Care Homes Owned by Eleanor Nursing and Social Care Ltd in Hampshire

The kindness, understanding and care we have both received has been wonderful - from all staff. Thank you so much everyone, from the bottom of our hearts.

I am very pleased with my choice of residential care for my partner and I am very happy that she is receiving a very high standard of care.

I am so thankful to Stacy and all the staff at Bluebell Nursing Home who cared for and looked after my Mum in the last few months of her life. Mum was treated with the upmost respect, dignity and kindness. The medical team and carers were fantastic, making sure that not only was Mum kept comfortable but that my Dad and I were kept informed. Placing a parent in a nursing home is by no means easy, and I worried, a lot. However, I had no need to worry at all. Mum's room was lovely and homely. Dad could spend as long as he wanted with Mum. Just before Mum died, my Mum and Dad celebrated their 65th Wedding anniversary. Bluebell made sure it was celebrated in style. It was a joy to see Mum and Dad celebrate their big day together. When Mum died on the 24th September, Bluebell provided Dad and I with the most wonderful support. Thank you to everyone at Bluebell who cared for my lovely Mum. It is my greatest comfort to know how lovingly you cared for my Mum in the last few months of her life.

Find the staff very nice and friendly. They are very helpful & when you want to know anything they will go out of their way to kind the answer. Mum is very well looked after which the whole family are grateful for.

Thank you so much to everyone involved in my Dad's care. We are comforted to know that he had the best 'ending' one could possibly have - dignity, love, care, joy, peace and kindness. We are so very pleased that we chose the Bluebell Nursing Home for him to spend his last days. Thank you everyone!

My mother had been in Bluebell Nursing Home for fourteen months. She has been bedbound for all that time but always seemed happy and well looked after during all that time. Sadly, she passed away this week but her passing was dignified and the staff took great care of her during her last days. We were always informed of changes in her health and involved if any interventions were needed. We felt she was genuinely cared for.

My husband has recently been moved to Bluebell Nursing Home. I cannot fault anything about it and staff are so caring with him and he is very happy there.

My mum is very settled here. The staff are very caring and the standard of care excellent. I cannot find fault.

My husband moved into Bluebell Nursing Home in April after 9 weeks in hospital because needed nursing care. He has Alzheimer's and other health problems. I was made welcome and told to treat it like home. He is always treated with love and respect by carers. They are always friendly to me, I spend 5-6 hours a day with my husband. The staff are always busy having a large number of residents each to deal with personal care/ bed changing etc. A lot of residents, like my husband are bed bound. I have had concerns sometimes about the time it takes to answer buzzers - and feel there should be more looking in on patients, other than meals and pad changing. On the whole I am pleased and he is being looked after, something I couldn't have managed at home.

My mum moved into Bluebell Nursing Home in 2023 and it has a lovely environment and caring staff. Mum was poorly when she arrived and was diagnosed with vascular dementia, with the support and care that she receives at Bluebell, she has become more mobile and definitely happier. My worries and concerns have been taken care of because of the excellent care and professional approach by all of the staff at the home. Nursing, care, management, catering, cleaning and Mum definitely enjoys her weekly hair appointment. Thank you Bluebell, you are all stars to me.

The staff are friendly and caring. My Mother-in-law says the food is plentiful and very good as they try to cater to her requests. The room is nice with a large window giving lots of light. I believe there are activities for the residents which unfortunately my Mother-in-law cannot join in with as she is bedridden and unable to go downstairs. Would be nice for her if activities could be provided in her room. More channels on the TV would be nice.

My mother stayed at the Bluebell Nursing Home and she was very well loved and cared for by all the staff. The staff would get her up and take her to the lounge and to the garden when the weather was nice, she was always smiling from ear to ear. The Bluebell became another home to me and my family. In the end stages of mums life, the care staff were exemplary with her care. It's a 5 stars for Bluebell.

All the staff at Bluebell Nursing Home are amazing. They go above and beyond their job role! They involve us with everything that goes on at the home and keep us well-informed on everything. It's so homely because the staff are so friendly and welcoming. The care they provide is outstanding. Five stars do not seem enough.

Mum is well looked after. She loves the food and is always given a choice, and nothing is too much trouble for the chef. There are some outstanding carers here who go over and above as they know Mum likes company in her room and they like to keep her happy. Any issues that have arisen have always been addressed immediately.

Bluebell are magnificent. For someone recovering from sepsis, a heart attack, pneumonia and Covid, things for me were not looking good. It's because of the kindness and professionalism of the staff at Bluebell that I made such an extraordinary recovery. I will be forever grateful for all their hard work. I will be moving to supported living following my long stay here, but I will miss them very much. Thank you, Bluebell.

My aunt is in Bluebell Nursing Home and I have found the staff to be very good at their jobs. They are both caring and attentive towards the patients and very professional at their jobs. I am happy that her needs are being taken care of.

My beloved Nan was looked after by the wonderful staff at Bluebell. They showed love, care and attention to detail, especially in her last days. I'll forever be grateful for that and the support they showed me.

Thank you to you all for looking after my grandad so well.. xx

My mum was moved from being in hospital really poorly for 5 months into Bluebell Nursing Home In Dec 2019, we visited other homes and was not prepared to move our mum just anywhere, when viewing Bluebell we knew instantly that it was a lovely run home. Mum moved in bed-bound with complex needs of mental health problems. She completely changed for the better living there, had never seen her so happy or contented for years after suffering terrible anxiety she just relaxed and enjoyed it, she loved all the staff who are all excellent!!! I and my sister loved visiting her and seeing her soo happy. Then lockdown hit but we never ever worried about her, they kept us informed of everything and had weekly video calls with mum even when she became really poorly and probably could have gone into hospital, we decided we wanted her to stay where she felt safe and secure with staff who she knew and knew her character best, at end of life we all came said goodbye .. amazing care home

My grandmother was at Bluebell for just over a month. She received wonderful care and enjoyed the food and activities on offer. All the staff I came into contact with when visiting were lovely and showed care and warmth to my nan.