Conewood Manor Nursing Home

My wife moved into Conewood Manor as she needed full time care, due to having early on-set dementia. During the 2 years and 3 months that she was there, we never experienced anything other than utter professionalism and the level of care was excellent. All the staff were genuine and they were not just 'doing a job'. They treated my wife with dignity and genuine care. Before the pandemic, we went to see my wife every day, sometimes 2 or 3 times. We were never made to feel less than welcome, even when taking two small children with us. Although, I think that the other residents enjoyed them coming and watching them playing and helping themselves to the biscuits. Conewood Manor has an excellent activities team that provide all sorts of stimulating activities and always ensured that my wife was involved with one-to-one support. At the end, we felt supported and were surprised when the staff had finished their shift and had got changed to go home. They took the time to come and say goodbye.

Good staff attendance and care with my mother. I had raised an issue earlier about how she looked, but all said it was the deterioration of her dementia which was responsible. Another issue was with obtaining information regarding what type of medication she was on, this could have been disclosed better. I have since spoken to the home, we have discussed the points raised, and am happy to submit this review. Overall the care my mother received was very, very good,

We chose Conewood Manor for my father who was suffering from advancing PSP - a rare degenerative condition. We knew that we needed to find somewhere with nursing capacity as we were determined that he would not have to relocate as his condition worsened, and could have end of life care without having to go into hospital. Conewood was the only home we visited that were not only aware of this disease but already were looking after another resident with PSP. My father enjoyed being at Conewood from the moment he arrived - it was so reassuring for him to have specialist care as he had fallen so many times at home, and so felt so much safer in his new environment. After having felt isolated by his lack of mobility at home, he really enjoyed his new social life at the home, and always loved having chats with carers, nurses and other members of staff. The care and affection my father received from all staff was second to none and reassured us completely during his inevitable decline.

Conewood looked after her well for 13 months, much longer than anyone expected. And as a family we were always welcomed and looked after.

My mum came to Conewood Manor in October 2019 and she was extremely poorly. With Conewood's nurturing care she survived for an additional 9 months. The staff go above and beyond for the residents (and for their family) and I can honestly say that it was their care and support that helped mum continue with her Alzheimers journey for so much longer than expected. Every single member of staff cares and this is evident. Mum was always clean, well-fed and looked after and I cannot fault Conewood Manor. Mum sadly passed away on 30th June but whilst I was with her at the end the staff would continually ask me if I was ok or if I needed anything (even though they had all of the relatives to care for). I felt that they genuinely cared for my mum. The final act of kindness was when they all stood outside the home as mum took her last journey past them. I would recommend Conewood without a doubt to anybody looking for care for someone they love.

My father spent the last 4 years of his life in Conewood Manor. It was an extremely hard decision to put Dad into a nursing home but all the staff were wonderful and caring and could not do enough for him. Dad was always well presented and although he was unable to communicate he always enjoyed being part of the extensive activities offered. As a family, we can not thank everyone who looked after Dad so well enough. They are a very good team and we will always be grateful for the care and respect bestowed on him.

Every single member of staff has been so kind and helpful both to dad and his relatives. We sat in the beautiful rose garden, it was lovely to see dad smiling. It is such a weight off the family's mind that he is being so well looked after and is happy at Conewood Manor.

The staff and care at Conewood Manor for our Mum, who has sadly passed away now, exceeded our expectations. We so appreciate the arrangements that were made by the staff for us to spend time with our Mum in her final days. Thank you so much to the staff who cared for my Mum, they often spoke warmly of her which gave us peace of mind knowing that she was in good hands and really well cared for.

We are very pleased to be able to highly recommend this Care Home. The dedication of the staff is second to none, a great example of this is that in the 22 months our mother was under their care, there were hardly any changes in personnel and we have to say that we have made friends for life as well.

I have nothing but praise for the quality of care that my mother received during her time a Conewood. It had been recommended by a friend, but it still exceeded my expectations. The transition was smooth and my mother was treated with such compassion and kindness by the staff that she often believed herself to be in a top hotel. Her room was bright and attractive and there were large, airy sitting rooms in which to enjoy the wide range of activities; everything from armchair yoga to floristry. Children from the local nursery used to visit and older children played the piano or sang during impromptu concerts. The overall ambience was warm and friendly, and my mother ended her days with dignity.

My father came into your care in April 2019 after being fast-tracked for NHS continuing healthcare as he was deteriorating at a very fast pace in hospital. My father is still with us today and I can only put this down to the care that all your staff gave and still give to him on a daily basis. He has a light in his eyes again and is enjoying life. He is treated with respect and dignity and we have just been informed that he has a permanent residence with you and myself and my family are absolutely delighted. We wish to thank everyone at Conewood Manor Nursing Home and cannot sing your praises highly enough for the care he has and will receive in the future.

The staff l would love to thank over her time at Conewood.

Our mother has just moved in and we couldn’t be happier with the care and attention she is receiving. It’s early days but so far we are delighted with the staff, the effort and the attention.

I have nothing but praise for Conewood Manor.

Brilliant - exceeds all expectations.

Our father was a resident in Conewood for just over 3 months until his death at the beginning of May. We wish to acknowledge the care and professionalism shown to Dad while he was a resident. He was treated with respect and kindness that made his last weeks peaceful. The management helped us tremendously when we needed to find a suitable place for Dad when he was discharged from hospital. The nursing staff picked up his care seamlessly. I cannot praise them enough. Thank you.

Thank you all for making this experience bearable.

The staff treat my sister well, I have nothing but praise.

Not only do the staff at Conewood Manor Nursing Home care for my Mum who is the resident, they all care about my Dad as well when he visits. They greet him (and me) warmly by name and if we arrive at mealtimes they always give us a cup of tea and insist my Dad has a meal or tea time snack. They have also taken his blood pressure when they thought he looked under the weather one day. Cannot fault the care and consideration that ALL staff have for them both.