Rose House

25-27 Railway Street, Gillingham ME7 1XH
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5 Reviews
  • Rose House, Gillingham
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shannon Justin (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 72

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Visit's take place any time, no booking required.
    Visit's for enquiries would be booked in advance with Manager. Same day enquiry visits are available if confirmed with Manager first.

Parking

  • Car Park available to rear of property.

Are you the Owner/Manager of Rose House? View your Advertising Options

Rose House Reviews (5)

Over all time Rose House has 5 reviews.

Overall Experience
  • 3
  • 2
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 0
  • 0
  • 5
Reviewer Connection to Rose House
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Emma C (Sister of Resident) published on 17 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my sister with Downs Syndrome and Dementia’s former home would not have her back she was homeless.
On hearing her plight, the manager turned what was her office into a bedroom over the course of a few days. She visited my sister on the ward with her deputy manager to do some transition work
by showing her photos of her new home. They chatted with her appropriately, demonstrating a clear understanding of her needs.
She has been at Rose House now for some weeks and in that time the staff have worked hard to settle her in. It is fair to say that she has found her feet and is very happy there.
As her sister, I was very impressed at how they met my needs too. I had some anxiety about her settling, but any worries were quickly placated. They set up a camera and door sensor in her room to give me peace of mind and communication has been fantastic.
Some may feel that Rose House isn’t ideally situated, but once you step inside it is a ‘home’ in the true sense of the word.
Reply from Shannon Justin, Registered Manager at Rose House

Thank you so much for such a lovely review. We like to ensure each and every individual need is met regardless of how small.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from Sally D (Regular Volunteer) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Providing activities at Rose House for a number of years has been a pleasure for me as the atmosphere is friendly and welcoming from everyone who works and lives there. The residents always seem very happy and chatty; they look out for each other and seem to have a strong bond between them. It shows
that the staff care very much about their residents and a lot of staff have been there for several years. There is a good sense of space with two very large living rooms for residents to choose from and the areas are always kept spotlessly clean. A good range of day to day activities and varied menus are always displayed on notice boards. Staff and management worked tirelessly to keep residents protected and happy during the most challenging months of Covid-19. Well done to all the staff and management at Rose House, you are doing a great job and hopefully, there are happy months ahead now that many restrictions have been lifted.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from June W (Sister of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful - my sister is settled and happy there.
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  • Care / Support
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  • Treated with Dignity
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Review from Michael T (Brother of Resident) assisted by family/friend published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am quite happy with the service provided at Rose House. My sister seems content and happy, the staff are helpful.


She enjoys the company of other residents and staff and also her privacy in her room. Her needs are always addressed professionally, i.e. appointments, etc. so we are satisfied with

her residence.
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Review from Beryl E (Sister of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a happy atmosphere when I visit. The staff are always very helpful and always give me information on how my brother is doing. All the time when I visit him he always says he doesn't want to leave there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rose House

What types of Care is Rose House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose House have?

There are 18 Single Rooms.

What are the Facilities & Services at Rose House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose House to the centre of Gillingham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose House to verify any information. View our terms and conditions. Rose House has an Basic Service - more info.