Hogs Back, Puttenham, Guildford GU3 1AQ
"My Mum was placed at Springfield Manor after a spell in hospital and sudden decline due to her diagnoses of Alzheimer's. I could not have…" Read all 41 reviews
Springfield Manor Nursing Home is a spacious care facility with 26 bedrooms and large grounds, that are ideal for a tranquil lifestyle as well as the efficient practice of effective healthcare. Service users benefit from en-suite bedrooms and large… Read more about Springfield Manor Nursing Home
16 Fordbridge Road, Ashford TW15 2SG
"My sister has been resident at The Cedars for nearly two years and, throughout that time, she has been treated with exceptional care and…" Read all 24 reviews
Located in a pleasant residential area of Ashford, Middlesex, The Cedars Care Home is a fifteen-bed care facility that is ideal as an elderly care environment, as well as being suitable for individuals with a dementia-related illness. Residents have… Read more about The Cedars
67 Harriotts Lane, Ashtead KT21 2QE
"The home has cared for Mum for nearly eleven years. They have managed her dementia and mobility issues excellently. I am grateful for their…" Read all 12 reviews
The Pantiles Care Home is an extensive facility located in Ashtead, Surrey, where it offers fifteen comfortable rooms for elderly residents with care needs to enjoy a relaxing retirement. The home has a range of extra health services on offer and… Read more about The Pantiles Care Home
Springfield Pantiles Cedars has a Group Review Score of 9.5 (9.503) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Pantiles Cedars must have a Review Score.
Thank you so much for your kind and thoughtful words about Springfield Manor. It means a great deal to us to know that you are reassured by the atmosphere, cleanliness, and homely environment we strive to provide.Our staff work hard to ensure that residents feel comfortable, safe, and included, and it is lovely to hear that your mum is able to enjoy activities and that her individual needs are being met. We are also pleased that the improvements to the outside space have made a difference to her experience.Your recommendation is greatly appreciated and will be shared with the whole team, who will be encouraged by your feedback.
It has been our privilege to care for your brother over the past four years, and we are grateful for the trust you placed in us.Your kind words about our staff and the care provided mean so much to the whole team. We are dedicated to supporting our residents with compassion and dignity, and it is comforting to know this was felt by both your brother.Thank you for recommending us during such a difficult time-it is sincerely appreciated.With sympathy and warm regards.
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you find the staff helpful, supportive, and approachable, and that you continue to feel welcome after so many years of visiting. Creating a cheerful and caring atmosphere for our residents and their families is always our priority, and it's wonderful to know this is reflected in your visits.We truly value your continued trust over the past 9 years and are so pleased that your sister is receiving the care she deserves. We also look forward to welcoming you at future special occasions.
Thank you for your feedback. We are sorry to hear of your concerns regarding your mother's care. When she first joined us for end-of-life care, she improved and returned home; when her health declined again, Springfield was chosen once more by the family. Your siblings, who hold Power of Attorney, were satisfied with her room selection, and no concerns were raised during her stay. All residents are free to use communal areas, and a television was available both in the lounge and her room. Activities like pet therapy and bingo were well attended by your mother. The room window had a safety restrictor, but her patio door provided private outdoor access. Regular inspections have not identified odour issues. We strive for high standards and regret you feel we did not meet expectations. Please contact the Home Manager if you wish to discuss this further.
It is our pleasure to look after you at Springfield. I am pleased to hear that you are happy with the care provided. Thank you for your valuable feedback.
Thank you for such an excellent review, it's great when the team's efforts to create a homely and caring environment are appreciated!
Thank you for such an amazing review, it's a privilege to be entrusted with the care for your wife!
Thank you so much for your lovely feedback. We're so pleased to hear that you've had a positive experience and that you feel confident in the care your mum is receiving at Cedar. Knowing that she feels safe and well looked after means everything to us. Your kind words about our Manager's efficiency have been shared with the team and are truly appreciated.
Thank you so much for your kind words! We're happy to hear that you have a positive experience. The staff work hard to create a welcoming environment, and your feedback truly means a lot to all of us.
Thank you for your review. Your Mum had an infectious giggle that brightened everyone's day. I am glad we were able for her to remain in the home for her final journey.
Thank you for your wonderful feedback. Your mother was a remarkable lady, who was a pleasure to support.
Thank you for your kind comments and the excellent feedback, much appreciated!
I'm glad to hear that you appreciate the home and its beautiful views down the valley. It's great to know that the enhanced security in the front foyer is being well-received. Your feedback is always valuable, and it's wonderful to see positive developments in the home.
Thank you for your kind words! It was a privilege for our team to care for your husband at Springfield. If you have any questions or need assistance, please don't hesitate to reach out.
Thank you for the lovely review and kind words, much appreciated! It's a privilege to be able to support your husband.
Thank you for your feedback, it's much appreciated!
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,300 |
Residential Dementia Care | £1,350 |
All Care Types | £1,300 |
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