The Old Vicarage Residential Home

Vicarage Lane, Tilmanstone, Deal CT14 0JG

The Old Vicarage Residential Home, Deal, Kent
The Old Vicarage Residential Home, Deal, Kent
The Old Vicarage Residential Home, Deal, Kent

The Old Vicarage Residential Home is registered for thirty-nine service users, who receive care and support by talented professionals adhering to the home's vision of compassionate and understanding care delivery.

The day-to-day needs of each individual are approaching in a person-centred manner, while making sure that all individuals have access to personal interests, comforts and a full programme of activities.

Conveniently located for visiting loved ones, the interior has been tailored to suit those with a physical frailty, with regular assessment as to health, safety and security practices.

Group: Mr & Mrs P Elango

Person in charge: Carol Weeks (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 7

Rooms with ensuite WC: 6

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Old Vicarage Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 14 Dec 2017

Dementia / Elderly Frail residents

Reviews

4.4 The Old Vicarage Residential Home has a Review Score of 4.4 (4.375)

The Review Score of 4.4 (maximum of 10) for The Old Vicarage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.375 for The Old Vicarage Residential Home is calculated as follows: ( (10 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for The Old Vicarage Residential Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Vicarage Residential Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Vicarage Residential Home

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1

My mum has been a resident here for almost two years and has had problems with mobility, dementia and deafness and failing eyesight. We have visited many times and been warmly welcomed and can't fault the care she has received. The staff are friendly and cheerful, often in the face of very trying circumstances! And very approachable and responsive if we have any minor concerns. We feel they do their very best to meet individual needs and respect the dignity of the residents. We have always felt our mum to be in safe and caring hands and are particularly grateful for the very intensive and loving care she received in the last few weeks of her life - not to mention the kindness shown to us at such a difficult time.

How likely would you be to recommend The Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care provided is personal and very special. As well as dementia my wife also needs a special diet, medication for controlling her Osteoporosis, Thyroiditis and Depression. Care for all of these is delivered with courtesy and respect.
The home is situated in a small village with a rural setting, has a lovely garden and is well managed.
I had bitter experiences with other care homes, seduced by glossy brochures and immaculate facades. You will find none of that at the Old Vicarage. Their focus is on providing good care and that is what I want for my wife, therefore it receives my recommendation.

How likely would you be to recommend The Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Old Vicarage Residential Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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