Roselands Care Home

Cackle Street, Brede, Rye TN31 6EB
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9.8 48 Reviews
  • Roselands Care Home, Rye
Roselands Care Home part of Eleanor Healthcare Group, is situated, in substantial grounds, close to the village of Brede and benefits from outstanding views of the Sussex countryside. It caters, mostly, but not exclusively, for long term residents at the higher end of the age spectrum, but will provide respite care, subject to room availability. Roselands has been a home for the elderly, under the same ownership, for thirty years.

The home incorporates thirty three single and one double room, furnished to a high standard, most with en suite facilities. It also has three lounges, a conservatory, a lift and is equipped for assisted bathing. Food is prepared “in house” Meals are varied and nutritionally balanced. Special dietary requirements can be accommodated.

Staff are well trained, friendly and committed to providing the best quality of life possible for residents. Entertainment is arranged, for those who wish to participate and the team look to respond positively to any suggestions, for widening its scope.
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Care Provided by Roselands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1700
  • Self-Funded Residential Dementia Care: £1450 – £1700
  • RESPITE Self-Funded Residential Care: £1450 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1700

These prices are only a guideline, please contact Roselands Care Home to find out the exact price for your requirements.

Contact Roselands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Roselands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adriana Porime (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • No visiting restrictions

Parking

  • Private parking on site

Roselands Care Home Reviews (48)

9.8

Roselands Care Home has a Review Score of 9.8 (9.789) out of 10, based on 23 reviews in the last 2 years.
Over all time Roselands Care Home has 48 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Roselands Care Home
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Total of 48, showing 21-40
Review from Susan A (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was Mum's second stay at Roselands for respite. Slightly longer this time as medication was being changed and needed to be done under supervision. I cannot fault the care, kindness and thoughtfulness of all staff at Roselands. Nothing was ever too much trouble. Always something to do if Mum wanted...Mum's
only complaint was that it took a while for her cup of tea to be made just how she liked it! But even that was achieved!
Reply from Eleanor Healthcare Group, Roselands Team at Roselands Care Home
Dear Susan, thank you for sharing your experience with us. We are delighted to hear that your mum received excellent care and attention during her second stay with us and it's heartening to know that…read more
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Review from C A (Son-in-law of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and helpful staff. Always willing to go an extra step to provide a solution if one is needed. There is a calm atmosphere in the building and residents seem comfortable with their situation.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your review, it is very much appreciated.
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Review from Z R (Daughter of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall very happy, my mother is well cared for 24/7 by the many wonderful and attentive Roselands staff. The manager of the home is extremely kind, approachable and very supportive.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review, it is very much appreciated.
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Review from Maureen W (Wife of Resident) published on 16 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so lucky to have found Roselands for my husband, who had to go into full-time care. He had not left his bed for quite some time, but with great patience and understanding, the wonderful people who care for him at Roselands have managed to get him into the day room. He joins in the activities
and is making new friends. This has greatly enriched his life. Roselands has a wonderful, relaxed, friendly atmosphere, whilst providing highly efficient, compassionate care. He is very well looked after, the communication is superb, and I am kept up to date with his daily progress. He is spotless in his appearance, his room is very clean, and his bed is fresh and tidy. The food is fabulous, and he eats very well. On visits, there is always a friendly welcome, and refreshments are offered. I feel that I am still part of his daily life, and part of the Roselands happy family. He loves the staff, who are absolute angels, and we are so happy that he is comfortable and very well cared for. Thank you, Roselands.
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Review from Steve C (Son of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of the family, we wanted to say a big 'thank you' to the home manager, senior carer and all the team at Roselands for all the love and care they gave Mum over the last couple of years; in particular in Mum’s final days in April this year. They were always caring, attentive and nothing was
too much trouble. We asked for any donations to go to Roselands and were delighted to be presented with a beautiful wooden garden bench for the staff and residents in her memory. A difficult job, but carried out with a lot of love!
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review, it is very much appreciated.
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Review from Helen S (Daughter of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and activities. Very happy with surroundings. Staff very friendly and visitors always made to feel welcome. Room is very well-equipped, spacious, clean and tidy. Lovely gardens and outside space to sit.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review it is very much appreciated.
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Review from Dean F (Son of Resident) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care home is wonderful. The carers are extremely kind and helpful, always doing activities for the residents, outside is lovely for the summer. Can not find any faults at all, glad I came across this care home for my mum. Have no worries that she is being well looked after.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review it is very much appreciated.
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Review from G H (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff provide a happy, caring and safe environment tailored to each individual resident.
I am kept informed of any changes and the needs of my mum which have been challenging at times and the staff have dealt with these efficiently and satisfactorily.
The home is very clean, bright, fresh smelling
and welcoming.
There is also activities several times a week in the day room.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your lovely review it is very much appreciated.
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Review from Vanessa W (Daughter of Resident) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing place. Dad's medical needs meant he could no longer be looked after at home by mum. A huge wrench for mum to relinquish his care, but reassurance and compassion shown to both Dad and mum was incredible. From our initial conversation with the lovely Manager to our first visit, we knew he would
be in safe hands. His medical and nursing care are of the highest standard, carried out with kindness and dignity. Roselands is spotless, has a wonderful calm happy atmosphere, food is fabulous and plentiful. Activities are abundant and well thought out. Communication is great, we are made to feel welcome and that we are still part of dad's everyday life. 'Staff and manager' are not the right words, they are all so much more than that, as they really do go above and beyond. Dad loves his room and is very happy and secure there, which in turn makes us happy and indebted to all at Roselands. The way everyone at Roselands works together as one makes this a unique and special place to be.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for the lovely review it is very much appreciated.
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Review from Diane L (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say Roselands care home is excellent. My mother-in-law is a resident in there and the staff go above and beyond to make sure their residents are well looked after. They do their work with a passionate outlook the staff are always polite and work hard to make sure their residents are happy.
The care home is very clean I haven't got anything bad to say about Roselands, they are very welcoming and staff are lovely.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review, it is very much appreciated.
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Review from Shelly C (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Roselands just under 3 years, at no point have I had a problem or a complaint. The team keep in contact with personal matters concerning mum and have the upmost respect towards her. Turning up unannounced is just the same as a booked visit which shows the quality of care. The Activities
Co-ordinator is dedicated to her residents keeping them interacted and stimulated through the day. It’s just a lovely home for mum and I’m so grateful.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for your lovely review, it is very much appreciated.
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Review from Shaunagh B (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Roselands looked after our mum with exceptional care and attention. Our mum was not the easiest, more times than not proved to be difficult. However, all members of the care team at Roselands remained kind and patient towards her. Even at the end when she passed they were kind enough to provide a place
after her funeral where tea and cake were served for the few who were able to attend her funeral. We can't thank Roselands enough for making mum's last months as comfortable as possible.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for your kind review, it is very much appreciated.
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Review from Garth B (Son of Resident) published on 5 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing care home. My mum spent the last six months of her life with Roselands and the care team went out of their way to help mum settle and offer her ongoing care. They always treated mum with tenderness and preserved her dignity. Always helpful. So nice to be greeted by a smile from every
one of their excellent team. Nothing was too much trouble. The best thing I can say is that if I needed care, I would have no hesitation in going to Roselands. Thank goodness for people like them.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for the lovely review, it is very much appreciated.
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Review from Lyn O (Daughter of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
This home is great. The staff are kind and caring. They looked after my mum well till the end of her days. Her behaviour was difficult at times as she had vascular dementia, but they coped well and treated her with dignity. The home has undergone a major transformation but has not lost its family feel.
She was included in activities even though she was not really capable. Now that the food is home-cooked it has improved a lot. My mum was here for 8 years, a long time.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for your lovely review, it is very much appreciated.
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Review from Janey N (Daughter of Resident) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Roselands since June 2022. He is well looked after by all the staff. They are all caring and always go above and beyond. I feel he is safe and they are proactive in seeking any additional care he needs. They provide a range of activities, although my dad is reluctant to join in. Activities
have included trips to the coast, a visiting magician, visiting animals and various arts and crafts. The home is decorated at present by residents with a Halloween theme.
I am always made to feel very welcome on my visits and can not thank the staff and management enough for the kindness they have given my dad.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for your kind review, it is very much appreciated.
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Review from J M (Daughter of Resident) published on 19 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to the home in January, she is bed-bound and has received very good care by all the staff for which we are very grateful, everyone has been very kind to relatives on their visits thank you.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you very much for your lovely review, it is very much appreciated.
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Review from Louise M (Daughter of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Roselands for five years. She is 98 years old now and receives outstanding care. She isn’t mobile anymore but she is clean and her skin is soft. The staff take great care of her. It is such a friendly home with lovely approachable staff. We are so grateful and lucky that it is
on our doorstep. The manager and all of the staff handled the recent pandemic really efficiently and made sure the residents were protected. They did a fabulous job.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for the lovely review it is very much appreciated.
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Review from Carol P (Daughter of Resident) published on 12 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the last three years of her life at Roselands. Obviously, she would have preferred to be in her own home but she'd reached a time in her life when it was no longer possible. That said, she couldn't have been in a nicer place. She often complained that she was getting fat because the food was
so good, and she loved the view from her window over the garden and across the hills. In one of our last conversations, she remarked how the branches looked like a lacy doily against the blue sky; she always did have a way with words. Grateful thanks to Roseland's wonderful manager and her staff, mum called them her boys and girls and she loved them all.
Sadly, she passed away at the end of September at the grand old age of 96, but I know she was cared for until the end.
Reply from Adriana Porime, Manager at Roselands Care Home
We are so very grateful for your kind review. Thank you
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Review from Holly M (Granddaughter of Resident) published on 12 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is currently at Roselands and thanks to the manager's amazing and efficient can-do attitude, my grandma has also joined for some respite care.
The manager instantly put us at ease, was highly efficient with her communication and organisation. This is very reassuring to see such wonderful
leadership and we felt our grandparents would be in very safe hands. The atmosphere is calm and has a small sense of community. Our initial impression has been very positive. The garden and views from the room are beautiful, feel special to have such a setting. It has been particularly nice to sit outside and enjoy various events. The staff have been great at welcoming my grandparents and really have helped to ease the transition. Thank you to the manager and the team.
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you so much for your kind review it is very much appreciated.
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Review from Janice W (Daughter of Resident) published on 26 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as I spoke to the manager of Roselands, I felt Dad would be in very safe and caring hands. A very distressing time for us was saved by the wonderful welcoming atmosphere we experienced when first walking into Roselands. The home has a light airy feel and a sense of a kind caring community can
immediately be felt. It is early days yet, but our initial experience was extremely positive. The staff are very easy to communicate with and helpful in their efforts to make Dad's first weeks as smooth as possible. Dad was being carefully listened to by attentive staff who we felt would soon get to know him as the very special individual he is. Thank you!
Reply from Adriana Porime, Manager at Roselands Care Home
Thank you for your kind review, it is much appreciated.
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Roselands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Roselands Care Home is calculated as follows: ( (217 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 266 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roselands Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (2)

Adriana

Adriana Porime

Job Title: Registered Manger Joined: 2018

I have been working in care for 11 years and for the last 9, I have been a Care Home Manager. Before I came to the UK I was a social worker in Romania working with children in need for 5 years. I have a bachelor's degree in psychology and an equivalent National Vocational Qualification in Care at Level 3.


I joined Eleanor Healthcare Group in July 2018 as a Registered Manager at the Roselands Care Home branch.


I consider myself a caring person, very sociable and very active, always with a smile on my face. I love my job and I am not afraid of a good challenge.


My vision for Roselands is for it to be the best home it can possibly be, for all our residents and staff to be happy, well looked after and enjoy being in here.

Debbie

Debbie

Job Title: Activities Co-cordinator Joined: 2021

Hi! My name is Debbie. I’m the activities coordinator at Roselands in Brede East Sussex.


After working as an optical assistant, I took time out to concentrate on my three children. Thinking it would be good to have another, twins arrived!!


Studying fine art during my time at home achieving an A level and BTEC Diploma. Then learning Makaton.


Joining Roselands in October I soon settled in. Chatting and laughing with the residents, getting everyone involved in some way. Arts and crafts are my passion but there’s a varied monthly activity calendar. I feel lucky having such a rewarding job.

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