Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

Thank you so much for your kind words and it really means a lot to us. We're so glad to hear your husband feels happy and at ease. Knowing he enjoys the atmosphere and feels respected and cared for is exactly what we hope for every day. Your support and trust mean the world. Thank you for sharing this.

Thank you so much for your thoughtful message. It really means a lot that you've taken the time to share your observations. We're so glad to hear how much your mum, and others, enjoyed the regular entertainment. We completely understand how noticeable the change has been, especially for those who visit often and see the day-to-day rhythm. Please know that we are actively working on introducing new activities and experiences to keep things fresh, engaging, and meaningful for everyone. Your feedback is a helpful reminder of just how important those special moments are and we're committed to bringing more of them back.

Thank you so much for your lovely message. It's been a joy to see you grow stronger each day, and to know that you felt genuinely cared for means everything. Your determination and positive spirit were a big part of that journey, and we're so glad we could be there to support you through it. Wishing you continued strength and steady steps ahead. You've done brilliantly.

Thank you so much for taking the time to share your feedback. We really appreciate your honesty and your kind words. We're so pleased to hear that you felt well cared for by the medical team and carers during your respite stay, and that our housekeeping staff helped make your time with us more comfortable. We're also very grateful that you raised concerns about the food service and presentation. It's clear that consistency was lacking, and we take that seriously. Your comments have been noted and will be shared with the relevant team to ensure improvements are made, especially around presentation and temperature control. Thank you again for your balanced and thoughtful feedback. We're glad your overall experience was positive, and we wish you continued recovery and good health.

Thank you so much for your kind and thoughtful words. We know how important it is for families to feel confident in the care their loved one is receiving and it's incredibly heartening to hear that you felt we provided a safe, comfortable, and positive environment for your father.On behalf of the entire team, thank you for your trust, your recommendation, and your heartfelt message. We send our warmest wishes to you and your family.

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is so lovely to hear that you found the home amazing, with lovely caring staff, who go above and beyond. It is also so pleasing to hear that you found the home spotlessly clean and family orientated. I am so pleased that you found the staff in Appleton Lodge always smiling and caring. We are all so very grateful for all of the support and comments that we receive in recognition of the great care that our team provide. Thank you once again for reviewing us.

Thank you so much for sharing your thoughts. It really means a lot. It's lovely to hear how well things are going and that the environment is making such a difference. The team will be so pleased to know their support is appreciated. We're truly glad it feels like the right place and that there's peace of mind knowing care and kindness are always close by.

Thank you so much for taking the time to share your thoughts. It's always reassuring to hear that, even during periods of change, the environment remains warm and the team continues to offer care with kindness and respect. Your feedback means a lot, and it's great to know that the atmosphere feels positive and supportive.

Thank you so much for your kind and thoughtful words. It's lovely to hear that your first experience has felt so positive and reassuring. Knowing that the warmth, care, and atmosphere here have made such an impression means a great deal to us. We really appreciate your feedback and we're so glad you've felt the genuine care that goes into each day.

Thank you so much for sharing this lovely feedback. It's heartwarming to hear how quickly your mum settled in and how much she enjoyed her stay. Knowing she felt welcomed, engaged, and comfortable really means a lot to us. We'll be sure to pass your kind words along to the whole team - they'll be so pleased to hear them!