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Care Homes Owned by Springfield Pantiles Cedars in Surrey

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Springfield Pantiles Cedars in Surrey

Only the locations & reviews in Surrey for Springfield Pantiles Cedars are showing below.

View the details of all 3 locations (with 81 reviews) owned by Springfield Pantiles Cedars

Springfield Pantiles Cedars Locations in Surrey (3)

 - Browse 3 Care Homes owned by Springfield Pantiles Cedars in Surrey
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The Cedars
16 Fordbridge Road, Ashford TW15 2SG 
9.6 26 reviews
The Cedars, Ashford, Surrey
"My Mother has been a resident of the Cedars for nearly 10 years now. The manager and the staff are wonderful. They are always thinking of…"   Read all 26 reviews
  • from £1,450 / week
  • 15 Rooms
Location Type Care Home

Located in a pleasant residential area of Ashford, Middlesex, The Cedars Care Home is a fifteen-bed care facility that is ideal as an elderly care environment, as well as being suitable for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Pantiles Care Home
67 Harriotts Lane, Ashtead KT21 2QE 
9.3 14 reviews
The Pantiles Care Home, Ashtead, Surrey
"My grandad received excellent care during his time here. The staff are all kind, patient and he was always treated with dignity and…"   Read all 14 reviews
  • 16 Rooms
Location Type Care Home

The Pantiles Care Home is an extensive facility located in Ashtead, Surrey, where it offers fifteen comfortable rooms for elderly residents with care needs to enjoy a relaxing retirement. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Springfield Manor Nursing Home
Hogs Back, Puttenham, Guildford GU3 1AQ 
8.8 41 reviews
Springfield Manor Nursing Home, Guildford, Surrey
"My Mum was placed at Springfield Manor after a spell in hospital and sudden decline due to her diagnoses of Alzheimer's. I could not have…"   Read all 41 reviews
  • from £1,150 / week
  • 30 Rooms
Location Type Care Home

Springfield Manor Nursing Home is a spacious care facility with 26 bedrooms and large grounds, that are ideal for a tranquil lifestyle as well as the efficient practice of effective ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Springfield Pantiles Cedars Reviews in Surrey (81)

9.2

Springfield Pantiles Cedars has a Group Review Score of 9.2 (9.193) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Pantiles Cedars must have a Review Score.

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Review of

The Cedars

from Jessica H (Daughter of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of the Cedars for nearly 10 years now.
The manager and the staff are wonderful. They are always thinking of the residents and always put their needs first. Whether that be of a medical nature or entertainment/stimulation i.e games, music and sensory activities. Us as
relatives are always involved in whatever is going on in the home and always asked for our views. You can visit at whatever time you like without having to advise them first - very much an open door policy. Their communication with us relatives is excellent they will always call and advise us of the slightest things. Just a lovely friendly family atmosphere.
Reply from Amit Parkash, Nominated Individual at The CedarsThank you so much for your wonderful review and for placing your trust in us over the past 10 years. It truly means a great deal to the entire team at The Cedars Care Home.
We are delighted to hear that you feel mum is well cared for and that our manager and staff continue to provide a warm, supportive and person-centred environment.
It is also lovely to hear your positive comments regarding communication and our open-door approach. We strongly believe that involving relatives and maintaining transparent communication is essential in providing the best possible care and support for our residents.
Your kind feedback will be shared with the whole team, who work incredibly hard each day to make The Cedars feel like a true home from home.
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Review of

The Cedars

from Lynn P (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring and friendly care home.
I feel supported and listened too when discussing my mum who has dementia.
The home is always clean.
Facilities could be improving with more attractive chairs and tables.
Thank you.
Reply from Kasia Nasiadka, Manager at The CedarsThank you, Lynn, for your kind feedback. We are so pleased to hear that you feel supported and listened to when discussing your mum's care, and that you have noticed the cleanliness of the home and the dedication of our team.
We also appreciate your comments regarding the facilities, as we are always looking at ways to improve the comfort and environment of our home.
Thank you again for your support.
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Review of

The Cedars

from Sue H (Sister of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister continues to be cared for with kindness and compassion by the lovely team at The Cedars. The home is exceptionally well run with well trained, compassionate staff who do all they can to meet the many and varied needs of the residents. The fact that many members of staff have worked there
for several years speaks for itself - they are a family and make the residents feel part of that family. Visitors are welcomed and encouraged to be involved in the many activities that the home organises. The overall care package offered is extremely holistic addressing physical and mental needs within a warm, safe, family environment.
Reply from Kasia Nasiadka, Manager at The CedarsThank you, Sue, for your wonderful feedback. We are delighted to hear that your sister continues to receive kind and compassionate care from our team at The Cedars.
Your lovely comments about our staff, family atmosphere, and holistic approach to care mean so much to us. We are proud to create a warm, safe, and welcoming environment for both residents and their loved ones.
Thank you again for your continued support.
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Review of

The Cedars

from Wendy M (Power of Attorney of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Cedars care home and staff exemplary..I know my resident is always well cared for. I am always kept up-to-date about his well being. The care home has lots of activities, concerts, Carol services etc and in the summer bbq get togethers.
Reply from Amit Parkash, Nominated Individual at The CedarsThank you so much, Wendy, for your kind words and continued support.
We are truly grateful for your feedback and are delighted to hear that you feel your Mr. BM is always well cared for and that communication with the family remains positive and reassuring.
Our team works hard to create a warm, caring, and engaging environment for all residents, and it is wonderful to know that the activities, concerts, Carol services, and summer BBQ gatherings are appreciated and enjoyed.
Your comments will be shared with the team, who will be very encouraged by your recognition.
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Review of

The Cedars

from Pamela P (Wife of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Think the manager and staff at Cedars are excellent. They are always thinking of the well being of the residents. Plus one always hears from the home if there is any medical or worrying situation.Love to hear the entertainment the home puts on for residents and you are always invited to attend.
Reply from Kasia Nasiadka, Manager at The CedarsThank you for your lovely feedback. It's so reassuring to hear that you feel well-informed and supported, and that our focus on residents' wellbeing is clear. We're also glad you enjoy the activities and entertainment-having families involved makes them even more special.
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Review of

The Cedars

from Marek K (Son of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are lovely and the mangment is super efficient. Communication is very good at all times. Staff manage the varing needs of the resident well and always with good humour. The food is also very impressive.
Reply from Kasia Nasiadka, Manager at The CedarsThank you so much for your kind words. It's wonderful to hear that our team's care, communication, and sense of humour have made such a positive impact. We're also delighted you're impressed with the food-your feedback means a great deal to us all.
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Review of

The Pantiles Care Home

from Alison C (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding a care home for my Dad was a very difficult decision but with the help from Paula & her trusted staff it made the transition so much easier. Knowing he is safe, comfortable & cared for by people who genuinely care about him has lifted a huge weight from our shoulders.
We're truly grateful to
the entire team for the compassion & professionalism they show every day.
Most importantly we can see that Dad feels safe & cared for, that peace of mind is priceless.
Reply from Paula Johnson, Manager at The Pantiles Care HomeThank you for such positive feedback. Your Dad certainly brightens our day.
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Review of

The Pantiles Care Home

from Sophie S (Granddaughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad received excellent care during his time here. The staff are all kind, patient and he was always treated with dignity and respect.
The team takes a holistic yet practical approach to care, and the manager's experience and steady, hands on leadership are clear to see. Our whole family was
always warmly welcomed when visiting, and we appreciated having space to spend time together without disrupting other residents.
A safe, supportive environment and felt like a genuine home away from home.
Reply from Paula Johnson, Manager at The Pantiles Care HomeThank you for such a positive review. Your Grandad is going to be missed by us all and we hope he is happy in his new home.
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Review of

The Pantiles Care Home

from L K (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff helped and supported my Mum so well during her recent respite stay at The Pantiles.
The team are kind, caring and well led. There are various activities laid on for the residents.
The manager and staff are very approachable and communication with the family is excellent.
I would thoroughly
recommend this care home.
Reply from Paula Stafford, Manager at The Pantiles Care HomeThank you for your continuing support. It was a pleasure to see your Mum improve and be able to return home.
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Review of

Springfield Manor Nursing Home

from Angela T (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was placed at Springfield Manor after a spell in hospital and sudden decline due to her diagnoses of Alzheimer's. I could not have wished for a better home for my mum to have gone to. All the staff are so friendly and caring and I am always made to feel welcome when I visit. The Staff are very
quick to pick up if there has been a change in my mums health and take necessary steps. They put on a variety of activities at the home and my mum is included when her health allows for it. The home always has a friendly, homely atmosphere when I visit and is clean and well presented. They ensure all dietary requirements are catered for and the food is well presented and looks appetizing and fresh. Although my mums room initially didn't have the best view not long after my mum went into this room the home took it upon themselves to landscape the outside area to make it more stimulating. I would highly recommend Springfield Manor to anyone that is looking for a home for their loved ones.
Reply from Amit Parkash, Nominated Individual at Springfield Manor Nursing HomeThank you so much for your kind and thoughtful words about Springfield Manor. It means a great deal to us to know that you are reassured by the atmosphere, cleanliness, and homely environment we strive to provide.Our staff work hard to ensure that residents feel comfortable, safe, and included, and it is lovely to hear that your mum is able to enjoy activities and that her individual needs are being met. We are also pleased that the improvements to the outside space have made a difference to her experience.Your recommendation is greatly appreciated and will be shared with the whole team, who will be encouraged by your feedback.
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Review of

Springfield Manor Nursing Home

from Duncan C (Brother of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother recently passed away on 8th August. He had been here for 4 years and during this time he was given the most and excellent care by all the staff. I would recommend this home for a loved one to stay at. All the staff are very kind and considerate.
Reply from Amit Parkash, Nominated Individual at Springfield Manor Nursing HomeIt has been our privilege to care for your brother over the past four years, and we are grateful for the trust you placed in us.Your kind words about our staff and the care provided mean so much to the whole team. We are dedicated to supporting our residents with compassion and dignity, and it is comforting to know this was felt by both your brother.Thank you for recommending us during such a difficult time-it is sincerely appreciated.With sympathy and warm regards.
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Review of

Springfield Manor Nursing Home

from Rita B (Sister of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always helpful very supportive to the patients in their care bright cheerful
Atmosphere,we have been visiting for 9 years and are very satisfied with the care given to my sister.
The staff are always willing to speak with
Us and we are invited to any special occasions that they have
Reply from Amit Parkash, Nominated Individual at Springfield Manor Nursing HomeThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you find the staff helpful, supportive, and approachable, and that you continue to feel welcome after so many years of visiting. Creating a cheerful and caring atmosphere for our residents and their families is always our priority, and it's wonderful to know this is reflected in your visits.We truly value your continued trust over the past 9 years and are so pleased that your sister is receiving the care she deserves. We also look forward to welcoming you at future special occasions.
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Review of

Springfield Manor Nursing Home

from Katie M (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is a terrible place it's more like a prison it's dark and dreary my mother was desperately unhappy in there nothing to lift her spirits in this place
Due to not being power of attorney I couldn't get her moved or I would have done
There is no atmosphere not even a tv in main room I had to
write to the home monthly to ask them to do more activities. My mums window to her room couldn't even open properly as the lock was broken for 3 years it's a miserable place and I would not recommend anyone to send their loved ones there. There is also a very strong smell in their that is not pleasant. I thought the new manager would make a difference but he was no better than the one before that. The odd pictures they put on social media are not how it is there no love no compassion and the fact my mum was stuck in that place for three years will affect me for the rest of my life. I wanted her to end her final years happy but instead she sat in a dark small room.
Reply from Amit Parkash, Nominated Individual at Springfield Manor Nursing HomeThank you for your feedback. We are sorry to hear of your concerns regarding your mother's care. When she first joined us for end-of-life care, she improved and returned home; when her health declined again, Springfield was chosen once more by the family. Your siblings, who hold Power of Attorney, were satisfied with her room selection, and no concerns were raised during her stay. All residents are free to use communal areas, and a television was available both in the lounge and her room. Activities like pet therapy and bingo were well attended by your mother. The room window had a safety restrictor, but her patio door provided private outdoor access. Regular inspections have not identified odour issues. We strive for high standards and regret you feel we did not meet expectations. Please contact the Home Manager if you wish to discuss this further.
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Review of

Springfield Manor Nursing Home

from L A (Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy with my stay here at Springfield Manor puttenham. The staff are very attentive, I feel well looked after . The catering is nice , good variety. Any issues I've had has been resolved quickly.
Reply from Pranav Vaidya, Home Manager at Springfield Manor Nursing HomeIt is our pleasure to look after you at Springfield. I am pleased to hear that you are happy with the care provided. Thank you for your valuable feedback.
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Review of

The Pantiles Care Home

from J W (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has cared for Mum for nearly eleven years. They have managed her dementia and mobility issues excellently. I am grateful for their understanding of her complex needs.
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Review of

The Cedars

from Christopher L (Husband of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review relates to the whole year in which my wife has been a resident (since March 13/2024). I cannot praise too highly the attitude of the management and the approach of the care givers. The manager not only manages the home efficiently but has created all sort of activities far beyond the needs
of basic care -- visits from exercise teachers, Bollywood dancers etc. Residents' birthdays are celebrated as communal activities. She encourages the staff to see their role as getting to know residents personally and engage with them in their memories and troubles. For their part the carers obviously not only care for residents but care about them. They are considerate of, and patient with, the occasionally sometimes quite difficult residents. I'm 77 and travel on public transport well over an hour each way three times a week to Cedars but I have no inclination to look for another home. Indeed I am so glad when I do leave not to have worry about the hands in which I leave my wife.
Reply from Kasia Nasiadka, Manager at The CedarsThank you for such an amazing review, it's a privilege to be entrusted with the care for your wife!
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Review of

The Pantiles Care Home

from Patricia J (Daughter of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent four to five years cared for at The Pantiles where she was well looked after. I visited very often, daily as she declined. The staff and the manager were kind, caring and thoughtful. I had every confidence that Mum would not have better care anywhere else. Mum was able to die there,
not being sent off to hospital to die. I was and am very grateful for that. At 78 I am working towards booking in there myself when the time comes, as long as the current manager is still in charge. She is an excellent manager; efficient and kind.
Reply from Paula Stafford, Manager at The Pantiles Care HomeThank you for your review. Your Mum had an infectious giggle that brightened everyone's day. I am glad we were able for her to remain in the home for her final journey.
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Review of

The Pantiles Care Home

from J B (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received wonderful care at Pantiles. The manager there is just excellent and all the staff so caring and well trained. My mother always said how well cared for she was, and she just loved the food and her lovely room. I always felt she was in excellent hands there.
Reply from Paula Stafford, Manager at The Pantiles Care HomeThank you for your wonderful feedback. Your mother was a remarkable lady, who was a pleasure to support.
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Review of

The Cedars

from P N (Son of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not say enough good things about Cedars Care Home. From the moment we first visited, we felt welcomed and at ease. The staff are not only professional and attentive but also incredibly compassionate. They truly go above and beyond to create a warm, caring environment for all the residents.
The
facilities are always clean and comfortable, with a wide range of activities that keep residents engaged and stimulated. It's clear that everyone here is dedicated to making sure residents feel respected, valued, and loved.
Thank you to everyone at Cedars Care Home for giving our family peace of mind and providing such a wonderful place for our mother to call home. We highly recommend it to anyone looking for a small family environment care home.
Reply from Kasia Nasiadka, Manager at The CedarsThank you for your kind comments and the excellent feedback, much appreciated!
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Review of

Springfield Manor Nursing Home

from P S (Niece of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely home with very caring and friendly staff and my uncle is well taken care of here. The grounds are well kept and it is nice to sit on the benches and look down into the valley. I also like the check-in and check-out system in the foyer and I think the security is very good.
Reply from Amit Parkash, Provider at Springfield Manor Nursing HomeI'm glad to hear that you appreciate the home and its beautiful views down the valley. It's great to know that the enhanced security in the front foyer is being well-received. Your feedback is always valuable, and it's wonderful to see positive developments in the home.
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Awards / Recognitions (0)

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