Search...

Mount Ephraim House

Mount Ephraim, Tunbridge Wells, Kent TN4 8BU
Greensleeves Care Logo
Jobs
Mount Ephraim House logo
Mount Ephraim House, Tunbridge Wells
Mount Ephraim House, Tunbridge Wells
Mount Ephraim House, Tunbridge Wells

Mount Ephraim House is a leading not-for-profit care home in Tunbridge Wells. Set in a beautifully restored historic building, it offers outstanding residential, dementia, and respite care in a warm, supportive environment.

As a not-for-profit care home, Mount Ephraim House puts people before profit. Its Home for Life Assurance guarantees that no resident will be asked to leave due to their personal funds depleting and a flexible, no-obligation trial stay is...  

Care Provided by Mount Ephraim House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,941 - £2,326£1,941 - £2,326
Residential Dementia Care£2,063 - £2,305£2,063 - £2,305

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

Contact Mount Ephraim House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Bryant(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (57)

Mount Ephraim House Reviews (28)

Submit a Review
9.0

Mount Ephraim House has a Review Score of 9.0 (8.984) out of 10, based on 8 reviews in the last 2 years. Over all time Mount Ephraim House has 28 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Mount Ephraim House
Loading...
Showing 28 reviews matching selected criteria
Review from Natalie F (Wife of Resident) published on 23 November 2017 Submitted via Website
Overall Experience

The atmosphere at Mount Ephraim is so relaxed and caring. I am very happy and at ease leaving my husband in their loving care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carolyn B (Niece of Resident) published on 5 December 2016 Submitted via Website
Overall Experience
Mount Ephraim is at the opposite end of the care home spectrum to the modern, expensive, antiseptic and soulless homes that now seem to be coming on stream. It is run very professionally and manages to create a real family environment. The number and variety of activities - both in the home and on day trips out is particularly impressive as is the amazing quality and variety of the meals. In the end, it all comes down to the carers. Individually (and without exception) outstanding and as a team, absolutely beyond reproach. Thank you, Mount Ephraim, for being there and being who and what you are.

PS. The only topics below marked Satisfactory rather than Excellent are a direct reflection of the age of the building. This is being renovated over the next 2 years and should, therefore, reach Excellent grade on all fronts when complete.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David B (Son of Resident) published on 9 August 2016 Submitted via Website
Overall Experience
My father went in for one week of respite while we were away. The care and devotion provided to residents from management and all staff combined with the quality of care is first class.
The rooms are very clean as is the overall cleanliness of the home. The facilities are very good allowing as much social interaction as an individual would like. Facilities are also very good, with wonderful gardens for residents and visitors in which to sit.
The home provides regular activities to stimulate and entertain the residents on a regular basis.
There is an excellent dining room with great food provided to residents.
My father felt very safe in this environment and liked it so much he actually stayed for 5 weeks.

Mount Ephraim House represents excellent value for money and we cannot thank the staff of Greensleeves Care enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon (Son of Resident) published on 8 August 2016 Submitted via Postal Card
Overall Experience

An excellent home. My mother fell and broke her arm in two places and is unable to care for herself. 'Mount Ephraim House' has been wonderful in helping her heal. The staff are excellent, caring compassionate and thoughtful. They could not do enough to help her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard A (Son of Resident) published on 25 May 2016 Submitted via Website
Overall Experience
It has been a terrible year for us as a family as my father passed away and we had to find a home for my mother. The staff at Mount Ephraim have been
fantastic. They have made the transition for my mother as smooth as possible and she has settled in well. The home is a beautiful building with lovely, well

kept grounds for the residents to enjoy. All of the staff are extremely helpful, kind and caring which has been very re-assuring for my mother and our family too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dave W (Son of Resident) published on 19 May 2016 Submitted via Website
Overall Experience

I visit my dad twice a week and I'm continually amazed by the wonderful care provided by the staff to all residents. They are always thinking of new things to do such as trips out or garden parties to create special and memorable days. In the 6 months since my dad has been there I have never seen him more happy. Rather than it being a very "clinical" setting it feels homely and welcoming - the sort of place I want for my old age!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike (Son of Resident) published on 8 December 2015 Submitted via Postal Card
Overall Experience

Mount Ephraim House staff are very considerate but the home is undermanned. The food is variable, when the main chef (lady) is on duty it is excellent when the stand in cook is on duty it is poor. The building needs upgrading internally. The oak panelled walls are wonderful but not maintained. Parking areas should be enlarged. Self funding residents are subsidising the council residents. It is very expensive to self fund.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia C (Granddaughter of Resident) published on 18 November 2015 Submitted via Postal Card
Overall Experience

The home is always warm and inviting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 August 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 12 Jun 2026

    We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...

  • 02 Mar 2026

    Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...

  • 04 Dec 2025

    Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...

Upcoming Events

There are no upcoming events for Mount Ephraim House.

Awards / Recognitions (49)

  • 30 Jan 2026Recipient: Greensleeves Care
  • 31 Jan 2025Recipient: Greensleeves Care
  • 31 Jan 2024Recipient: Greensleeves Care

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mount Ephraim House to verify any information. View our terms and conditions. Mount Ephraim House has an Enhanced Service -more info.