The Cedars

16 Fordbridge Road, Ashford TW15 2SG
Review Us
9.6 24 Reviews
  • The Cedars, Ashford
Located in a pleasant residential area of Ashford, Middlesex, The Cedars Care Home is a fifteen-bed care facility that is ideal as an elderly care environment, as well as being suitable for individuals with a dementia-related illness.

Residents have their own conservatory and private garden area to relax in, while always being able to reach skilled carers at any time of the day or night.

This clean and hygienic facility is located close to excellent amenities and so can suit residents who wish to remain independent, while also offering a day care service to the local community.
Show The Cedars on the Map

Care Provided

Type of Service

    Residential Home
  • For a maximum of 15 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Good to Know

Person in charge

  • Kasia Nasiadka (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (15)

The Cedars Reviews (24)

9.6

The Cedars has a Review Score of 9.6 (9.550) out of 10, based on 7 reviews in the last 2 years.
Over all time The Cedars has 24 reviews.

Overall Experience
  • 18
  • 6
  • 0
  • 0
  • 0
Date Published
  • 24
  • 4
  • 5
  • 7
  • 17
Reviewer Connection to The Cedars
  • 8
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 1-20
Review from Susan H (Sister of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been resident at The Cedars for nearly two years and, throughout that time, she has been treated with exceptional care and kindness. The staff are attentive, compassionate and responsive to all the residents' needs, and are all extremely competent and well trained.
There is a range
of well-planned activities and whilst the residents' needs are varied, they are all encouraged to play a part whether it is singing and dancing, exercise, games or an outing (my sister loves to sing and dance). The summer barbecue is well attended for good reason!
The Cedars affords a clean, comfortable, safe environment for its residents and a warm, friendly atmosphere that residents and visitors can both enjoy. There is so much laughter!
A special mention for the wonderful manager - she provides excellent communication and updates and leads her amazing team to provide the best care possible for the residents and peace of mind for their relatives.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for such an excellent review, it's great when the team's efforts to create a homely and caring environment are appreciated!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher L (Husband of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review relates to the whole year in which my wife has been a resident (since March 13/2024). I cannot praise too highly the attitude of the management and the approach of the care givers. The manager not only manages the home efficiently but has created all sort of activities far beyond the needs
of basic care -- visits from exercise teachers, Bollywood dancers etc. Residents' birthdays are celebrated as communal activities. She encourages the staff to see their role as getting to know residents personally and engage with them in their memories and troubles. For their part the carers obviously not only care for residents but care about them. They are considerate of, and patient with, the occasionally sometimes quite difficult residents. I'm 77 and travel on public transport well over an hour each way three times a week to Cedars but I have no inclination to look for another home. Indeed I am so glad when I do leave not to have worry about the hands in which I leave my wife.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for such an amazing review, it's a privilege to be entrusted with the care for your wife!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first visit to Cedar Care Home, the whole team have always been friendly and professional.
The Manager has always been efficient and answered my questions.
Very happy my mum has been placed at Cedar, my mum is safe and well cared for.
Thank you.
Reply from Amit Parkash, Manager at The Cedars

Thank you so much for your lovely feedback. We're so pleased to hear that you've had a positive experience and that you feel confident in the care your mum is receiving at Cedar. Knowing that she feels safe and well looked after means everything to us. Your kind words about our Manager's efficiency have been shared with the team and are truly appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W M (Power of Attorney of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Cedars care home to be excellent carers for my ex-husband. He is very well looked after. Cedars has many activities and music shows, summer bbq's and singers. Residents birthdays are always celebrated. I have every confidence that he is being very well looked after. The carers are
always cheerful and patient with the residents.
Reply from Amit Parkash, Nominated Individual at The Cedars

Thank you so much for your kind words! We're happy to hear that you have a positive experience. The staff work hard to create a welcoming environment, and your feedback truly means a lot to all of us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P N (Son of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not say enough good things about Cedars Care Home. From the moment we first visited, we felt welcomed and at ease. The staff are not only professional and attentive but also incredibly compassionate. They truly go above and beyond to create a warm, caring environment for all the residents.
The
facilities are always clean and comfortable, with a wide range of activities that keep residents engaged and stimulated. It's clear that everyone here is dedicated to making sure residents feel respected, valued, and loved.
Thank you to everyone at Cedars Care Home for giving our family peace of mind and providing such a wonderful place for our mother to call home. We highly recommend it to anyone looking for a small family environment care home.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for your kind comments and the excellent feedback, much appreciated!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Wife of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at The Cedars for the last year. He settled in well to the home and at all times when I visit I have been impressed with the kindness and caring nature of all the staff. I like the fact that it is a smaller care home than many others in the area.
The food is all cooked
fresh and always looks well-presented and tasty. The home has been completely redecorated in the past year and looks fresh and welcoming.
The care manager has been helpful with form filling as well as arranging transport for a hospital appointment with an appropriate carer to accompany my husband.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for the lovely review and kind words, much appreciated! It's a privilege to be able to support your husband.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Wife of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a small care home, more like a house than a home. The carers are so good and kind. They watch the resident's every move, for safety. The meals are cooked on-site.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you for your feedback, it's much appreciated!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jessica H (Daughter of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for nearly 7 years now, she has severe Dementia/Alzheimer's. The staff are excellent and are always finding new ways/activities to engage Mum. I always receive constant communication from the staff not only when visiting, but telephone calls as well. Whether it be something medical
or just how she has been and what she has been enjoying. The atmosphere at The Cedars is always a fun one and very family-like. They never mind what time you may turn up to visit it is very much an open-door policy really can't praise the staff enough and thank them all for the way they look after Mum.
Reply from Kasia Nasiadka, Manager at The Cedars

Thank you so much for your kind words, we really appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen T (Son of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father became a resident in December 2022.
His health and well-being have dramatically improved since becoming a resident.
All the staff are pleasant, fully attentive always on hand to help and go beyond their expected duties.
The new manager is amazing, arranging events and regular catch-ups
to keep updated on a one-to-one basis with the resident's family and loved ones.


The barbecue (26th August ) was a great success enjoyed by all. Thank you all at The Cedars for all your hard work. It's great to know that my father is being cared for with such passion, leaving me with a lot less stress and worry.

Reply from Amit Parkash, Nominated Individual at The Cedars

Thank you for your kind comments we really appreciate your support and are glad you enjoyed the BBQ event.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz C (Daughter of Resident) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a Cedar resident on a temporary basis after his discharge from a prolonged stay in the hospital. The care he received on a daily basis was excellent. He arrived frail and bewildered and left Cedars strengthened and in good spirits. We are very grateful to the staff for everything they have
done for Dad we couldn't have wished for better care.
Reply from Amit Parkash, Nominated Individual at The Cedars

Dear Liz, Thank you for your nice review, which has been shared among our staff members who appreciate your positive comments about the excellent care as mentioned in your review. It was our pleasure looking after your father at the time in our care home and we wish you all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard H (Cousin of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are impressed by the care, dedication and attention to detail provided for our cousin. Every effort was made to find acceptable food for him. Our cousin was a very difficult and unique individual, very deaf and with limited vision. He had no teeth having pulled his own out years ago! Cedars coped
very well with this cocktail!
Reply from Amit Parkash, Nominated Individual. at The Cedars

It was our pleasure looking after your Cousin as we appreciate your honest review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Daughter of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy at The Cedars. She regularly comments on how lucky she is to be there. She enjoys the food and I understand the staff do their best to ensure she is kept hydrated. I am always impressed by how helpful and patient the staff are. My mother’s life has improved greatly since moving
to The Cedars.
Reply from Amit Parkash, Nominated Individual at The Cedars

We are grateful for your support and have recently introduced a Hydration station, which I'm sure Mum will love.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father suffers from Alzheimer's and was no longer able to live independently. I have found the staff to be very attentive and caring to him. His behaviour is challenging at times but the staff are patient and calm towards him and notify me as soon as any changes occur. I am very happy with The Cedars
and always made welcome, when I visit and feel it is a good "family" home for Dad to live in.
Reply from Amit Parkash, Nominated Individual at The Cedars

We appreciate your support and kind review about our home. I will pass on your kind words to the care team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum passed away recently after spending more than 5-years at The Cedars. She suffered from dementia and was no longer able to look after herself.
Staff were always welcoming, friendly and dedicated to the care and well-being of the residents.
I was able to visit at any time, and I cannot fault the
care given to Mum.
My first impression of The Cedars was that of a friendly ‘family’ home, the one we chose above all others in the area.
I’m happy that Mum spent her final years there.
Reply from Amit, Nominated Individual at The Cedars

Thank You for your positive response, and pleasure looking after Mum for all those wonderful years.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glen C (Son of Resident) published on 29 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother suffered from Alzheimer's and her behaviour could be very challenging at times but the carers always managed to calm Mum down and attend to her needs in a very caring, professional manner. On my visits to see Mum, I was always made to feel welcome and the residents were often being entertained
by visitors or doing craft sessions. If the carers had any concerns they would always contact me to keep me informed of Mum's welfare.
My mother passed away in September after being a resident of The Cedars for two years. During that time, I was extremely happy with her care and welfare.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Darren A (Son of Resident) published on 21 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally a very good two weeks were spent by my mother in rehabilitation upon leaving hospital. Worth recommending.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline H (Daughter of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for a number of years.
As her health has changed, the care home has responded at all times, with new food or medication as called for.
I have always been informed of any changes in her health and kept up to date with any treatment.
The staff are friendly and happy to
help with any problems.
Reply from Amit Parkash, Nominated Individual at The Cedars

Hello Pauline,


Many Thanks for your kind review as we appreciate your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Monica P (Friend of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always very friendly and look after the residents very well.
Reply from Amit Parkash, Nominated Individual at The Cedars

Thanks Monica, it is always a pleasure when you visit our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah H (Granddaughter of Resident) published on 4 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is looked after well, she's fed and cared for and safe. She's been here for years and with the help of the amazing staff, she's thrived even when her dementia has worsened. The staff are brilliant to the residents and relatives that visit, it's very welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex G (Regular Volunteer) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a great pleasure getting to know staff and residents at The Cedars since October 2018. Visiting every couple of weeks for a Christian (C of E) service of hymn singing, Bible reading, prayer and Holy Communion, I have always found residents to be clean, content and well cared for. I have
observed many interactions between residents and staff that display great patience, as well as genuine care and affection, including occasionally in more challenging circumstances. My only regret is that I have not been able to get to know some staff better, as they have either changed shift patterns or moved on to pastures new. Communication with the home has always been swift and courteous, and there is a pleasant, relaxed atmosphere in the place. I continue to look forward to my visits!


(I’m afraid I have no worthwhile experience of Rooms, Facilities, Food & Drink and Safety/Security, so please discount my ratings on these).

Reply from Amit Parkash, Nominated Individual at The Cedars

Thank you for your kind words as it is nice for you taking the time to visit our residents as they enjoy your service. As you mention our staff work on shift patterns, so you may not see the same core staff each time you visit. We are proud of all our staff as they work extremely hard looking after loved ones in our care home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for The Cedars is calculated as follows: ( (68 Excellents x 5) + (12 Goods x 4) ) ÷ 80 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Cedars is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Cedars

What types of Care is The Cedars registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cedars have?

There are 15 Single Rooms.

What are the Facilities & Services at The Cedars?

Close to Local shops, Near Public Transport, Lift, Stairlift, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is The Cedars to the centre of Ashford?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cedars to verify any information. View our terms and conditions. The Cedars has an Enhanced Service - more info.