






Woodside Care Home in Dover provides dementia care for up to 30 residents. The house is arranged over three floors and all rooms have call bells and meet the current standards required.
Accommodation comprises of five double rooms for couples or for those wishing to share and twenty-two single rooms.
There are washing facilities in each room with toilets and bathrooms close by. The recent extension to the home has...
Care Provided by Woodside Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodside Care Home for full pricing details and T&Cs.
Contact Woodside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Julie Mason (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (17)
Visiting
- Woodside welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Parking is available.
Woodside Care Home Reviews (39)
Woodside Care Home has a Review Score of 9.1 (9.147) out of 10, based on 6 reviews in the last 2 years.
Over all time Woodside Care Home has 39 reviews.
We moved Mum to Woodside in January 2020, from another local care home. I wasn't happy with the way Mum was being treated, so my main priority was a high standard of care and sense of dignity. Woodside has this in spades. From the start, I could tell it was a caring, homely environment where care is taken very seriously, from comfort and the floor pads which alert staff to residents getting out of bed, to medication. The carers were all doing just that, caring. Not sitting about, filling in paperwork and ignoring residents' needs or chatting to each other. The place is bustling with staff and the delicious food never stops coming out (from the huge kitchen) which suits Mum! She was welcomed by everyone and sat down with a nice cuppa and afternoon tea. The place is dated and being renovated, so don't judge it on aesthetics – if you look closely, everyone feels at home, so it actually feels just right for the residents. And the manager is super responsive to my questions and concerns.
Woodside is an exceptional care home. Just before Christmas 2019, my mother was unwell and couldn’t stay at home. Management recognised our predicament and immediately allowed my mother to stay with them for respite care. All of the staff are amazing. Nothing is too much trouble for the staff and they have taken away the concerns and worries of looking after an elderly relative. Mum had always intended to return home with a private care support service but having spent time living at Woodside, Mum decided to stay on as a permanent resident. As a family, we are confident that Mum is being well looked after. She has plenty to eat and plenty of cups of tea. There are organised activities and always staff around to support the residents. Outside of the coronavirus lockdown, we are able to visit Mum at any time. I would definitely recommend Woodside to others looking for a care home.
The level of care the staff give is superb, it gives me peace of mind to know that my Dad is being so well cared for. There are group and one to one activities ranging from puzzles to singers coming into the home to entertain everyone. My Dad's room is clean, comfortable and warm. Thank you all.
The staff are caring. and my Mum seems very happy.
I visited several care homes before choosing Woodside, it has a very homely feel to it, and I am kept informed about how my mum is doing.
Thank you all for the work you do.
The home, communal area and Mum's room is kept clean and tidy. My Mum is well cared for and whenever I visit, she is well dressed. The staff are fantastic, nothing is ever too much trouble and the meals are well presented and plentiful. Should my Mum ever want a snack or drink throughout the day or night, it's never a problem.
My Dad has been at Woodside now for several months. During this time we have found the staff to be very friendly and caring. The home manager is very approachable, should I ever have any questions about Dads care she is always happy to discuss this with me. The home is currently having an extension being built, which has created a bit of mess, but despite this the home is kept clean and tidy.
My Mum has been in need of full time care for quite a while and residential care is something I have been very reluctant to consider. But Mum is currently at Woodside and I was so impressed with the level of kindness and care I and my family have witnessed her receiving.
Mum stayed at Woodside for 3 weeks and as I guess is normal, she felt nervous and apprehensive when she first arrived, however, we did not need to worry ourselves for leaving mum "alone" in a new room, the staff are fantastic, helpful and always ready to help, assist and advise. Mum is at home now, the stay was a respite period but on taking her back home, she is now beginning to think that this is where she would like to be, so watch this space.
Our thanks and gratitude to all at Woodside for there help and for taking care of mum.
We have always been made welcome when we visit and we are always asked if we would like a cup of tea or coffee. One of the most welcoming aspects of Woodside has been the peace of mind that their care has brought to us. They care about the wider family, not just the resident. This was most evident when my father passed away recently after a short illness. Thank you all at Woodside.
My father has been a resident since September 2017. The staff are attentive and genuinely caring. My father has advanced dementia and his complex needs are met consistently and to a high standard. The home environment is welcoming and the atmosphere is calm and relaxed. Management and staff really do go the extra mile to welcome not just the resident but family involvement too. My father is treated with dignity and respect.
It's a year on - Mum has been at Woodside care home since August 2016. My two sisters and I each visit the care home weekly and are extremely pleased with the level of care our mum receives. Mum is not very sociable and keeps strange hours - but we are impressed with the level of attentiveness Mum receives. As soon as we get there the care assistant will tell us where she is, they seem to know exactly where each of their residents are at any given moment. Even though Mum is not particularly sociable she still gets included in outings and enjoys these little trips out. Whenever my sisters or myself visit we are welcomed with a smile and never feel we are getting in the way. Very happy with Woodside care home, thank you to all the staff.
Nurses are so kind and thoughtful. Very compassionate in their jobs. Plenty of facilities and room is always clean. Couldn't ask for a better service for my sister.
Residents are treated like kings and queens and are constantly asked if they are alright. All staff are familiar with resident's names which add a personal touch and ensures a homely atmosphere. Juice is always available in several locations and the tea trolley has regular outings. The food is good with meals being varied but also of the traditional type favoured by the older generation. Visiting is allowed without an appointment and a warm welcome can always be guaranteed at the front door. The manager's door is always open to both residents and visitors.
Very clean and well looked after. Staff are very nice and kind. Lots of love for the for the residents. When you arrive to visit, you are made to feel so welcome. I cannot fault anything.
My father has been a resident from February 2017 and still resides there, and I could not wish for a better place for him to live. They meet all his needs etc, the staff are very friendly and I could not wish for better people to look after him.
Dad seems settled and is looked after well. The home is a little dated but is in the process of being updated, the staff strive to maintain a homely, loving place.
I couldn't wish for better care for dad.
My husband has settled quite well considering he has vascular dementia.
My mother was at Woodside for over three years and has been very well looked after during that time. The home always has a warm and bright atmosphere and the team always very caring, creating a cosy and family feeling for residents and visitors. We have always been kept fully informed of her health and any other issues, and had a good level of communication with the team, especially during our weekly visits. We are very grateful for the care provided and never had to worry, as we knew she was in in the safest of hands. I have nothing but praise for the very professional but compassionate way in which they cared for my mother, especially towards the end of her life when a high level of personal care was required.
My Mother was always treated with respect and understanding during her time at Woodside. In the last weeks of her life, the carers showed her great compassion. The family visited day and night so could experience first hand the dedication and professionalism shown by everyone there. To say a lovely family atmosphere is apparent sounds a cliché but is nevertheless true, as we were always made to feel very welcome. It was a great comfort to us that Mother looked on Woodside as her home. Our genuine thanks to you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Woodside Care Home.
Meet the Team (0)
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