Care Homes Owned by Eleanor Nursing and Social Care Ltd in Kent

Dear Judith, Thank you for your lovely feedback. We are delighted to hear that your mother-in-law felt well cared for during her respite stay. Our team takes great pride in getting to know each resident as an individual, so it's wonderful to know their kindness and understanding made such a positive difference. We will be sure to share your comments with the team. Thank you for choosing Bradbury House. Read less

Thank you so much for your lovely words. It's wonderful to hear that you enjoyed the Macmillan Coffee Morning and, more importantly, that you feel so happy and reassured with the care your father receives. Bringing residents, families and friends together for occasions like this is such an important part of life at Lavenders. Thank you for your continued trust in the team. It really means a lot to us. Read less

Home Admission Manager Read less

Thank you so much for such a lovely message. It means a great deal to know that your mum is settling in and that you've felt the warmth and support of the whole team around her. Moving into a new home is a big change for everyone involved, so knowing it's beginning to feel comfortable and familiar is really special. We're very grateful for your trust and for taking the time to recognise everyone who plays a part in making Lavenders feel like home. Read less

Thank you again for reviewing Bradbury House, Jane Holden, Home Admission Manager Read less

Thank you again for reviewing us. Jane Holden, Home Admission Manager Read less

Thank you so much for such a heartfelt message. We're deeply sorry for your loss, and incredibly grateful for the trust you placed in us during your mother's time at Halden Heights. Knowing that the care and compassion shown, particularly in her final days, brought you some comfort means more to us than we can say. Your words about the team are incredibly generous and will mean so much to everyone who had the privilege of caring for your mother. Thank you. Read less

Thank you so much for sharing such a thoughtful review. We know how difficult it can be to take that first step with respite care, so it's wonderful to hear that your mum's experience turned into such a positive one. Knowing she felt comfortable, cared for, and able to enjoy her time with us is exactly what we hope for. It also means a great deal that your family felt reassured throughout. Thank you for placing your trust in us, and we'd be delighted to welcome your mum back whenever she's ready. Read less

Thank you for taking the time to share your experience with us. We're so pleased to hear that you've found the team to be friendly, patient, and caring. Supporting people living with dementia requires compassion, understanding, and teamwork, so it's especially rewarding to know that the staff have been able to find the right approach to meet your partner's individual needs. We also appreciate your honest feedback about the environment. We're pleased that refurbishment work is now underway, and we're committed to continuing to improve the home to ensure it provides the best possible experience for our residents and their families. Thank you again for your thoughtful review and continued trust in us. Read less

Thank you so much for your lovely review. We're delighted to hear that your husband has settled in so well and that you've found reassurance in the care and support he receives. Knowing that you feel confident in the environment, the kindness of our team, and the daily experiences we provide means a great deal to us. Your feedback will be shared with everyone at Halden Heights, who work incredibly hard to create a safe, welcoming, and engaging home for every resident. Thank you again for your trust and support. Read less

Thank you so much for sharing this - it's wonderful to read. We know how worrying those first few weeks can be, so hearing how quickly your mum has settled and how much progress she's made is incredibly special. Seeing her regain confidence, enjoy being around others, and seem happier is exactly what we hope for every resident. Thank you for placing your trust in us. Your kind words will mean so much to the whole team. Read less

Thank you so much for your heartfelt message. We're deeply sorry for your loss, and we're truly honoured to have been able to care for your wife over the past two and a half years. It means so much to know that you felt supported throughout that journey, and that the care shown brought you comfort during such a difficult time. Your words are a wonderful tribute to the whole team, and we're especially grateful that you felt the same kindness and compassion extended to you as well. Thank you for your trust-it has been a privilege to be there for you both. Read less

Thank you so much for taking the time to share such a heartfelt message. We were honoured to have been able to care for your father-in-law during such an important time. It means a great deal to know that you felt reassured, supported, and able to place your trust in the team throughout his stay. Your kind words about the care, communication, and compassion shown to both your father-in-law and your family will mean so much to everyone here. Thank you again for your recommendation and for allowing us to be part of his journey. Read less