What types of Care is Roselands Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Roselands Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roselands Care Home to the centre of Rye?

6.1 mile(s) as the crow flies, distance by road may be significantly further.

Roselands Care Home, Cackle Street, Brede, Rye, East Sussex TN31 6EB

Review from Amanda H (Friend of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

My late mother's dear friend has been a resident at Roselands since May 2025. Having spent a few weeks in another care facility, she was barely getting out of bed. On arrival at Roselands, she was 'walked' to the toilet (absolutely amazing as she had spent so long in bed previously), and was then taken

to the dining room for lunch. Such a difference. Since then, she gets up and dressed and spends the best part of the day in the day room with the other residents. The food is very good indeed and I am also furnished with sandwiches and tea if I arrive during tea time. The staff are friendly, genuinely caring, and tend to her every need. Wonderful. Thank you Roselands.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for sharing this. It really speaks volumes. It's incredibly moving to hear when someone finds their spark again, especially after such a difficult period. Seeing that kind of…read more

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Review from Marie B (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

I have no complaints at all; my mum is very well cared for. I can visit anytime I want. Mum is always clean, as is her room. The carers are friendly and approachable. They do a lot of activities, but unfortunately, mum will not join in. They make birthdays special.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words. It's lovely to hear that you feel reassured and welcomed when you visit, and that your mum is being cared for with such consistency and respect. Even if she…read more

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Review from Roy F (Son-in-law of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

My father-in-law is very happy with the home and has completely forgotten his own home, even though we had so much trouble getting him to leave because of his ill health and falls. He likes the staff, cleanliness, activities, food and being so well looked after.
Any medical problems are dealt with

promptly, and we are kept informed of any progress. We try to see him at least once a week, so we know if he has any grievances, which are nil.
He has been there since December 2023.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for sharing this. It really means a lot. It's so reassuring to hear how well things have settled, especially after such a difficult transition. Knowing that he feels safe, cared for, and…read more

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Review from S B (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Mum is cared for by wonderful, kind and friendly carers. She is listened to and reassured when she is feeling confused. Her family are welcomed when they visit and we all feel she is well looked after. Roselands is a very homely place and the residents are treated with dignity and respect. There are

plenty of activities and entertainment arranged along with outings to local amenities. We are very happy with the Care Home and the way it is managed.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for sharing such a thoughtful message. It's lovely to hear that the care, warmth, and sense of home are being felt, not just by those being looked after, but by family too. Feeling listened…read more

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Review from David F (Next of Kin) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Wonderful care here. Nice staff, who are always smiling and attentive. There are lots of activities inside and outside the building. Lovely environment. Best home we have ever experienced. We feel so lucky to have found Roselands!

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words. It means a lot to know the care, atmosphere, and daily life here have left such a positive impression. Creating a space that feels welcoming, supportive, and…read more

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Review from Edwina k (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

All the staff are excellent here. They are very caring with all the residents. The food is very tasty, and they are very accommodating with relatives and visitors.
The home goes over and beyond to be helpful and make my mum's stay and my visits enjoyable. The activities which are arranged daily are

fun and very inclusive.
The rooms are clean and the gardens are lovely.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words. It's lovely to hear that both you and your mom have felt comfortable and well supported. We know how important those everyday details are. Whether it's the…read more

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Review from Peter H (Son of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

We appreciate the genuine concern and care given to mum. Living a long way away it is difficult, but communication is great and a vid call with mum is facilitated with a smile
We visited last year and were very pleased with the cleanliness of the home, and staff kindness toward mum and us

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words. We understand how hard it can be to be far away from a loved one, so we're really happy that our communication and video calls help keep you connected with your…read more

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Review from D A (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

Dad has settled there now, thanks to the commitment of the staff. He is enjoying the activities, especially going out in the minibus and the visits from the animals. It gives me great peace of mind that he is safe and cared for as I live so far away.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

It's so lovely to hear that your dad is enjoying his time with us. We know how important it is to have peace of mind, especially when you live far away, and we're really glad that you feel reassured…read more

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Review from Alastair R (Son of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

Roselands has fabulous staff who treat residents with kindness and dignity. Although the number of residents each staff must care for is a bit higher than I would like, the care offered is of a good standard. The activities offered for residents who choose to participate are excellent. The rooms are

of good size. The only area that really needs improvement is the food. Although there is plenty of it with 3 meals plus snacks and tea breaks, it seems carb heavy and could benefit from fresh vegetables. That said, the birthday cakes are spectacular.
Sadly, the cost is rising at an alarming rate, ( more than 10% a year for the last 3 years). Nevertheless, I am trying to keep my mother here because I feel that the staff genuinely care - a vocation as well as a profession. For that reason alone, I would recommend Roselands.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for sharing your thoughts. It's really lovely to hear about our team. It means a lot to us because that's exactly what we strive for every day. We completely understand your…read more

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Review from Mary S (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

Our family would like to say a massive thank you for looking after our dad.
His stay was short but the care and attention he received was a credit to everyone.
The home is homely, which for us was lovely.

Nothing was too much trouble. Management and all staff were amazing.
Thank you for making

our dads stay a comfortable one.

We would highly recommend Rosewell

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words. It truly means a lot to us to hear that your dad was comfortable and well cared for during his time with us. We understand how important it is to create a warm…read more

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Review from Ann W (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

My Mum has been a resident at Roselands for over 2 years . We are absolutely delighted with all the support and care my Mum has received. She has absolutely flurrished since she has been there which is all down to the fantastic, caring, friendly staff we couldn't ask for anything better .

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words! It's truly heartwarming to hear how much your mum has flourished during her time at Roselands. We take great pride in creating a warm and caring environment, so…read more

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Review from Andrew G (Son of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

Both of my parents suffer with Alzheimer's and dementia and have been in care at Roselands.

From the day they went in I felt that the staff understood there needs and provided the care they required which only deepened as they got to know them and their own idiosyncrasies.

My father passed away

in their care and I felt he was treated with dignity and respect throughout the deterioration to his health and eventually his death

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for sharing your experience. We know how difficult this journey can be, and we're honored to have been able to support your father in his final days while continuing to care for your mother.…read more

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Review from L E (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

Overall this is a good care home I think . It is clean and facilities are good . Also the entertainment is great. There were a few issues regarding the food when mother was first there but I think she is fairly happy and she knows if she asks they will do their best for her , the staff are always kind

to her which is very important. Sometimes her laundry gets lost in system but that is usually rectified . There were a couple of times when mother was given the wrong medication, someone else's drugs which is worrying . Mother has all her faculties still so she knew they were wrong but if she'd had dementia that could have been disastrous.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for your honest feedback. We're really glad to hear that your mother feels happy and enjoys the entertainment and facilities. We do take concerns about medication errors very seriously, as…read more

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Review from R W (Daughter-in-law of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

Thankyou Roselands, we continue to be very happy with the care that you provide for our relative. She has lived with you for 1 year now and she is so happy and content. She is comfortable warm, clean and very well fed, who wants for more? The transition to living and being cared for was so smooth

and the best thing we could have wished for. Professional and caring, so friendly.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your kind words! Moving into care can be a big transition, so it's really heartwarming to know that it was a smooth and positive experience. We truly appreciate your support and…read more

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Review from P A (Son of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

I can't tell you in words how extremely satisfied I am with the care & compassion that all the staff are giving Mum.
The Manager & Deputy Manager are so lovely, very approachable & their door is always open.
All the staff are very caring, professional & nothing is too much trouble.
There is one

older member of staff that is like a little pocket rocket, so much fun to be around.
Unfortunately Mum is bed bound so can't partake in any of the varied activities that she would have loved.
As soon as we stepped foot in Roselands we thought hand on heart that this was the place for Mum.
Mum has been in Roselands 3 yrs & turned 100yrs in October which is a true testament to the care that Mum is receiving.
I cannot recommend this Care Home enough

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much for your lovely review! It's really heartwarming to hear how happy you are with the care your mum is receiving. We feel so lucky to be looking after her, and reaching 100 is such an…read more

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Review from J M (Son of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

In my experience I've always found Roselands great with communication, have the best interests of residents in mind, great staff and plenty of activities/trips going on.
There is definitely a good team of people that work well together and it shows in the level of care for residents.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you so much! It really means a lot to hear that you've had such a positive experience with Roselands. The team works hard to create a warm and engaging environment, so it's great to know that it…read more

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Review from J W (Son of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

Since mum has been a resident at Roselands she has changed as a person, she is happier and more relaxed, she smiles more and keeps saying how nice the carers are.
I cant fault the communication and the home is clean and always welcoming.
Mum particularly likes the entertainment and having some banter

with the staff.
All in all we couldn't have wished for a better place for her to spend her later years..

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you! It's so lovely to hear how happy and relaxed your mum is at Roselands. Seeing our residents smile and enjoy their time with us is exactly what we strive for. We're glad she's loving the…read more

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Review from J M (Daughter of Resident) published on 24 March 2025 Submitted via Website • Report

Overall Experience

All staff are helpful, friendly but I think overworked. The menu and quality of food could be improved. Laundry still a bit hit and miss, even though items are labelled clothes go missing. Entertainment is good, something happening most days. Visiting is very flexible.

Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home

Thank you for sharing your thoughts. It's great to hear that you find the team friendly and helpful - we truly care about making Roselands a welcoming place. We completely understand your concerns and…read more

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Review from Joanne F (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report

Overall Experience

Roselands is always very clean and professionally run. The staff are wonderful, caring, considerate, and supportive and I feel my dad is very safe and happy.
My favourite part is that he gets to go out on trips for coffee and cake rather than just sitting in a room with 4 walls. Alternatively, when

he is in the home he has the opportunity to interact with others by playing bingo or being entertained with gentle fitness sessions or visiting acts.
If he had been left in his own house he would just have fallen asleep and been lonely, neither of which is advisable for onset Alzheimer's.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for sharing such kind feedback. It's wonderful to hear that the care provided has met your expectations and that the environment feels welcoming and comfortable. We're committed to creating…read more

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Review from J M (Friend of Resident) published on 11 July 2024 Submitted via Postal Card • Report

Overall Experience

I am a friend of the occupant and Power Of Attorney. I am very impressed with the care and safety at Roselands. The staff are extremely polite and helpful.

Reply from Adriana Porime, Manager at Roselands Care Home

Thank you for your review, it is much appreciated.