Care Home Owned by Eleanor Nursing and Social Care Ltd in Hampshire

hand so to speak. They treated him with dignity and humanity.
Sadly, my Dad passed away on 9th March. We, his family, are so grateful for the wonderful support following his death. They have been so kind, especially to my Mum and have said that she is welcome to visit whenever, its not a case of 'goodbye' for her if she would like to remain in contact with the Bluebell.
Thank you so much to everyone involved in my Dad's care. We are comforted to know that he had the best 'ending' one could possibly have - dignity, love, care, joy, peace and kindness. We are so very pleased that we chose the Bluebell Nursing Home for him to spend his last days. Thank you everyone!

always informed of changes in her health and involved if any interventions were needed. We felt she was genuinely cared for.

hours a day with my husband. The staff are always busy having a large number of residents each to deal with personal care/ bed changing etc. A lot of residents, like my husband are bed bound. I have had concerns sometimes about the time it takes to answer buzzers - and feel there should be more looking in on patients, other than meals and pad changing. On the whole I am pleased and he is being looked after, something I couldn't have managed at home.

have been taken care of because of the excellent care and professional approach by all of the staff at the home. Nursing, care, management, catering, cleaning and Mum definitely enjoys her weekly hair appointment. Thank you Bluebell, you are all stars to me.

is bedridden and unable to go downstairs. Would be nice for her if activities could be provided in her room. More channels on the TV would be nice.

the end stages of mums life, the care staff were exemplary with her care. It's a 5 stars for Bluebell.

do not seem enough.

addressed immediately.

work. I will be moving to supported living following my long stay here, but I will miss them very much. Thank you, Bluebell.

at all times especially in the days leading to my grandfathers sad passing, ensuring we always felt comfortable and offered refreshments often, and all staff answered any questions we had with confidence. My grandad was moved into the home on his birthday and the staff were so amazing, allowing us to come in to see him and the chef even made him a special cake! The food was always top-notch produced fresh on-site, filling the home with the lovely aroma, and always looked so filling/appetising. My grandad always looked so well kept and cared for in the time he was there.
Thank you to you all for looking after my grandad so well.. xx

health problems. She completely changed for the better living there, had never seen her so happy or contented for years after suffering terrible anxiety she just relaxed and enjoyed it, she loved all the staff who are all excellent!!! I and my sister loved visiting her and seeing her soo happy. Then lockdown hit but we never ever worried about her, they kept us informed of everything and had weekly video calls with mum even when she became really poorly and probably could have gone into hospital, we decided we wanted her to stay where she felt safe and secure with staff who she knew and knew her character best, at end of life we all came said goodbye .. amazing care home

and made him smile. I was with him as he died and I can honestly say he could not have been more peaceful. You will ever be in my heart and prayers Bluebell. Thank you always.

sitting and talking to her, including the cleaning staff who would bring in cakes. I could go on the most excellent place to be.