Conewood Manor Nursing Home

60 Dunmow Road, Bishop's Stortford CM23 5HL
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9.8 53 Reviews
  • Conewood Manor Nursing Home, Bishop's Stortford
Conewood Manor Nursing and residential care home has been under new ownership and management for the last five years and has gained a high reputation in East Hertfordshire and beyond for outstanding care.

Nearly all bedrooms have en-suite wet rooms and there is a purpose-built extension with garden rooms.

The original part of the home is grade 2 listed and provides a comfortable, homely atmosphere.

Conewood Manor ensures that residents have all home comforts and receive outstanding care from the highly-skilled nursing, caring and professional staff.

The home prides itself on its professional and comprehensive service. There is a full range of activities to enhance the resident's well being, led by the activity team, who devise activities to meet the resident’s abilities and interests. These can include musical entertainment, yoga and personal grooming services.

There are over 50 members of permanent staff at Conewood Manor and agencies are not used. At least one fully qualified nurse is on duty at all times. There is an above-average carers to residents, as well as one or two activity staff supporting residents every day.

Wellbeing is very important in the home and therefore, ensure freshly cooked wholesome food is served every day.

Conewood Manor welcomes visitors at any time.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Attila Gyarmati (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and social services funded residents welcome
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (43)

Visiting

  • Visitors welcome any time

Parking

  • Ample off road parking on-site

Conewood Manor Nursing Home Reviews (53)

Total of 53, showing 21-40
9.8

Conewood Manor Nursing Home has a Review Score of 9.8 (9.810) out of 10, based on 20 reviews in the last 2 years. Over all time Conewood Manor Nursing Home has 53 reviews.

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Review from Kirstie A (Daughter of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was taken in as a discharge to assess (D2A) at Conewood Manor Nursing Home. Within 24 hours she was smiling, talking and laughing. Within 48 hours she is showing signs of more movement in her arms and hands.
The staff are friendly and check in regularly, it is like a family and we are so
pleased they kindly agreed to take in our Mum after such a bumpy ride in hospital. Thank you Conewood Manor.

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Review from Adrian S (Son of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has now resided at the home for 6 years and during that time she has received caring and also sympathetic treatment and has built a bond with a number of staff there and with some staff I have observed visiting her before they finish for the week to see how she is. During my weekly visits, the
staff have been very courteous to me and always offer me a drink when afternoon tea is served up.

Reply from ATTILA GYARMATI, Manager at Conewood Manor Nursing Home

Thank you for your kind and supportive feedback.
We work hard to give the best care at Conewood Manor.
Kind Regards.

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Review from Philip G (Cousin of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt, on leaving after visits, that my cousin is being well cared for and is content in a pleasant care home.
The staff are always friendly and treat the residents with respect and dignity while trying to keep them stimulated with activities to help with their well being.
I also consider
Conewood Manor Nursing Home to be clean and well managed.

Reply from ATTILA GYARMATI, Manager at Conewood Manor Nursing Home

Thank you for your kind and supportive feedback.
Will work hard to give the best care at Conewood Manor.
Kind Regards.

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Review from R R (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's stay at Conewood Manor Nursing Home, she has been cared for as an individual with respect and kindness by the staff. When she first arrived the manager and the staff made time to understand her condition and her preferences for treatment. The atmosphere in Conewood is warm and very
friendly, as well as being extremely efficient. Rooms are clean and comfortable, patients are kept warm and clean while the food is prepared to meet the needs of the individual. This is nursing at its best because they treat the person - helping them physically with the necessary treatment - while getting to know them and giving them comfort and tender care. My mother was at the end of her life yet the staff made time to discuss her treatment right up to the end and offered to make contact at any time if her condition changed. When she died they offered us comfort at a very difficult time.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Thank you for your kind review.


Kind regards
Attila.

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Review from Philip S (Son of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The realisation of having to place a parent into care for end of life is something you are not prepared for or advised how to proceed. Availability and locality hit you before the important things like quality of care for your loved one.
We have been so fortunate with Conewood Manor Nursing Home,
Bishops Stortford, we found all three in abundance. The most important has to be quality of care. At Conewood Manor, our experience has been excellent, the team showed tireless care and consideration for our father. No task, however difficult, was ever a chore. Caring for elderly/sick people is not a skill you learn, it's a quality, an attribute, a gift within yourself. The team at Conewood showed huge quantities of all. Our father has sadly passed away but we know that throughout his final months the care and comfort provided by Conewood Manor were as good and comfortable as we could have hoped. To name individuals seems unfair as the team were so good.

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Review from Susan B (Daughter-in-law of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Conewood Manor Nursing Home in June 2021. She had one of her best years since becoming bedbound. Every member of Conewood Manor was amazing. They gave her so much attention and met all our family's needs.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Dear Susan,
Thank you for your kind words.
Kind Regards,
Attila.

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Review from Deborah D (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Conewood Manor Nursing Home for two years, she was diagnosed with Alzheimer's almost ten years ago, she is wheelchair-bound and is totally reliant on her carers, all the staff at Conewood have been marvellous, they treat Mum with love and kindness, even though she can not communicate
they talk to her and reassure her. We as a family can't thank all the staff for their support and kindness enough, we are kept informed of everything going on and always feel we can talk to them if we are worried or upset.

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Review from Symone W (Daughter of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Conewood Manor Nursing Home for three years, she is properly cared for and treated with respect and kindness. She is happy and needs a lot of attention due to her mental and physical state. The staff are very kind and support her with encouragement and she’s looked after extremely
well. I’m so happy and can relax after looking after Mum on my own for ten years. When I leave her after visiting I know she is properly cared for.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Dear Symone,
Thank you for your review.
Regards,
Attila.

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Review from Maggie G (Wife of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the staff and facilities at Conewood Manor Nursing Home. They are second to none as far as I am concerned. My husband was treated with the utmost care and dignity. The staff who looked after my husband were exceptional. They could not do enough for him or for me. They
reassured and comforted me during a very difficult time and I will always be grateful for the care they gave him at the end of his life. I would give Conewood a five-star recommendation.

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Review from T L (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into the care home in the middle of the pandemic 2020. I know if it wasn't for the Conewood Manor Nursing Home my dad would not be here now. The staff are amazing and have had to put up with such extreme conditions with the Covid. My dad is 92 this year and we didn't think he would make
it to 90. I just want to say thank you so much to all the staff for looking after my dad. You are all amazing.

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Review from K C (Husband of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Conewood Manor Nursing Home is a first-class nursing home. My wife has been a resident for twelve months and I have absolutely no complaints about her care during this difficult time. The staff are professional and caring and the visiting policy is very good in the circumstances.

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Review from David M (Husband of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the wonderful staff at Conewood Manor Nursing Home highly enough for all of the professional care, patience and kindness that they have shown to my wife over the past two years. Nothing is too much trouble for them to ensure the comfort and wellbeing of all residents under their care.
An outstanding and cheerful team of cleaners keep the home spotlessly clean. The food is always well served, delicious and caters for the varying dietary needs of everyone. The care staff not only scrupulously look after the needs of the residents they care for, they also know their individual needs, respond to their concerns and befriend them in a joyful manner. There are an exciting variety of activities including entertainment from singers, exercise training, card making and origami, quizzes and crosswords and a focus on the seasons, winter, Christmas, spring, Easter as well as national days such as Remembrance Sunday.
All of this happens under the watchful eye of our skilled team of nurses/managers.

Reply from Attila Gyarmati, Manager at Conewood Manor Nursing Home

Dear David,
Thank you for taking the time to leave us this wonderful review.
Regards,
Attila.

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Review from Vanessa W (Daughter of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the level of care and compassion shown to my Dad and ourselves during his stay here.
Grateful for staff allowing us all to visit him to celebrate his milestone 90th Birthday.

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Review from Francis V (Son of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well managed, clean along with exceptional staff that really demonstrate that they care for the residents under their care. They are very helpful if you have a problem and will resolve. They treat the residents and the visitors that attend with dignity and respect. I really can not fault
any of them. They looked after my mother all the way to end of life and my heart thanks go out to them all.

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Review from Paul D (Husband of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Conewood Manor as she needed full time care, due to having early on-set dementia. During the 2 years and 3 months that she was there, we never experienced anything other than utter professionalism and the level of care was excellent. All the staff were genuine and they were not just
'doing a job'. They treated my wife with dignity and genuine care. Before the pandemic, we went to see my wife every day, sometimes 2 or 3 times. We were never made to feel less than welcome, even when taking two small children with us. Although, I think that the other residents enjoyed them coming and watching them playing and helping themselves to the biscuits. Conewood Manor has an excellent activities team that provide all sorts of stimulating activities and always ensured that my wife was involved with one-to-one support. At the end, we felt supported and were surprised when the staff had finished their shift and had got changed to go home. They took the time to come and say goodbye.

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Review from Geoffrey L (Son of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff attendance and care with my mother. I had raised an issue earlier about how she looked, but all said it was the deterioration of her dementia which was responsible. Another issue was with obtaining information regarding what type of medication she was on, this could have been disclosed better.
I have since spoken to the home, we have discussed the points raised, and am happy to submit this review. Overall the care my mother received was very, very good,

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Review from Nicola P (Daughter of Resident) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Conewood Manor for my father who was suffering from advancing PSP - a rare degenerative condition. We knew that we needed to find somewhere with nursing capacity as we were determined that he would not have to relocate as his condition worsened, and could have end of life care without having
to go into hospital. Conewood was the only home we visited that were not only aware of this disease but already were looking after another resident with PSP. My father enjoyed being at Conewood from the moment he arrived - it was so reassuring for him to have specialist care as he had fallen so many times at home, and so felt so much safer in his new environment. After having felt isolated by his lack of mobility at home, he really enjoyed his new social life at the home, and always loved having chats with carers, nurses and other members of staff. The care and affection my father received from all staff was second to none and reassured us completely during his inevitable decline.

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Review from L W (Daughter-in-law of Resident) published on 14 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to view Conewood Manor in April 2019 for my mother-in-law with trepidation, having been through a similar experience in another area for my own mum. I knew straight away I didn't need to look any further!
The welcome was lovely, the building light and airy and above all there was laughter and
conversation.
I felt instantly that my mother-in-law would be in safe and happy hands here and I was right.
Conewood looked after her well for 13 months, much longer than anyone expected. And as a family we were always welcomed and looked after.

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Review from Emma C (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Conewood Manor in October 2019 and she was extremely poorly. With Conewood's nurturing care she survived for an additional 9 months. The staff go above and beyond for the residents (and for their family) and I can honestly say that it was their care and support that helped mum continue
with her Alzheimers journey for so much longer than expected. Every single member of staff cares and this is evident. Mum was always clean, well-fed and looked after and I cannot fault Conewood Manor. Mum sadly passed away on 30th June but whilst I was with her at the end the staff would continually ask me if I was ok or if I needed anything (even though they had all of the relatives to care for). I felt that they genuinely cared for my mum. The final act of kindness was when they all stood outside the home as mum took her last journey past them. I would recommend Conewood without a doubt to anybody looking for care for someone they love.

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Review from J P (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 4 years of his life in Conewood Manor. It was an extremely hard decision to put Dad into a nursing home but all the staff were wonderful and caring and could not do enough for him. Dad was always well presented and although he was unable to communicate he always enjoyed being
part of the extensive activities offered. As a family, we can not thank everyone who looked after Dad so well enough. They are a very good team and we will always be grateful for the care and respect bestowed on him.

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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Conewood Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Conewood Manor Nursing Home is calculated as follows: ( (194 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 226 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Conewood Manor Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

Meet the Team (5)

Attila

Attila Gyarmati

Job Title: Manager

Joined: 2014

Attila has been a manager at Conewood Manor since March 2014. Before that, he was deputy manager at other homes and has a nursing background. He became a UK registered nurse in 2010 and also a qualified social worker since 2012.


Attila's passion is to ensure all residents receive excellent care, whether they are with us for a short stay or are reaching the end of life.

Roza

Roza Gyarmati

Job Title: Deputy Manager

Joined: 2014

Roza is the Deputy Manager at Conewood Manor since 2014 and is a registered nurse in the UK since 2009. She is a qualified nurse in Hungary since 2006. She provides hands-on care to patients by administering medications, observing and monitoring patients' conditions, maintaining records and communicating with a multi-disciplinary team, for example: doctors, social services, dieticians.


She leads the patient's care with the other nurses and carers in our home. She provides advice and emotional support to patients and their family members.


Roza helps create a nurturing and empathetic home with her excellent interpersonal skills. Roza helps to instil first class care for all of our residents.

Illeana

Illeana Sadoveanu

Job Title: Unit Manager

Joined: 2013

Illeana ensures high standards of nursing care to all our residents.

Iuliana

Iuliana Panait

Job Title: Staff nurse

Joined: 2012

Iuliana ensures high standards of nursing care to all our residents.

Phil

Phil Whybrow

Job Title: Maintenance

Joined: 2009

Phil has been our maintenance man with Conewood Manor since 2009. He knows all of the residents so well and always stops to chat with each of them. When residents have the capacity, he involves the residents with his work around the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Conewood Manor Nursing Home to verify any information. View our terms and conditions. Conewood Manor Nursing Home has an Enhanced Service - more info.