Whitfield Residential Home is an attractive care home in the quiet village of Whitfield for up to 29 older people who have dementia care needs. The home is on the edge of the countryside with good links to the port of Dover.
You will find a friendly, homely and welcoming atmosphere with a good range of communal space and many of the bedrooms with en-suite facilities. There are also three twin...
Whitfield Residential Home is an attractive care home in the quiet village of Whitfield for up to 29 older people who have dementia care needs. The home is on the edge of the countryside with good links to the port of Dover.
You will find a friendly, homely and welcoming atmosphere with a good range of communal space and many of the bedrooms with en-suite facilities. There are also three twin rooms for people who wish to share.
A dedicated activities co-ordinator provides a lively and interesting range of entertainment with many activities arranged every week.
An excellent selection of traditional, home-cooked meals are prepared by the cook every day catering for all diets.
They have an experienced and well-trained team of staff who provide person-centred, individualised care.
Contact Whitfield EMI/Residential Home to confirm what's included and get a personalised quote:
We provide 24/7 assistance with personal care, continence, mobility, skincare, social activities and more, creating a safe, secure and homely environment. This includes entertainment, laundry and room cleaning.
However, services like hairdressing, chiropody, day trips, theatre trips and escorts for hospital appointments are not included.
Costs depend on room size and individual needs. Availability for social services funded rooms varies and some top-up may be required depending on individual needs, which will be discussed before admission. For more information, contact the home.
The price(s) shown are provided by the care home. Contact Whitfield EMI/Residential Home for full pricing details and T&Cs.
Whitfield EMI/Residential Home has a Review Score of 9.2 (9.156) out of 10, based on 6 reviews in the last 2 years.
Over all time Whitfield EMI/Residential Home has 39 reviews.
Our mother has been a resident of Whitfield EMI care home for over six months. It's been really nice to see mum happy and well cared for. Every staff member works really hard to make mum happy and relaxed and at home. This includes management and catering staff too. It's like a large family. Big...
Our mother has been a resident of Whitfield EMI care home for over six months. It's been really nice to see mum happy and well cared for. Every staff member works really hard to make mum happy and relaxed and at home. This includes management and catering staff too. It's like a large family. Big thank you to all that works there.
Since March 2020 just wish we had more updates and maybe photo's or monthly newsletters. Just feel that we could have had more correspondence with the nursing home. Each time we phoned we could speak to our mother but she did not understand the situation and feel we could have had closer contact...
Since March 2020 just wish we had more updates and maybe photo's or monthly newsletters. Just feel that we could have had more correspondence with the nursing home. Each time we phoned we could speak to our mother but she did not understand the situation and feel we could have had closer contact with her. We feel we should have been able to see her at a safe distance.
Unfortunately due to covid, it has been restricted visits to my mum but have been able to telephone her. We are now allowed a visit and can sit with her and hold her hand. My mum is looked after well, always looking clean and tidy. All the staff have been very good through such a difficult time...
Unfortunately due to covid, it has been restricted visits to my mum but have been able to telephone her. We are now allowed a visit and can sit with her and hold her hand. My mum is looked after well, always looking clean and tidy. All the staff have been very good through such a difficult time with the covid. If I have any concerns I can always speak to the manager who has the answer to my questions.
Mum has settled in lovely. The staff are amazing and look after mum well. The staff are really friendly and professional. I can relax knowing mum is well looked after. I can't thank the staff enough.
Mum has settled in lovely. The staff are amazing and look after mum well. The staff are really friendly and professional. I can relax knowing mum is well looked after. I can't thank the staff enough.
My mum seems to have settled really well at Whitefield, she especially likes sending time and chatting with the staff and some residents. It is still early days but mum seems happy most of the time. I'm happy so far with the care she is provided.
My mum seems to have settled really well at Whitefield, she especially likes sending time and chatting with the staff and some residents. It is still early days but mum seems happy most of the time. I'm happy so far with the care she is provided.
My father stayed here for two weeks respite during his Social Services care assessment. Poor care and not enough staff leading to neglect of service users. The place felt dirty and I could not sit up in my father’s room due to the horrendous smell. Several service users not washed and dressed and...
My father stayed here for two weeks respite during his Social Services care assessment. Poor care and not enough staff leading to neglect of service users. The place felt dirty and I could not sit up in my father’s room due to the horrendous smell. Several service users not washed and dressed and left in nightclothes in the middle of the day. I saw no interaction from the staff and had to complain about films and radio being unsuitable for this age group. I was very pleased when my father was moved!
I visit the home at least 3 times per week and my wife is always clean and comfortable. The staff are friendly and helpful and the home is always clean. My wife's room is en-suite and always clean and tidy and I am very happy in the way the staff to attend to her needs.
I visit the home at least 3 times per week and my wife is always clean and comfortable. The staff are friendly and helpful and the home is always clean. My wife's room is en-suite and always clean and tidy and I am very happy in the way the staff to attend to her needs.
Plenty of entertainment provided.
Plenty of entertainment provided.
Thank you for a lovely feedback.
The food good and my husband is happy and contented.
The food good and my husband is happy and contented.
My husband is very contented in this environment- the staff are very caring and friendly and the food is excellent. The rooms are comfortable and everywhere is clean. Security is excellent as are the management.
My husband is very contented in this environment- the staff are very caring and friendly and the food is excellent. The rooms are comfortable and everywhere is clean. Security is excellent as are the management.
The home is always clean and fresh and there is always plenty going on. Nothing is too much trouble for the staff who are always welcoming.
The home is always clean and fresh and there is always plenty going on. Nothing is too much trouble for the staff who are always welcoming.
Personal cleanliness for residents is a priority. Communal areas are clean and odour free and in good repair,...
Personal cleanliness for residents is a priority. Communal areas are clean and odour free and in good repair, bright in colour and well lit. Facilities available are good and of interest. A warm welcome is always available as is tea and biscuits.
Friendly and professionally run.
Friendly and professionally run.
My mum is a resident at Whitfield EMI/Residential Home. Mum is settled and contented here, she has made good relationships with the staff who are very caring and sensitive to her needs, they always offer refreshments for our family when we visit mum and are ready to give updates on mums mental and...
My mum is a resident at Whitfield EMI/Residential Home. Mum is settled and contented here, she has made good relationships with the staff who are very caring and sensitive to her needs, they always offer refreshments for our family when we visit mum and are ready to give updates on mums mental and physical condition. I feel contented when I leave mum that she is safe and well cared for. Thank you to all staff.
The home was always clean, is bright and cheerful with a...
Couldn't have asked for better.
I am very happy staying at Whitfield care home. The food is very nice. They look after me very well. The people that live here are all very good, they really make my day.
I am very happy staying at Whitfield care home. The food is very nice. They look after me very well. The people that live here are all very good, they really make my day.
Thank you so much
The home provide comfort and safety. The staff are quite friendly and always helpful.
The home provide comfort and safety. The staff are quite friendly and always helpful.
So pleased to hear your lovely comments about Whitfield residential home
My mother come to the home on 27/10/15, it took her a while to settle as she had a very quiet living on her own in a small village. Every effort was made to give her a quieter time, she was also encouraged to make a friend of another resident. Every effort was made by staff to give her excellent...
My mother come to the home on 27/10/15, it took her a while to settle as she had a very quiet living on her own in a small village. Every effort was made to give her a quieter time, she was also encouraged to make a friend of another resident. Every effort was made by staff to give her excellent care, give her privacy when needed and to join in the activities on offer, which were very varied and regular. The staff and manager are all approachable, keep me well informed of any problems and issues. The standard of food is good and she is encouraged to drink regularly. If she is ill or a problem arises they always contact me. Following a recent stay in hospital despite being discharged when not fit for this they have done all in their power to keep her in the home and provide everything they can to help her get better.
I am happy staying at Whitfield Care Home. I like everything about the home, staff make me feel like this is my home.
I am happy staying at Whitfield Care Home. I like everything about the home, staff make me feel like this is my home.
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Lesley has worked in the care industry for over twenty-five years and has held the title of Care Home Manager at Whitfield Residential Home since...
Lesley has worked in the care industry for over twenty-five years and has held the title of Care Home Manager at Whitfield Residential Home since 2018. She holds a Level 5 qualification in Health & Social Care (equivalent to a Foundation Degree) & a Registered Manager's Award (RMA).
Lesley is a compassionate and dedicated home manager and takes pride in making Whitfield a nurturing environment where residents feel valued, safe and supported.
Taz has worked in care for over 15 years and has been part of the Whitfield Residential Home team since 2018. Her dedication and experience led to...
Taz has worked in care for over 15 years and has been part of the Whitfield Residential Home team since 2018. Her dedication and experience led to her appointment as Deputy Manager in July 2022.
Taz is passionate about providing high-quality, person-centred care and is always ready to support both residents and staff. She is very approachable and easy-going, making her someone everyone feels comfortable talking to. Taz also has a great sense of humour and is always easy to have a laugh with, which helps create a positive and uplifting atmosphere in the home.
Her wealth of knowledge and warm personality make her an invaluable member of the team, ensuring Whitfield remains a welcoming home where residents feel safe, respected, and happy.
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