






The Close Care Home in Abingdon, set in scenic surroundings, offers high-quality residential care and nursing care.
Staff are caring and compassionate and treat every person as an individual. The care home is inclusive and provides a person-centred approach.
Freedom of choice, privacy and dignity are prioritised in the home and staff work hard to build meaningful and trusting relationships with the residents.
Care Provided by The Close Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Close Care Home for full pricing details and T&Cs.
Contact The Close Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Eleanor Nursing and Social Care Ltd
- Private Owned
Person in charge
- Lorraine Maher (Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Visiting
- No visiting restrictions
Parking
- Parking onsite
The Close Care Home Reviews (38)
The Close Care Home has a Review Score of 9.0 (9.044) out of 10, based on 9 reviews in the last 2 years.
Over all time The Close Care Home has 38 reviews.
The staff have been Really helpful and friendly and always willing to answer any questions. Vanessa the hairdresser did a lovely job with Mum's hair and Michaela is very friendly and helpful. I have been very impressed
Thank you so much for your lovely feedback. It's great to hear that you've felt welcomed and able to ask questions whenever you need to. Those personal touches and friendly faces can make such a difference, and we're so pleased they've made a positive impression on both you and your mum. Thank you for taking the time to share this with us.
"The team at this care home goes above and beyond every day. The atmosphere is warm and welcoming, and residents are encouraged to participate in a variety of activities. The staff genuinely care about the wellbeing of each resident, and it shows in everything they do."
Thank you so much for your lovely feedback. It's incredibly rewarding to know that the warmth, care, and everyday support have made such a positive impression. Creating an environment where people feel valued, engaged, and truly at home is what we strive for every day. We really appreciate you taking the time to share your experience.
Amazing xare home. The staff here on the NHS ward are fantastic, caring, professional going above and beyond, nothing too much trouble. Brilliant that the dog is allowed to visit mum. It brightens her up.
Thank you so much for your kind words. It's lovely to hear that the care and support have made such a positive difference. Those special moments, like visits from a much-loved dog, can mean so much, and we're delighted they bring a smile. We truly appreciate your feedback and are grateful for your trust.
My father recently had a two week respite stay at The Close. All the staff we encountered were very friendly and welcoming, the facilities and grounds are excellent, and we wouldn't hesitate to send my father back for another visit. A special thankyou to the two ladies who managed my father's transfers, and to Maia (his new 'granddaughter').
We truly appreciate your trust, and we'd be more than happy to welcome him back anytime.
My mother has been on Willows Wing for the past few months. She has been the recipient of compassionate and excellent care from Fartun, Boris, Ajith and Aisha, who is always amazingly positive and full of good humour.
Thank you so much for sharing this. It really means a lot. It's lovely to hear that your mum has been surrounded by such warmth and compassion. Having people around her who not only care well but bring positivity and good humour into the day makes such a difference. We're truly grateful for your kind words.
Unfortunately, my mobile telephone was unable to get a signal while I was a resident which made it very difficult for me to contact my family & vice versa. I am told that this is a known problem and many telephone networks do not have signal inside the care home.
Thanks for the review MP! Have a very Merry Christmas. We know we are asking Santa for better phone signal! Fingers crossed the networks listen... in case we have amazing 1gb Wi-Fi that goes throughout the home so we have residents using it for video calls galore (if the device phone is capable, if...
A special thank you to the carer who transported my husband to our son's wedding and accompanied him throughout the service and the photographs.
We are always delighted to speak to the staff on reception who are very supportive with any issues or concerns that I might have.
Finally you have all been wonderful and it's so reassuring to know he's in the best care home possible.
Thank you for your lovely comments about the team! As you know we are privileged to do what we do and when we have such amazing people who work with us and surround us, including you, it makes it easier. The team will love your feedback too. Thank you once again.
The staff were truly outstanding, treating my mother with incredible warmth and empathy. The entire team of carers in Willows were beyond fabulous. They were caring, professional, and always attentive. I cannot thank them enough for the wonderful care they provided, ensuring my mother was looked after with the utmost kindness. Their dedication and compassion made all the difference during such a challenging time.
Thank you for your lovely review and honest feedback. We have shared this with the team! We are very lucky to have the best team here that really love the residents and care about doing right by them. Thank you!
My Granddaughter of 23 years old has been at The Close Care Home for 2.5 years. I have never seen her so happy, content, relaxed and well cared for. Although she is the youngest there, all the carers and other residents communicate with her which makes her smile. She has physio on a regular basis and takes part in many of the activities that they provide, including music sessions which are her favourite. She has a main carer and they have so much fun together and it is very obvious they are close. Her main carer knows all her nonverbal signs and can interpret the meaning to give her the very best care. Her other carers are also very much respected and love my granddaughter very much and it shows every day. Two other staff members are also very supportive of my granddaughter in every way and overall I couldn't be more pleased with everything at Close Care.
Thank you so much. We love the journey we've been on and the way your amazing granddaughter grows and develops and makes The Close her home. Thank you for your continued support as well as the rest of the family
Care home is extremely clean and good facilities.
Thank you so much. We appreciate your review. The team love when they go from our housekeepers to the care team! We will share this with everyone. Thank you!
My mother has been living at The Close now for over seven years. The continuity of care has been amazing, adapting to her changing needs as her illness progresses. She is not only well cared for physically but truly loved and respected as well. The nursing and care staff constantly go above and beyond with cheerfulness and professionalism. Management is visible and supportive. Ancillary staff join in making the place feel as much like home as possible for residents and visitors. The food is freshly cooked and the option of a café where residents can eat alongside visitors is great. The activities are varied and regular and so beneficial for the more social residents like my mother. The physical environment is excellent inside and out with beautiful gardens sweeping down to the river. Everything is kept pristine. We arrived at The Close at a time of family crisis. We are grateful we found a place where my mother can live her best life.
Thank you so much. We love having your mother live with us. You are part of the close family and we value you all very much. Thank you.
He is less stressed and agitated. All staff including the non-care staff greet the residents by name and chat with them. The meals are top level and dietary requirements are met. There is a wide range of daily activities for the residents to take part in and the residents are asked what activities and outings they would like to do. The activities team are great and support the residents to take part in the activities. They are friendly and very approachable.
The management team are always on hand and responds to any questions/queries straightaway. They know the residents and stop and chat with them. The home is always spotlessly clean.
Thank you so much for your kind words. The team are amazing and love our residents. We've seen them come on too and so proud of our team and the way they care for him. We are also really proud of our industry-leading kitchen team who are changing the world of catering in care homes. Thank you so much for your support in our amazing work.
The staff at The Close are friendly and helpful and all go above and beyond. The choice of meals provided is fantastic as are the activities. The Activities Lead ensures there entertaining things for all to do. The home is kept to a high standard.
Thank you so much - Your recognition of the kitchen team and activities team is so much appreciated.
My wife is a resident of The Close from May 2022. She has a dementia and needs 24/7 care. At first I was afraid that my wife will be unhappy to live in the care home but the atmosphere in The Close is so friendly and caring that both my wife and me are very happy with the choice! I think the Administration of this care home have done a tremendous job in building a wonderful team of carers, nurses and support personel around all residents. Your work is much appreciated!
Thank you so much for your spirit, support and your words. You know what a key part of the Close Family you have become. We really appreciate you and your wife greatly! Thank you.
We looked at many Care Homes before we came across The Close. It was by far the best we had seen. It was beautifully clean and didn't have that smell, and as we were looking around everyone spoke to us. The location is great, it overlooks the River Thames and the grounds are delightful and very well-kept. Dad went into The Close from the hospital in August 2023. He has a lovely room with a door overlooking the garden and is welcome to do some gardening there. Once the better weather comes, he can sit outside and relax just like he would have done at home. He enjoys chats in the Bistro with a coffee and a piece of cake. I think the thing for us is that they know what they are doing in The Close and manage Dad's sometimes challenging behaviour very well. He did take a while to settle in, but it's just like home for him now. They know his ways and his routines and there is good communication with us if any issues arise.
Thank you so much for you support and recognition of the amazing work that team do on a daily basis. Thank you for being part of The Close Family.
Our dad is currently residing at The Close. He is so happy calm and relaxed, we all enjoy visiting him. It’s great to take him to the Bistro downstairs and enjoy a cup of tea and biscuits from the staff member who serves behind the counter with a friendly smile. Thanks to the hairdresser, who makes Dad look smart with his haircuts and eyebrow trims. Activities are run throughout the week and we would like to thank the team for the joy and fun my dad gets from this, along with us when we visit. Thanks for the care from the nurses who are always professional and really friendly. The carers and housekeeper are lovely, friendly and really lovely to Dad. We would like to thank many more staff members in the home. We would like to thank the managers, who run this really lovely care home where my dad is so happy and relaxed. Thank you from our family.
Thank you for recognising everyone here. You too are part of The Close family, and we love having you guys here.
I have been a resident in two care homes, previously, both rated good. However, it is evident that there is a very wide range in the 'Good' category. In my opinion, having lived here for 8 months, The Outstanding CQC rating of The Close is well deserved. It is staffed above the minimum level. The carers seem happy in their work and almost without exception go out of their way to improve the quality of life for Residents even though, at times, this must be quite challenging. The Management is determined to ensure that we are treated like individuals and with respect. There is nothing about The Close that I can seriously fault. I will be forever grateful to my children who found the ideal place for me to live out my twilight years.
Thanks for the lovely and special words. We are so privileged that you chose to come and live with us, and we love having you as part of Our Close Family! Thanks, from us all.
The Close is a warm and caring place. Everyone is treated with dignity and kindness. I cannot speak highly enough of it. The lady in the bistro is one in a million, patient with all and goes above and beyond in her care for residents and visitors without fail. So many names come to mind, the list is endless. In general, a care home is not an easy place to come and live but The Close is the nearest place to being perfect.
Thank you so much. The lady in the bistro is a star and has been with us for 50+ years. We are a small independent family home working to the highest standards for our residents and their circle of care! Thank you for being amazing and recognizing our hard work. Sanjay and The Close Team
I visited my brother with my sister-in-law, his wife. My brother was admitted from the Hospital after a fall because his legs could not bear his weight and he was a danger to himself and injured his wife. Since becoming a patient in The Close he seems to have become very withdrawn and unable to speak much. He was lying in his bed with no pillow under his head and no cover. He was wearing a nappy and a shirt. Had we brought his grandchildren that would have been very distressing for them. My brother was a soldier and proud to be one. To see him in such undignified circumstances was quite distressing. He will never complain or make a fuss but just said that he wanted to go home and tried to climb over the bed rails. My sister-in-law is unable to get to the care home as there is no public transport, and she has difficulty hearing conversations on the phone, so she is unable to ask questions and would appreciate some proactive feedback as to what is being done for him.
We are deeply saddened and disappointed at your experience. I understand this is a challenging time and either way I offer you a genuine apology as to everyone’s experience. There are some very complex matters which I am unable to list here to protect privacy, however, we have already detailed...
My mother, who will be 96 in July, has been a resident at The Close Care Home for three years and my brother and I are delighted with the care she receives. Last weekend, to celebrate His Majesty's upcoming Coronation, The Close organised a street party-style event and it was heartwarming to see so many of the residents, their family members and carers together. The entertainment was first-class and the food delicious. Mum has dementia but is treated with dignity and respect by the wonderful caring staff. She's not on any medication and can become agitated but the majority of the time she's contented and happy, a tribute to the wonderful care she receives.
Sanjay
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Close Care Home.
There are no upcoming events for The Close Care Home.
Awards / Recognitions (14)
- 11 Feb 2022Recipient: Eleanor Nursing and Social Care Ltd
- 12 Jan 2022Recipient: Eleanor Nursing and Social Care Ltd
- 27 Jun 2019Recipient: The Close Care Home
Meet the Team (1)

Led by our Clinical Deputy Manager, Caroline Ramsey, and supported by a wonderful, committed team, we provide compassionate, person-centred care at The Close Care Home
Frequently Asked Questions about The Close Care Home
What types of Care is The Close Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Close Care Home have?
There are 90 Single Rooms.
What are the Facilities & Services at The Close Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Close Care Home to the centre of Abingdon?
4.5 mile(s) as the crow flies, distance by road may be significantly further.
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