The Ridings

Calder Close, Off Daventry Road, Banbury OX16 3WR
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9.7 57 Reviews
  • The Ridings, Banbury
Anchor’s The Ridings, in Banbury is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as offering dementia care. They are welcoming new residents for both permanent care and for respite stays.

A range of care services are available, including convalescence care; respite care; trial stays and long term care for those who require 24 hour care.

The care team works with customers to organise stimulating activities that appeal to individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Customers are provided with freshly cooked meals made from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

As a not-for-profit care provider, Anchor reinvests profits into its properties and services, to continually raise standards and provide a high-quality service to surpass customers’ expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Our colleagues at The Ridings will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact The Ridings to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Hill (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact The Ridings directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at The Ridings.

Parking

  • Onsite parking is available, including disabled spaces.

The Ridings Reviews (57)

9.7

The Ridings has a Review Score of 9.7 (9.742) out of 10, based on 21 reviews in the last 2 years.
Over all time The Ridings has 57 reviews.

Overall Experience
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Reviewer Connection to The Ridings
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Review from Nick B (Regular Volunteer) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have volunteered at The Rigings every week for the last seven years. We visit the residents via pets as therapy. We are always made to feel very welcome. The staff are very kind and thoughtful. There is always a very happy environment and the residents seem very relaxed and happy. The Ridings is a
very happy home that we are pleased to visit every week.
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Review from Elizabeth F (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolute living nightmare. After bringing up genuine safety/care concerns regarding my mother and a few personal issues within the care home that prevented my mother and I from going out for our planned lunch. Sadly none of our concerns or issues were addressed in a polite, professional compassionate
or respectful manner. Instead, the care home manager stopped me coming in to visit my mother for a total of 30 days. I could only take mother out in her wheelchair. This stole 30 days of our lives. I am my mother's daughter and her main carer for nine years. I don't know how this care home manager can sleep at night after making such a cruel decision.
Reply from Jonathan Palmer, District Manager at The Ridings

The health, safety and wellbeing of our residents and colleagues is our top priority. Visits by loved ones are welcome, supported and encouraged as we understand how it can boost wellbeing. We also have a duty of care for all of our residents and colleagues and have a robust anti-social behaviour policy in place to ensure this.
If a person visiting a care home breaches the anti-social behaviour policy, alternative measures are put in place. In this specific and isolated incident, due to the family member breaking this policy, safeguarding procedures were implemented. We conducted a thorough investigation and found that the measures, including prohibiting access to the home by this particular family member, are appropriate and fair. Separate concerns were raised by the family member with our regulator, the Care Quality Commission, who carried out inquiries and closed the matter.

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Review from R P (Son of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at The Ridings responded very quickly to a need for my father to find a care home when his health suddenly deteriorated. The staff have been excellent in supporting him to settle in quickly and responding as he has required increased help with personal care. I would have no hesitation in recommending
the Ridings to anyone in need of the support a care home provides to an elderly person.
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Review from P S (Daughter of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was given a lovely warm welcome when she moved to The Ridings four months ago. She has settled in really well thanks to all the dedicated staff who have helped her to continue to live as independently as she wishes. Mum's room is very homely as she's been able to bring many of her personal belongings
from her bungalow. She is thriving from the social interaction, particularly during the lovely homely mealtimes and the activities. She particularly enjoys spending time in The Ridings' lovely garden, gardening being one of her favourite pastimes.
We really appreciate the professional, personal and attentive care and support all the staff give to our family consistently. Nothing is any trouble.
We are so glad we chose The Ridings for our mum to move to when she realised her bungalow up north was becoming too much for her and she wanted to be nearer family.
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Review from Kathleen W (Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident for three months, it is a pleasant home. The staff are very friendly and helpful and there are plenty of activities if required.
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Review from Diane B (Friend of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The moment you walk through the door you are greeted with a smiling friendly face and taken personally to who you are visiting. My friend is so happy there, speaks very highly of the care and staff, nothing is too much trouble. The cleanliness is exceptional as well as the food. Plenty of activities
to keep you occupied if you so wish. All queries are dealt with promptly and professionally and with a friendly smiley face. I come away feeling very happy, knowing my friend is cared for with loving care.
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Review from Sue A (Power of Attorney of Resident) published on 30 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The resident has had good care in the six months she's been at The Ridings.
There have been some staff changes, but from what I've observed this has not affected the care given.
The staff are interactive with the residents and try and keep them active and interested in things.
There are a good variety
of weekly activities available.
If things are noted that need attention, the team are pretty good at remedying these.
Communication between staff and family has been good.
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Review from Dawn F (Daughter of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at The Ridings for almost three years. Mum is well cared for and the staff are very friendly and cheerful. The home is exceptionally clean and the activities are well organised and I am always impressed with the way they mark special occasions like the Platinum Jubilee and
the Coronation. As a family member I am always made to feel very welcome when I visit and feel confident that my lovely Mum is receiving very good care.
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Review from Paul A (Son of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care of The Ridings for almost 12 months now, we have had no problems and the staff go above and beyond to keep everyone happy. Should any problems occur they will always contact us straight away which is reassuring.
There are plenty of varied activities that Mum will often join
in, her room is well-appointed and is kept clean, tidy and accessible. There has been a new chef appointed and Mum never complains about the food. We are very happy that we chose this home for Mum after looking at others in the area. The Ridings, its staff and management should be proud of what they offer.
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Review from Karen I (Daughter of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From July 2021 to October 2022 my beloved mother - Mommy - was a much-loved resident at The Ridings. She thrived and glowed until her Dementia and probable other physical diagnoses rapidly brought her to end-of-life in October. Over the past eighteen months, I was at The Ridings many times, randomly
and by appointment and for the diligent and loving care given to my beloved Mommy and myself, especially in the last eight weeks of her life until she died, in my arms, at The Ridings, I will be eternally grateful. Everyone, at all levels of responsibility, always went 'the extra mile' to ensure that my Mommy and I had everything we needed at all times. The little things like FaceTiming me with Mommy when she could no longer hold, let alone work her mobile phone, meant so very much. Singing with her, remembering with her, being with her when I couldn't, due to my work commitments. Special place, special people... Friends for life.
Reply from Anna Jakes, Manager at The Ridings

Thank you for taking the time to review The Ridings. We are pleased that you rate all areas of our home as excellent and I will ensure that our team are aware of your wonderful feedback. It was our pleasure to care for your mother. We aim to provide care individual to each resident who lives at The Ridings, including end of life care. We appreciate that this is a precious time, so we support our residents and their loved ones as they wish.

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Review from J N (Respite Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived in The Ridings about 12 years ago, so I knew the home well. I wanted to have my planned respite at The Ridings as it was close by for my daughter to visit. The staff and management were all very approachable and very caring and made my stay go well. I would highly recommend The Ridings
to anyone who needs care.
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Review from M C (Daughter of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in the care of the Ridings for one year and through the challenges of her dementia and covid, the home provided the care my mum deserved, from her admission to the end of life and since her passing, has been first class. She was loved and respected in the home by all staff members. I spent
a lot of time there and was never declined time with her. She was cared for as if she was a family member and I saw staff doing things above and beyond their responsibilities to provide Mum with the best care. I always felt confident they would look after Mum and keep me informed at all times. I would highly recommend the Ridings and I was anxious about placing Mum in a home. I don't regret it one bit - she had the very best care from some amazing people.
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Review from Mark E (Son of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion, support and assistance my mum received during he time at The Ridings was excellent. The staff were quick to react to any of Mum's medical needs and always kept us fully informed. As a family, we were always very impressed by the meals, and certainly, Mum benefited from good nutrition.
Staff were always welcoming when we visited and treated Mum with great care, dignity and compassion, often going beyond what was strictly necessary. Overall, I am confident that Mum received the best possible care.
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Review from Susan A (Regular Volunteer) published on 11 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a volunteer, I am always warmly greeted by the staff and residents. I feel my expertise is valued, even though I offer my services in a voluntary capacity. When I go in, I see how well looked after the residents are and how the staff engage positively with them all, treating them as individuals with
their own needs.
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Review from Barry G (Nephew of Resident) published on 4 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt has been a resident at the Ridings since May. She suffers from dementia and the staff do lots of activities with her, which keeps her mind active and helps with her mental well-being. She has put on weight (she was very thin) and is cleaner and healthier since moving in. She had care at home
for 18 months before coming to the Ridings and it’s noticeable how her general health has improved since May. The staff are caring and helpful to my aunt and us, whenever we visit.
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Review from P E (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having experienced more than 5 care homes over the years, this stands out as the best. Staff are proactive and always communicate with us. Food is generally good with a range of choice. Some rooms are a bit tired and in need of a makeover - power sockets being in short supply! Activities vary with staff
availability but doing well in a time of Covid.
Reply from Tracey Milsom, Manager at The Ridings

Thank you for taking the time to review The Ridings and we are pleased that you rate our overall standard as excellent. We will be happy to discuss your comments regarding our rooms and electrical sockets at a mutually convenient time to aim to resolve these issues.

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Review from Susan J (Friend of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was greeted with efficiency at the front door, prior to a visit to a resident. I had neglected to bring absolute proof of my negative covid lateral flow test, but it was explained clearly what I should do, which I have. I was provided with appropriate PPE. The resident was brought to her apartment
for my visit. Carers who came seemed very kind and treated the resident with dignity at all times. We were left alone for the visit and I was able to summon a carer easily, to show me out as evening mealtime approached. I know from previous visits how delicious the meals are and was delighted to see how much the resident has improved in general health, since last year. According to a carer, the resident has a good appetite. I always recommended the Ridings highly.
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Review from B Y (Daughter of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, kind, loving care home. All the staff are so thoughtful, inclusive, communicate well with my mum and myself. From the management through to the care staff, laundry, caretakers, kitchen staff, everyone has my mums best interests at the heart of everything they do.
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Review from Lesley R (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Under the difficult times of Covid-19, I have felt the home and staff have done their best to support the residents as well as us family, within the Government restrictions. Mum is as settled as she can be and is definitely seeing the benefit of seeing me in her room and holding her hand. Albeit half
an hour; it's half an hour worthwhile for both of us. I am really looking forward to sharing time with Mum when restrictions as lifted.
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Review from Sally S (Friend of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend has been a resident of The Ridings for 3-years now, and she has been well cared for, and often the staff have gone above and beyond what is normally expected. Celebrating her 100th birthday during lockdown might have been a non-event, but the staff made the day special, and she certainly
felt like the Queen for a day. Thank you to all concerned.
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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for The Ridings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for The Ridings is calculated as follows: ( (185 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 244 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Ridings is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact The Ridings for further information.

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Awards / Recognitions (12)

Meet the Team (1)

Kelly

Kelly Hill

Job Title: Manager Joined: 2024

I have been working in older peoples' care for nearly 15 years.


I started at Godiva Lodge care home in Coventry as a care assistant and then became a team leader after 2 years. I then transferred over to an Extra Care location as a team leader. In 2017 I became a Deputy Manager and worked across three of Anchor’s locations. I returned to Godiva Lodge as the Home Manager in May 2023 to cover a period of absence.


I really enjoyed my time as a Home Manager and feel that I made an impact on the team at Godiva Lodge. I am looking forward to getting to know residents, staff and relatives at The Ridings.

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