Conewood Manor Nursing Home

60 Dunmow Road, Bishop's Stortford CM23 5HL
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9.8 55 Reviews
  • Conewood Manor Nursing Home, Bishop's Stortford
Conewood Manor Nursing and residential care home has been under new ownership and management for the last five years and has gained a high reputation in East Hertfordshire and beyond for outstanding care.

Nearly all bedrooms have en-suite wet rooms and there is a purpose-built extension with garden rooms.

The original part of the home is grade 2 listed and provides a comfortable, homely atmosphere.

Conewood Manor ensures that residents have all home comforts and receive outstanding care from the highly-skilled nursing, caring and professional staff.

The home prides itself on its professional and comprehensive service. There is a full range of activities to enhance the resident's well being, led by the activity team, who devise activities to meet the resident’s abilities and interests. These can include musical entertainment, yoga and personal grooming services.

There are over 50 members of permanent staff at Conewood Manor and agencies are not used. At least one fully qualified nurse is on duty at all times. There is an above-average carers to residents, as well as one or two activity staff supporting residents every day.

Wellbeing is very important in the home and therefore, ensure freshly cooked wholesome food is served every day.

Conewood Manor welcomes visitors at any time.
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Care Provided by Conewood Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Conewood Manor Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Conewood Manor Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lejla Mustafic (Acting Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Visitors welcome any time

Parking

  • Ample off road parking on-site

Conewood Manor Nursing Home Reviews (55)

9.8

Conewood Manor Nursing Home has a Review Score of 9.8 (9.828) out of 10, based on 22 reviews in the last 2 years.
Over all time Conewood Manor Nursing Home has 55 reviews.

Overall Experience
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Reviewer Connection to Conewood Manor Nursing Home
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Total of 55, showing 1-20
Review from Julie W (Daughter-in-law of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law arrived at Conewood Manor Nursing Home in mid March 2025. He was there for end of life care (Terrence). From the moment of his arrival he was greeted with kindness and care. The staff were very helpful and caring to Terry. The last four weeks when he was very ill, the care was exceptional.
The staff nurse spoke to Kathy (his wife) frequently about his condition. The end was dignified and all of us are grateful.
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home
Thank you so much for your kind words, they truly mean a lot. We're so sorry for your loss, and incredibly grateful that you felt supported during such a difficult time. It's our hope that you and…read more
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Review from Jackie E (Niece of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for your care & support. Nothing was too much for you. The staff were amazing. I visitied most days & always welcomed with a smile. My auntie was treated well & had a lovely room with french doors of which we put plants & lights. Thank you from my heart.
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home
Thank you so much for your kind and heartfelt words. It truly means a great deal to us. We're so happy that you felt welcomed and supported during your visits and that your aunt was cared for with…read more
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Review from Jill W (Wife of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was put into Conewood Manor Nursing Home on end of life and was only there for just over two weeks.
Although a very short time, myself and my family spent every day there for hours in end which really gave us and insight to how the home works and the excellent care that is provided.
The
nurses and carers were caring, respectful and honest. They treated my husband with dignity and consulted with us on every aspect of his end of life care. He had dementia so they never knew the man he was but they took time to chat to us to find out what he was like so they could tailor their approach to him as an individual.
I felt they were supportive to us all and I cannot recommend them enough. Thank you to 5 members of staff in particular and many others for their kindness and consideration not only for my husband but for us as a family x
Reply from Eleanor Healthcare Group, Conewood Manor Team at Conewood Manor Nursing Home
Thank you so much for your kind and thoughtful words. It truly means a lot to all of us that you took the time to share your experience, especially during such an emotional and difficult time for your…read more
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Review from Barbara B (Sister of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every single member of staff always greeted me warmly when I arrived and were always asking if there was anything I needed in support of my brother, to whom they were always very caring and compassionate. Lovely room, surroundings and garden, where he received the best possible care, always making sure
he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. Thoroughly recommend.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for your heartfelt words. It truly means a lot to the whole team that you felt welcomed and supported during such a difficult time. We're really glad to hear your brother felt…read more
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Review from Joanne P (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad received the most amazing care during his short, end of life care in Conewood Manor. The nurses, carers and cleaning staff where all so lovely and nothing was too much trouble. They made myself and my family welcome and were more than happy for daily phone calls when we were unable to be there
due to living 4 hrs drive away. The Home itself was clean and well kept and the food looked very appetising. The gardens are lovely very accessible .


Thank you to all for making my dad last weeks comfortable and pain free. We would highly recommend.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you for your kind words. They really mean a lot. It was a privilege to be there for your dad and for you during such a sensitive time. We're so glad to hear that you felt supported and welcomed,…read more
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Review from Liz S (Friend of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend had excellent care during his stay. The staff were all very helpful, caring and professional. The facilities were excellent and our friend enjoyed the food. He was treated with care and dignity until the end.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for sharing your kind words. It means a lot to know your friend felt well cared for and supported throughout their stay. We're truly grateful for your feedback and will make sure the…read more
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Review from C G (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how
hard they all worked to ensure my dad's care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for your kind and thoughtful words. It's never easy being far away from a loved one, especially when big changes are happening, so we're really glad you felt reassured and welcomed…read more
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Review from Steve M (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities
they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for your lovely words. It truly means a lot to hear how much our home came to feel like a second home for your mum - and for you too. Knowing she felt cared for, included, and…read more
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Review from Elaine D (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Conewood Manor Nursing Home for two weeks and she has settled so well and the happiest she has been in a very long time. This is down to the excellent compassionate care shown by all the staff. The level of care is second to none and the cleanliness and food are absolutely first
class. My family are very grateful for our mum's care.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Dear Elaine, thank you so much for your kind words. We are delighted to hear that your mother has settled in so well. Providing high-quality care in a comfortable and welcoming environment is our…read more
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Review from Lyn W (Wife of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband entered home from hospital. Lovely room, settled well and Alzheimer's behaviour allowed. Felt like home. Manager most informed and compassionate professional we have met during whole 8 years of his illness. Husband's stay was short (3 months) but it took a tremendous strain off my shoulders.
We had tried 3 times to get respite care in 3 local homes. First try - 6 days out of 14, second 6 days out of 14, third 23 hours out of 14 days. Dignified death. Why do people choose new build homes with no atmosphere?
Reply from Attila Gyarmati, Conewood Team at Conewood Manor Nursing Home
Thank you for sharing your experience. It's very heartening for us to hear that the care provided offered comfort and support during such a challenging time. It's wonderful to know that it helped…read more
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Review from Tracey M (Niece of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to express my sincere thanks for taking good care of my aunt. When visiting, all staff are very friendly and make us welcome. Staff are always available to listen and answer any questions. What a wonderful team!
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you for sharing your kind words. We truly appreciate your feedback and are glad to know that the care and support provided have been positive. Our team is committed to creating a welcoming and…read more
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Review from J T (Sister of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was admitted to Conewood Manor directly from hospital where he was diagnosed with terminal cancer. I cannot praise this facility highly enough. Within 24 hours they had given my brother some pride back. They were so very attentive and never missed a thing. The staff were extremely understanding
and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for sharing this deeply personal experience. We're truly sorry for the loss of your brother, but so grateful that you felt supported and cared for during such a difficult time. It…read more
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Review from Scott T (Brother of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not rate the home, and all the staff, from manager to the cleaners, from the doctors to the care assistants, highly enough. Made my brother so welcome and comfortable from his first day to the very last.
Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home
Thank you for your kind feedback. It was a wonderful journey for us to care for your family member.
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Review from Christine M (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Conewood Manor Nursing Home just 3 months on palliative care. They made her last weeks as best as they could be, The food was excellent and plentiful. The activities varied and enjoyable. They also took lots of photos, all of Mum smiling, playing Bingo, baking and various other games.
When Mum passed away, they made a book of the photos to give to me, which I am very grateful for. A wonderful memento Thank you to all the staff, you are the best.
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Review from Lisa L (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood Manor is an exceptional community nurturing individualised care, activities, and nursing. Over the past 9 months, our Dad has received attentive nursing managing his type 1 diabetes complications and dementia, alongside compassion and respect from all staff. To be surrounded by love and calm
we know our Dad's wishes were fulfilled when he recently returned from hospital to his safe home at Conewood for end-of-life nursing care. The Conewood Manor community hosts meetings with residents' families, listens, and acts on feedback, always with a smile, support, and kindness. The activities team hosts a varied programme of activities and entertainment in the dedicated activities room, the lounge, or the garden celebrating residents' individuality and providing stimulation, community, and fun. Different cultures are also celebrated with themed parties. Conewood Manor is a community that truly defines care celebrating aging, family, friendship, culture, and love. Thank you to everyone at Conewood Manor.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you for sharing such a heartfelt and thoughtful review of Conewood Manor. We are deeply touched by your kind words and are honoured to have been able to provide your father with the…read more
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Review from Laura L (Daughter of Resident) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood Manor provided excellent care for my father. The facilities were great for my dad & the garden was a favourite place for him enjoying all the flowers & marquee, occasionally colouring or just sitting with family. The activity schedule has been prioritised and there is something for everyone.
Ponies, singers, exercise, and lots of themed parties to name a few.
The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad's needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
Thank you so much for sharing your experience with Conewood Manor. It's heartwarming to hear that he enjoyed the compassionate environment we strive to create and knowing that your father was happy…read more
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Review from Janet H (Wife of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall the care at Conewood Manor is exceptional.
My husband has been there for well over a year and it is definitely superior to the 2 Care Homes he was in before
The attention of all the staff and management is excellent.
Every effort is made for the residents and their families.
An excellent
addition is an Activities Team who makes huge efforts for everybody.
Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home
We are delighted to hear that your husband has had a positive experience at Conewood Manor. Providing exceptional care and attention to our residents and their families is at the core of what we do,…read more
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Review from K C (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mum had to go into residential nursing care permanently it was heartbreaking but Conewood Manor is an exceptional place. Mum's complex physical and mental health needs are met fully by kind, patient and efficient caring staff who always have a smile on their face. Nothing is ever too much trouble.
Both nurse and admin staff keep me fully up to date with Mum's care and any changes or doctor visits etc that need to be arranged. There is a full weekly programme of activities and entertainment to keep residents stimulated and occupied. Our visits are always welcomed and we are free to pop in at any time. Mum is safe and happy. Thank you to everyone.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home
We are deeply touched by your heartfelt review. At Conewood Manor, we strive to create a nurturing environment where residents and their families feel supported and cared for during challenging times.…read more
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Review from Hugh M (Husband of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Conewood caters for a wide range of conditions from various forms of dementia (my wife has Alzheimers), other mental and physical disabilities and old age infirmity. I have always found that the home is well staffed with caring and considerate people down from the manager, admin, nurses, carers, laundry,
kitchen and cleaning personnel. The home is well furnished and is always kept clean and warm and with a full programme of activities every day of the week. Food is prepared in their own kitchen and quality and taste is always good and drinks are plentiful. The home has an in-house laundry so clothing is returned clean next day. Detailed day/night records of residents are entered onto the system to record food and drink intake, sleep patterns, liquid and solid discharges, washes/showers and general hygiene.
Visitors are always received with a warm welcoming smile and kept informed of anything out of the ordinary. I am on first-name terms with virtually all of the staff.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home
Thank you for taking the time to share your experience with us. We are deeply saddened by the loss of your mum, and we extend our heartfelt condolences to you and your family. It means a great deal to…read more
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Review from D B (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The care home is clean.
The only issue I have is at the weekends my father is left in the bed and not changed, if he's changed it's 3:00 in the afternoon.
There are a lot less staff at weekends.
And you can always spot the lazy staff there are two or three of them.
All the rest of the staff are
absolutely brilliant.
Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home
Thank you for bringing your concerns to our attention. We appreciate your feedback regarding the cleanliness of our care home. We are deeply sorry to hear about the issues you've experienced with the…read more
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Conewood Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Conewood Manor Nursing Home is calculated as follows: ( (218 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 250 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Conewood Manor Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (4)

Roza

Roza Gyarmati

Job Title: Deputy Manager Joined: 2014

Roza is the Deputy Manager at Conewood Manor since 2014 and is a registered nurse in the UK since 2009. She is a qualified nurse in Hungary since 2006. She provides hands-on care to patients by administering medications, observing and monitoring patients' conditions, maintaining records and communicating with a multi-disciplinary team, for example: doctors, social services, dieticians.


She leads the patient's care with the other nurses and carers in our home. She provides advice and emotional support to patients and their family members.


Roza helps create a nurturing and empathetic home with her excellent interpersonal skills. Roza helps to instil first class care for all of our residents.

Illeana

Illeana Sadoveanu

Job Title: Unit Manager Joined: 2013

Illeana ensures high standards of nursing care to all our residents.

Iuliana

Iuliana Panait

Job Title: Staff nurse Joined: 2012

Iuliana ensures high standards of nursing care to all our residents.

Phil

Phil Whybrow

Job Title: Maintenance Joined: 2009

Phil has been our maintenance man with Conewood Manor since 2009. He knows all of the residents so well and always stops to chat with each of them. When residents have the capacity, he involves the residents with his work around the home.

Frequently Asked Questions about Conewood Manor Nursing Home

What types of Care is Conewood Manor Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Conewood Manor Nursing Home have?

There are 45 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Conewood Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conewood Manor Nursing Home to the centre of Bishop's Stortford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Conewood Manor Nursing Home to verify any information. View our terms and conditions. Conewood Manor Nursing Home has an Enhanced Service - more info.