Appleton Lodge Nursing Home

Royal British Legion Industries, RBLI Village, Milner Road, Aylesford ME20 7FU
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9.9 32 Reviews
  • Appleton Lodge Nursing Home, Aylesford
Appleton Lodge Care Facility is situated in the RBLI Village in Aylesford, Kent.

Appleton Lodge is part of the Eleanor Healthcare Group offering high quality care for elderly people and those with physical disabilities.

With 15 spacious rooms, each equipped with modern en-suite facilities, residents enjoy high standards of care.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 15 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1780 – £1880
  • Self-Funded Nursing Care: £1780 – £1880
  • RESPITE Self-Funded Residential Care: £1780 – £1880
  • RESPITE Self-Funded Nursing Care: £1780 – £1880

These prices are only a guideline, please contact Appleton Lodge Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Cara Randall (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (15)
  • Single Rooms with Ensuite Wet Room (15)

Parking

  • on site parking available

Appleton Lodge Nursing Home Reviews (32)

9.9

Appleton Lodge Nursing Home has a Review Score of 9.9 (9.927) out of 10, based on 10 reviews in the last 2 years.
Over all time Appleton Lodge Nursing Home has 32 reviews.

Overall Experience
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Reviewer Connection to Appleton Lodge Nursing Home
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Total of 32, showing 1-20
Review from Brain S (Husband of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has only been a resident in Appleton Lodge for three weeks but her care in all aspects has been excellent.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your very kind words. It's lovely to hear that you find all aspects of your wife's care in the home, excellent. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are so grateful for all of the support and comments that we receive in recognition of the work that our team undertake at Appleton Lodge. Thank you once again for reviewing us. Kind regards.

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Review from Gloria W (Aunt of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My niece arrived at Appleton Lodge for rehabilitation. I have found the staff and management very helpful and cheerful. I feel my niece is safe here and is becoming her more cheerful self, eating and drinking better. We are hoping being looked after so well, she will get well enough to return home.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It's lovely to hear that you find the staff and management very helpful and cheerful. I am pleased to hear you feel your niece is safe here and becoming her more cheerful self, eating and drinking better. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us.

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Review from Maureen S (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing home with lovely caring staff who go above and beyond. Food was amazing . The home is spotlessly clean and feels very family orientated. The staff are always smiling and caring. My dad was only there for 3 months before passing but my family take great comfort in knowing it was the
best 3 months he had in there. I really cannot praise this place enough nurses the carers the cleaners and the chef.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is so lovely to hear that you found the home amazing, with lovely caring staff, who go above and beyond. It is also so pleasing to hear that you found the home spotlessly clean and family orientated. I am so pleased that you found the staff in Appleton Lodge always smiling and caring. We are all so very grateful for all of the support and comments that we receive in recognition of the great care that our team provide. Thank you once again for reviewing us.

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Review from Julie D (Sister of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was cared for with kindness and respect. Appleton Lodge is a beautiful, quiet home. It has a lovely communal area for residents. We can't thank the staff enough for their help at a difficult time.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Dear Julie,Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that you feel your brother was cared for with kindness and respect. I am so pleased that your experience of Appleton Lodge, is that of a beautiful, quiet home. We are all very grateful for all of the support and positive comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from Finbarr S (Son of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last month of her life in Appleton Lodge. The care has been exemplary. Every single member of staff has made a difference to both mum's stay and in making the family comfortable when visiting.
The nurses acted with professionalism but also with heart and genuine empathy.
The rooms
are nice and large and the communal areas are very well appointed, welcoming and comfortable.
I have nothing but praise for everybody involved in the running of Appleton Lodge, and I thank you all
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Dear Finbarr, Thank you so very much for taking the time to write a review on your experience of Appleton Lodge and for sharing your very kind words. It is so lovely to hear that you found the care your mum received as exemplary. We are so pleased that you felt every single member of the team made a difference to your mum's stay at Appleton. We are all very proud of the set up in the home, the nice large rooms and comfortable, welcoming communal areas. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are very grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us. Kind Regards

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Review from Laura H (Friend of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited Appleton Lodge a few times, and the moment I first visited , I could not believe how Wonderfull this care home is , The home itself is so clean and very spacious, The Staff are all very friendly and caring. When I go to visit a friend, she always says how lovely and quiet it is.
Reply from Jane Holden, Home Admission Manager at Appleton Lodge Nursing Home

Dear Laura,Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that you find the home so clean and very spacious. I am so pleased that you find all the staff in Appleton Lodge very friendly and caring. It is amazing to hear that your friend says how lovely and quiet the home is too. We are all very grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from K J (Nephew of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my aunt moved into Appleton Lodge, the level of care and attention has been superb.
We clearly made the right choice. Top marks to all staff members for making her welcome.
Reply from Jane Holden, Admissions Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience at Appleton Lodge and for sharing your very kind words. It's lovely to hear that you are very happy with the care that we provide to your aunt. I am so pleased that you feel you clearly made the right choice with Appleton Lodge. It is so very pleasing to here that you feel all the staff members have made your aunt feel welcome too. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us. Kind regards. (Name: Jane Holden Email: jane.holden@rbli.co.uk Position: Admissions Manager)

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Review from C W (Daughter of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just completed 2 weeks of a respite stay. She seems very happy. The staff are all very friendly and caring yet professional. She likes the food and activities. Her sight is such that she can't fully join in all the activities but she likes to go to them anyway for the social contact. She
seems to me to be more alert than she was at her previous residence and I think this is because there is more going on here.
Reply from Jane Holden, Admissions Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that your mother is happy staying in Appleton. I am so pleased that you find all the staff in Appleton Lodge very friendly and caring, yet professional. It is also amazing to hear that your mother seems more alert, and she enjoys the social contact in the home. We are all very grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from C T (Daughter of Resident) published on 1 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
This appears to be a well-run establishment. The registered nurses are excellent as are most of the carers. My mum says the catering and cleaning staff are really helpful and kind. My mum has always appeared clean and well taken care of. Any issues are addressed quickly and competently. I have no concerns
about the care she is receiving as it is of a high standard. Keep up the good work!
Reply from Jane Holden, Admissions Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that you feel the registered nurses and carers are excellent. I am so pleased that you feel the care your mother is receiving is of a high standard. We are all very grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from C S (Daughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are 4 weeks into settling in my 91-year-old Dad into Appleton Lodge. He told me this week... ‘It’s Tops here’ I think that sums it up, succinctly!
He is being very well cared for; he loves the food and is enjoying the banter (which means more than any medicine!).
Reply from Jane Holden, Admissions Manager at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience at Appleton Lodge and for sharing your kind words. It's lovely to hear that you feel your Dad is being well cared for and that he loves the food here. It is so nice to hear he is enjoying the banter too! We are so grateful for all of the support and comments that we receive in recognition of the work that our team undertakes here at Appleton Lodge. Thank you once again for reviewing us. Kind regards.

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Review from Joan W (Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are so friendly and helpful! Food is average. Love the other residents who are less able than me.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Dear Joan, thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It's lovely to hear that you found the staff friendly and helpful. Thank you for your comments on the food. I am pleased to say that we have employed a new chef manager who is busy creating and testing a new and exciting menu for all our residents. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us. Kind regards.

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Review from Samantha S (Daughter of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in Appleton for a number of weeks, the process was smooth and all the staff involved were extremely helpful and friendly. As soon as I visited Appleton I felt the warmth and care all the staff have for their residents, as it’s such a small home it felt like a family environment.
Mum has settled well. Her room is very cosy always clean and has a lovely view of the downs.
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Review from L A (Power of Attorney of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been very happy with the whole process from initial contact, through assessment and finally getting my godmother settled in. The staff are lovely, friendly yet professional and always happy to help. The rooms are very comfortable and have a pleasant outlook plus the communal area is large, light
and airy. If there is a downside, it would be a minor fact that my godmother likes her breakfast earlier but she does realise there are other residents that need feeding too!
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience at Appleton Lodge and for sharing your kind words. It is lovely to hear that your godmother has settled well and is enjoying the facilities and environment at Appleton Lodge. We are grateful for all of the support and comments that we receive in recognition of the work that our team provide. We can ask the night team to support your godmother with her request re breakfast time too. Thank you once again for reviewing us.

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Review from K W (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my mother has received at Appleton Lodge.
All the staff are very kind and supportive nothing has been too much trouble in helping her to settle in. Everyone works as a team and I have been kept updated with everything.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that you are extremely happy with the care your mother has received. I am so pleased that you find all the staff in Appleton Lodge kind and supportive, and we all work as a team. We are all very grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from E B (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot fault the facilities and the care my father is receiving, however, the main meal is not fit for purpose.
When you opened that facility I understand that you had a chef who cooked the food on site.
My father does not eat soggy vegetables or minced food.
He has all his own teeth, has all his
faculties, and does not appreciate being fed nothing short of invalid food.
At £1500 a week as a family we expect something much better.
One size does not fit all.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Thank you for your recent review of Appleton Lodge Nursing Home.
We are pleased to hear that you have found the care and facilities faultless for your father, positive feedback is always good to hear, and thank you for your comments. We are very grateful for all of the support and comments that we receive in recognition of the work that our care team provides.
Thank you for your concerns regarding the main meal not being of a standard that you would hope to expect for your father. We take all comments and concerns both positive and negative raised by families and residents seriously. I am sorry on this occasion you feel we have not met your expectations, and therefore we have raised your concerns under our complaints policy and will be in touch in due course to discuss this further with you.

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Review from S W (Daughter of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Appleton Lodge is an amazing care home. Not just a beautiful, homely new build, as that is only skin deep, but also in the love and care and dignity they give to my mother every day. She is treated like this is her home, and with the respect that a person who has 6 children, 18 grandchildren and 22
great-grandchildren deserves.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Thank you so much for taking the time to write a review on your experience of Appleton Lodge, and for sharing your kind words. It is lovely to hear that you feel your mother is given love, care, dignity and respect every day, of which she deserves. I am so pleased you find Appleton Lodge an amazing care home. We are very grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Review from Emma C (Granddaughter of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided for my Nan for a respite period of 4 weeks. The facilities are a lovely, clean, and friendly environment. Nan has enjoyed her time and has been looked after very well by all staff.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Dear Emma, thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It's lovely to hear that you are very happy with the care that we provided to your Nan, for her respite stay. I am so pleased that you found the facilities lovely, clean and a friendly environment. The Appleton Lodge team are all very passionate about providing the very best of care and support. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us. Kind regards.

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Review from Helen M (Niece of Resident) published on 22 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the whole process very easy. From viewing choosing a room and moving my aunt in took 6 days. Everyone has been very professional and efficient. So a lovely team, and I can now relax knowing my relative is receiving care and attention. She has settled in well and seems very happy.
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Review from Jacqueline C (Daughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to have found a care home like Appleton Lodge Care Facility. Amazing staff who always went the extra mile to settle dad in and cater to his eccentricities! The care home is small so all the staff can get to know each resident really well and are able to devote time to finding out
what makes them tick (plenty of soup and ice cream in dad's case). We, as a family, were apprehensive about moving dad into a home and the staff were as good with us as they were with dad. The covid rules were the only issue and it will be good when visiting is unlimited again and visitors and residents can mix in all areas of the home. The rooms are lovely (we visited a few depressing ones before finding Appleton Lodge) and the general air is one of peace and efficiency. Dad always looked clean and looked after. The admissions process was easy, helpful, and efficient. Thank you to everyone.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Dear Jacqueline, thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It's lovely to hear that you were happy with the care that we provided to your father. We are also so pleased to hear that you found the admissions process easy, helpful, and efficient. We are grateful for all of the support and comments that we receive in recognition of the work that our team undertake here at Appleton Lodge. Thank you once again for reviewing us. Kind regards.

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Review from Jackie A (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled well at Appleton Lodge. The staff are very caring and friendly, making lots of effort to find out about my father so they can make his stay more enjoyable. The rooms are large and very nicely decorated. My father's room has french doors opening onto a small garden, to which we
can add plants and ornaments to.
Reply from Jane Holden, Home Admissions Advisor at Appleton Lodge Nursing Home

Dear Jackie, thank you so much for taking the time to write a review on your experience of Appleton Lodge and for sharing your kind words. It is lovely to hear that your father has settled well, and is enjoying the facilities and environment at Appleton Lodge. We are grateful for all of the support and comments that we receive in recognition of the work that our team provide. Thank you once again for reviewing us.

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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Appleton Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.927 for Appleton Lodge Nursing Home is calculated as follows: ( (102 Excellents x 5) + (8 Goods x 4) ) ÷ 110 Ratings = 4.927
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Appleton Lodge Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 21 Aug 2025

Nursing room

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Awards / Recognitions (2)

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Meet the Team (2)

Cara

Cara Randall

Job Title: Registered Manager Joined: 2016

As Home Manager of Appleton and Bradbury Nursing Homes, Cara brings over 30 years of experience in the care industry.


Starting her career as an NHS nurse, she later specialised in stoma care before joining Bradbury House.


Cara’s leadership and dedication ensure that residents receive compassionate, high-quality care in a nurturing environment.

Jane

Jane Holden

Job Title: Home Admission Manager Joined: 2000

Jane Holden, our Admissions Manager, is here to support families during the transition into Bradbury House.


With years of experience in elderly care services, Jane provides personalised guidance to ensure that every new resident feels at home.


"At Appleton Lodge, we focus on creating a nurturing and community-centred environment where each resident’s needs are met with care and respect.


Our beautifully decorated accommodations and communal spaces foster a sense of belonging within our care home in Aylesford.”

Frequently Asked Questions about Appleton Lodge Nursing Home

What types of Care is Appleton Lodge Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Appleton Lodge Nursing Home have?

There are 15 Single Rooms.

What are the Facilities & Services at Appleton Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Appleton Lodge Nursing Home to the centre of Aylesford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Appleton Lodge Nursing Home to verify any information. View our terms and conditions. Appleton Lodge Nursing Home has an Enhanced Service - more info.