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Care Homes Owned by Eleanor Nursing and Social Care Ltd in London

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Eleanor Nursing and Social Care Ltd in London

Only the locations & reviews in London for Eleanor Nursing and Social Care Ltd are showing below.

View the details of all 14 locations (with 703 reviews) owned by Eleanor Nursing and Social Care Ltd

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Eleanor Nursing and Social Care Ltd Locations in London (3)

 - Browse 3 Care Homes owned by Eleanor Nursing and Social Care Ltd in London
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Heavers Court
122/124 Selhurst Road, Selhurst, London SE25 6LL 
9.8 27 reviews
  • 60 Rooms
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Eleanor Nursing and Social Care Ltd Reviews in London (80)

9.6

Eleanor Nursing and Social Care Ltd has a Group Review Score of 9.6 (9.559) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eleanor Nursing and Social Care Ltd must have a Review Score.

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Review of

Addington Heights

from June W (Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are caring and friendly, food is varied and good, room is comfortable and welcoming, there is always something going on, I am really enjoying my stay and have made new friends, the carers also are very welcoming when I have visitors
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Review of

Langley Oaks

from Sharon L (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langley oaks is a home from home, I would love to pop some names of the wonderful staff who are like family for mum! I can honestly say my mum is so happy to live here forever as she keeps telling me! The family of staff are truly amazing and caring and mum is so very lucky and I'm truly grateful for
the kindness, support and care and her quality of life is amazing and it's just such a pleasure to hear mum speak so highly of how lovely the food and drinks are, how clean and tidy her home is and how everyone friendly and her room is lovely and the gardens are beautiful and she cannot wait until the summer to see the garden in full bloom! I would never want her to be anywhere but here as she is finally living the wonderful life she so truly deserves and I couldn't be happier!! Every need is catered for and nothing is too much, she is treated with the upmost of dignity, she is safe, there are lots of activities and they have gone above and beyond and I'm truly thankful and grateful!
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Review of

Langley Oaks

from Aggie M (Wife of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been staying at Langley Homes several times for 1-2 weeks respite care. He has many complex needs which are always met by the caring, kind and supportive staff. Langley Oaks has been a godsend to us as we have no other family in the UK and he can't be left on his own anymore while I need
to have a break from my caring and work responsibilities to allow me to recharge my batteries. Many thanks to Victoria, Kerry, Alba and the rest of the team for doing your best and looking after Ted so well!
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Review of

Langley Oaks

from Kim T (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has been residing at Langley Oaks for nearly four years. In that time he has been very well cared for and treated with respect. His room is always immaculate and comfortable. The meals are always varied and plenty of choice. I am always contacted if there are any issues or problems and
have piece of mind that he is being well cared for. His health has been stable as he has regular health checks and proper medication. The staff are always very friendly and approachable. The only downside is not enough use of outdoor space and possibly mere use of minibus to take residents out.
Reply from Samantha Debenham, Reviews Team at Langley OaksThank you for sharing your thoughts regarding Langley Oaks. Your kind words about our home and the care provided to your stepfather are greatly appreciated.
We acknowledge your comments regarding use of the outdoor space and the minibus. We always encourage residents to partake in trips out and activities outside where the weather permits. Nevertheless, we always welcome feedback from residents and their loved ones regarding the activities and experiences we provide.
The Home Manager is glad to listen to any suggestions and feedback anytime and we encourage you to reach out to them to discuss this further if you wish.
Once again, thank you for sharing your feedback for Langley Oaks. Your input is invaluable to us.
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Review of

Heavers Court

from Jennifer L (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had an outstanding experience with Heaver court care home, my father has been a resident since April 2025 .
I am blown away by the exceptional care and service provided. The staff & management are professional & caring , they go above and beyond to ensure my father & all the residents are comfortable
& happy.
The facilities are clean & well maintained, with a range of activities to keep the residents engaged and stimulated. My father enjoys all the delicious & nutrition foods available.
What really stood out was the compassion & kindness shown by all staff & management, they truly care about the residents and family members & it shows .
I am absolutely delighted with my dad wellbeing, he has settled in well, & he expresses his feelings by saying how he likes the care home & all the carers.
I have a peace of mind when I leave my father after visiting, as I know he is happy and comfortable, & has made many friends who are in the same level of understanding.
Reply from Jacqueline Johnson, Reviews Team at Heavers CourtHi Jennifer L (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Heavers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Addington Heights

from Ciro C (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all the staff are incredibly responsive to all the needs of my mother.
The quality of care and attention is outstanding. Very happy with the service my mother is provided. Communication generally is v. good.
Reply from Fiona Madder, Reviews Team at Addington HeightsThank you very much for taking the time to leave us feedback about your experience. At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time. Many thanks the Care UK team.
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Review of

Langley Oaks

from Tracy P (Friend of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roger has been in Langley Oaks for 3 months. The dedicated care that Roger was given is second to none. We cannot thank all of the staff enough for looking after Roger in what turned out to be his final months.
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Review of

Heavers Court

from Milen A (Nephew of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best service, best place and overall best experience i have seen in ages. I am delightful with the care my auntie receive in this place. Everyone is so helpful and caring. We are so happy with the accommodation and the food too. Very clean and always look and smell fresh.
Reply from Jacqueline Johnson, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.
At Heavers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Heavers Court

from N D (Son of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again mum received a wonderful time at Heavers
Management staff are so lovely making sure mum in good care
Well recommended centre to friends.
Mum was clean room was clean everyone was happy
Will book again
Thanks
Reply from Jacqueline Johnson, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.
At Heavers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Heavers Court

from R P (Son of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are all extremely caring, respectful, professional and just absolutely amazing.
We couldn't have wished for a better place for my mums respite. They made her feel welcome and totally cared for during her stay. They made everything so simple, effortless and nothing was too
much trouble.
Just brilliant.
Reply from Jacqueline Johnson, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.
At Heavers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Addington Heights

from S M (Daughter of Resident) published on 17 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum reached 100 years old and the staff and team done such an amazing job with balloons, food, a lovely singer and the local mayor came too it was truly an incredible day in the balcony and all the other residents joined in the fun


What a great celebration so thank you Addington heights.

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Review of

Heavers Court

from Christine I (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The place is very clean and tidy. The staff are very kind, caring, and compassionate. They are really looking after my mum and she looks very happy to be there. Very welcoming of families and not very restricting of visiting times allowing us to see her more. I am very happy and impressed.
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Review of

Heavers Court

from Evelyn O (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with the care home has been nothing but excellent. The home is very clean both inside and out. The residents are well taken care of. Their welfare is taken care of excellently. Residents are kept clean down to their toe nails. I have nothing bad to say about their service
Reply from Fiona Madder, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.

At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Langley Oaks

from Tanya T (Daughter-in-law of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled very well and the staff have welcomed her & give her support at all times. Nothing is too much, and they are very dedicated.
Reply from Fiona Madder, Reviews Team at Langley OaksThank you very much for taking the time to leave us feedback about your experience.
At Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of

Heavers Court

from R E (Niece of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I went to visit my Uncle, the premises was very clean. The staff were very friendly and I was very impressed with the service and care provided to him. All the residents also looked very well looked after.
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Review of

Langley Oaks

from William S (Son of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My ailing mother spent over a year in the professional care of Langley Oaks. All of the staff were wonderful, accommodating and caring to my 94 year old mother and all of her visiting family. From management to medical, domestic, catering and general carers they gave a very personal and understanding
service in a very pleasant environment. As a family we are very grateful to them.
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Review of

Heavers Court

from Allan F (Next of Kin) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of our family would like to thank the management & staff of Heavers Court for caring for our Mum/Grandma/Great Grandma & Friend from February 2020 to January 2025 when we sadly lost her.
Thankyou to you all.
Reply from Fiona Madder, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review of

Heavers Court

from Brian P (Son of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heavers Court Care Home is an exceptional care home. Very clean lovely decor. All staff very friendly and helpful at all times especially the Care Manager who goes out of her way to keep everyone informed of any developments regarding my Mothers stay at this lovely care home. Location is very good,
her room is of a very high standard and very well furnished. All communal areas are exceptional as well. Also we have had several family members and friends who also commented on the high standard of Heavers Court Care Home. Well done to everyone. And please pass on my thanks and regards as my Mum is very settled and very happy to be part of this excellent care home. From a devoted Son who lives in Herne Bay Kent.
Reply from Fiona Madder, Reviews Team at Heavers CourtThank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team
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Review of

Heavers Court

from Lesley N (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience is of my mother being very happy and content at Heavers Court Care Home. I see her engaging really well with all the other residents, including their relatives and staff. She thoroughly enjoys taking part in various activities, and tells me she likes the food and also likes her room. I
feel very reassured when I see her and I really appreciate the kindness and dignity she is treated with. Each visit I find her room clean and tidy. I am extremely happy with the communication I have with the Carers and Manager as I am kept updated about activities or any personal issues and it is easy for me to raise any issues or provide feedback. Heavers Court has a very friendly and calm atmosphere. Only negative feedback which I shared along with others at the most recent Relative's Meeting is unreliable access to the building at weekends when there's no one on reception, it can take too long to get access into the building
Reply from Samantha Debenham, Reviews Team at Heavers CourtThank you so much for taking the time to share your positive feedback. We are delighted to hear that your mother is happy and content at Heavers Court and that she enjoys engaging with fellow residents, staff, and taking part in the activities. It's wonderful to know that she is comfortable in her room and enjoys the meals we provide.

We truly appreciate your kind words about the high standards of care, kindness, and dignity that we strive to maintain at Care UK. We are also glad to hear that our communication with you has been helpful and that you feel reassured and well informed about your mother’s wellbeing.

Thank you for sharing the concern regarding access to the building during weekends. We absolutely understand how important it is for families to have easy access, and we will be looking into improving the reception arrangements to ensure that everyone can enter the building without unnecessary delays. Your feedback is incredibly valuable to us, and we are committed to making any necessary improvements.

We are grateful for your continued trust and support, and we are so glad that you and your mother has had a positive experience with us at Heaver Court. Should you have any further concerns or suggestions, please do not hesitate to reach out directly to the Home Manager who would be more than happy to assist you.
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Review of

Heavers Court

from Sylvia O (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loves it in this home. Mum has been here a few months and she absolutely loves the companionship. Great staff who manage Mum's care needs and give all the residents activities that keep them happy.
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Awards / Recognitions (2)

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