Care Homes Owned by Eleanor Nursing and Social Care Ltd in East Sussex

Manager Kelly is great. We have no worries with home and Brian is very happy at Roselands

Roseland staff went above and beyond today with these summer Barberque for all the residents and family and friends all staff dressed in 50s outfits and also done a dance which was brilliant they done brilliant on all aspects of this roselands is a great residential home and the staff love and care for all the residents tremendously would highly recommend thankyou all staff for a lovely day

Roselands is a very special place. My brother was withdrawn prior to his admission. While there, he enjoyed sitting in the dayroom and eating meals in the dining room, plus going out on excursions in their minibus. Roselands was his home. He was happy there. It is a very special place.

My late mother's dear friend has been a resident at Roselands since May 2025. Having spent a few weeks in another care facility, she was barely getting out of bed. On arrival at Roselands, she was 'walked' to the toilet (absolutely amazing as she had spent so long in bed previously), and was then taken to the dining room for lunch. Such a difference. Since then, she gets up and dressed and spends the best part of the day in the day room with the other residents. The food is very good indeed and I am also furnished with sandwiches and tea if I arrive during tea time. The staff are friendly, genuinely caring, and tend to her every need. Wonderful. Thank you Roselands.

I have no complaints at all; my mum is very well cared for. I can visit anytime I want. Mum is always clean, as is her room. The carers are friendly and approachable. They do a lot of activities, but unfortunately, mum will not join in. They make birthdays special.

He has been there since December 2023.

Mum is cared for by wonderful, kind and friendly carers. She is listened to and reassured when she is feeling confused. Her family are welcomed when they visit and we all feel she is well looked after. Roselands is a very homely place and the residents are treated with dignity and respect. There are plenty of activities and entertainment arranged along with outings to local amenities. We are very happy with the Care Home and the way it is managed.

Wonderful care here. Nice staff, who are always smiling and attentive. There are lots of activities inside and outside the building. Lovely environment. Best home we have ever experienced. We feel so lucky to have found Roselands!

The rooms are clean and the gardens are lovely.

We visited last year and were very pleased with the cleanliness of the home, and staff kindness toward mum and us

Dad has settled there now, thanks to the commitment of the staff. He is enjoying the activities, especially going out in the minibus and the visits from the animals. It gives me great peace of mind that he is safe and cared for as I live so far away.

Sadly, the cost is rising at an alarming rate, ( more than 10% a year for the last 3 years). Nevertheless, I am trying to keep my mother here because I feel that the staff genuinely care - a vocation as well as a profession. For that reason alone, I would recommend Roselands.

The home is homely, which for us was lovely.

Thank you for making our dads stay a comfortable one.

We would highly recommend Rosewell

My Mum has been a resident at Roselands for over 2 years . We are absolutely delighted with all the support and care my Mum has received. She has absolutely flurrished since she has been there which is all down to the fantastic, caring, friendly staff we couldn't ask for anything better .

Both of my parents suffer with Alzheimer's and dementia and have been in care at Roselands.

From the day they went in I felt that the staff understood there needs and provided the care they required which only deepened as they got to know them and their own idiosyncrasies.

My father passed away in their care and I felt he was treated with dignity and respect throughout the deterioration to his health and eventually his death

Overall this is a good care home I think . It is clean and facilities are good . Also the entertainment is great. There were a few issues regarding the food when mother was first there but I think she is fairly happy and she knows if she asks they will do their best for her , the staff are always kind to her which is very important. Sometimes her laundry gets lost in system but that is usually rectified . There were a couple of times when mother was given the wrong medication, someone else's drugs which is worrying . Mother has all her faculties still so she knew they were wrong but if she'd had dementia that could have been disastrous.

Thankyou Roselands, we continue to be very happy with the care that you provide for our relative. She has lived with you for 1 year now and she is so happy and content. She is comfortable warm, clean and very well fed, who wants for more? The transition to living and being cared for was so smooth and the best thing we could have wished for. Professional and caring, so friendly.

I cannot recommend this Care Home enough

There is definitely a good team of people that work well together and it shows in the level of care for residents.

All in all we couldn't have wished for a better place for her to spend her later years..