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Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

Only the locations & reviews in Kent for Eleanor Nursing and Social Care Ltd are showing below.

View the details of all 11 locations (with 608 reviews) owned by Eleanor Nursing and Social Care Ltd

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Eleanor Nursing and Social Care Ltd Locations in Kent (7)

 - Browse 7 Care Homes owned by Eleanor Nursing and Social Care Ltd in Kent
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Halden Heights Nursing Home
Ashford Road, High Halden, Ashford TN26 3BP 
9.8 128 reviews
Halden Heights Nursing Home, Ashford, Kent
"Since our mum went to Halden Heights, the team have been absolutely amazing. Mum had memory & mobility problems, but she was always part of…"   Read all 128 reviews
  • from £1,925 / week
  • 101 Rooms
Location Type Care Home

Welcome to Halden Heights Care Home, a prestigious facility located in the heart of Ashford. As a valued part of the Eleanor Healthcare Group, the home prioritises the well-being of residents above ... Read more about Halden Heights Nursing Home

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Hartley House Care Home
Hartley Road, Cranbrook TN17 3QN 
9.8 43 reviews
Hartley House Care Home, Cranbrook, Kent
"My week's rest in Hartley House was informative and interesting. The amount of care and understanding for so many different problems and…"   Read all 43 reviews
  • from £1,700 / week
  • 57 Rooms
Location Type Care Home

Welcome to Hartley House Care Home, a cherished part of the Eleanor Healthcare Group, operating since 1979 with a rich legacy of providing exceptional care to residents. Nestled in the serene ... Read more about Hartley House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Appleton Lodge Nursing Home
Royal British Legion Industries, RBLI Village, Milner Road, Aylesford ME20 7FU 
9.7 33 reviews
Appleton Lodge Nursing Home, Aylesford, Kent
"The staff are very caring, friendly and professional. They go out of their way to engage with my Father. The home is clean. The look to…"   Read all 33 reviews
  • from £1,760 / week
  • 15 Rooms
Location Type Care Home

Appleton Lodge Care Facility is situated in the RBLI Village in Aylesford, Kent. Appleton Lodge is part of the Eleanor Healthcare Group offering high quality care for elderly people and those ... Read more about Appleton Lodge Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lavenders
41 Lavenders Road, West Malling ME19 6HP 
9.7 60 reviews
Lavenders, West Malling, Kent
"As soon as my mum walked into Lavenders, she knew it was the right place for her. She was fed up with living until she moved in. My mum…"   Read all 60 reviews
  • from £1,150 / week
  • 59 Rooms
Location Type Care Home

Lavenders is situated in pleasant countryside surroundings and pursues a philosophy of care that respects the individual and their aspirations. A safe and happy environment enables each Resident to ... Read more about Lavenders

Older Person Care Permanent Care Respite Care
  • Residential Care
Bradbury House Nursing Home
Milner Road, Aylesford ME20 7NF 
9.6 91 reviews
Bradbury House Nursing Home, Aylesford, Kent
"My husband moved into Bradbury House Nursing Home, Aylesford in August 2025 for respite care whilst I was having chemotherapy treatment and…"   Read all 91 reviews
  • from £1,650 / week
  • 50 Rooms
Location Type Care Home

Welcome to Bradbury House Nursing Home, a highly-regarded care facility nestled in Aylesford, Kent, close to Maidstone. The team specialise in providing comprehensive dementia care and nursing ... Read more about Bradbury House Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Pine Lodge Care Home
26-32 Key Street, Sittingbourne ME10 1YU 
9.1 61 reviews
Pine Lodge Care Home, Sittingbourne, Kent
"My Mum had a week's respite this week, and I can't praise the staff enough for making my mum's stay so positive! Mum was engaged with all…"   Read all 61 reviews
  • from £1,200 / week
  • 59 Rooms
Location Type Care Home

Welcome to Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, serving the community of Sittingbourne, Kent. Pine Lodge is a residential home. With a legacy of compassionate care, ... Read more about Pine Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rose House
25-27 Railway Street, Gillingham ME7 1XH 
5 reviews
  • 18 Rooms
Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Eleanor Nursing and Social Care Ltd Reviews in Kent (421)

9.7

Eleanor Nursing and Social Care Ltd has a Group Review Score of 9.7 (9.656) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing and Social Care Ltd must have a Review Score.

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Review of

Bradbury House Nursing Home

from Jean S (Wife of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Bradbury House Nursing Home, Aylesford in August 2025 for respite care whilst I was having chemotherapy treatment and necessary recovery. He was there for 5 months. Whilst there he was extremely well cared for. The staff were so kind to him and made him very welcome. His room
was well equipped with everything he could possibly want and was always kept so clean. The meals were varied, suiting all tastes and the Christmas lunch was superb. Activities were varied and a lot of fun, some being cleverly devised to give residents some exercise as well as enjoyment.
I would highly recommend Bradbury House.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Jean, Thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your very kind words. It's lovely to hear you felt your husband was extremely well cared for, and the staff were so kind to him and made him very welcome. It is so pleasing to hear all meals were varied and suited all tastes, especially Christmas lunch. We are all very proud of the care and support we offer to all our residents, and thank you for highly recommending Bradbury House. Thank you once again for reviewing us.
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Review of

Hartley House Care Home

from Eileen L (Respite Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My week's rest in Hartley House was informative and interesting. The amount of care and understanding for so many different problems and people they care for.
Your staff work long hours and have an understanding of all problems. You must be most proud of them. Thank you for taking care of me, and thank
you to the actual staff that were so lovely to me.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for your lovely message. We're really pleased to hear your stay was a positive and insightful experience. It means a great deal to know you felt cared for and understood during your time with us. Your kind words about the team will mean so much to them. Thank you again for taking the time to share this.
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Review of

Halden Heights Nursing Home

from Andrew F (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our mum went to Halden Heights, the team have been absolutely amazing. Mum had memory & mobility problems, but she was always part of the activities & events. We were able to make mum's room like her old home, which was a great comfort to her.
All the staff have been so kind, caring and supportive,
especially during mum's end of life care.
As a family, we would thoroughly recommend Halden Heights. Thanks again to all the team under Daisy's management.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for such a heartfelt message. It means a great deal to hear how supported your mum felt, and that she was able to stay involved and surrounded by warmth despite the challenges she faced. Being able to make her space feel familiar and comforting is so important, and we're glad that brought reassurance to you all. We're especially grateful for your kind words about the team during such a sensitive time. Thank you for your trust and recommendation.
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Review of

Halden Heights Nursing Home

from R N (Sister of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were all very impressed with the staff. So generous to all of us. So lovely and warm and attentive.
We are so grateful to all of your for your support.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeIt really means a lot to hear that you felt supported and welcomed. Knowing the warmth and attentiveness of the team made a difference to you all is incredibly special. We're truly grateful for your words and your trust.
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Review of

Hartley House Care Home

from Helen M (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 2 years now, we are very pleased with her care, the staff and management are very approchable and any issues we've had are sorted promptly.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you for your kind message. It's great to hear that your mum has been well cared for and that communication has been positive throughout. We really appreciate your trust and continued support.
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Review of

Halden Heights Nursing Home

from Linda R (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot put into words the care we have all been shown by all staff members. xxx
My mom was end of life, but with love and care, she got better.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your beautiful message. It's incredibly moving to hear that your mum's condition improved, and that the care and kindness shown made such a difference to all of you. Your words mean a great deal to the whole team and we're honoured to have been part of your journey.
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Review of

Halden Heights Nursing Home

from Sally R (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother spent nearly 8 months at Halden Heights. She had complex health needs which required specialist nursing. We found the care to be consistent and good. The medically qualified nursing staff were extremely supportive - both for helping my mother settle in and keeping us, the family, up to date
and informed about her treatment. The carers were friendly and a number of them developed a real rapport with my mother - not easy as she was deaf. Against the odds the staff managed to coax and encourage my mother to sit in the residents' lounge each day - no mean feat as she was very frail and mainly bed-bound when she arrived. It's a challenging time when a family member needs to move into care, but the management and staff worked well to ease the transition for us all. We attended a number of the 'friends & family' activities that were put on for everyone to enjoy - it was lovely to see staff and residents getting involved in the entertainment. HH is a good and caring facility.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for sharing such a thoughtful and honest reflection. It means a great deal to hear that your mum received the specialist care and support she needed, and that both she and your family felt well looked after throughout. We know how difficult that transition can be, so it's heartening to know the team helped make it a little easier. Your kind words about the connection the staff built, especially given the challenges, truly mean a lot. We're so pleased those shared moments, like the friends and family activities, brought some light during a difficult time. Thank you again for your trust and support.
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Review of

Bradbury House Nursing Home

from Sasha L (Partner of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to share my positive experiences regarding the care my partner is receiving at Bradbury House Nursing Home, Aylesford.
It truly feels like living in a four-star, fully inclusive hotel. The food is excellent-well-presented, home-cooked, and served in the dining room. The rooms are all
very airy, featuring large windows and en-suite facilities, each equipped with a television, making them very comfortable. The care home also offers a variety of full activities throughout the day, and the cleanliness is consistently excellent, maintained to a high standard.
All of the staff are incredibly friendly and approachable. They genuinely care for the residents and create a warm, welcoming environment. My partner is very happy there, and I am more than satisfied with the level of care and support he receives.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Sasha,
Thank you for taking the time to write a review of your experience of Bradbury House. It is so pleasing to hear you find the food is excellent, well-presented, home cooked, and served in the dining room. Also that you find the rooms are all very airy, featuring large windows and en-suite facilities, each equipped with a television, making them very comfortable. I am so pleased that you find the home has full activities throughout the day, and the cleanliness is consistently excellent, maintained to a high standard, and you find there is a warm, welcoming environment. We are all very proud of the care and support we offer to all our residents, and we are so pleased you are both happy. Thank you once again for taking the time to review us, this is much appreciated.
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Review of

Bradbury House Nursing Home

from J H (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into the home in December 2025. All staff from day one have made him and us feel welcome,safe and cared for. They go above and beyond on a daily basis. The activities calendar is excellent and varied. My dad eats well, always tells me how good the food is.
And when he's sundowning at
4am, the night team get him a cup of tea. Knowing he's safe means I can finally get sleep too.
The laundry is super quick, the care team make dressing and showering a nice experience for him. And reception staff are great. The admissions team made it feel more like a chat and helped with the forms.
It's been the best thing for my dad.
I have no complaints.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeThank you so much for taking the time to write a review on your experience of Bradbury House. I am so pleased that you have all felt welcome, safe and cared for. It is great to hear you find the activities calendar varied and excellent, and that your dad is eating well. We are all pleased to hear this has been the best thing for your dad. The team here are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review of

Hartley House Care Home

from Michael M (Husband of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Hartley House for 18 months now. In that time her vascular dementia has swung constantly and neither the staff or myself know where we'll be in the next hour.
Having looked at several other homes, I chose Hartley for several reasons - it is single story, and so she was not shut
in on the first floor. Being built around two courtyards it is easy to navigate. Another point is that - there is never any smell- you can't say that about some other homes.
No matter what her mood, ALL of the staff are wonderful. I was amazed that after the first week, many of them already greeted me warmly by my first name.
There is an open door policy with regard to the Manager, Team Leaders and so you can always talk to them.
Her room is probably the furthest from the main door and like some others is due for refreshing in the near future.
In the unfortunate circumstance that a relative or loved one needs dementia care, I wouldn't hesitate in recommending Hartley House.
Reply from Eleanor Healthcare Group, Hartley House Team at Hartley House Care HomeThank you so much for sharing your experience so openly. It's clear how much thought and care went into choosing the right place for your wife, and we're truly grateful that you placed that trust in Hartley House. Dementia can bring so many ups and downs, and we're glad the team has been a consistent, supportive presence for both of you. Your kind words about the staff, the environment, and the open communication really do mean a lot and we're always here to listen, support, and improve wherever we can. Thank you again.
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Review of

Halden Heights Nursing Home

from Jemma E (Relative of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Joan was so well cared for at Halden Heights, she very quickly became friends with all the staff there, no matter what their role. She felt at home and loved. It was a great comfort to us to know Joan was being so well looked after. The rooms are clean, there was a good choice of food, and the activities
were fun and varied. We felt extremely welcome as family members too and always greeted with a friendly smile.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your lovely message. It's truly heartwarming to hear how at home Joan felt, and that the connection she built with the team brought comfort to you all. Knowing she felt loved and well cared for means everything. We're so grateful for your kind words and were honoured to be part of her journey.
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Review of

Bradbury House Nursing Home

from Carly H (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed at Bradbury House for a respite period. Her room was lovely and the staff were very nice. They look after mum well and have checked on her since she has moved on. They are very caring and thorough, plus always available if we needed support.
Reply from Jane Holden, Home Admission Manager at Bradbury House Nursing HomeDear Carly, thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your very kind words. It's lovely to hear that you have found the staff caring and through, and available if you needed support. I am so pleased to hear that your mum's room was lovely too. We are all very proud of the home, and of the care and support we offer to all our residents. Thank you, once again, for reviewing us. Jane Holden, Admissions Manager
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Review of

Halden Heights Nursing Home

from E K (Friend of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The place is clean and doesn't smell of urine or poop which is very common in some home care facilities. The well kept gardens are a refuge for mentally and physically able patients to relax and mingle.
The staff are very friendly and always ready to listen, not only to the patients concerns but to
the family members as well.
Patient care is excellent despite of personnel shortage at times. I hope that administration will be able to solve the staffing problem.
I don't know the inner workings but I can say that
The facility is like a well oiled machine that runs very smoothly.
Thank you to everyone.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your thoughtful and honest message. I's wonderful to hear that the cleanliness, gardens, and warmth of the team have made such a positive impression, both for residents and families alike. We truly appreciate your understanding around staffing, and please know it's something we're actively working on. Your kind words mean a great deal to the whole team. Thank you again for your support.
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Review of

Halden Heights Nursing Home

from R L (Ex Family Member) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a friend at Halden Heights Nursing Home last year, and I must say I was very impressed. When you enter, you don't smell urine, which is often the first thing you notice in other nursing homes. I was also impressed with the very friendly staff. I highly recommend it to anyone looking for a
nursing home.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you for sharing your experience. We're so glad your visit left a positive impression. A warm welcome, a clean environment, and kind staff are exactly what we strive to provide every day. Your recommendation is truly appreciated.
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Review of

Pine Lodge Care Home

from S H (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came into the home in October 24. At first it was very good, but went very down hill when the then manageress left. I, and my family were concerned, but under the present manageress the improvements have been really good. She is very approachable and hands-on, and the staff are caring and friendly.
We have all noticed the improvement in the atmosphere in the home. It now feels welcoming again, and I am always updated on any change in my mum's health. I am very pleased with Mum's case
Reply from Eleanor Healthcare Group, Pine Lodge Team at Pine Lodge Care HomeThank you so much for your honest and thoughtful feedback. We understand how unsettling it can be when things change, so it's really encouraging to hear that the improvements under the new manager have made such a difference. It's great to know the home now feels welcoming again and that communication has been reassuring. We're truly grateful for your trust and are so pleased to hear your mum is doing well.
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Review of

Lavenders

from Rob M (Son of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as my mum walked into Lavenders, she knew it was the right place for her. She was fed up with living until she moved in.
My mum loved living at Lavenders, it's a warm, friendly, well-established home with friendly , caring staff and residents that openly welcomed her. She had a new lease of
life, it was wonderful to watch - she bloomed.
She loved the home cooked food on offer and the cooks were happy to talk to her to adjust meal size to her needs. She was always telling us what was on the menu.
Unfortunately, she was only there for a short time, but long enough to know that she was happy there. She had her own room . There is plenty of activities to do which she joined in and loved.
She had as much help with her needs as she needed, still keeping her independence, going for walks around the lovely grounds or the town/park nearby or out in the car with us.
It's a shame that she couldn't have more time at Lavenders - she loved it. Thank you for looking after her!
Reply from Eleanor Healthcare Group, Lavender's Team at LavendersThank you so much for sharing such a heartfelt message. It's incredibly moving to hear how your mum found comfort, joy, and a renewed sense of life during her time with us. Seeing someone truly bloom and feel at home is everything we hope to offer. We're so sorry her time with us was short, but it means the world to know it was meaningful, not just for her, but for your whole family. Thank you for your trust, and for letting us be part of her journey.
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Review of

Pine Lodge Care Home

from S T (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are kind, caring, thoughtful - no problems at all. Cannot praise them enough. Food is good quality. Mum is very happy - although sometimes have to wait for toilet needs (short staffed?) Emails to management not always answered promptly.
Reply from Eleanor Healthcare Group, Pine Lodge Team at Pine Lodge Care HomeThank you so much for your kind words and honest feedback. We're so pleased your mum is happy and well cared for, and we're equally grateful that you've raised a few areas of concern. Please rest assured that we take them seriously, and we'll make sure they're looked into and addressed as a priority. Your support and trust are truly appreciated.
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Review of

Halden Heights Nursing Home

from Rosette U (Friend of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my visit, I found the home to be spotless and fresh-smelling. The staff greeted me with warm, friendly smiles. The residents were comfortably seated in the lounge, all dressed nicely. I spent most of the day there, and it was wonderful to see how much they enjoyed their activities. It truly brightened
my day to see elderly residents happy, engaged, and not just sitting alone in a corner waiting for family. Halden Heights truly feels like a caring family home
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your lovely message. It's heartwarming to hear that your visit left such a positive impression. Seeing residents happy, engaged, and well cared for is exactly what we strive for every day. We're so pleased the home felt warm and welcoming to you. That sense of family means everything to us.
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Review of

Halden Heights Nursing Home

from Ruth G (Power of Attorney of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have valued the care and attention of all the staff both for Margaret and us. We'll eternally recommend Halden Heights to others.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you so much for your kind words. We're so glad the care and support have made a difference to both Margaret and your family. Your recommendation means everything to us, and we're grateful for your trust.
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Review of

Halden Heights Nursing Home

from Fiona M (Partner of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was happy with the care and attention my partner received whilst living at Halden Heights for six months. The nurses were cheerful and smiled, and there was a good atmosphere in the home. It did not feel like an institution. Well done.
Reply from Eleanor Healthcare Group, Halden Heights Team at Halden Heights Nursing HomeThank you for your kind words. We're so glad to hear that your partner felt well cared for and that the atmosphere felt warm and welcoming. Creating a space that feels like home, not a facility, is something we care deeply about. Your feedback is greatly appreciated by all of us.
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Awards / Recognitions (2)

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