Gavin Astor House Nursing Home

Royal British Legion Village, Aylesford ME20 7NF

Gavin Astor House Nursing Home, Aylesford, Kent
Gavin Astor House Nursing Home, Aylesford, Kent
Gavin Astor House Nursing Home, Aylesford, Kent

Gavin Astor House is situated in pleasant grounds, as part of the Royal British Legion Village, where it has looked to make a positive difference to the lives of those with nursing needs since opening in 1993.

Having been purpose-built, the home is ideal for adults with a physical disability and many other nursing requirements, as well as offering respite, short-term and intermediate care.

There are 50 en-suite rooms and staff support privacy, while residents are able to make the most of comfortable social areas and numerous activities, including health and well-being activities specially run by the home.

A good staff-to-resident ratio allows the home to support a fulfilling lifestyle and achieve peace of mind for loved ones.

There are supermarkets, public houses, restaurants and more close by in Aylesford, and the larger town of Maidstone is just a few miles away.

Group: Royal British Legion Industries Ltd

Person in charge: Linda Alder (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 50

Shared Rooms: 0

Rooms with ensuite WC: 50

Weekly Charges Guide: Nursing Care Single from £939 (These prices are only a guideline, please contact Gavin Astor House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Just off the M20, near Maidstone in Kent, Gavin Astor House is also easily accessible by train, approximately a 20 minute walk from Aylesford train station.

Parking:

Visitor and Staff parking is available onsite.

Latest Care Quality Commission* Report on Gavin Astor House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.4 Gavin Astor House Nursing Home has a Review Score of 6.4 (6.372)

The Review Score of 6.4 (maximum of 10) for Gavin Astor House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Gavin Astor House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.472 for Gavin Astor House Nursing Home is calculated as follows: ( (20 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 36 Ratings = 4.472

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.9 Points relating to the number of positive Reviews for Gavin Astor House Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10 Target = 0.300 , then divided by 2 = 0.150

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gavin Astor House Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gavin Astor House Nursing Home

  • Niece of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

I am so pleased with the care given to my mother and the very friendly staff, first class.

How likely would you be to recommend Gavin Astor House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Becky Milburn, Digital Manager at Gavin Astor House Nursing Home responded to this review on 13 Sep 2016:

Thank you for your lovely words Shirley - We're delighted that you feel your mother has been given the very best of care.

Unfortunately, my aunt does not speak and so I have completed the review on my experiences when visiting her. As I live in Nottingham my visits are only every few weeks but I consider this an accurate assessment.

How likely would you be to recommend Gavin Astor House Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Becky Milburn, Digital Manager at Gavin Astor House Nursing Home responded to this review on 13 Sep 2016:

Hi June, thank you for your review. We're very pleased to see that your overall assessment of Gavin Astor House is good as the team are all very passionate about providing the very best of care, and we are also delighted to see you would be likely to recommend us in future.

I can't praise Gavin Astor Care Home enough. My uncle has been a resident for over a year now. He is very well cared for, the staff are extremely kind and caring. The rooms are well equipped and comfortable.The meals are very nice and good portions.
The activities are very good and there is something going on every week, also there are outings if residents want to go through the summer. My uncle is very happy there and feels safe all the time. I am confident and happy that my uncle is getting the very best of care.

How likely would you be to recommend Gavin Astor House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Becky Milburn, Digital Manager at Gavin Astor House Nursing Home responded to this review on 25 Aug 2016:

Hi Denise, thank you very much for sharing your kind words. We are delighted that you feel your uncle is receiving the very best of care at Gavin Astor House. We strive to ensure that each and every resident is treated with the care, dignity and respect they deserve, while taking into consideration individual needs. We are also extremely pleased to hear that you have peace of mind knowing your uncle is in safe hands - we understand how difficult this process can be for not only our residents but family members too.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Gavin Astor House Nursing Home

Job Vacancies

Staff Profiles

Linda

Linda Alder

Job Title: Head of Care and Welfare

Joined: 2002

Description:

Head of Care & Welfare - Royal British Legion Industries (RBLI). March 2002 – Present

Residential Home Manager - Avante Care and Support. April 1994 – March 2002

Accident & Emergency - Dartford & Gravesham NHS Trust. January 1986 – March 1994

Chairman of Friends of GAH

Canterbury Christ Church University - Diploma in Care Home, Management & Practice, Care of Older People, Workforce Planning, Finance & Budgets, Healthcare Regulations

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Gavin Astor House Nursing Home