
I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

I cannot rate Bridge House highly enough.Wendy W(Daughter of Resident/Service User)

I enjoy watching the interaction, banter and friendships she has formed.Sally T(Daughter of Resident/Service User)

The homely, caring atmosphere and very dedicated staff have been without fault.S M(Wife of Resident/Service User)

Bridge House Care Home offers high-quality residential care in an idyllic setting for up to 30 elderly people.
Bridge House is an impressive Tudor-style building that dates back to the 16th century and although it has been modernised with two large extensions many of its original features have been retained.
The home benefits from 2 spacious lounges, both of which overlook the beautiful extensive grounds.
Situated in Elstead, Surrey, Bridge House can...
Care Provided by Bridge House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Contact Bridge House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Debora Cogodda(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
- Number of floors: 2
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (2)
Visiting
- No restrictions
Parking
- Limited parking is available onsite.
Bridge House Care Home Reviews (76)
Bridge House Care Home has a Review Score of 9.5 (9.450) out of 10, based on 10 reviews in the last 2 years.
Over all time Bridge House Care Home has 76 reviews.
She has been treated with great kindness and care by the whole team at Bridge House.
I knew the moment I walked in that this was the right place for Mum, homely, quirky and two gorgeous resident cats.
A company is only as good as the staff it employs - happy staff = happy residents = happy families.
Thank you to each and every one of you.
My Aunt has been well cared for at Bridge House for a number of years. She is now very frail and dependent on help for most things. Whilst no care home can be perfect, Bridge house and the staff team are high up on the scale! And much appreciated, especially as I live in the North of Scotland and my visits are limited to 4 or 5 times a year. Visitors are always welcomed and free to spend as much time as they wish with their relative/friend.
Whoever opens the front door always has a smile and friendly welcome.
All staff from management down are all so caring and nothing is every too much trouble for them. Our grateful thanks goes to them all from myself and my daughter. I have visited friends in much more luxurious homes but nothing compares to the homely, friendly feeling at Bridge House.
Thank you for the kind words and they will be passed onto the staff who will be thrilled.
Every time I visit there is a very welcoming atmosphere. Staff are kind, helpful and caring. There is always some sort of entertainment for the residents and they seem happy.
Thank you for the lovely review.
My mother-in-law was very frail and malnourished when she first came to Bridge house. A spell in a local rehab hospital was unable to care for her needs or get her to eat but after a short while at Bridge house, she was back to her old self. Very happy and well cared for. She speaks highly of all the staff who try to encourage her to take part in the fabulous activities.
Each time I have visited my sister I was made very welcome and was very pleased with the relationship between the staff and the residents. I have noticed my sister's improvement in attention and her long-term memory as well as her contentment in being in a safe place. She is taking care of herself and is dressing better as well as relating to other residents.
I used to live in Westbrook Hill and visited Bridge House then and I was so impressed, had no hesitation bringing my sister in law there when her time came. There is always a friendly welcome and the residents are all so happy and chatty. May you keep up the valuable work for years to come.
The staff are very friendly and welcoming. I have no worries at all concerning my brother. He is looked after very well it is like home from home, the food is excellent. I cannot fault it in any way.
A very well run care home. The staff are helpful and kind. You get a homely feel when you walk through the door.
I came to visit my friend and had lunch which was delicious. Everything in the home is excellent. It does not feel like a residential home but a real family home. The house and gardens are beautiful. I will be attending the events that are taking place in the summer.
The premises are of a very high standard of cleanliness the residents are well cared for nothing is too much trouble for the staff looking after them, they are very helpful and caring. I have the highest praise for them.
My mother has been at Bridge House for several years now and has just had her 96th Birthday there. I am absolutely delighted and relieved with how happy she seems to be there. The staff ALWAYS open the front door with a smile and treat my mother with caring, friendly respect. The home is surrounded by lawns and trees which my mother especially loves and she has a lovely view from her window. There are plenty of activities and she never seems bored or lonely or depressed. I have been to many "posher" and more luxurious care homes but Bridge House has a really friendly down to earth "villagey" feel to it and the staff seem to stick around and are committed to their residents, unlike some places which are like "dead" 5 star hotels. Celebrations like Christmas, Easter and Summer Fairs are lively and relaxed with lots of visiting dogs and children and laughter.
This is a beautiful facility and a perfect place for my mother to spend her last few months. The staff have been unfailingly helpful and kind.
She died receiving exemplary care and support after a long and adventurous life.
I cannot praise the staff too highly.
Bridge House was truly her home and the staff became part of her family. It also speaks highly of the home that a number of the staff who welcomed her in 2006 still work at Bridge House.
I cannot recommend Bridge House highly enough. The entire team cared for my mother-in-law with great compassion, kindness and professionalism. When she died in her beautiful room, surrounded by people she trusted to care for her, I know it was the best possible end to her long, adventurous life. Heartfelt thanks to everyone at Bridge House.
We are always made welcome when visiting our dear friend at Bridge House Care Home. We can visit anytime to suit us. Our friend is always relaxed, cheerful and in good spirits. She is extremely happy and seems very contented. Prior to living here, she was against living in a care home. Now she often remarks that she wants to stay at Bridge House Care Home forever. I can honestly say that I never worry about our friend as I am confident that all of her needs are met.
I would be happy for my mother to go there again.
We visit every 2 weeks to bring a simple Christian service and to meet up with friends in residence. We are always made very welcome, especially by the activities co-ordinator.
My cousin has been in Bridge House Care Home for over 10 years and I have never had any worries or concerns about her.
All of the staff are friendly, helpful and very professional. I have visited other care homes and Bridge House Care Home is the best one I have ever seen.
My mother has been a resident at Bridge House for 11 years. We, as a family, have always been very happy with the care this home has provided. The staff are always kind and of good humour and their care is and always has been exceptional. My mother has been, and is very happy here. I would say that the standard of the home has risen year on year - for instance, recently all the linen has been replaced, dining and sitting room have had their chairs and tables renewed - walls painted and decorated. It really is an uplifting place to visit. this year the manager provided the first village fete in the garden to which loads came and joined in for the first time. The food is wonderful - choice of 3 dishes for lunch, a great menu and all dietary regime meals.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bridge House Care Home.
There are no upcoming events for Bridge House Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Bridge House Care Home.
Meet the Team (1)

Hello, my name is Debora and I have been working in the care environment for about 10 years, and at Bridge House for 3 years now. I love working in care and I love working at Bridge House. I am a people person and I like to work in a team.
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