I have been very well supported and looked…"   Read all 47 reviews
  • 54 Rooms
Location Type Care Home

Welcome to Hartley House Care Home, a cherished part of the Eleanor Healthcare Group, operating since 1979 with a rich legacy of providing exceptional care to residents. Nestled in the serene ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lavenders
41 Lavenders Road, West Malling ME19 6HP 
9.7 61 reviews
Lavenders, West Malling, Kent
"My mum came to Lavenders on a 2 week respite to see if she wanted to be in a care home in the first place. She was very worried and so were…"   Read all 61 reviews
  • from £1,219 / week
  • 59 Rooms
Location Type Care Home

Lavenders is situated in pleasant countryside surroundings and pursues a philosophy of care that respects the individual and their aspirations. A safe and happy environment enables each Resident to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Appleton Lodge Nursing Home
Royal British Legion Industries, RBLI Village, Milner Road, Aylesford ME20 7FU 
9.7 35 reviews
Appleton Lodge Nursing Home, Aylesford, Kent
"I have found the care and support very good. All the staff are very friendly and helpful. I have enjoyed all the meals. They are very good.…"   Read all 35 reviews
  • from £1,760 / week
  • 15 Rooms
Location Type Care Home

Appleton Lodge Care Facility is situated in the RBLI Village in Aylesford, Kent. Appleton Lodge is part of the Eleanor Healthcare Group offering high quality care for elderly people and those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Bradbury House Nursing Home
Milner Road, Aylesford ME20 7NF 
9.7 97 reviews
Bradbury House Nursing Home, Aylesford, Kent
"My Dad moved to Bradbury in July 2024. I was appreciative that Management and Staff members worked with me to ensure he could remain in the…"   Read all 97 reviews
  • from £1,650 / week
  • 50 Rooms
Location Type Care Home

Welcome to Bradbury House Nursing Home, a highly-regarded care facility nestled in Aylesford, Kent, close to Maidstone. The team specialise in providing comprehensive dementia care and nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Pine Lodge Care Home
26-32 Key Street, Sittingbourne ME10 1YU 
9.1 62 reviews
Pine Lodge Care Home, Sittingbourne, Kent
"My Mum had a week's respite this week, and I can't praise the staff enough for making my mum's stay so positive! Mum was engaged with all…"   Read all 62 reviews
  • from £1,200 / week
  • 59 Rooms
Location Type Care Home

Welcome to Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, serving the community of Sittingbourne, Kent. Pine Lodge is a residential home. With a legacy of compassionate care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rose House
25-27 Railway Street, Gillingham ME7 1XH 
5 reviews
  • 18 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Eleanor Nursing and Social Care Ltd Reviews in Kent (441)

9.6

Eleanor Nursing and Social Care Ltd has a Group Review Score of 9.6 (9.555) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing and Social Care Ltd must have a Review Score.

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Review of

Hartley House Care Home

from Merle L (Partner of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely kind, helpful management, carers and staff.
Thanking you all for your good work.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for your kind words and support. Messages like yours mean a great deal to everyone here and remind us why we do what we do. We're truly grateful for your appreciation and for taking the time to share it.
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Review of

Bradbury House Nursing Home

from Debbie D (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved to Bradbury in July 2024. I was appreciative that Management and Staff members worked with me to ensure he could remain in the area he had lived in for so many years and also be close to my Mum while she was alive. Bradbury house is light and clean and rooms are of a very good standard.
There are 2 lovely outside areas where residents can sit and enjoy the gardens.Food is of a good standard and Dad eats and drinks well.
The Management and staff are cheerful and caring and are responsive to any questions or requests I have. At his last birthday they decorated the room I had booked for family - without being asked to - this was much appreciated by us all. I appreciate the many demands on Management and Staff members who maintain professional and non-judgemental at all times. Activity schedule is varied and includes special activities around seasons/holidays/national days.
Reception staff are welcoming and excellent ambassadors for Bradbury House.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Debbie,
Thank you so much for your very kind and thoughtful feedback. We are delighted to hear that your Dad has settled well at Bradbury House and that both he and your family have felt supported since his move in July 2024.
Your lovely comments in regards to our staff, facilities, activities, and hospitality are greatly appreciated and will be shared with the whole team. We are especially pleased that your Dad's birthday celebration made the day extra special for you and your family.
Thank you again for recognising the hard work and dedication of our staff. Your feedback means a great deal to us all.
Jane
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Review of

Halden Heights Nursing Home

from Nancy W (Wife of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The decision to move my dear darling husband from our home, where he had wished to die, was the most difficult one of my life. But when I met the staff & saw the room with a beautiful view, I felt hopeful that this was the right thing to do. I was so thankful that they could take on all the nursing
and caring responsibilities, enabling me to spend our last few weeks as husband & wife again. The respect and dignity, tender love & care all the staff, from nurses, carers to cleaners and laundry staff showed both to my husband, and me was truly exceptional. At Halden Heights, we were able to create positive final memories and to share our precious love until his final breath. I will be forever grateful to these beautiful people. Many, many thanks and all my love.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for sharing such a deeply personal and moving reflection. We can only imagine how difficult that decision must have been, and we're truly honoured that we were able to support you both during such an important and precious time. Knowing that you were able to focus on being husband and wife, creating meaningful memories together, is something that touches us deeply. Thank you for placing your trust in us, and for allowing us to be part of such a special chapter in your lives.
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Review of

Bradbury House Nursing Home

from Kathryn M (Wife of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find Bradbury house to be very friendly and my husband is happy to be there. He likes the familiarity of the staff and that seems to have been more stable of the past few months. I have occasionally had to query some of his medical issues. Prescriptions being delayed. I wish the irritation he has
with his skin had been prioritised sooner. This is probably more to do with the GP.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Kathryn,
Thank you for taking the time to share your feedback.
We are delighted to hear that you find Bradbury House a friendly environment and, that your husband is happy with his care. It is pleasing to know that he values the familiarity of our staff, and we are glad that the recent stability within the team has been reassuring for you both.
We also appreciate you bringing your concerns to our attention regarding the medical matters you have had to follow up. Please be assured that we take this feedback seriously and will review our processes to ensure we are supporting residents and families effectively.
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Review of

Bradbury House Nursing Home

from Maxine B (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the Staff / Team and Management enough. The care my Father receives is fantastic.
We speak with the staff & Nurses if we have any concerns.
Always dealt with. Food and Drink intake is monitored tightly.
Everyone is very Kind and Caring.
The food is good and my father is always
given choices.
. Everything is at the Residents own pace. Residents are encouraged Never forced to participate. The Entertainment Team provide a good programme that Residents can enjoy.
My Father enjoys the singers that attend. The Staff also engage with Residents , lots of Smiles joyful tears, singing and Dancing,(those that can).
I could say so much more.
All Residents are very secure. Security is tight protecting all the residents.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Maxine,
Thank you so much for your kind review. We are grateful that you have taken the time to share your experience.
It is wonderful to hear that your father is receiving high-quality care and that you feel comfortable speaking with our staff and nurses whenever needed. We pride ourselves on ensuring concerns are listened to and addressed promptly.
Your comments about our team's kindness, the attention to food and drink, and the focus on supporting residents at their own pace mean a great deal to us. We are also delighted to hear that your father enjoys the activities and entertainment, our team work hard to create a warm, engaging, and joyful environment for all.
We will be sure to share your lovely feedback with the whole team, as it will mean a great deal to them. Thank you again for your continued trust and support.
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Review of

Bradbury House Nursing Home

from Janice W (Wife of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been in the home 5 years in July, he's been well looked after.
It's lovely that all residents have there own on suite bathroom, with a shower., and with the privacy that's important to people that cannot support them selves.
The rooms are a good size with everything they need in them
The facilities and activities are good.
The staff are always helpful
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Janice,
Thank you so much for taking the time to share your kind review.
We are delighted to hear that your husband has been well cared for over the past five years. Providing a comfortable, safe, and respectful environment is at the heart of everything we do, and it's lovely to know that the en-suite facilities and room space contribute positively to his experience.
We are also pleased that you value the activities and facilities we offer, as keeping residents engaged and happy is very important to us.
Thank you for your kind words about the staff, this is especially appreciated. They work hard to provide compassionate and supportive care, and your feedback will mean a lot to them.
Thank you again for reviewing Bradbury House, and for your continued trust and support.
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Review of

Halden Heights Nursing Home

from Stephen D (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our whole experience of Halden Heights was excellent.
We were particularly impressed with the kindness, care and diligence of the staff. We would not hesitate to recommend.
We were always offered hospitality when visiting dad - cups of tea - meals - and the staff always ensured we, as visitors, were
made comfortable and could sit.
It was noticeable when passing through other areas of Halden Heights that the above attributes were not confined to Dad's floor. And as for the gardens - beautiful.
Overall assessment - excellent!
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for such a thoughtful message. It really means a lot to hear that the kindness and care shown made such a positive impression throughout your experience. Those small moments of comfort and support for families are just as important to us, so it's lovely to know you felt welcomed and looked after too. We're truly grateful for your recommendation and your kind words about the whole home - they mean a great deal to the entire team.
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Review of

Pine Lodge Care Home

from Jo L (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to Pine Lodge in May 2024. I have seen a number of management teams over the last 2 years, but I have to say that the current team are really focused on turning the home around and improving outcomes for residents.
The new entertainment is a breath of fresh air.
The management team listen
and addresses concerns. The staff are kind, patient and reliable.
Reply from Eleanor Healthcare Group, Pine Lodge Team at Pine Lodge Care HomeThank you so much for taking the time to share this. It's really encouraging to hear from someone who has seen the home through different stages and noticed the positive changes taking place. Knowing that your mum is happier, more engaged, and being cared for by such kind and patient staff is incredibly reassuring. We're also grateful that you've recognised the effort the current team is putting in to make a real difference. Your continued support and trust mean a great deal to us.
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Review of

Halden Heights Nursing Home

from S G (Wife of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband passed away at Halden Heights. His care was everything I could have wished for.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your kind words - it really means a lot. It's lovely to hear that the care has made such a positive difference day to day, and that you feel comfortable and well supported. That consistency and trust is so important. We truly appreciate your feedback - thank you again.
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Review of

Bradbury House Nursing Home

from S R (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Bradbury House in August 2025 as he was no longer able to receive the care he needed in his own home. Although initially he was not keen to be there, the staff made him feel very welcome and helped him settle in. They continue to be very friendly, helpful and caring, and there has always
been good communication between myself and the staff.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeThank you so much for sharing your lovely feedback about your dad's experience at Bradbury House. We understand that moving into a new environment can be a big adjustment, and we are really pleased to hear that, with support, he was able to settle in comfortably.
Our team work hard to create a welcoming, friendly and caring atmosphere for every resident, and it means a great deal to know that this has made a positive difference for your dad and for you.
We also appreciate your comments about communication - keeping families informed and involved is very important to us, and we're glad you've felt supported throughout.
Thank you again for taking the time to write a review on Bradbury House. Kind regards Jane
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Review of

Bradbury House Nursing Home

from Linda R (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff do an excellent job and offer support to family of resident as well as the residents themselves. Mum feels settled and I know she is well looked after. Although with all dementia patients you are aware there is going to be a decline in their health but staff and management always listen to your
concerns and try their best to implement any requests relating to your relatives care. Sometimes staffing levels do seem to be at a minimum but everyone does their best to attend to residents needs
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Linda, Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your mum feels settled and well cared for, and it is reassuring to know that you feel supported as a family member. Providing compassionate care for both our residents and their loved ones is extremely important to us.
We appreciate your understanding of the challenges that can accompany dementia and are grateful for your recognition of our team's efforts to listen, and tailor care to individual needs. Your comments will be shared with both our care and management teams, as positive feedback like this is always encouraging and meaningful to staff.
We also acknowledge your comments regarding staffing levels. Please be assured that we continually review staffing to ensure residents' needs are met safely and respectfully. Thank you again for taking the time to review us.
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Review of

Halden Heights Nursing Home

from Tim R (Son of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been looked after by an excellent team who have treated her with love and respect. She will miss them all very much. Mum has been very happy here and would have loved to stay longer.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your kind words. They really mean a lot. It's lovely to hear that your mum felt so cared for and happy during her time here. Those bonds that are built mean a great deal to all of us too. We'll certainly miss her, and we're grateful to have been part of her journey.
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Review of

Appleton Lodge Nursing Home

from K W (Resident) assisted by family/friend published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care and support very good. All the staff are very friendly and helpful. I have enjoyed all the meals. They are very good. The activities are very variable and some are better than others. It would be nice to have some activities at the weekends.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing HomeDear K W,
Thank you for taking the time to share your feedback. We are very pleased to hear that you have found the care and support to be very good and that our staff have been friendly and helpful. Your kind comments will be shared with the team.
We are also glad you have enjoyed the meals and appreciate your positive feedback.
Thank you for your comments about activities. We value your suggestion regarding more weekend activities and will take this into consideration as we continue to review and plan our programme.
Thank you again for taking the time to write a review on Appleton Lodge. Kind Regards
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Review of

Hartley House Care Home

from Felicity M (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say how impressed I am with the new manager, Rachel and how well she is managing this home. She has taken my mother's needs very seriously and have seen a huge improvement in my mother, who I thought would never be like this again. She takes all my concerns seriously and addresses problems
immediately.
Finally, I feel I am being listened to. Also, I would like to thank Kerry, who is a brilliant support to me and my family, I think she is underappreciated for her constant help and support.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for sharing this. It's incredibly reassuring to hear that things have improved and that you now feel listened to and supported. That makes such a difference, especially in situations like this. Your kind words about the team are truly appreciated, and we're so glad the support has had a positive impact.
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Review of

Hartley House Care Home

from P W (Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased to be able to stay at Hartley House prior to and following surgery. I have been very well supported and looked after in all respects.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you for your kind words. They're really appreciated. We're so glad you felt well supported before and after your surgery. Wishing you a smooth and steady recovery.
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Review of

Bradbury House Nursing Home

from John H (Son of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff always friendly and helpful
My mother looks like she's cared for a lot, and the home always lets us know about my mothers health and situation
My mother wasn't hardly eating at home, but know she eats every meal given to her
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear John,
Thank you so much for your kind words and lovely feedback. We are all really pleased to hear that your mother is settled, well cared for, and enjoying her meals. Our team works hard to ensure residents feel comfortable and supported, and it's reassuring to know this is reflected in her wellbeing. Keeping families informed is very important to us, so we are glad you feel kept up to date. Thank you again for taking the time to share your experience. Kind Regards Jane
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Review of

Appleton Lodge Nursing Home

from Sue J (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Appleton Lodge after a fall at home for some respite care. She has been very well looked after during her stay and her health has improved a great deal. All the staff are very friendly and approachable and answer any questions openly regarding mum. The care she has received has been
excellent. She has enjoyed all the meals and her appetite has returned.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing HomeDear Sue, Thank you very much for your kind feedback. We are delighted to hear that you feel your mother is very well looked after during her respite stay and that her health and appetite have improved while she is with us. It is lovely to know she enjoys the meals and feels supported.
The team will be especially pleased to hear your comments about their friendliness, approachability, and openness, as providing compassionate, high-quality care is always our priority. Thank you once again for your feedback. Kind Regards, Jane Holden, Home Admission Manager
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Review of

Lavenders

from Martin Y (Son of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Lavenders on a 2 week respite to see if she wanted to be in a care home in the first place. She was very worried and so were we. We didn't need to worry, because from the first week we could see a change in mum, she was very happy again after being on her own for nearly 3 years at home.
She was constantly saying what a nice place Lavenders was and how caring all the staff were to her. She made her mind up to stay full time very quickly and her anxiety and worrying about falling at home seemed to go away. Mum enjoys all the things that the staff have planned during the day and she likes to join in. All of the staff are really friendly to her family and always say hello when we turn up. All in all we couldn't have found a nicer place for her to live safely and in the knowledge we know she is being looked after very well.
Reply from Eleanor Healthcare Group, Lavender's Team at LavendersThank you so much for sharing this. We know how worrying that first step can be, so it's lovely to hear how quickly things turned around and how much more settled and happy your mum feels. That sense of reassurance for both her and your family is so important. We're really grateful for your trust, and it's wonderful to know it feels like the right place for her.
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Review of

Hartley House Care Home

from Diane C (Wife of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband, who has dementia and serious mobility problems, was admitted to Hartley House two months ago. The staff are gentle, kind and patient (both with the residents and their relatives). Any care issues are addressed promptly. I feel reassured that my husband is well cared for and cared about.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for your kind words. It's so important to feel reassured in situations like this, and we're really glad that sense of care and patience has come through. Knowing your husband is being looked after with kindness and attention means everything. We truly appreciate your trust.
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Review of

Bradbury House Nursing Home

from Stephen R (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98 year old mother was transferred to Bradbury House from Hospital 10 days ago. This is a big challenge for my mum as until 2 months ago mum was mobile and enjoyed trips out. Now mum is bed bound. This is all new to me and the family too. The staff are so caring and nothing is too much trouble, they
are like extended family. Mum's room is lovely and cosy with a lovely view of the trees. The whole Care Home is kept very clean. Thank you for welcoming mum and for the really kind way that you look after her.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Stephen, Thank you so much for taking the time to write a review on your experience of Bradbury House. We are so pleased that you find the staff so caring and nothing is too much trouble. It is lovely to hear you find your mother s room cosy, with a lovely view of the trees. We are all very proud of the care we provide, and we will make sure the care team receive your feedback. It really makes a difference to know our efforts are appreciated. Thank you once again for reviewing Bradbury House. Kind Regards Jane
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