Eversfield is an elegant Victorian mansion that has been lovingly refurbished for the practice of modern residential care, registered with the CQC for up to thirty-six residents.
En-suite rooms are spacious and ideal for residents with mobility issues, with the home and gardens also set up for wheelchair users and specialist bathing equipment also available.
An activities programme is in place in support of the residents physical health, with personal care plans regularly reviewed to access their effectiveness to any developing healthcare needs.
Group: Elizabeth Finn Homes Ltd
Person in charge: Laura Akehurst (General Manager)
Local Authority / Social Services: Surrey County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Old Age
Admission Information: For professional people of British/Irish nationality. Ages 65+.
Single Rooms: 36
Shared Rooms: 0
Rooms with ensuite WC: 36
Weekly Charges Guide: Personal Care Single £970 – £1030 (These prices are only a guideline, please contact Eversfield to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Eversfield: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Eversfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Eversfield in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.776 for Eversfield is calculated as follows: ( (83 Excellents x 5) + (24 Goods x 4) ) ÷ 107 Ratings = 4.776
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Eversfield is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Eversfield has a Review Score of 9.8 (9.776) from 9 Reviews
Review submitted from a Postal Card by Jean H (Respite Resident) on Tuesday 13 February 2018. Relates to January 2018.
My stay here has been very pleasant with really nice staff. Very nice food and very nice room. No complaints!!
How likely would you be to recommend Eversfield? Extremely Likely
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Laura Akehurst, Manager at Eversfield responded to this review on 13 Feb 2018:
Thank you for taking the time to review us. I will make sure the staff get to hear your kind words.
Review submitted from a Postal Card by Neil C (Son of Resident) on Monday 29 January 2018. Relates to December 2017.
An excellent home. My mother enjoyed her stay.
How likely would you be to recommend Eversfield? Extremely Likely
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Laura Akehurst, Manager at Eversfield responded to this review on 29 Jan 2018:
Thank you for your review. I'm so glad your mother enjoyed her stay with us, as much as we enjoyed having her here at Eversfield.
Review submitted from a Postal Card by Sheila R (Respite Resident) on Friday 1 December 2017. Relates to October 2017.
Came for short break after an operation in hospital. Can't speak too highly of care and attention received home - great.
How likely would you be to recommend Eversfield? Extremely Likely
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Laura Akehurst, Homes Manager at Eversfield responded to this review on 02 Dec 2017:
Thank you for your lovely review. The whole team will be delighted that you enjoyed your stay with us.
Review submitted from a Postal Card by Carole S (Wife of Resident) on Thursday 12 October 2017. Relates to October 2017.
This residential home cannot be praised highly enough, my husband was welcomed and cared for to the highest standards.
All the staff were extremely attentive, polite and very caring.
The standard of cleanliness was exceptional, a home from home. We would definitely use Eversfield again.
How likely would you be to recommend Eversfield? Extremely Likely
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Laura Akehurst, Manager at Eversfield responded to this review on 12 Oct 2017:
Thank you for taking the time to review us. This means a lot to the team who strive to give everyone a good experience in the home.
Review submitted from a Postal Card by Ellen H (Respite Resident) on Tuesday 15 August 2017. Relates to August 2017.
I think Eversfield is a lovely place and the staff are very caring. This is my second visit and I would like to come back.
How likely would you be to recommend Eversfield? Extremely Likely
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Review submitted from a Postal Card by Roland N (Son of Resident) on Tuesday 11 July 2017. Relates to July 2017.
This is a fantastic home for my parents. The care - staff and nurses, are excellent. It's inviting, clean and well cared for. For once, I know they're safe and looked after.
How likely would you be to recommend Eversfield? Extremely Likely
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Review submitted from a Postal Card by J L (Resident) on Friday 30 June 2017. Relates to June 2017.
Care was excellent, rooms comfortable, food good and varied.
How likely would you be to recommend Eversfield? Extremely Likely
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Review submitted from a Postal Card by L K (Resident) on Wednesday 3 May 2017. Relates to April 2017.
Booking the room and the reception service was efficient and very pleasant. The room was quite large and newly redecorated, but the smell of paint had not quite cleared. The staff were friendly and efficient as usual. The meals were satisfactory and adequate. The grounds were attractive and well maintained. The activities were well organised and varied and fun. The home was well kept, and well run, and all the staff were very pleasant and cheerful. I hope to go again.
How likely would you be to recommend Eversfield? Extremely Likely
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Review submitted from a Postal Card by Keith O (Resident) on Friday 9 October 2015. Relates to October 2015.
Excellent, caring whilst I was there for 4 weeks respite following operation.
How likely would you be to recommend Eversfield? Extremely Likely
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February 2016