Care Homes Owned by Springfield Pantiles Cedars

We sincerely value everything they do to ensure Dads needs are met with dignity and respect. Staff dedication has given our family great reassurance and peace of mind.

a better home i like looking after a little bit of garden I get treated with respect and have the utmost respect from the carer,s to nurses and management who i find it easy to talk to if i need help or advise

my sister has been a resident for 10 years looked after very well staff are very kind.

The manager and the staff are wonderful. They are always thinking of the residents and always put their needs first. Whether that be of a medical nature or entertainment/stimulation i.e games, music and sensory activities. Us as relatives are always involved in whatever is going on in the home and always asked for our views. You can visit at whatever time you like without having to advise them first - very much an open door policy. Their communication with us relatives is excellent they will always call and advise us of the slightest things. Just a lovely friendly family atmosphere.

Thank you.

My sister continues to be cared for with kindness and compassion by the lovely team at The Cedars. The home is exceptionally well run with well trained, compassionate staff who do all they can to meet the many and varied needs of the residents. The fact that many members of staff have worked there for several years speaks for itself - they are a family and make the residents feel part of that family. Visitors are welcomed and encouraged to be involved in the many activities that the home organises. The overall care package offered is extremely holistic addressing physical and mental needs within a warm, safe, family environment.

I have always found Cedars care home and staff exemplary..I know my resident is always well cared for. I am always kept up-to-date about his well being. The care home has lots of activities, concerts, Carol services etc and in the summer bbq get togethers.

Think the manager and staff at Cedars are excellent. They are always thinking of the well being of the residents. Plus one always hears from the home if there is any medical or worrying situation.Love to hear the entertainment the home puts on for residents and you are always invited to attend.

Staff are lovely and the mangment is super efficient. Communication is very good at all times. Staff manage the varing needs of the resident well and always with good humour. The food is also very impressive.

Most importantly we can see that Dad feels safe & cared for, that peace of mind is priceless.

A safe, supportive environment and felt like a genuine home away from home.

I would thoroughly recommend this care home.

My Mum was placed at Springfield Manor after a spell in hospital and sudden decline due to her diagnoses of Alzheimer's. I could not have wished for a better home for my mum to have gone to. All the staff are so friendly and caring and I am always made to feel welcome when I visit. The Staff are very quick to pick up if there has been a change in my mums health and take necessary steps. They put on a variety of activities at the home and my mum is included when her health allows for it. The home always has a friendly, homely atmosphere when I visit and is clean and well presented. They ensure all dietary requirements are catered for and the food is well presented and looks appetizing and fresh. Although my mums room initially didn't have the best view not long after my mum went into this room the home took it upon themselves to landscape the outside area to make it more stimulating. I would highly recommend Springfield Manor to anyone that is looking for a home for their loved ones.

My Brother recently passed away on 8th August. He had been here for 4 years and during this time he was given the most and excellent care by all the staff. I would recommend this home for a loved one to stay at. All the staff are very kind and considerate.

There is no atmosphere not even a tv in main room I had to write to the home monthly to ask them to do more activities. My mums window to her room couldn't even open properly as the lock was broken for 3 years it's a miserable place and I would not recommend anyone to send their loved ones there. There is also a very strong smell in their that is not pleasant. I thought the new manager would make a difference but he was no better than the one before that. The odd pictures they put on social media are not how it is there no love no compassion and the fact my mum was stuck in that place for three years will affect me for the rest of my life. I wanted her to end her final years happy but instead she sat in a dark small room.

I'm happy with my stay here at Springfield Manor puttenham. The staff are very attentive, I feel well looked after . The catering is nice , good variety. Any issues I've had has been resolved quickly.

The home has cared for Mum for nearly eleven years. They have managed her dementia and mobility issues excellently. I am grateful for their understanding of her complex needs.

My review relates to the whole year in which my wife has been a resident (since March 13/2024). I cannot praise too highly the attitude of the management and the approach of the care givers. The manager not only manages the home efficiently but has created all sort of activities far beyond the needs of basic care -- visits from exercise teachers, Bollywood dancers etc. Residents' birthdays are celebrated as communal activities. She encourages the staff to see their role as getting to know residents personally and engage with them in their memories and troubles. For their part the carers obviously not only care for residents but care about them. They are considerate of, and patient with, the occasionally sometimes quite difficult residents. I'm 77 and travel on public transport well over an hour each way three times a week to Cedars but I have no inclination to look for another home. Indeed I am so glad when I do leave not to have worry about the hands in which I leave my wife.

My mother spent four to five years cared for at The Pantiles where she was well looked after. I visited very often, daily as she declined. The staff and the manager were kind, caring and thoughtful. I had every confidence that Mum would not have better care anywhere else. Mum was able to die there, not being sent off to hospital to die. I was and am very grateful for that. At 78 I am working towards booking in there myself when the time comes, as long as the current manager is still in charge. She is an excellent manager; efficient and kind.

My mother received wonderful care at Pantiles. The manager there is just excellent and all the staff so caring and well trained. My mother always said how well cared for she was, and she just loved the food and her lovely room. I always felt she was in excellent hands there.