
I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

Bridge House Care Home offers high-quality residential care in an idyllic setting for up to 30 elderly people.
Bridge House is an impressive Tudor-style building that dates back to the 16th century and although it has been modernised with two large extensions many of its original features have been retained.
The home benefits from 2 spacious lounges, both of which overlook the beautiful extensive grounds.
Situated in Elstead, Surrey, Bridge House can...
Care Provided by Bridge House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Contact Bridge House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Debora Cogodda(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
- Number of floors: 2
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (2)
Visiting
- No restrictions
Parking
- Limited parking is available onsite.
Bridge House Care Home Reviews (76)
Bridge House Care Home has a Review Score of 9.5 (9.450) out of 10, based on 10 reviews in the last 2 years.
Over all time Bridge House Care Home has 76 reviews.
My mother in law has been resident here for 8/9 months and I have been very pleased and happy with the care and service she gets. I am impressed with the range of activities available and have always been made to feel welcome whenever I visit.
When it came time for my grandmother to move into a residential home, I was extremely anxious about it. I honestly felt there wouldn't be anywhere I would be happy to leave her. Bridge House has totally proven me wrong. The rooms, food and activities are great, however above all, the staff are fantastic, caring and hard working. I can confidently say that my grandmother is happy here, something I did not expect to happen.
Aunt was so happy living alone but the families decision to move into care was the best thing for Aunt as she has settled so well and loves the new environment, activities etc. Meals are enjoyed and thankfully we have an amazing chef who likes to tempt the taste buds.
In spite of recruitment problems, the staff could hardly be better at what they do. We visit anytime we like, usually with our dog and are always made to feel at home.
My mother-in-law has improved since she moved to the home in December 2016 she looks groomed, well looked after- clean clothes, hair cut. She feels better. She keeps saying- "this is such a pleasant place, can't be better!" She has slightly improved mentally- more relaxed, less complaints about her state of mind (she has Alzheimer's since 2013) This all big thanks to the staff- nice food, clean place and a lot of activities to stimulate the brain.
Bridge House provided the loving care and homely comfort that put us at ease to have mum a resident. The whole team from the manager down including the cook all contributed to mums well-being over the 5 years she was a resident.
I have just returned home after visiting my sister who lives in Bridge House at Elstead. Bridge House is like a beautiful hotel very nice and friendly staff. Lots of activities are provided, today it was musical movements, cake making and icing which they enjoy.
I found the home very clean and welcoming. My friend has settled in well and was enjoying the care and food. I did not visit whilst any activity was being done but it seems they have varied entertainment and activity throughout the week. One suggestion would be nice for visitors to be offered a drink. Parking could be difficult if all residents had a visitor at the same time.
My mother was a resident at Bridge House from 2011-2016. She passed away on 8th May 2016 at Bridge House. The care she had from the time she became a resident until her death aged 101 was second to none. The staff were caring and kind to mum and the family cannot praise them enough.
Always find the staff friendly, caring and happy. Mum very settled seems happy and content.
This review is what I have seen when visiting. I live next door so a long connection. I have felt when I have visited that all the staff are so helpful and seem to really care about those in their care. My friend speaks most highly also of the care he has received over several years. I have visited to join in with a church service held in a side room and yesterday there was an intervention to tea and cakes to support the Alzheimer's society which was well attended and again the staff were great.
Our mother has been in Bridge House for over ten years. She is beautifully looked after, her needs met particularly as they are changing as she becomes frailer. She is very happy there and it is her ‘home’. One of the reasons we chose it so many years ago (apart from the fact that it was the only one we visited that didn't smell) was because it had the feeling of being a real home and not a large purpose built institution - with approximately 26 rooms it was in our opinion an ideal size. Staff and residents are a ‘family’ and some carers have been there since she first went there. Issues are dealt with promptly. It should be noted that the home has an excellent local GP Practice with an amazing response if there is a crisis. The food is very good and the lovely chef is involved in the life of the home. It is particularly well managed and most of the common areas have been updated recently. The garden is pleasant with plenty of shade and lovely for the residents in summer.
It was with an initial heavy heart, my sister and I finally succumbed to finding a care home for our dear mum.
Bridge House did not disappoint. Nowhere compares to our own home, but Bridge House staff have ensured that this is as good as a close second place as it gets. Mum is treated with dignity by them and supported.They are loving, caring, cheerful individuals (mum loves them all), they are always to hand to make you feel comfortable and welcome when paying a visit, nothing sees too much trouble.
For us thus far, 5 stars all round!!!
Since my mother has been at this care home, her life has changed so much. Constant care, lots of activities, she is so much happier.
My mother was welcomed in to Bridge House by lovely friendly staff. She has a small but cosy bedroom and is always nice and warm. The meals are very good and mum is encouraged to eat which is good. There are daily activities by a lovely friendly lady. When we visit we are always offered drinks which is nice as it is a long drive for us. I cannot find anything to criticise.
Mum was admitted to Bridge House in September 2015. We as a family have found them to be extremely warm and friendly and have made the transition to a care home very reassuring for both the family and mum. She is happy there. The food is very good. Activities every day. Trips are organised. Mum is always clean and well looked after. No unpleasant smells. Décor is clean and bright. They have made the home feel like a home from home. Very pleased.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bridge House Care Home.
There are no upcoming events for Bridge House Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Bridge House Care Home.
Meet the Team (1)

Hello, my name is Debora and I have been working in the care environment for about 10 years, and at Bridge House for 3 years now. I love working in care and I love working at Bridge House. I am a people person and I like to work in a team.
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