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- Lulworth House Residential Care Centre

Very happy with the care Mum receives. The staff are amazing and look after all of Mum's needs.Tracey J(Daughter of Resident/Service User)

Mum has been so happy since moving to Lulworth House and has a fantastic quality of life.Lucy M(Daughter of Resident/Service User)

The staff are friendly and talk to the residents with respect.Tracey J(Daughter of Resident/Service User)

Very happy with the care Mum receives. The staff are amazing and look after all of Mum's needs.Tracey J(Daughter of Resident/Service User)

Mum has been so happy since moving to Lulworth House and has a fantastic quality of life.Lucy M(Daughter of Resident/Service User)

The staff are friendly and talk to the residents with respect.Tracey J(Daughter of Resident/Service User)

Lulworth House provides residential care for up to 38 people living with a Dementia. The 1920s Home retains a lot of character, while providing modern facilities to suit the needs of residents. The friendly team members are dedicated to creating a ‘home from home’ feel and helping residents live as independently as possible.
The Home also employs a Physiotherapist to support residents with rehabilitation, including bespoke packages for day care or...
Care Provided by Lulworth House Residential Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing, Chiropody and Physiotherapy are charged separately.
The price(s) shown are provided by the care home. Contact Lulworth House Residential Care Centre for full pricing details and T&Cs.
Contact Lulworth House Residential Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Tracey Edwards(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (5)
Visiting
- The home maintain an open-hours visiting policy, which means relatives and friends welcome to drop by and see loved ones at any time. Families always welcome to join relatives for afternoon tea or lunch if booked in advance.
Parking
- There is a small car park to the front of the building and on-street parking available.
Lulworth House Residential Care Centre Reviews (57)
Lulworth House Residential Care Centre has a Review Score of 9.8 (9.832) out of 10, based on 16 reviews in the last 2 years.
Over all time Lulworth House Residential Care Centre has 57 reviews.
There are also regular family meetings for feedback, with key speakers to give helpful information to understand dementia and related emotional support to families. The manager of Lulworth is down-to-earth, friendly and helpful and always thinks ahead in her drive to remain a first-class care home.
My father will be 102 years old this year. He is happy and contented because of the high standards of care that Lulworth provides. Healthcare is also first class with a doctor on call.
Thank you very much for taking the time time to write such a glowing and comprehensive review about the care services provided at Lulworth House to your elderly father.
We are really pleased to hear that he is enjoying life at Lulworth, they are indeed a lovely staff team and we are very proud...
My dad stayed at Lulworth House Residential Care Centre recently. He had the highest possible standards of care and empathy shown to him. He sadly passed away a few days ago at the hospital. Thank you very much to you all for all that you did for him.
Thank you so much for taking time to write such a lovely feedback in such a sad times for you and your family. Your opinion is very important to us and means a lot to the whole team.
Since August when my mother was welcomed into Lulworth House she has consistently received the best of care. She has been shown such kindness and particular thoughtfulness in support of her strong faith. When visiting she always expresses her appreciation of the care given. Mum has experienced a number of health issues for which prompted medical advice has been sought and her condition monitored. I have appreciated regular updates too. My family and I are grateful for the sensitive care mum is receiving and feel reassured that she is in the right place.
Thank you for taking the time to write such a positive review for our home. We are so pleased you feel your mother is receiving the best of care. The team at the home work very hard to support the people we care for in a kind and caring manner and strive to ensure they can continue to maintain...
Very good activities and entertainment.
Pity rooms are not ensuite (commodes are hated!)
Very difficult building as a starting point so less than ideal as a care home.
Everyone does their best with it.
Thank you for the review of Lulworth House, your feedback is appreciated and will be taken on board. We are very proud of the staff at Lulworth and are pleased you find them to be wonderful and helpful - We totally agree with you, a great bunch of people, hard working and committed to their...
A programme of activities is in operation in which residents are given every encouragement to take part.
Thank you for this very positive review, which I know the team at the home will be very pleased to have received. The team work very hard to ensure people in our care are comfortable and happy and positively engaged with fun activities daily, and I'm so glad that you see this when you visit your wife.
With kind regards
The home appears to be clean with attentive and motivated staff. Despite restrictions due to covid the home has continued to be as flexible as possible when arranging visits for family members.
Thank you for taking the time to write this review, which will be gratefully received by the team at the home. I am happy to hear that they have managed to be flexible with the visiting arrangements for you to maintain what we all recognise to be much needed contact with your mother. We look...
Staff are always friendly and polite.
Thank you for taking the time to complete this review. I am really pleased to hear you find our team friendly. The team strive to promote a friendly and happy atmosphere for all people living in and visiting the home and they will be pleased to know their efforts have been recognised. With very kind regards.
This review covers my experience through the lockdown and it's difficult to comment on the cleanliness and food as I have not been inside the home. The management and staff have been amazing during this difficult time. Keeping the days interesting for residents with activities and stimulation. The safety and care of residents and staff have been of a very high standard and they couldn't have done more. I've been kept regularly updated and had weekly zoom meeting with my mum.
Thank you so much for this positive review. We are so glad you feel the team have managed so well through this difficult time. I know they have worked so hard to keep everybody engaged and happy whilst doing their very best to keep them safe as well, and to keep in touch with family members. I will...
My wife was very comfortable at Lulworth House. She found that the staff were respectful and attentive, swift to help her when necessary. After she left she initially missed the friendly action at the home.
Thank you for taking the time to leave your positive review of Lulworth House, it is lovely to hear that your experience was a positive one and I am sure that should your wife need to visit again, you will both feel much more at ease knowing that she will be treated kindly and with respect. They...
Auntie has been looked after with the utmost care, respect and compassion. She is always clean and well dressed. All the staff do an amazing job, they always make us welcome and keep us updated with any changes in Auntie's medication or her general health and mood. There are always plenty of activities for the residents and they can participate if they wish. We can’t praise Lulworth enough for the care and love they give, it definitely has a family feeling about it. The decor is also amazing, it has had a lot of thought put into it, making residents feel they are at home.
The staff team are truly a lovely bunch of kind, caring and professional individuals, who...
My father has lived at Lulworth House for five-plus years. He has Alzheimer's. The care and support he receives is fantastic. The love that is shown to all residents is wonderful to see and each person is treated as an individual. The key thing for me is that the carers really help Daddy to flourish in his situation. He is thriving under the care of this brilliant team. Thank you all so much.
Hi Wendy, thank you for taking the time to leave us your review of the service provided at Lulworth House, it really means so much to us to know that you and your Dad are pleased with the care provided, it reassures us that we are getting it right! The team at Lulworth as you say are truly...
My mother is a resident and since she moved to Lulworth House I have been consistently impressed with the standard of care given to her from all the staff. I feel absolutely reassured that she is well looked after at all times and treated with compassion and dignity.
Dear Robert - thank you for your positive feedback regarding Lulworth House care home. I fully understand how important it is to feel reassured about the care your Mum receives and the need to know that she is treated with full respect and dignity at all times. The staff team at the home are a...
(Like all care homes, still too expensive though!)
Thank you so much for taking the time to review our care home. We are so pleased that you feel that Lulworth Team is supportive and caring. All your kind words are so important to us.
My brother is treated with kindness and good care. All the staff we have are very pleasant and friendly. It was lucky you had a vacancy when we needed one.
Thank you for taking the time to provide your feedback. We are pleased to have been able to offer your brother the vacancy and to know that you are happy with the services we provide. Thank you.
I have found all staff to be extremely caring and helpful, who go the extra mile at all times to keep all residents in a happy, comfortable, environment. The food and drinks provided are excellent and plentiful. The indoor activities and external excursions are well organised and brilliant. If medical attention is required for any resident, it is organised very quickly and efficiently, family members are contacted and informed of the situation without delay.
Thank you very much for taking the time to review our services. Your opinion is very important to us.
Great effort is made to treat him with respect and to find out how to engage him following a stroke which severely affected him. It resulted in him being diagnosed with vascular dementia and suffering from visual and hearing loss. He is very settled now and enjoying his new surroundings. I am very happy he is in such a safe and caring environment.
My mother has been living at Lulworth House since February 2019. The standard of care and the staff are excellent. The staff are all so friendly and approachable. I viewed other homes before Lulworth, but the level of cleanliness, atmosphere and general observations were nowhere near the standard at Lulworth. I feel totally confident in my choice and feel secure that my mum will spend the rest of her life in a safe, loving caring environment.
Dear Debra, thank you for your lovely review of Lulworth House. We kindly welcome all feedback, as it is invaluable to us in supporting our Continuous Improvement Programme. We really appreciate you taking the time to share your experience with us and are delighted that you are so happy with the Home and the quality of care your mum is receiving.
Sadly my wife passed away on the 28th December. She had been a resident at Lulworth for almost two years. In that time I could not have wished for a better care home or staff. This is more of a thank you to all who work there.
The staff do a good job under difficult conditions and always welcoming to visitors.
In the short time my mother has been in Lulworth House I am convinced that she is in the best place for her needs and care. I have found the staff very friendly and caring. There are a lot of activities and entertainment to keep the residents happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 March 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (24) & Events (0)
- 30 Jul 2026
Here at our Care Home in Maidstone, our residents have had a fantastic time preparing for our annual Summer Party, getting involved in a variety of creative activities in the...
- 25 Jun 2026
Our residents at our Care Home in Maidstone were delighted to welcome Pendall, our much-loved Pets as Therapy dog, for a special visit. Pendall enjoyed plenty of cuddles and attention,...
- 11 Jun 2026
This year’s Love to Care Art Competition gave Nellsar residents and team members the chance to work together on inspirational artwork featuring the words ‘Love to Care’. We are delighted...
There are no upcoming events for Lulworth House Residential Care Centre.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Lulworth House Residential Care Centre.
Meet the Team (2)

Tracey joined Lulworth House in May 2026, bringing with her over 20 years of experience within the care home sector.
Lulworth House is known for its welcoming, homely atmosphere and strong sense of community, and Tracey is dedicated to ensuring this continues to flourish for residents, families, and staff alike.
She is passionate about delivering compassionate, person-centred care and takes pride in working alongside a team that consistently demonstrates empathy, kindness, and professionalism. Tracey strongly believes that Lulworth House is, above all, the residents’ home, where every individual is treated with dignity, respect, and understanding.
Guided by Nellsar’s values, Tracey is committed to creating a safe, supportive environment where residents feel valued and empowered to live as independently as possible. She encourages open communication, ensuring that residents and their families are listened to and involved in shaping daily life within the home.
In her role, she focuses on maintaining high standards of care in line with Care Quality Commission expectations, while fostering a culture of continuous learning, accountability, and inclusion across the service.

"I first started working at Lulworth House in 2005. I have done a bit of everything; I started as a Carer, then worked up to a Senior Carer position. I moved into the Activities team after having my first child, then stepped up to work as the Chef for a while. I also reverted back to a Caring or Senior role in between each job change. I have also worked some stand-in shifts throughout my time here, to cover those in the Laundry and Kitchen as needed. The best part about the team at Lulworth is that we are like a family; we are all loved and appreciated. Everyone is their own individual person and people are helped to grow and develop themselves in ways which support them as an individual.
Having had my second child, we found that the shift pattern of a Caring or Senior role was not working for us as a family and I developed into the new role of Nourishment and Social Wellness Coordinator which I have been for a few years now and enjoy it so much! I love running our baking club, I work out their MUST scores and refer our residents to the dietician team or SALT team as needed and deal with them for each review. I wrote the menus using the likes and dislikes of our residents and I keep their nutrition care plans up-to-date by reviewing them each month and adding any changes. I also enjoy support the Care team during mealtimes by serving the residents their meals in the dining room, which we strive to keep as enjoyable and person centred as possible. Supporting their choices and likes and dislikes where possible.The training I have received over the years is extensive. I have completed all of the mandatory trainings within each role, and I have also worked through my NVQ Level 2 and 3 in Care. I have, in the past, been the in-house Moving and Handling trainer. I am currently the in-house Infection Control Trainer and hope to complete the next Food Hygiene Train the Trainer course soon, which was cancelled at the beginning of the Covid outbreak. I also have been on many trainings with Leni Wood (Nutrition and Wellness Manager) which are more about the food side of my role, including becoming Hydration Champion and enjoying taking part in the Nellsar Chef Masterclasses on Zoom which were put together during this year.
The part I enjoy most about my Nourishment and Social Wellness role is that the residents at Lulworth see me differently to the Carers and a lot of them recognise that my job is based not only around food but also time. We are able to enjoy chatting during mealtimes and I can ask them how they slept or if they enjoyed the options available. It is a much more holistic approach to serving their meals and they appreciate that I am always available for them to give them something they desire and get it ordered in if it something we don't usually store.
Lulworth has changed a lot in the years I have been working there; there has been multiple changes in management who all have put their own mark on the Home. Our Home Manager Catherine Singh is a brilliant manager and she has brought such a lovely environment into Lulworth during her years with us. She is very supportive of both the residents and the staff and willing to work to people's strengths. Catherine has made the Home beautiful; the back garden outside the dining room has been made resident-friendly and flat, and the decking was changed to a nice area with astro turf and raised flower beds. It has given the residents such a lovely place to enjoy outdoor activities and parties in the warmer months.
With my job role, a big improvement is that the external professionals (like the Dietician Team and the SALT Team) are supportive and so happy with the care we give and how we follow instruction. The Dietician Team in particular always mention how good it is to have one point of contact within the Home rather than speaking to a different person each time they ring. They often mention that they are confident that the care we give is to a high standard.
I am very proud to have completed all my training over the years; I have always felt really supported by the team around me. I am improving my cake decorating skills, baking and also my piping techniques through running a regular baking club with the residents, which is great fun. In the future, I look forward to gaining more knowledge that will help me improve the foods and menu's offered to the residents."
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