
I cannot praise the manager and the staff enough for the amazing welcome and care they gaveG L(Daughter of Resident/Service User)

The staff are exceptional. They genuinely care for the residents and cannot do more for them.J F(Sister-in-law of Resident/Service User)

Dad loves the various activities and going out on trips in the vehicle.Leanne M(Daughter of Resident/Service User)

I cannot praise the manager and the staff enough for the amazing welcome and care they gaveG L(Daughter of Resident/Service User)

The staff are exceptional. They genuinely care for the residents and cannot do more for them.J F(Sister-in-law of Resident/Service User)

Dad loves the various activities and going out on trips in the vehicle.Leanne M(Daughter of Resident/Service User)

Situated in a peaceful neighbourhood near Tadworth, Furze Hill Lodge combines a calm atmosphere with easy access to everyday essentials. Residents benefit from nearby amenities including local shops, GP services, pharmacies, and well-connected transport links, helping both residents and visiting family members stay connected and supported.
At Furze Hill Lodge, care is tailored to the individual, supporting a variety of needs. This includes residential care as well as specialist support for...
Care Provided by Furze Hill Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Furze Hill Lodge for full pricing details and T&Cs.
Contact Furze Hill Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Denise Smith (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (27)
- Couples/Companion Rooms (1)
Visiting
- No restrictions
Parking
- Very limited parking available onsite
Furze Hill Lodge Reviews (60)
Furze Hill Lodge has a Review Score of 9.4 (9.439) out of 10, based on 10 reviews in the last 2 years.
Over all time Furze Hill Lodge has 60 reviews.
An absolutely amazing home. Good care and quality given to all service users. Very helpful staff. Highly recommended.
Very pleased with the care given to my family. Staff and management are very efficient. This place always looks clean and I can easily contact a member of staff to talk.
A loving and caring environment particularly good at dealing with dementia.
Thank you, it is a pleasure to care for your mother at Furzehill.
Better lighting in the rooms/corridors. (Stronger light bulbs).
My grandmother has been a resident of Furzehill Lodge since late 2017 and I am extremely pleased by the dedication, friendliness and professionalism of the staff. My grandmother is happy with overall care and activities on offer and that leaves us with peace of mind during our absence. Definitely recommend.
Very professional and kind staff. I believe the care and support my aunt receives is excellent, she is very happy and feels safe. I am very happy with the service they provide for my aunt.
My friend moved from London and wanted to be in the Surrey area. After enquiring at various homes she decided that Furze Hill was the most appropriate. The staff and also the manager were most welcoming, she was so pleased with the room allocated to her. The food is very well done, the activities most interesting and the manager is always there to solve one's problems if any. She is very happy. The gardens and atmosphere most pleasant and relaxing.
As a friend of a resident, I found the staff very friendly and helpful.
The managers and staff at Furze Hill Lodge are highly professional in their attitude to residents but also they are warm and caring people. My husband and I have witnessed their behaviour at first hand on many occasions over the last 7 years. The residents are very well looked after, clean and well dressed. The manager and the senior nurse play a hands-on role with their Team. The Home is clean, fresh and cosy. The food is wholesome and appetising. Weekly activities are varied and keep the residents stimulated and happy. Our sister in law is very contented and the staff take time to talk to her and make her laugh. When she had to be taken to hospital, I noted the young carer accompanying her was comforting and chatting to her prior to my arrival. A sign of empathetic nature and good training in my view. I have already recommended the home. The standards are excellent and have never faltered in the time we have been visiting. We are reassured that our relative is so well looked after.
My mother's room is kept clean and tidy and she always has clean clothes.
All the staff are really helpful and kind and my mother likes the food and seems content.
Excellent staff and atmosphere keep up the good work.
Always clean and friendly.
This month he is receiving "end of life" care.
The care given to him is exemplary - caring, considerate and providing dignity wherever possible.
The nursing required is not easy for the home in terms of staff involvement and time required but they manage superbly.
The staff are supportive to me and keep me fully informed as to his mental and physical status.
Health emergencies have been handled promptly and efficiently whilst keeping us fully informed. There is always a friendly atmosphere and all efforts are made to keep residents engaged and alert.
The activities co-ordinator is excellent always friendly, chirpy, welcoming, friendly and talkative to visitors.
The whole home is very clean but tired, in need to a coat of paint. The room is very small it is very difficult to open the wardrobe door. The majority of the staff are very kind and helpful in sometimes difficult circumstances. The tea time menu could be more interesting. The home is always lovely and warm and the staff are very welcoming to visitors.
As in all homes, there are a different quality of staff, some people will always get on better with one than another. The home, in general, is very nice. It could do with updating, particularly in decoration. My mother's room looks like it is from the 60's. The food, in general, seems to be good. The staff always seem very accommodating to me.
Always made to feel very welcome by staff and other residents and mother is happy to stay there.
My mother has now spent three very happy years at Furze Hill Lodge. The standard of care from all the staff has been excellent, as my mother's sense of well being shows. Long may that continue.
We as a family are very impressed and happy with the care our mum receives. The staff are very helpful and approachable. If and when I need to enter a residential care home it would be Furze Hill.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Furze Hill Lodge.
There are no upcoming events for Furze Hill Lodge.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Furze Hill Lodge.
Meet the Team (0)
There are no Team Members posted yet.
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