David Gresham House

2 Oak Close, Hurst Green, Oxted RH8 0BA
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9.6 36 Reviews
  • David Gresham House, Oxted
David Gresham House opened in 1986 and has been one of Surrey's leading providers of residential care, respite and day care.

The home is proud to be part of the Abbeyfield Society and adhere to their care values. The care home is run by a highly professional team, supported by over 70 volunteers with an Executive Board in place to oversee operations.

David Gresham House is set in its own attractive landscaped grounds and within walking distance of local shops and the train station. David Gresham house offers a relaxed but secure homely environment. They provide the appropriate individually assessed levels of care essential to uphold the privacy, independence and dignity of every one of their residents.

They offer a daily programme of activities, both within David Gresham House and outside.

Residents are encouraged to take part in these to help maintain mental alertness, self-esteem and social interaction with others.

The aim of the Society is to provide its residents with a secure, relaxed and homely environment in which 24 hour per day care, well-being and comfort are of prime importance.

It is the Society's aim that its residents should live as full and active life as their health will allow, enjoying the respect of those who support them, with their dignity preserved and their privacy ensured. It is their belief that residents living in an elderly care setting have the same rights as any other individual member of society. Living in an Abbeyfield home should afford feelings of safety, security and companionship, without losing the right of individual freedom.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1438 – £1541
  • RESPITE Self-Funded Residential Care: £1473 – £1473

Fees may vary depending of level of care needs.

These prices are only a guideline, please contact David Gresham House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emese Pomezanski (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Residential care for the elderly
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (29)

Visiting

  • Visitors welcome at anytime.

Parking

  • Parking is limited.

David Gresham House Reviews (36)

9.6

David Gresham House has a Review Score of 9.6 (9.592) out of 10, based on 10 reviews in the last 2 years.
Over all time David Gresham House has 36 reviews.

Overall Experience
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Date Published
  • 36
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Reviewer Connection to David Gresham House
  • 15
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Total of 36, showing 21-36
Review from Chris I (Son of Resident) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent a fortnight in respite care at David Gresham House. The staff couldn't have been more helpful or professional, ensuring that she had a most pleasant stay in a lively and caring environment. I would happily recommend the home both for respite care and a longer stay.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind words, it is very much appreciated.

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Review from Pamela H (Respite Resident) assisted by family/friend published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went in for respite care and was extremely well looked after. The staff were excellent and everyone was friendly.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your kind review, it is very much appreciated.

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Review from Eileen C (Respite Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed with the care of all the staff involved, nothing was too much trouble.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for completing our feedback survey it is very much appreciated.

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Review from T H (Daughter of Resident) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum transferred to David Gresham House for respite care following a stroke. From the outset, the manager and her team made Mum feel so welcome and have attended to her specific needs with compassion and respect. Mum has settled in well and is enjoying the comprehensive range of social activities
on offer, the varied menu and additional in-house services that are available (hairdressing and chiropody as examples). As a frequent visitor, I have met several other residents who all appear happy and comfortable in their environment. The staff are very friendly - most have worked there for many years, which speaks volumes. Outside services that I have encountered speak highly of David Gresham House. I could not wish for a better place for Mum to be!
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for your very kind words it is very much appreciated.

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Review from S M (Daughter of Resident) published on 6 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was well cared for by friendly staff and, although only at David Gresham House for six weeks, was made to feel very welcome and included.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to complete this review card it is very much appreciated

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Review from V M (Daughter of Resident) published on 30 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home that has kept residents safe through Covid, whilst facilitating some visits and as much entertainment as they can. Dedicated staff and well managed. The gardens are lovely in the summer, a nicer meeting room that visitors could use that is Covid safe would be great for winter.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to send a review it is very much appreciated.

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Review from S B (Daughter of Resident) published on 8 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent, caring and professional staff. Have consistently cared for my father through difficult times. Beautiful grounds and homely rooms. Can't wait for the day we are able to visit in the sitting room without making an appointment and chat to all the residents but fully understand that any limitations
in visiting are to keep all the residents safe.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to write a review. It is very much appreciated.

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Review from Jane H (Daughter of Resident) published on 8 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum was a resident here for seven years. Mum always said how kind everyone was to her. We also experienced loving kindness when we both stayed at the home, and visited Mum for the day. I felt my mum was in a safe loving home, and during the Covid pandemic, the home ensured we could still connect
to Mum, via FaceTime. I also managed some special in-person visits which were are truly memorable for me. As my dear mum came to the end of her life, this care home made it easy for me to be alongside my mum as she died. I have tremendous respect and appreciation for the professionalism and care the whole staff provide in this truly values-based home.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to write a review. It is very much appreciated.

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Review from P A (Son of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy as a family how Abbeyfield has protected all residents, including our mother, during the Covid pandemic.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to review us, it is very much appreciated.

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Review from M B (Son of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came for five weeks respite and stayed for five years. She was without doubt very happy at David Gresham House, and we can't thank all of the staff enough for their consistently kind and professional work that made it such a great home for my mother and also a real pleasure for us to visit.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to write a review; it is very much appreciated.

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  • Treated with Dignity
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Review from S E (Daughter of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I have found David Gresham House to be very considerate of our mother's needs and have always kept us informed of any changes, especially in such a difficult time. Our mother is very happy and only has kind words to say, which is unusual for her! We would both thoroughly recommend David
Gresham House for respite or residential.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to write a review; it is very much appreciated.

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  • Treated with Dignity
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Review from S S (Friend of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend, who is 94, has been in David Gresham House for nearly four years. As she has no relatives, I have visited regularly and have always been impressed by the welcoming feeling in the house. The staff are all attentive and caring. There is a huge variety of activities in which the residents can
take part, some of which are carried out by volunteer committee members and some by staff. It is part of the local community and, before Covid, morning coffee and afternoon tea were taken around by local volunteers. The food seems to be excellent and the residents can choose their meals from a weekly menu.
During Covid, everything has been done to keep all safe but amusements were maintained and the staff were very helpful in keeping relatives in contact with the residents.
I have recommended David Gresham House in the past and would certainly do so in the future.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to review David Gresham House, it is very much appreciated.

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Review from T W (Daughter of Resident) published on 24 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been relieved to be able to have visits back in my mother’s room in the last few months and have been delighted to have her with us for the odd luncheon with a handful of the family present. Every care is taken to ensure that all the residents and staff are kept safe with the expectancy of negative
Flow Tests and forms filled out for every person likely to be in contact with my mother.
I am disappointed that David Gresham House volunteers have not been permitted to return. I do hope that this will start to happen again soon, perhaps once everyone entering the building has had a booster jab. One of the strengths of David Gresham House is its lovely volunteers, as they bring fresh energy and interest to the residents. My mother was able to have a change of room earlier this year, which has made a difference to her restricted life.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to review David Gresham House, it is very much appreciated.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from N H (Son of Resident) published on 23 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed by the professionalism, helpfulness and general care afforded to my mother since her admission in August.
Communication throughout has been very good and the feedback I receive from my mother provides me with comfort in the knowledge that her care and well-being is at the forefront
of everything they do.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to write a review, it is very much appreciated.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Carol L (Niece of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
David Gresham House provided wonderful care for Uncle. Treated like family. A very comfortable clean well-kept room, lovely home-cooked food which was very much enjoyed. There are well-organised activities that can be joined in with if it takes your fancy. It has been reassuring to know he was being
so well cared for.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to review and for your comments.

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Review from Ben F (Nephew of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fabulous place.
The best decision my uncle and I made was to move him from his flat to David Gresham House.
It’s such a friendly, inviting home that doesn’t feel like a care home at all - and yet the care is there in everything the brilliant staff do, from the daily banter to making the rooms
feel homely and practical - nothing is too much trouble.
The Covid care has been absolutely exemplary and I’m so grateful my uncle was there during the pandemic where I knew he would be safe but have company and support.
If I see out my days at David Gresham House I will be a very lucky man indeed.
Reply from Pam Packham, Registered Manager at David Gresham House

Thank you for taking the time to submit your review we really appreciate your support.

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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for David Gresham House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.592 for David Gresham House is calculated as follows: ( (76 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 120 Ratings = 4.592
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for David Gresham House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Emese

Emese Pomezanski

Job Title: Registered House Manager Joined: 2024

Emese’s early working career developed from studying sports & exercise therapy, delivering tailor-made exercise/rehabilitation programs to her clients of all ages.


She completed the Level 5 Leadership & Management Diploma in Adult Health and Social Care and became the CQC Registered Care Home Manager for Wolfe House Care Home in Oxted, Surrey.


After completing a Level Six Leadership & Management module with the University of Surrey, Emese joined the Society in 2024 as the Registered Manager at David Gresham House and now heads the team at our lovely residential care home in Oxted.

Andy

Andy Fleet

Job Title: Deputy Manager Joined: 1991

Andy has been with David Gresham House since 1991 and held his current position since 2004. He holds an NVQ Level 4 in Care and the NVQ Assessors Award.


His role is to support the Registered Manager and manage the everyday care needs of our Residents.

Helen

Helen Shakespeare

Job Title: Activities Coodinator Joined: 2016

Helen trained in the arts, later teaching English. She joined David Gresham House in October 2016, where she enjoys providing a varied programme of events and activities, supported by staff and volunteers. Helen has a Level 3 Activity Leader Award from the NAPA.

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