






Whitfield Residential Home is an attractive care home in the quiet village of Whitfield for up to 29 older people who have dementia care needs. The home is on the edge of the countryside with good links to the port of Dover.
You will find a friendly, homely and welcoming atmosphere with a good range of communal space and many of the bedrooms with en-suite facilities. There are also three twin...
Care Provided by Whitfield EMI/Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
We provide 24/7 assistance with personal care, continence, mobility, skincare, social activities and more, creating a safe, secure and homely environment. This includes entertainment, laundry and room cleaning.
However, services like hairdressing, chiropody, day trips, theatre trips and escorts for hospital appointments are not included.
Costs depend on room size and individual needs. Availability for social services funded rooms varies and some top-up may be required depending on individual needs, which will be discussed before admission. For more information, contact the home.
The price(s) shown are provided by the care home. Contact Whitfield EMI/Residential Home for full pricing details and T&Cs.
Contact Whitfield EMI/Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sai Care Homes
- Private Owned
Person in charge
- Lesley Sievewright (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 1
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (5)
Visiting
- Except for meal times, accommodate visits as per the family's request.
Parking
- Small on-site car park available for visitors, and on-street parking with no time limit available outside home.
Whitfield EMI/Residential Home Reviews (38)
Whitfield EMI/Residential Home has a Review Score of 9.5 (9.524) out of 10, based on 9 reviews in the last 2 years.
Over all time Whitfield EMI/Residential Home has 38 reviews.
Overall, the home's atmosphere has been very welcoming, and all the staff are extremely helpful and friendly. The manager and deputy manager were always courteous and helpful, allways had time to stop and chat and ensure the best care was given, even more so in my friend's last days. Keep up the good work Whitfield care home and will always recommend your home. Thank you so very much.
Mike has always been very supported towards his friend, staff and management
We were over the moon when mum moved into Whitfield Rest Home, as our dad had received such good care there before he died. Everything lived up to our expectations. The management team are friendly and extremely helpful, and the care staff are lovely, kind and thoughtful. Nothing is too much trouble. The atmosphere is very welcoming, and there is always a smiling face when the door is opened to friends and relatives.
It was our pleasure to have be able to look after your family members, they were lovely and so were all family and friends that came into our homes environment.
My mother was happy to go into Whitfield Rest home, as my dad was there before mum, so we knew it was a lovely home for mum to go to. Everything lived up to our expectations. The staff were all lovely and nothing was too much, Mum was very happy being there. The staff were very welcoming and nothing was too much. Would recommend this home to all my family and friends
Lovely lady and very lovely family, who we all miss xxxx
My mother was in Whitfield for nearly three moths. Her care was excellent and the staff were very kind, friendly and helpful at all times. Great efforts are made to make the day go quickly, entertainments are put on and the staff are very pro-active.
He was a very supported family member, it was a pleasure to be able to look after his mother and they are both missed by everyone at Whitfield care home.
My dad went into Whitfield Care Home straight from hospital. I cannot thank the staff enough for the care and compassion that my dad received at Whitfield Home. I would recommend this care home to everyone.
Very lovely and supportive family who were always lovely towards all staff.
My dad is very happy and content and extremely well looked after, which is peace of mind for my family and myself.
The accommodation is clean and well maintained and managed. Staff treat my father with respect and dignity and must have a great deal of patience and are so dedicated. Thank you!
The care at the home is excellent. The staff are professional, friendly and caring.
Lovely family and very supportive towards your husband and the staff and always attend the parties.
After attending a Mexican BBQ that was put on for the residents and their families and numerous visits, the staff at Whitfield were amazing and friendly and went above and beyond to make the day special and that everyone was happy. Nothing was too much trouble, and it was so reassuring to see my sister and fellow residents so happy and content. I feel very lucky that my sister is in a care home with amazing staff and a truly happy environment.
You are very supportive towards your sister and all of the other residents and staff at Whitfield, always supporting us with our events for the residents.
So far this home has been great with my dad who was very challenging when he arrived from hospital but is now much more himself, he is happy and the staff are kind and have been very helpful and understanding with me as I have found the transition to him being in care very difficult.
She is a lovely caring daughter and very supportive towards the home.
(I am a qualified mental health nurse).
She shouted this phrase several times. My friend said that she often does this to residents.
Whilst initially disappointed with the building and interior, as a family we found it rather tired looking, it has been undergoing some re-decoration and the gardens are really nicely planted and kept. Over the next few days, then weeks, we found the staff to be extremely helpful and so good with my husband. Post-op he was not able to walk very much but is now very mobile, eating well and interacts with his carers well who are hard-working, cheerful and patient!
Very lovely and caring family who are very supportive towards their family member and staff.
The hardest decision in life is to pass the care of a relative to strangers. The team at Whitfield are caring, welcoming, compassionate and create a family atmosphere. Knowing they all genuinely care for my father eases the pain of losing him to dementia. He is content, settled, always clean, well fed. He has put on weight eating home-cooked meals. Thank you for all you do.
A lovely review from a very lovely family member, who is very supportive towards her husband and everyone else in the environment of the home.
I always visit on a different day without warning and have been delighted to find the home is clean, warm and tidy. The residents (28 of them) all seem happy and content and the staff are all without fail, kind, caring and attentive to the needs of residents and while I would prefer to have my husband at home with me, I am reassured that he is being cared for by the people who really do care.
My mother was a resident at Whitfield care home for 10 years until her death in December 2023. For the last 2 years, mum has been nursed on end-of-life care. Throughout her time at Whitfield, she was treated with care and compassion. The Manager and the rest of the staff have been excellent, keeping me informed of the changes in mum's condition, and always making sure that mum had whatever she needed in terms of care and equipment to keep her as comfortable as possible, right to the end. As I live a long way from Dover, it has been invaluable for me to have mum somewhere that I know provides such good care to people suffering from dementia. Thank you all.
Thank you for the lovely review, it was a pleasure looking after your mum for all those years.
Their dedication, compassion, expertise, and empathy were second to none this made us, the family, know Mum was in the right place. We could visit as often and for as long as we wanted.
The home in general and specifically Mum's room was well-appointed and kept.
If asked, the family would recommend this home without hesitation.
I have so far found the overall experience when visiting this home to be very good. When I visit my elderly mother who is a permanent resident, she is well cared for and the staff are attentive to her needs. Whilst the home may look a little dated from the outside, it's what happens inside that is important, so I am very satisfied that they are looking after my elderly mum.
My wife has only been in the care home for four months, so my view is limited to a short period of time and experience. She appears to be happy and contented and so am I.
I am more than satisfied with the care that is given to my sister. She is well looked after in a safe environment.
A lively, caring staff team who go to great lengths to ensure that my mother is treated as an individual. There is always an upbeat, happy atmosphere when visiting and I am made to feel most welcome. Whilst it may not be the most luxurious of homes it certainly has all the important elements of home. Safe, fun and caring.
Our mother has been a resident of Whitfield EMI care home for over six months. It's been really nice to see mum happy and well cared for. Every staff member works really hard to make mum happy and relaxed and at home. This includes management and catering staff too. It's like a large family. Big thank you to all that works there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitfield EMI/Residential Home.
There are no upcoming events for Whitfield EMI/Residential Home.
Awards / Recognitions (2)
- 26 Nov 2016Recipient: Whitfield EMI/Residential Home
- 07 Oct 2016Recipient: Whitfield EMI/Residential Home
Accreditations
There are no accreditations posted yet for Whitfield EMI/Residential Home.
Meet the Team (2)

Lesley has worked in the care industry for over twenty-five years and has held the title of Care Home Manager at Whitfield Residential Home since 2018. She holds a Level 5 qualification in Health & Social Care (equivalent to a Foundation Degree) & a Registered Manager's Award (RMA).
Lesley is a compassionate and dedicated home manager and takes pride in making Whitfield a nurturing environment where residents feel valued, safe and supported.

Taz has worked in care for over 15 years and has been part of the Whitfield Residential Home team since 2018. Her dedication and experience led to her appointment as Deputy Manager in July 2022.
Taz is passionate about providing high-quality, person-centred care and is always ready to support both residents and staff. She is very approachable and easy-going, making her someone everyone feels comfortable talking to. Taz also has a great sense of humour and is always easy to have a laugh with, which helps create a positive and uplifting atmosphere in the home.
Her wealth of knowledge and warm personality make her an invaluable member of the team, ensuring Whitfield remains a welcoming home where residents feel safe, respected, and happy.
Frequently Asked Questions about Whitfield EMI/Residential Home
What types of Care is Whitfield EMI/Residential Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitfield EMI/Residential Home have?
There are 26 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Whitfield EMI/Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Whitfield EMI/Residential Home to the centre of Dover?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
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