Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge. There
are no additional fees for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house coffee station
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Broadwater Lodge to find out the exact price for your requirements.
Contact Broadwater Lodge to confirm what exactly is included and get an estimate tailored to your care needs:
Contact Broadwater Lodge to confirm what exactly is included and get an estimate tailored to your care needs:
Broadwater Lodge has a Review Score of 9.9 (9.938) out of 10, based on 18 reviews in the last 2 years.
Over all time Broadwater Lodge has 45 reviews.
4.0 out of 5
Thank you for your wonderful comments for the care and support we provide your mother here at Broadwater Lodge. Your feedback is important to us and the home manager has discussed your comments about communication with the team leaders to ensure all relatives receive regular updates. Thanks for taking the time to leave a review.
5.0 out of 5
5.0 out of 5
5.0 out of 5
3.0 out of 5
4.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
We’re very grateful for your feedback and are delighted with the positive scores for Broadwater Lodge, particularly for safety, security and cleanliness at the home. With regard to laundry, I do apologise for the issues your father has experienced. I would like to assure you we have looked into this and I’m pleased to say that since your review, we have put new measures in place to reduce the risk of clothes going missing. This includes ensuring that residents’ rooms are locked when unoccupied to avoid clothing being moved.
In addition we are considering the purchase of a new and more robust labelling machine for residents’ clothes. We have also recently employed a new laundry assistant, who has designed a new system or organising the laundry, which will reduce lost items. Thank you again for taking the time to provide your feedback and kind words, and of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with now or in the future.
5.0 out of 5
5.0 out of 5
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4.0 out of 5
5.0 out of 5
There is a pleasant, lively atmosphere and a willingness to go the extra mile. I am grateful that Mum is looked after so well.
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
The Review Score of 9.9 (9.938) out of 10 for Broadwater Lodge is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Angela Bookham started work at Broadwater Lodge in 1994 as a care worker and, after a spell at our sister home Jubilee House, returned as manager in early 2012.
As a child, I always wanted to be a nurse, but my mother strictly forbade it and insisted that, like my sister, I would take secretarial training. However, it wasn’t long before I decided to pursue my true calling and, at the age of 16, became a carer at an orphanage. I went on to join Broadwater Lodge in 1994 as a care worker, but was quickly promoted through the ranks to team leader and on to deputy manager. After a spell at our sister home, Jubilee House which is a few miles away, I returned to Broadwater Lodge as manager in 2012.
I really love this job and the opportunities it gives me to make a positive difference to people’s lives. I always strive to put myself in the shoes of residents. More and more people are being diagnosed with dementia, so this is an enormous issue which many of us will face at some point in life. I passionately believe in giving people the level of care and attention I would like to receive if I were in their place.
I’m really proud of the atmosphere we have created at Broadwater Lodge – I’d describe it as a ‘home from home’ and that’s often the first thing people say when they walk through the door. Indeed, one family based in Bournemouth was so impressed by Broadwater Lodge that they chose us over other homes closer to where they live.
Every day is different here, and that’s down to the work of our three excellent activity coordinators. They do a great job working with the residents, understanding what they want to do and coming up with new and exciting ideas. One of the best was a Mad Hatter’s Tea Party which we held for the Jubilee. I was new at the time, but was tremendously impressed by the imagination and dedication everyone showed in putting it together. It’s moments like those that make Broadwater Lodge a very special place to be.
Angela celebrates 20 years of service
Broadwater Lodge’s very popular home manager Angela Bookham reached a very important milestone. She has been providing quality and expert care to her residents for 20 years.
The management of Care UK and Angela’s many colleagues send their congratulations and they look forward to working with her for many years to come.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadwater Lodge to verify any information. View our terms and conditions. Broadwater Lodge has an Enhanced Service - more info.
