Lulworth House Residential Care Centre

My father will be 102 years old this year. He is happy and contented because of the high standards of care that Lulworth provides. Healthcare is also first class with a doctor on call.

My dad stayed at Lulworth House Residential Care Centre recently. He had the highest possible standards of care and empathy shown to him. He sadly passed away a few days ago at the hospital. Thank you very much to you all for all that you did for him.

Since August when my mother was welcomed into Lulworth House she has consistently received the best of care. She has been shown such kindness and particular thoughtfulness in support of her strong faith. When visiting she always expresses her appreciation of the care given. Mum has experienced a number of health issues for which prompted medical advice has been sought and her condition monitored. I have appreciated regular updates too. My family and I are grateful for the sensitive care mum is receiving and feel reassured that she is in the right place.

Everyone does their best with it.

A programme of activities is in operation in which residents are given every encouragement to take part.

The home appears to be clean with attentive and motivated staff. Despite restrictions due to covid the home has continued to be as flexible as possible when arranging visits for family members.

Staff are always friendly and polite.

This review covers my experience through the lockdown and it's difficult to comment on the cleanliness and food as I have not been inside the home. The management and staff have been amazing during this difficult time. Keeping the days interesting for residents with activities and stimulation. The safety and care of residents and staff have been of a very high standard and they couldn't have done more. I've been kept regularly updated and had weekly zoom meeting with my mum.

My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.

Auntie has been looked after with the utmost care, respect and compassion. She is always clean and well dressed. All the staff do an amazing job, they always make us welcome and keep us updated with any changes in Auntie's medication or her general health and mood. There are always plenty of activities for the residents and they can participate if they wish. We can’t praise Lulworth enough for the care and love they give, it definitely has a family feeling about it. The decor is also amazing, it has had a lot of thought put into it, making residents feel they are at home.

My father has lived at Lulworth House for five-plus years. He has Alzheimer's. The care and support he receives is fantastic. The love that is shown to all residents is wonderful to see and each person is treated as an individual. The key thing for me is that the carers really help Daddy to flourish in his situation. He is thriving under the care of this brilliant team. Thank you all so much.

My mother is a resident and since she moved to Lulworth House I have been consistently impressed with the standard of care given to her from all the staff. I feel absolutely reassured that she is well looked after at all times and treated with compassion and dignity.

(Like all care homes, still too expensive though!)

My brother is treated with kindness and good care. All the staff we have are very pleasant and friendly. It was lucky you had a vacancy when we needed one.

I have found all staff to be extremely caring and helpful, who go the extra mile at all times to keep all residents in a happy, comfortable, environment. The food and drinks provided are excellent and plentiful. The indoor activities and external excursions are well organised and brilliant. If medical attention is required for any resident, it is organised very quickly and efficiently, family members are contacted and informed of the situation without delay.

Great effort is made to treat him with respect and to find out how to engage him following a stroke which severely affected him. It resulted in him being diagnosed with vascular dementia and suffering from visual and hearing loss. He is very settled now and enjoying his new surroundings. I am very happy he is in such a safe and caring environment.

My mother has been living at Lulworth House since February 2019. The standard of care and the staff are excellent. The staff are all so friendly and approachable. I viewed other homes before Lulworth, but the level of cleanliness, atmosphere and general observations were nowhere near the standard at Lulworth. I feel totally confident in my choice and feel secure that my mum will spend the rest of her life in a safe, loving caring environment.

Sadly my wife passed away on the 28th December. She had been a resident at Lulworth for almost two years. In that time I could not have wished for a better care home or staff. This is more of a thank you to all who work there.

The staff do a good job under difficult conditions and always welcoming to visitors.

In the short time my mother has been in Lulworth House I am convinced that she is in the best place for her needs and care. I have found the staff very friendly and caring. There are a lot of activities and entertainment to keep the residents happy.