






Woodside Care Home in Dover provides dementia care for up to 30 residents. The house is arranged over three floors and all rooms have call bells and meet the current standards required.
Accommodation comprises of five double rooms for couples or for those wishing to share and twenty-two single rooms.
There are washing facilities in each room with toilets and bathrooms close by. The recent extension to the home has...
Care Provided by Woodside Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodside Care Home for full pricing details and T&Cs.
Contact Woodside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Julie Mason (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (17)
Visiting
- Woodside welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Parking is available.
Woodside Care Home Reviews (39)
Woodside Care Home has a Review Score of 9.1 (9.147) out of 10, based on 6 reviews in the last 2 years.
Over all time Woodside Care Home has 39 reviews.
I feel my Mother in Law is in a safe, clean and kindly environment.
The Management team are always available to talk about anything.
Woodside has a family feel. There are events held throughout the year which brings families and friends together.
The summer fête is a great afternoon full of fun events and great food.
The first time I visited Woodside, I was struck by how lovely and bright the building and rooms are, a lovely clean spacious place to be.
The outside area is well maintained and easily accessible from French windows in the dinning room.
I would highly recommend this home.
I chose Woodside from a selection of 5 Care Homes for a few good reasons. It looks Smart, has a good position, the cost per month acceptable, the staff--when I arranged to view--were polite, helpful and informative. Dad first arrived at Woodside after a period spent in hospital, he was suffering from mild dementia and prostate problems which meant he had to have regular catheter and bag monitoring. After a few weeks he looked so much better and his physical health and well-being improved due to the continued care and friendship and of course the good food. Dad was there for nearly 2 years and I know that the staff were deeply saddened by his death. My thanks to everybody at Woodside for making his time with you so effectual.
During her last days they went above and beyond to make her and us comfortable.
We would like to thank all the care staff/managers for looking after her so well and giving us peace of mind that mum was always safe and well in their care.
When visiting my husband (always unannounced) ALL the staff are very friendly, answer any questions we have (myself and family). In fact, nothing seems to be a problem. The food is excellent and special days (easter, mothers day, fathers day) are treated as very special days with family attending if they wish to. We are very pleased we chose Woodside for his care.
Since last December (2024), Mum has settled in very well. The staff soon realised how to manage Mum's needs. They are so kind and caring. Mum has been joining in with activities, something we though wouldn't happen. The home is always clean, food is good and nice choices. It is such a happy and calm place to be. We are so relaxed knowing that Mum is very well cared for.
Having visited many care homes before deciding on Woodside, I can safely say I made the right decision. The staff are all great and approachable and the manager always has time to speak to me about how my mother is doing. The home is clean and the food is well-presented and nutritious.
My Mother moved to Woodside in September 2023 and quickly settled in. She has a lovely room, which is kept immaculate by housekeeping as are her clothes. The size of the home and small number of residents mean that no communal space ever seems crowded, residents can make use of the dining room, the large lounge, and the TV room, and there is always a quiet corner to be found. There are a variety of activities, from gluing and sticking, to choir concerts, seasonal parties, etc. which residents can benefit from and be involved in, with a patio area stocked with garden items and plants. My Mother had a few hospital stays and on her return, I could not fault the care and attention she received from staff. The whole team is very approachable and committed to providing their best at all times. My Mother has a marvelous relationship with all the staff. We count ourselves very lucky to have found Woodside, and indeed the marvelous team that work so hard each day.
I love the fact that all residents are encouraged to go to the day room rather than be left alone in their room, though if wanted, they can. Mum has been encouraged to go to daytime activities, which she has done.
The food is more than adequate and Mum enjoys everything that is cooked for her. The staff interacts with the residents, by sitting and chatting, cuddling them or just making them laugh. The main thing for me is that my Mum is happy and contented. Nobody wants to put their loved ones into a home, but if they are happy, it helps so much.
I am very satisfied with the care my mother is receiving at Woodside Care Home. Woodside has recently had renovation work done to it which has really modernised the entire home. During my mother's time at Woodside I have found the staff to be polite and caring. The food is good with there being plenty of choice and the activity coordinator does a great job in engaging and entertaining the residents.
My father has been in here since October, he settled in so quickly and it's not hard to see why. The building is beautiful, very clean, tidy and homely and the staff, every single one I've met, including the kitchen team, are just great! So friendly and kind! Nothing is too much trouble it seems. Today I had trouble with the snow when trying to collect Dad to take him out for lunch, unable to head out the staff invited me in instead. They happily sat me down for Sunday lunch which was really good, a big roast beef. I watched the staff treat each and every resident with care and kindness, way above and beyond what I would have expected all that time ago before Dad first moved in. I am so grateful to the whole team for the care and support they give my dad! Thank you from us all!
My husband has been in Woodside Care Home since August. I am really pleased with the care he is getting The staff are always around and are happy. My husband has made friends and is happy there. Meals are very nice and plenty of them. Woodside is very clean and my husband has a lovely room. I am very pleased with the choice I made for him.
You made my husband very happy and my daughter and myself too.
We are so fortunate to have found you all to take over when we couldn’t.
One staff member, in particular, thank you for your funding efforts for entertainment.
God bless you all.
I feel very lucky to have chosen Woodside as I know my mother is in safe hands. I’m very happy with how the staff look after my mother, they are caring and carry out their job in a professional way. The food is good with homemade meals being made each day as well as drinks and snacks offered throughout the day and the care home is clean and warm.
We recently took the tough decision to put Mum into a home as she needed constant care for her dementia and after only a few weeks of being there today I had my mum back. She was so happy and couldn’t give the staff enough compliments. They truly are unsung heroes who don’t get enough praise for what they do. My family are so grateful to you all and it’s nice and comforting to know that my mum's in safe hands. I'll remember to bring more cakes when I visit next weekend...you all deserve a treat once in a while!
My mum is currently residing at Woodside and I’m very happy with the care she is getting. The staff are patient with her and give her the time and attention she requires. My mother tells me that the food is nice and Woodside accommodates her requests for drinks and snacks etc. and the home itself is clean and tidy.
I have seen first-hand the level of care Woodside has given to my dad and can safely say the care he has received is good. The staff are polite and pleasant at all times, activities take place on a regular basis and the meals are excellent.
The team of care workers were completely wonderful!
He died in their car, and they could not have done any more.
I sat with my dad; endless tea was offered, and they even fed me.
The team were 100% fantastic, and I cannot recommend this place enough!
The environment at Woodside is excellent. There are plenty of seating areas as well as lots of outdoor space for residents to go out into. My Dad's room is kept clean and tidy and nothing is ever too much trouble. The staff and management are very committed and have looked after my Dad exceptionally well. I can’t thank them enough.
I speak to my mother on a daily basis and find her in good spirits, even during these difficult times. The staff are friendly and caring towards her and she is happy with her room and the care she receives. My mother has dementia and is encouraged to join in with the activities, which she enjoys and benefits from.
My father has been at Woodside for a little over a year now and so far, the care he has received has been excellent. The staff are caring and nothing is too much trouble. There is plenty of food and drink and there is a variety of activities for him to do and take part in. They have done an excellent job, keeping my father safe during this pandemic which I am so grateful for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodside Care Home.
There are no upcoming events for Woodside Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Woodside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Woodside Care Home
What types of Care is Woodside Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodside Care Home have?
There are 38 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Woodside Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodside Care Home to the centre of Dover?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Care Home to verify any information. View our terms and conditions. Woodside Care Home has an Enhanced Service -more info.