What types of Care is Conewood Manor Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Conewood Manor Nursing Home have?

There are 45 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Conewood Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conewood Manor Nursing Home to the centre of Bishop's Stortford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Conewood Manor Nursing Home, 60 Dunmow Road, Bishop's Stortford, Hertfordshire CM23 5HL

Review from Barbara B (Sister of Resident) published on 7 August 2025
Submitted via Website • Report

Overall Experience

Every single member of staff always greeted me warmly when I arrived and were always asking if there was anything I needed in support of my brother, to whom they were always very caring and compassionate. Lovely room, surroundings and garden, where he received the best possible care, always making sure

he was clean, fed and made comfortable. I was always kept informed and I am just so glad he was there for the last few weeks of his life. Thoroughly recommend.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your heartfelt words. It truly means a lot to the whole team that you felt welcomed and supported during such a difficult time. We're really glad to hear your brother felt comfortable and cared for and that's exactly what we aim for, and it's reassuring to know it made a difference to both of you. It was a privilege to care for him, and we're grateful you trusted us to be part of his journey. Please know you'll always be warmly welcomed here.

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Review from Joanne P (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience

My dad received the most amazing care during his short, end of life care in Conewood Manor. The nurses, carers and cleaning staff where all so lovely and nothing was too much trouble. They made myself and my family welcome and were more than happy for daily phone calls when we were unable to be there

due to living 4 hrs drive away. The Home itself was clean and well kept and the food looked very appetising. The gardens are lovely very accessible .

Thank you to all for making my dad last weeks comfortable and pain free. We would highly recommend.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for your kind words. They really mean a lot. It was a privilege to be there for your dad and for you during such a sensitive time. We're so glad to hear that you felt supported and welcomed, even when you couldn't always be here in person. Knowing the team helped bring some peace and comfort makes everything we do feel truly worthwhile. We're keeping you and your family in our thoughts.

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Review from Liz S (Friend of Resident) published on 26 June 2025
Submitted via Website • Report

Overall Experience

Our friend had excellent care during his stay. The staff were all very helpful, caring and professional. The facilities were excellent and our friend enjoyed the food. He was treated with care and dignity until the end.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing your kind words. It means a lot to know your friend felt well cared for and supported throughout their stay. We're truly grateful for your feedback and will make sure the team hears how much their care and compassion were appreciated.

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Review from C G (Daughter of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience

I live in Spain and when I was told my dad was going into a care home I was really worried. My sister visited and we had some FaceTimes and she assured me how lovely it was and how absolutely fantastic all the staff were. I arrived and was absolutely blown away by how very caring everyone was and how

hard they all worked to ensure my dad's care was top standard! He was able to enjoy the garden which took a lot of hoisting dad and there was never a complaint from any of the staff. The cleaners were out daily and I felt so comfortable being there. Well done to all you staff you do such an amazing job ! Thank you each and every one of you

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your kind and thoughtful words. It's never easy being far away from a loved one, especially when big changes are happening, so we're really glad you felt reassured and welcomed when you visited. It means a lot to hear that the care, effort, and warmth shown by the team made a positive difference for both you and your dad. We'll be sure to share your message with everyone - it truly lifts spirits to know their hard work is appreciated.

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Review from Steve M (Son of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience

My mum was a resident of Conewood Manor for 5 years. All members of staff were amazing! The care and love my mum received from every member of staff was fantastic. They made sure she was always comfortable and always ensured she was encouraged to take part in their many activities. The facilities

they have are also great. I never had any concerns with any member of staff, over the years they became more like family. The home is very well run and always very clean. My thanks go out to each and every member of staff, thank you for making my mums last few years as comfortable and happy as possible. Thank you.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for your lovely words. It truly means a lot to hear how much our home came to feel like a second home for your mum - and for you too. Knowing she felt cared for, included, and comfortable brings a lot of joy to the team. Over the years, strong bonds have been built, and we're so touched to have been part of your mum's journey. Your kind words will be shared with everyone here - they'll mean the world. Thank you again for your trust and for letting us be there for her.

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Review from Elaine D (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience

My mother has been in Conewood Manor Nursing Home for two weeks and she has settled so well and the happiest she has been in a very long time. This is down to the excellent compassionate care shown by all the staff. The level of care is second to none and the cleanliness and food are absolutely first

class. My family are very grateful for our mum's care.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Dear Elaine, thank you so much for your kind words. We are delighted to hear that your mother has settled in so well. Providing high-quality care in a comfortable and welcoming environment is our priority, and it's wonderful to know this has made a positive difference. Your appreciation means a lot to our team, and we are grateful for your trust and support.

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Review from Lyn W (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience

Husband entered home from hospital. Lovely room, settled well and Alzheimer's behaviour allowed. Felt like home. Manager most informed and compassionate professional we have met during whole 8 years of his illness. Husband's stay was short (3 months) but it took a tremendous strain off my shoulders.

We had tried 3 times to get respite care in 3 local homes. First try - 6 days out of 14, second 6 days out of 14, third 23 hours out of 14 days. Dignified death. Why do people choose new build homes with no atmosphere?

Reply from Attila Gyarmati, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing your experience. It's very heartening for us to hear that the care provided offered comfort and support during such a challenging time. It's wonderful to know that it helped alleviate some of the pressure and helped create a sense of home. Your feedback is invaluable and encourages us to continue focusing on delivering thoughtful, dignified care to those we support. Thank you for your kind words.

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Review from Tracey M (Niece of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience

Just wanted to express my sincere thanks for taking good care of my aunt. When visiting, all staff are very friendly and make us welcome. Staff are always available to listen and answer any questions. What a wonderful team!

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing your kind words. We truly appreciate your feedback and are glad to know that the care and support provided have been positive. Our team is committed to creating a welcoming and friendly environment while being attentive to the needs of both residents and their families. Your gratitude motivates us to continue delivering compassionate care. Thank you!

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Review from J T (Sister of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience

My brother was admitted to Conewood Manor directly from hospital where he was diagnosed with terminal cancer. I cannot praise this facility highly enough. Within 24 hours they had given my brother some pride back. They were so very attentive and never missed a thing. The staff were extremely understanding

and friendly to us all. My brother had great meals and his care was exemplary, they had pamper days, hairdressers, games, activities, singers and a whole host more to keep their residents stimulated. Unfortunately my brothers cancer was aggressive and he passed way too soon. The staff were extremely sensitive and accommodating to the whole family during this sad time.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing this deeply personal experience. We're truly sorry for the loss of your brother, but so grateful that you felt supported and cared for during such a difficult time. It means a great deal to know that he was treated with kindness, dignity, and compassion in his final days - and that you and your family felt welcomed and understood. We'll make sure your kind words reach the team - they'll be touched to know the comfort and care they gave meant so much.

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Review from Scott T (Brother of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience

I could not rate the home, and all the staff, from manager to the cleaners, from the doctors to the care assistants, highly enough. Made my brother so welcome and comfortable from his first day to the very last.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Thank you for your kind feedback. It was a wonderful journey for us to care for your family member.

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Review from Christine M (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience

My mum was in Conewood Manor Nursing Home just 3 months on palliative care. They made her last weeks as best as they could be, The food was excellent and plentiful. The activities varied and enjoyable. They also took lots of photos, all of Mum smiling, playing Bingo, baking and various other games.

When Mum passed away, they made a book of the photos to give to me, which I am very grateful for. A wonderful memento Thank you to all the staff, you are the best.

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Review from Lisa L (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience

Conewood Manor is an exceptional community nurturing individualised care, activities, and nursing. Over the past 9 months, our Dad has received attentive nursing managing his type 1 diabetes complications and dementia, alongside compassion and respect from all staff. To be surrounded by love and calm

we know our Dad's wishes were fulfilled when he recently returned from hospital to his safe home at Conewood for end-of-life nursing care. The Conewood Manor community hosts meetings with residents' families, listens, and acts on feedback, always with a smile, support, and kindness. The activities team hosts a varied programme of activities and entertainment in the dedicated activities room, the lounge, or the garden celebrating residents' individuality and providing stimulation, community, and fun. Different cultures are also celebrated with themed parties. Conewood Manor is a community that truly defines care celebrating aging, family, friendship, culture, and love. Thank you to everyone at Conewood Manor.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you for sharing such a heartfelt and thoughtful review of Conewood Manor. We are deeply touched by your kind words and are honoured to have been able to provide your father with the compassionate and attentive care he deserved, especially during such a significant time in his life. Your feedback means the world to us, and we will continue to strive for excellence in everything we do. Thank you for placing your trust in us.

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Review from Laura L (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience

Conewood Manor provided excellent care for my father. The facilities were great for my dad & the garden was a favourite place for him enjoying all the flowers & marquee, occasionally colouring or just sitting with family. The activity schedule has been prioritised and there is something for everyone.

Ponies, singers, exercise, and lots of themed parties to name a few.
The staff were all so kind and compassionate and we got to know the lovely little community that is Conewood. My dad's needs were complex and he has now recently passed away, but as a family, we knew Dad was receiving the best care and that he was happy and content, which is all anyone can ask for. I would strongly recommend it.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

Thank you so much for sharing your experience with Conewood Manor. It's heartwarming to hear that he enjoyed the compassionate environment we strive to create and knowing that your father was happy and content means the world to us. We appreciate your kind words and recommendation, and our thoughts are with you and your family during this time.

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Review from Janet H (Wife of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience

Overall the care at Conewood Manor is exceptional.
My husband has been there for well over a year and it is definitely superior to the 2 Care Homes he was in before
The attention of all the staff and management is excellent.
Every effort is made for the residents and their families.
An excellent

addition is an Activities Team who makes huge efforts for everybody.

Reply from Eleanor Healthcare Group, Conewood Team at Conewood Manor Nursing Home

We are delighted to hear that your husband has had a positive experience at Conewood Manor. Providing exceptional care and attention to our residents and their families is at the core of what we do, and it's wonderful to know that you've noticed the difference. Your feedback is invaluable, and we are grateful for your kind words. Thank you for being part of the Conewood Family.

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Review from K C (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience

When Mum had to go into residential nursing care permanently it was heartbreaking but Conewood Manor is an exceptional place. Mum's complex physical and mental health needs are met fully by kind, patient and efficient caring staff who always have a smile on their face. Nothing is ever too much trouble.

Both nurse and admin staff keep me fully up to date with Mum's care and any changes or doctor visits etc that need to be arranged. There is a full weekly programme of activities and entertainment to keep residents stimulated and occupied. Our visits are always welcomed and we are free to pop in at any time. Mum is safe and happy. Thank you to everyone.

Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

We are deeply touched by your heartfelt review. At Conewood Manor, we strive to create a nurturing environment where residents and their families feel supported and cared for during challenging times. It warms our hearts to hear that your mum received compassionate and attentive end-of-life care, and that our staff helped facilitate moments of comfort, peace, and dignity for her and your family. Your words truly encapsulate the values we hold dear, and we are honoured to be a part of your mum's journey. Thank you for entrusting us with her care, and for allowing us to celebrate the essence of love, compassion, and family at Conewood Manor.

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Review from Hugh M (Husband of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience

Conewood caters for a wide range of conditions from various forms of dementia (my wife has Alzheimers), other mental and physical disabilities and old age infirmity. I have always found that the home is well staffed with caring and considerate people down from the manager, admin, nurses, carers, laundry,

kitchen and cleaning personnel. The home is well furnished and is always kept clean and warm and with a full programme of activities every day of the week. Food is prepared in their own kitchen and quality and taste is always good and drinks are plentiful. The home has an in-house laundry so clothing is returned clean next day. Detailed day/night records of residents are entered onto the system to record food and drink intake, sleep patterns, liquid and solid discharges, washes/showers and general hygiene.
Visitors are always received with a warm welcoming smile and kept informed of anything out of the ordinary. I am on first-name terms with virtually all of the staff.

Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

Thank you for taking the time to share your experience with us. We are deeply saddened by the loss of your mum, and we extend our heartfelt condolences to you and your family. It means a great deal to us to hear that your mum received exceptional care and comfort during her time with us. Our dedicated manager and team are committed to providing compassionate support to all our residents and their families, especially during difficult times. Your recommendation is truly appreciated, and we are honoured to have had the opportunity to care for your mum. If there is anything more we can do for you and your family, please do not hesitate to reach out.

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Review from D B (Son of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience

The care home is clean.
The only issue I have is at the weekends my father is left in the bed and not changed, if he's changed it's 3:00 in the afternoon.
There are a lot less staff at weekends.
And you can always spot the lazy staff there are two or three of them.
All the rest of the staff are

absolutely brilliant.

Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

Thank you for bringing your concerns to our attention. We appreciate your feedback regarding the cleanliness of our care home. We are deeply sorry to hear about the issues you've experienced with the care provided to your father on weekends. Ensuring the well-being of our residents is our top priority, and we take your feedback seriously. We will investigate the staffing levels and address any concerns to ensure that all residents receive the highest standard of care at all times. We value your input and are committed to improving our services. Please feel free to reach out if you would like to discuss this matter further.

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Review from J F (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience

I am extremely happy with the standard of care at Conewood Manor Nursing Home. The staff are kind, caring and thorough. My elderly father has now been at Conewood for a year and I feel that he is in a loving environment where even small details are taken into account. The staff are also welcoming and

friendly to relatives which makes Conewood feel homely and nursing staff, admin, carers and kitchen and maintenance combine to make an effective team.

Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

Thank you for your glowing review. We are thrilled to hear that you are extremely happy with the standard of care provided at Conewood Manor Nursing Home. Ensuring the well-being and happiness of our residents is our top priority, and we are delighted that your elderly father has found a loving environment with us. Our dedicated staff are committed to providing compassionate and thorough care, paying attention to even the smallest details to ensure the comfort and satisfaction of our residents. We are grateful for your kind words about our welcoming and friendly atmosphere, as well as the effective teamwork exhibited by our staff across all departments. Your feedback means a great deal to us, and we are honoured to be entrusted with your father's care. If there is anything more we can do to enhance his experience or support your family, please do not hesitate to let us know.

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Review from M P (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience

Our mother was here for 3 months for end-of-life care and the staff were so lovely, Mum praised them so much, nothing was too much trouble and she knew most of them on first-name terms.
She always enjoyed meal times and conversations with the staff.

Reply from Conewood Manor Nursing Home, Manager at Conewood Manor Nursing Home

We are deeply grateful for your kind words and for entrusting us with the care of your mother during her end-of-life journey. It warms our hearts to hear that she felt so well cared for by our staff and that she enjoyed meaningful interactions with them. Providing compassionate care and creating a supportive environment for our residents and their families is at the core of what we do, and we are honoured to have had the opportunity to make a positive difference in your mother's life. Your feedback means the world to us, and we will continue to strive to provide the highest quality of care for all our residents. If there is anything more we can do for you or your family, please do not hesitate to reach out.

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Review from Kirstie A (Daughter of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience

Our mother was taken in as a discharge to assess (D2A) at Conewood Manor Nursing Home. Within 24 hours she was smiling, talking and laughing. Within 48 hours she is showing signs of more movement in her arms and hands.
The staff are friendly and check in regularly, it is like a family and we are so

pleased they kindly agreed to take in our Mum after such a bumpy ride in hospital. Thank you Conewood Manor.

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