The Ridings

Calder Close, Off Daventry Road, Banbury OX16 3WR
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9.7 57 Reviews
  • The Ridings, Banbury
Anchor’s The Ridings, in Banbury is a purpose-built home supporting up to 48 older people to live a comfortable lifestyle, as well as offering dementia care. They are welcoming new residents for both permanent care and for respite stays.

A range of care services are available, including convalescence care; respite care; trial stays and long term care for those who require 24 hour care.

The care team works with customers to organise stimulating activities that appeal to individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Customers are provided with freshly cooked meals made from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

As a not-for-profit care provider, Anchor reinvests profits into its properties and services, to continually raise standards and provide a high-quality service to surpass customers’ expectations.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

Our colleagues at The Ridings will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact The Ridings to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Hill (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact The Ridings directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (48)

Visiting

  • Visitors are welcome at The Ridings.

Parking

  • Onsite parking is available, including disabled spaces.

9.7

The Ridings has a Review Score of 9.7 (9.742) out of 10, based on 21 reviews in the last 2 years.
Over all time The Ridings has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Ridings
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Total of 57, showing 41-57
Review from Kathleen R (Wife of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband first went into The Ridings care home for respite, when his condition got worse we enquired about him going in on a permanent basis. We had no problem getting him there everything went really smoothly. Since being there permanently he has settled in very well. It’s lovely and clean and has
a full range of meals to choose from including breakfast, lunch and evening meal.
And of course snacks and drinks during the course of the day. My husband doesn’t usually get involved in activities but they’ve even got him doing some and he enjoys it. The staff are extremely lovely and take their job very seriously.
What I’m more than grateful for is the way management and staff have coped with the Coronavirus virus, they have kept everything going although at times being really tired and short of staff. Well done The Ridings.
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Review from Michael O (Father-in-law of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has lived at The Ridings on a permanent basis since November 2019. Prior to this, he was going to The Ridings on a regular basis on respite. I have always found my father-in-law happy, well looked after and busy. Activities throughout the day - seven days a week. I especially like how
we are kept up to date on the Facebook The Ridings page, lots of pictures of what is going on, ie, activities, events and day to day information. Staff are genuine, caring, compassionate and person-centred. If I did have any worries or concerns I would know who to talk to. My wife is always kept up to date, of any changes to care, concerns, GP appointment, etc. There is a very friendly and homely feel about The Ridings, more like a family. Residents look happy and content. I feel The Ridings do a remarkable job, especially through the pandemic we are currently in!
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Review from Deanna S (Mother of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for just over 12 months. The care and affection from all staff has been excellent. From carers to cooks, cleaners and all staff. I also feel so at home going there to visit (which obviously has not been for a while). She has been poorly recently, but kept safe and cared for at
the home due to hospital quarantine. The staff keep me well informed and have enabled me to keep in touch from time to time on social media. I never thought I would find her being so content and happy and most importantly safe and cared for. Thanks to all you wonderful people.
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Review from Kerry A (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father attends here and I would not have it any other way, my dad is happy, well looked after and the staff are very friendly and always have my dads best interest at heart.
While my father has been in the care home, he has been content which puts my mind at rest. Therefore, I do not have to worry
so much as I do not live near the home.
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Review from Nikki B (Daughter of Resident) published on 15 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at the care home since last year and the care he receives is second to none. The staff are like family to him and are very helpful and friendly. I would highly recommend the care home to anyone.
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Review from Elaine H (Daughter of Resident) published on 8 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent three happy years in The Ridings care home. She loved her flat, the cleanliness and brightness of the home, the well maintained large garden, the activities and the care that she received from everyone.
I truly believe that it was because the home offered mum such a lively, stimulating,
varied and crucially safe environment that her cognitive functioning remained so stable for someone living as she did, with dementia.
Our family will always be very grateful to all the staff for making the last year's of mums life such a positive experience for both her and for our family.
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Review from Gemma B (Granddaughter of Resident) published on 7 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this residential home. My grandmother lived here for many years. The care of the staff is excellent. The staff at the home, go out of their way to make each resident feel welcome. After many years of struggling in her own home and getting upset in another residential home, the
staff at The Ridings were able to make my grandmother feel instantly at ease. My grandma was a social character but withdrew because of her dementia. They gently encouraged her to integrate with others, eating every meal together, joining in with games and quickly her social circle expanded. Her confidence came back within just a couple of weeks and her cognition, as a result, which had been rapidly declining, plateaued, which is a credit to the home. Her mobility was variable but the home organised exercise classes and encouraged walking into the garden and between rooms. I couldn't recommend this home enough.
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Review from Shirley J (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been in The Ridings since October 2018 but so far everything is excellent. He has settled in nicely and all the staff are very helpful and kind to him. I am really happy with how they look after dad and would definitely recommend The Ridings. Before he went to your home, I went to
every home in Banbury and liked yours the most. I had a good feeling about it.
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Review from Lisa O (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to The Ridings for 1 week respite, during the New year period. My father was very reluctant to stay at a residential care home, due to stigma.
My father found his stay enlightening and has stated that he would go back to The Ridings, as all the staff were caring, polite and respected
his dignity. This also enabled my mum to have a well-deserved rest, knowing Dad was in as safe place and being looked after.
My family and myself can't thank The Ridings enough for their assistance with the transition from home to The Ridings. Always found staff happy, caring, polite, helpful and going that extra mile to ensure Dad was happy and involved with his care needs. Even though Dad was only with The Ridings for a week we all felt welcomed and never a bother.
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Review from Judith W (Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been at The Ridings for a year now and this review covers that period. I cannot speak too highly of The Ridings. It is a particularly pleasant environment. I would have rated everything excellent, except that I wanted to point out the really outstanding things which concern the staff who are
first rate, competent, caring, efficient, with a good sense of humour and a good team spirit. Their interaction with all residents is first class. I am aware that this must come from the management, and it is impressive how quickly new staff pick up the ethos. Activities are good and varied too - the time here passes very quickly.
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Review from N C (Son-in-law of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law moved into The Ridings, we have had nothing but positive experiences. The staff are really caring and will do things for the residents above and beyond their duties. The Ridings is always warm and welcoming to all visitors. This has made my mother-in-law feel very comfortable
and at ease. I would highly recommend The Ridings to anyone in this area looking for a residential home for their parents or family member.
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Review from L C (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into The Ridings in August 2017 after a short stay in another care home. The care and support she has received has been fantastic, all of the staff have been supportive to both my mother and myself in what has been an emotional journey. I can only express my gratitude to all the staff
there and I would recommend them for their high level of care and support.
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Review from P W (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident for 5 years until she died. The care home was always clean and well run. The staff gave my mother a good standard of care throughout her stay. They were sympathetic and gave a high standard of support to her and me when it was necessary. Their treatment of my mother in her final
months was particularly caring, which I found very reassuring.
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Review from Maria B (Daughter of Resident) published on 16 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled into The Ridings well after having to leave her own home. The care staff are so kind and helpful. The activities at The Ridings are on every day and very from knitting, pom pom making, baking, arts and crafts, reminiscence sessions, hairdressing and so much more. All the residents
are well and happy - it really is like a big extended happy family. Meal times are an event with amazing food from the chef. We are so grateful to have found such a wonderful place.
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Review from Barbara M (Daughter of Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother, who had dementia, was a resident in the home from March 2011 until she died in July 2016. The care Mum had during this time was outstanding. We found the staff very caring, conscientious and helpful and the regular review between myself and the staff ensured that we had an opportunity to
share in decisions about her care. In her early time in the home she led a very full and active life, enjoying days out and activities. As she deteriorated, she was still encouraged to take part in the activities she was able to. As she deteriorated, the staff put in place adaptations she needed to keep her safe and well looked after. Palliative care at the end was excellent.
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Review from K S (Son of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When looking for a place for my mother, I found The Ridings the perfect care home with lots to keep her entertained plus a peaceful and relaxing home.
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Review from J S (Wife of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband died on the 13th of August 2016 at the hospital after 8 years at The Ridings. He was looked after extremely well and enjoyed some of the activities there and outings. The staff at The Ridings were excellent and I always felt supported when I went to query anything to do with his care. He
and I were disappointed when he wasn't able to return to The Ridings where he regarded as home.
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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for The Ridings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for The Ridings is calculated as follows: ( (185 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 244 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Ridings is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Sep 2025

We currently have two vacancies for care. Please contact The Ridings for further information.

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Awards / Recognitions (12)

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Meet the Team (1)

Kelly

Kelly Hill

Job Title: Manager Joined: 2024

I have been working in older peoples' care for nearly 15 years.


I started at Godiva Lodge care home in Coventry as a care assistant and then became a team leader after 2 years. I then transferred over to an Extra Care location as a team leader. In 2017 I became a Deputy Manager and worked across three of Anchor’s locations. I returned to Godiva Lodge as the Home Manager in May 2023 to cover a period of absence.


I really enjoyed my time as a Home Manager and feel that I made an impact on the team at Godiva Lodge. I am looking forward to getting to know residents, staff and relatives at The Ridings.

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